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Virtual Online Customer Service Representative

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Remote COBALT SURFACES

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Job Description

Full time Permanent

Job Description
We're in search of a meticulous Virtual Online Customer service representative to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities
1. Respond to customer inquiries via email, chat, or phone.
2. Resolve product or service issues promptly and professionally.
3. Guide customers through processes, troubleshooting, or usage instructions.
4. Process returns, refunds, and exchanges when necessary.
5. Maintain accurate records of interactions using CRM software.
6. Follow up with customers to ensure issue resolution and satisfaction.
7. Escalate unresolved issues to appropriate departments.
8. Meet or exceed performance metrics like response time and customer satisfaction.
9. Update knowledge of company products, policies, and procedures regularly.
10. Provide feedback to improve customer service processes and tools.

Qualifications
1. High school diploma or equivalent (Bachelor’s degree is a plus).
2. Proven experience in customer service or a related role.
3. Strong written and verbal communication skills.
4. Excellent problem-solving and conflict resolution abilities.
5. Patience, empathy, and a customer-first mindset.
6. Proficiency with CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
7. Ability to type efficiently and accurately.
8. Comfortable working independently in a remote environment.
9. Reliable high-speed internet and a quiet home office setup.
10. Ability to work flexible hours, including weekends or evenings if needed.


Work Environment: This role primarily operates in a remote setting, The Virtual Online Customer service representative should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Remote Online Customer service representative

Premium Job
Remote COBALT SURFACES

Posted today

Job Viewed

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Job Description

Full time Permanent

Job Description
We're in search of a meticulous Remote Online Customer service representative to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities
1. Respond to customer inquiries via email, chat, or phone.
2. Resolve product or service issues promptly and professionally.
3. Guide customers through processes, troubleshooting, or usage instructions.
4. Process returns, refunds, and exchanges when necessary.
5. Maintain accurate records of interactions using CRM software.
6. Follow up with customers to ensure issue resolution and satisfaction.
7. Escalate unresolved issues to appropriate departments.
8. Meet or exceed performance metrics like response time and customer satisfaction.
9. Update knowledge of company products, policies, and procedures regularly.
10. Provide feedback to improve customer service processes and tools.

Qualifications
1. High school diploma or equivalent (Bachelor’s degree is a plus).
2. Proven experience in customer service or a related role.
3. Strong written and verbal communication skills.
4. Excellent problem-solving and conflict resolution abilities.
5. Patience, empathy, and a customer-first mindset.
6. Proficiency with CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
7. Ability to type efficiently and accurately.
8. Comfortable working independently in a remote environment.
9. Reliable high-speed internet and a quiet home office setup.
10. Ability to work flexible hours, including weekends or evenings if needed.


Work Environment: This role primarily operates in a remote setting, The Remote Online Customer service representative should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Virtual Editor

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Remote COBALT SURFACES

Posted today

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Job Description

Full time Permanent

Job Description
We're in search of a meticulous Virtual Editor to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Editor
1. Review and revise written content for grammar, spelling, punctuation, and clarity.
2. Ensure consistency in tone, style, and formatting across documents.
3. Edit content to align with brand voice or client guidelines.
4. Fact-check information and verify sources.
5. Provide constructive feedback to writers and suggest improvements.
6. Collaborate with writers, designers, and content managers remotely.
7. Manage multiple editing projects and meet tight deadlines.
8. Prepare documents for publication or final delivery.
9. Stay updated on language, writing, and style trends (e.g., AP, Chicago Manual).
10. Maintain records of revisions and edited versions for client reference.

Qualifications of a Remote Editor
1. Bachelor’s degree in English, journalism, communications, or a related field.
2. Proven experience in editing or publishing (portfolio or samples required).
3. Excellent command of grammar, punctuation, and language usage.
4. Strong attention to detail and organizational skills.
5. Familiarity with different style guides (APA, MLA, AP, Chicago, etc.).
6. Proficiency with editing software and tools (e.g., Microsoft Word, Google Docs, Grammarly).
7. Ability to work independently and manage remote communication effectively.
8. Strong time management skills and ability to prioritize multiple tasks.
9. Reliable internet connection and remote work setup.
10. Ability to give and receive feedback professionally and constructively.

Work Environment: This role primarily operates in a remote setting, The Virtual Editor should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Remote Editor

Premium Job
Remote $23 - $29 per hour COBALT SURFACES

Posted today

Job Viewed

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Job Description

Full time Permanent

Job Description
We're in search of a meticulous Remote Editor to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Editor
1. Review and revise written content for grammar, spelling, punctuation, and clarity.
2. Ensure consistency in tone, style, and formatting across documents.
3. Edit content to align with brand voice or client guidelines.
4. Fact-check information and verify sources.
5. Provide constructive feedback to writers and suggest improvements.
6. Collaborate with writers, designers, and content managers remotely.
7. Manage multiple editing projects and meet tight deadlines.
8. Prepare documents for publication or final delivery.
9. Stay updated on language, writing, and style trends (e.g., AP, Chicago Manual).
10. Maintain records of revisions and edited versions for client reference.

Qualifications of a Remote Editor
1. Bachelor’s degree in English, journalism, communications, or a related field.
2. Proven experience in editing or publishing (portfolio or samples required).
3. Excellent command of grammar, punctuation, and language usage.
4. Strong attention to detail and organizational skills.
5. Familiarity with different style guides (APA, MLA, AP, Chicago, etc.).
6. Proficiency with editing software and tools (e.g., Microsoft Word, Google Docs, Grammarly).
7. Ability to work independently and manage remote communication effectively.
8. Strong time management skills and ability to prioritize multiple tasks.
9. Reliable internet connection and remote work setup.
10. Ability to give and receive feedback professionally and constructively.

Work Environment: This role primarily operates in a remote setting, The Remote Editor should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Remote Transcriptionist

Premium Job
Remote COBALT SURFACES

Posted today

Job Viewed

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Job Description

Full time Permanent

Job Description
We're in search of a meticulous Remote Transcriptionist to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Transcriptionist
1. Listen to audio or video recordings and accurately convert them into written text.
2. Review and proofread transcriptions for grammar, spelling, and formatting.
3. Ensure transcripts are accurate, complete, and meet client guidelines.
4. Identify and label different speakers when required.
5. Use timestamps and proper formatting as instructed.
6. Research unclear terms, names, or industry jargon to ensure accuracy.
7. Maintain confidentiality of sensitive or private content.
8. Meet strict deadlines and manage multiple transcription projects.
9. Edit and revise transcripts based on client feedback.
10. Submit completed work through specified platforms or file-sharing systems.

 Qualifications of a Remote Transcriptionist
1. High school diploma or equivalent; certification in transcription is a plus.
2. Proven experience in transcription or related field.
3. Excellent listening and comprehension skills.
4. Strong command of English grammar, punctuation, and spelling.
5. Ability to type quickly and accurately (typically 60+ WPM).
6. Familiarity with transcription software (e.g., Express Scribe, Otter.ai).
7. Good research skills for verifying names, terms, and references.
8. Strong attention to detail and accuracy.
9. Ability to work independently and manage time effectively.
10. Reliable internet connection and quiet work environment with quality headphones.


Work Environment: This role primarily operates in a remote setting, The Remote Transcriptionist should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Remote Administrative Assistant

Premium Job
Remote $24 - $30 per hour COBALT SURFACES

Posted today

Job Viewed

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Job Description

Full time Permanent

Job Description
We're in search of a meticulous Remote Administrative Assistant to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities
1. Manage and organize digital files and documents.
2. Schedule appointments, meetings, and manage calendars.
3. Respond to emails and handle correspondence on behalf of management.
4. Prepare reports, presentations, and spreadsheets.
5. Perform data entry and maintain databases.
6. Assist with online research and information gathering.
7. Process invoices, purchase orders, and basic bookkeeping tasks.
8. Coordinate travel arrangements and itineraries.
9. Provide customer service or client support via email or phone.
10. Support various departments with day-to-day administrative tasks.

Qualifications


1. High school diploma or equivalent (Associate or Bachelor’s degree is a plus).
2. Proven experience as an administrative assistant or similar role.
3. Strong written and verbal communication skills.
4. Proficiency in Microsoft Office and Google Workspace.
5. Ability to manage time efficiently and meet deadlines.
6. Excellent organizational and multitasking skills.
7. Tech-savvy and comfortable with remote collaboration tools (Zoom, Slack, Trello, etc.).
8. Attention to detail and accuracy in work.
9. Ability to work independently with minimal supervision.
10. Reliable internet connection and a quiet, professional home workspace.

Work Environment: This role primarily operates in a remote setting, The Remote Administrative Assistant should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Virtual Administrative Assistant

Premium Job
Remote COBALT SURFACES

Posted today

Job Viewed

Tap Again To Close

Job Description

Full time Permanent

Job Description
We're in search of a meticulous Virtual Administrative Assistant to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities
1. Manage and organize digital files and documents.
2. Schedule appointments, meetings, and manage calendars.
3. Respond to emails and handle correspondence on behalf of management.
4. Prepare reports, presentations, and spreadsheets.
5. Perform data entry and maintain databases.
6. Assist with online research and information gathering.
7. Process invoices, purchase orders, and basic bookkeeping tasks.
8. Coordinate travel arrangements and itineraries.
9. Provide customer service or client support via email or phone.
10. Support various departments with day-to-day administrative tasks.

Qualifications


1. High school diploma or equivalent (Associate or Bachelor’s degree is a plus).
2. Proven experience as an administrative assistant or similar role.
3. Strong written and verbal communication skills.
4. Proficiency in Microsoft Office and Google Workspace.
5. Ability to manage time efficiently and meet deadlines.
6. Excellent organizational and multitasking skills.
7. Tech-savvy and comfortable with remote collaboration tools (Zoom, Slack, Trello, etc.).
8. Attention to detail and accuracy in work.
9. Ability to work independently with minimal supervision.
10. Reliable internet connection and a quiet, professional home workspace.

Work Environment: This role primarily operates in a remote setting, The Virtual Administrative Assistant should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Administrative - Virtual Assistant

Premium Job
Remote COBALT SURFACES

Posted today

Job Viewed

Tap Again To Close

Job Description

Full time Permanent

Job Description
We're in search of a meticulous Virtual Assistant to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.


Responsibilities of a Remote Virtual Assistant
1. Manage calendars and schedule meetings or appointments.
2. Handle email correspondence and respond to inquiries.
3. Organize digital files and manage cloud-based documents.
4. Perform data entry and update records.
5. Assist with travel arrangements and booking.
6. Create reports, presentations, and spreadsheets.
7. Manage social media accounts and schedule posts.
8. Conduct online research and gather information.
9. Process invoices, track expenses, or assist with basic bookkeeping.
10. Provide customer service or support via phone, email, or chat.

Qualifications of a Remote Virtual Assistant
1. High school diploma or equivalent; college degree is a plus.
2. Proven experience as a virtual assistant or in an administrative role.
3. Excellent verbal and written communication skills.
4. Strong time management and organizational skills.
5. Proficiency in Microsoft Office and Google Workspace.
6. Familiarity with task management tools (e.g., Trello, Asana, Slack).
7. Ability to multitask and prioritize tasks effectively.
8. Comfortable working independently and remotely.
9. Tech-savvy and quick to learn new software.
10. Reliable internet connection and a distraction-free home office setup.

Work Environment: This role primarily operates in a remote setting, The Remote Virtual Assistant should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Virtual Transcriptionist

Premium Job
Remote $24 - $30 per hour COBALT SURFACES

Posted today

Job Viewed

Tap Again To Close

Job Description

Full time Permanent

Job Description
We're in search of a meticulous Virtual Transcriptionist to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Transcriptionist
1. Listen to audio or video recordings and accurately convert them into written text.
2. Review and proofread transcriptions for grammar, spelling, and formatting.
3. Ensure transcripts are accurate, complete, and meet client guidelines.
4. Identify and label different speakers when required.
5. Use timestamps and proper formatting as instructed.
6. Research unclear terms, names, or industry jargon to ensure accuracy.
7. Maintain confidentiality of sensitive or private content.
8. Meet strict deadlines and manage multiple transcription projects.
9. Edit and revise transcripts based on client feedback.
10. Submit completed work through specified platforms or file-sharing systems.

 Qualifications of a Remote Transcriptionist
1. High school diploma or equivalent; certification in transcription is a plus.
2. Proven experience in transcription or related field.
3. Excellent listening and comprehension skills.
4. Strong command of English grammar, punctuation, and spelling.
5. Ability to type quickly and accurately (typically 60+ WPM).
6. Familiarity with transcription software (e.g., Express Scribe, Otter.ai).
7. Good research skills for verifying names, terms, and references.
8. Strong attention to detail and accuracy.
9. Ability to work independently and manage time effectively.
10. Reliable internet connection and quiet work environment with quality headphones.


Work Environment: This role primarily operates in a remote setting, The Virtual Transcriptionist should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

Remote Virtual Assistant

Premium Job
Remote $23 per hour COBALT SURFACES

Posted today

Job Viewed

Tap Again To Close

Job Description

Full time Permanent

Job Description
We're in search of a meticulous Remote Virtual Assistant to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.


Responsibilities of a Remote Virtual Assistant
1. Manage calendars and schedule meetings or appointments.
2. Handle email correspondence and respond to inquiries.
3. Organize digital files and manage cloud-based documents.
4. Perform data entry and update records.
5. Assist with travel arrangements and booking.
6. Create reports, presentations, and spreadsheets.
7. Manage social media accounts and schedule posts.
8. Conduct online research and gather information.
9. Process invoices, track expenses, or assist with basic bookkeeping.
10. Provide customer service or support via phone, email, or chat.

Qualifications of a Remote Virtual Assistant
1. High school diploma or equivalent; college degree is a plus.
2. Proven experience as a virtual assistant or in an administrative role.
3. Excellent verbal and written communication skills.
4. Strong time management and organizational skills.
5. Proficiency in Microsoft Office and Google Workspace.
6. Familiarity with task management tools (e.g., Trello, Asana, Slack).
7. Ability to multitask and prioritize tasks effectively.
8. Comfortable working independently and remotely.
9. Tech-savvy and quick to learn new software.
10. Reliable internet connection and a distraction-free home office setup.

Work Environment: This role primarily operates in a remote setting, The Remote Virtual Assistant should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

Company Details

Cobalt Surfaces offers the complete luxury vinyl flooring package for your next project. Whether you’re looking for a waterproof floor, acoustical attributes, manufactured in the USA or a glueless installation, Cobalt Surfaces has what you need to get the job done. Manufactured with design and budget in mind, Cobalt offers its protective Cobalt Guard Enhanced Surface Coating providing superior scuff, scratch and indentation resistance.
Apply Now

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