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We're seeking a highly organized and detail-oriented Administrative Assistant to support our Brand Accelerator team. As an Administrative Assistant, you'll provide administrative support to ensure the smooth operation of our office and team. Your role will be crucial in maintaining our team's productivity and efficiency.

Key Responsibilities:

- Manage calendars, schedule appointments, and coordinate meetings
- Handle email correspondence, phone calls, and messages
- Maintain organized filing systems (physical and digital)
- Provide data entry and record-keeping support
- Coordinate travel arrangements and expense reports
- Support event planning and logistics
- Maintain office supplies and inventory
- Perform other administrative tasks as needed

Requirements:

- High school diploma or equivalent required; degree in Business Administration or related field preferred
- 1-2 years of administrative experience
- Excellent communication, organizational, and time management skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite
- Ability to maintain confidentiality and handle sensitive information

Nice to Have:

- Experience in a fast-paced startup or agency environment
- Knowledge of project management tools (e.g., Asana, Trello)
- Familiarity with brand management or marketing operations

What We Offer:

- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing team
- Collaborative and innovative work environment
- Professional development opportunities

If you're a detail-oriented and organized individual with excellent administrative skills, we'd love to hear from you!

We’re seeking a motivated and reliable Appointment Setter / Scheduler to join our growing team. In this role, you'll be responsible for contacting potential clients, qualifying leads, and scheduling appointments for our sales or service teams. The ideal candidate is confident on the phone, organized, and driven by results. This is a remote position with flexible hours and performance-based incentives.

• Make outbound calls, emails, or messages to prospects using CRM or lead lists
• Qualify leads based on predefined criteria and schedule appointments accordingly
• Manage daily calendar and coordinate availability with internal teams
• Follow up with leads who’ve shown interest but haven’t yet booked
• Record interactions, updates, and appointment details accurately in CRM
• Meet or exceed weekly goals for dials, contacts, and appointments booked

• 1+ year of experience in appointment setting, scheduling, customer service, or sales support
• Must be authorized to work in the US
• Strong verbal and written communication skills
• Comfortable with phone outreach and email communication
• Ability to work independently and manage time effectively
• Basic computer skills and familiarity with CRM tools

We are seeking a highly skilled and detail-oriented Staff Accountant to join our team at Brand Accelerator. The successful candidate will play a critical role in maintaining the financial integrity of our organization, ensuring accurate financial reporting, and providing analytical support to management.

Key Responsibilities:

- Prepare accurate and timely financial statements, including balance sheets, income statements, and cash flow statements, in accordance with Generally Accepted Accounting Principles (GAAP) or International Financial Reporting Standards (IFRS).
- Perform monthly reconciliations of company accounts, ensuring accuracy and resolving discrepancies in a timely manner.
- Conduct financial analysis and provide insights to management on financial performance, identifying trends, risks, and opportunities for improvement.
- Assist in the preparation and management of budgets, forecasts, and financial projections, ensuring alignment with company goals and objectives.
- Ensure compliance with accounting standards, regulatory requirements, and company policies, staying up-to-date with changes in accounting standards and regulatory requirements.
- Prepare and submit financial reports to management and external stakeholders, including financial statements, management reports, and other financial documentation.
- Provide support for internal and external audits, including preparing documentation, responding to auditor inquiries, and implementing audit recommendations.

Requirements:

- Bachelor's degree in Accounting or related field.
- Professional certification (CPA, ACCA, etc.) preferred.
- Proven accounting experience, preferably in a similar industry or company size.
- Proficiency in accounting software (e.g., QuickBooks, Xero, SAP, etc.) and Microsoft Office (particularly Excel).
- Strong analytical and problem-solving skills, with the ability to interpret financial data and provide actionable insights.
- Excellent communication and interpersonal skills, with the ability to effectively communicate financial information to non-financial stakeholders.

What We Offer:

- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive team environment
- Professional development and growth opportunities

We are looking for an efficient payroll clerk to be responsible for all tasks involved in processing payroll. The payroll clerk has a range of duties that include collecting timesheets, calculating wages, and ensuring employees receive their pay on time.

To be successful as a payroll clerk you should be able to carry out all tasks with high attention to detail. Ultimately, a top-notch payroll clerk should be highly organized and possess excellent math skills.

• Collecting and verifying timesheets.
• Entering employee information and payroll data into the system.
• Answering employees' questions and concerns regarding payroll.
• Calculating payable hours, commissions, bonuses, taxes, and deductions.
• Processing new employees, promotions, and terminations.
• Issuing statements detailing earnings and deductions.
• Issuing and delivering paychecks to employees.
• Investigating and resolving payroll discrepancies.
• Maintaining and updating payroll records.
• Preparing periodic payroll reports.

• High school diploma/GED.
• Degree in accounting or related field preferred.
• Previous experience in a payroll department.
• Knowledge of payroll software is beneficial.
• Strong attention to detail.
• Good math and communication skills.
• Strong organizational skills.
• Team player.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer services representatives.
• Ensure customer satisfaction and provide professional customer supports.
• Managing a team of junior customer services representatives.

We are looking for a detail-oriented Administrative Assistant / Audio Typist to join our operations team. This remote role supports internal teams by transcribing recorded meetings and field notes, handling administrative documentation, and assisting with communication tasks. You’ll play a key part in helping our organization stay organized, compliant, and efficient.

This is a fully remote position with flexible scheduling and room for growth into roles such as document control, operations coordination, or executive support.

Key Responsibilities:

• Transcribe audio recordings into accurate, well-formatted text documents
• Assist in preparing reports, memos, and correspondence based on dictated or recorded material
• Perform general administrative duties such as data entry, scheduling support, and email management
• Organize digital files and maintain cloud-based records
• Communicate with team members to clarify documentation or follow up on tasks

• 1+ year of experience in an administrative, clerical, or transcription role
• Typing speed of 60+ WPM with strong accuracy is a plus
• Excellent grammar, spelling, and document formatting skills
• Strong organizational and time management abilities
• Reliable internet connection and a quiet, dedicated workspace

• Prior experience in transcription is a plus
• Familiarity with tools like Microsoft 365 and Google Workspace
• Previous remote work experience
• Notetaking or report writing skills

• 100% Remote – work from home, anywhere in the U.S.
• Flexible hours – full-time or part-time availability
• Competitive hourly rate with opportunities for performance-based bonuses
• Supportive team and room for career advancement

We are looking for an experienced and motivated information technology manager who will be responsible for overseeing and ensuring that computing systems and equipment are operating effectively and efficiently.

To be successful in this position you will demonstrate a detailed knowledge of the industry’s best practices and evidence a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems.

• Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.
• Overseeing the annual IT budget and ensuring cost-effectiveness.
• Monitoring daily operations, including server hardware, software, and operating systems.
• Coordinating technology installations, upgrades, and maintenance.
• Selecting and purchasing new and replacement hardware and software, when necessary.
• Testing, troubleshooting, and modifying information systems so that they operate effectively.
• Generating performance reports for operating systems.
• Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
• Remaining up to date with advances in technology and industry best practices.

We’re seeking a dynamic and empathetic Community Manager to cultivate meaningful relationships across our digital and in-person communities. This role serves as the voice of our brand, fostering engagement, moderating conversations, and driving initiatives that build trust and loyalty.

Key Responsibilities

• Develop and implement community engagement strategies aligned with brand goals
• Create and manage content across social platforms, forums, newsletters, and events
• Monitor and respond to community feedback, inquiries, and sentiment
• Moderate discussions to ensure a safe, inclusive, and respectful environment
• Collaborate with Marketing, PR, and Product teams to amplify community insights
• Organize and host virtual or in-person events to deepen community connections
• Track and report on community metrics (engagement, growth, sentiment, etc.)
• Identify opportunities for partnerships, ambassador programs, and user-generated content

Qualifications

• Proven experience in community management, social media, or customer engagement
• Exceptional written and verbal communication skills
• Strong emotional intelligence and conflict resolution abilities
• Familiarity with analytics tools and social media platforms
• Ability to work independently and cross-functionally
• Bachelor’s degree in Marketing, Communications, or related field (preferred)

Preferred Traits

• Empathetic and inclusive mindset
• Strategic thinker with a creative spark
• Comfortable navigating ambiguity and fast-paced environments
• Passion for building authentic relationships and brand advocacy

We are looking for a project manager to be responsible for handling our company's ongoing projects. You will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and establishing effective project communication plans as well as the proper execution of said plans.

To be a successful candidate, you will need to have proven experience in project management and the ability to lead project teams of various sizes. A Project Management Professional (PMP) certification is a huge advantage.

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• ERP project oversight.