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Administrative - Data Entry Clerk
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We are seeking for a Data Entry Clerk, or Copy Typist, inputs data into database systems and periodically creates reports based on the information. Their main duties include updating the company database, digitising physical records and preparing periodic reports.
Data Entry Clerk duties and responsibilitiesA Data Entry Clerk’s most important duties and responsibilities include:
- Collecting information from customers and clients
- Entering data into the central database
- Cataloguing the data with appropriate tags for ease of reference
- Transferring physical records into a digital filing system
- Retrieving data as requested
- Maintaining and updating the database system as necessary
- Generating periodic reports
- Evaluating and approving Purchase Orders (PO)s
- Indexing and filing invoices
- Designing and implementing databases that adequately address business needs
- Analysing data for possible inconsistencies that may skew analytical results
- Evaluating and documenting database changes or refinements
- Applying best practices when storing, organising, cleaning and mining data
- Developing and implementing policies and procedures for effective data handling and management
- Assessing systems and recommending necessary software, hardware and storage upgrades
- Ensuring that a company’s data management protocols are in line with regulatory standards
- Providing guidance and training for junior team members
- Streamlining data collection and analysis procedures to ensure fast access to metrics
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It Software - Information Technology
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We are seeking for a Software Developer creates, tests and maintains computer programs and websites for businesses. Their main duties include writing code, identifying areas for software modification and monitoring analytics efficiently.
Software Developer duties and responsibilitiesTasks for a Software Developer can vary and can be more specialised, depending on the company. Generally, they perform the following functions:
- Meeting with the development team to discuss client requirements
- Clearly and regularly communicating with management and technical support colleagues
- Writing and repairing computer code
- Leading software development projects
- Ensuring that all SLAs (Service Level Agreements) are met
- Performing trials, testing and quality checks to ensure strong functionality and optimisation
- Maintaining and supporting systems and improving the performance of existing software
- Keeping detailed records of development processes
- Meeting individual client’s requirements and standards
- Designing and updating software databases.
- Clearly and regularly communicating with management and technical support colleagues
- Writing and repairing computer code
- Leading software development projects
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Typist Clerk
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We are seeking for a transcriptionist is responsible for providing administrative support to the clinical staff. Their duties include typing up reports, clinic letters and information for patients, transcribing notes from Doctors and Consultants and working closely with Service Managers and other administrative staff to ensure that patients and staff get the information they need in a timely manner.
ResponsibilitiesMedical Audio Typists work closely with a range of people from dealing directly with patients to liaising with other administrators to ensure that all notes are accurate. Their duties typically include:
- Using the patient database to enter and retrieve information about patients and their care
- Typing patient appointment letters and ensuring that all relevant information is included
- Typing reports from Physicians and Consultants and distributing them to all recipients
- Checking test results and ensuring that all diagnostic data is recorded accurately
- Assisting with diary management, setting appointments and coordinating diaries
- Liaising with Doctors to ensure that all information is correct and complete
- Working with other Administrators to complete large transcription projects
- Providing other administrative support such as sorting mail, filing and answering phones
- Maintaining a clean and professional working environment
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Customer Service Representative
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Grand Rapids Lighting Center is seeking a friendly and motivated Customer Service Representative to join our team. This is an entry-level position ideal for someone who enjoys helping others, possesses strong communication skills, and is eager to learn about lighting products and home décor solutions. You will be the first point of contact for customers both in person and over the telephone, playing an important role in delivering an excellent showroom experience.
Key Responsibilities:
•Greet customers warmly and assist with basic inquiries regarding lighting products, store policies, and available services
•Answer telephone calls and respond to email messages in a professional and timely manner
•Provide accurate product information and guide customers through the showroom as needed
•Support the sales staff by entering orders, checking inventory, and scheduling deliveries
•Address customer concerns and escalate issues to the appropriate manager when necessary
•Maintain a clean, organized, and welcoming front desk and customer service area
•Continuously learn about lighting products and trends to improve service over time
Qualifications:
•High school diploma or equivalent is required
•Excellent verbal and written communication skills
•Friendly, patient, and professional demeanor
•Basic computer skills, including point-of-sale systems, email communication, and inventory searches
•Ability to multitask in a fast-paced environment
•Willingness to learn about lighting products and services
•Prior retail or customer service experience is a plus, but not required
Schedule and Compensation:
•Full-time and part-time opportunities are available
•Flexible weekday and Saturday shifts (the showroom is closed on Sundays)
•Competitive hourly wage based on experience
•On-the-job training is provided
•Employee discounts on lighting products
Why Join Us?
At Grand Rapids Lighting Center, you will be part of a locally owned business with a long-standing reputation for quality and customer service. We offer a supportive team environment where your personal growth and customer care skills are valued.
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Project Manager
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We are looking for a dedicated Project Manager to join Acrivon Therapeutics, a leading pharmaceutical company. In this role, you will be responsible for planning, organizing, and directing the completion of specific projects for an organization, ensuring they are delivered on time, within budget, and according to the defined scope. They manage all aspects of the project lifecycle, from initial planning to final closure, coordinating teams, resources, and stakeholders to achieve strategic goals.
Key Responsibilities:
Project Planning: Defining project scope, goals, and objectives, creating detailed project plans, and establishing timelines and resource allocation.
Stakeholder Management: Communicating with stakeholders (clients, team members, management) throughout the project lifecycle, managing expectations, and addressing concerns.
Risk Management: Identifying potential risks and developing mitigation strategies to minimize negative impacts on the project.
Communication: Facilitating clear and consistent communication within the project team and with stakeholders to ensure transparency and alignment.
Leadership: Providing guidance, motivation, and direction to the project team.
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Customer Service Representative
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Job Summary:
We're seeking a friendly and empathetic Customer Service Representative to join our team! As a Customer Service Representative, you'll be the face of our company, providing exceptional support to our customers via phone, email, and chat. If you're a patient and communicative individual who enjoys helping others, we'd love to hear from you!
Key Responsibilities:
1. Respond to customer inquiries and resolve issues in a timely manner.
2. Provide product/service information and recommendations.
3. Handle customer complaints and concerns with empathy and professionalism.
4. Process orders, returns, and exchanges.
5. Maintain accurate records of customer interactions.
6. Collaborate with internal teams to resolve customer issues.
7. Meet customer satisfaction and service standards.
Requirements:
1. High school diploma or equivalent required.
2. Excellent communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
4. Strong problem-solving and conflict resolution skills.
5. Proficiency in customer service software (e.g., CRM).
6. Ability to work varied shifts (including weekends and holidays).
What We Offer:
1. Competitive salary and benefits package.
2. Opportunities for professional growth and development.
3. Collaborative and supportive team environment.
4. Flexible work arrangements (potential).
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Data Analyst
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We are looking for a passionate certified Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions.
Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.
Responsibilities- Interpret data, analyze results using statistical techniques and provide ongoing reports
- Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
- Acquire data from primary or secondary data sources and maintain databases/data systems
- Identify, analyze, and interpret trends or patterns in complex data sets
- Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
- Work with management to prioritize business and information needs
- Locate and define new process improvement opportunities.
- Proven working experience as a Data Analyst or Business Data Analyst
- Technical expertise regarding data models, database design development, data mining and segmentation techniques
- Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Adept at queries, report writing and presenting findings.
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Administrative Assistant
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We are seeking a motivated and detail-oriented Entry-Level Administrative Assistant to join our team. In this role, you will provide essential support to ensure the efficient operation of the office. The ideal candidate is organized, adaptable, and eager to learn in a fast-paced environment.
Key Responsibilities:- Answer and direct phone calls in a professional manner
- Greet visitors and clients and provide general support
- Organize and schedule meetings and appointments
- Maintain filing systems (physical and digital)
- Perform data entry and update databases and records
- Assist in the preparation of reports, presentations, and correspondence
- Order office supplies and maintain inventory
- Handle incoming and outgoing mail and deliveries
- Support other staff with administrative tasks as needed
- High school diploma or equivalent (Associate’s degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- Attention to detail and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with office equipment (printers, copiers, scanners)
- Previous experience in an administrative or office support role
- Competitive pay
- On-the-job training and mentorship
- Opportunities for growth and advancement
- Health, dental, and vision insurance (if full-time)
- Paid time off and holidays
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Remote work from home Customer Service rep
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We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.
Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and assistance to customers
- Assist customers with order placement, tracking, and returns
- Handle customer complaints and escalate issues as needed
- Maintain accurate records of customer interactions and transactions
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work independently and efficiently in a remote environment
- Strong problem-solving skills and attention to detail
Proficient in using customer service software and tools
BENEFITS
- Pension, profit sharing and health and welfare plans. Benefits for eligible worker include: excellent benefits and supplemental compensation including Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance, Paid Time Off, Paid Holidays, Vacation, Tax-Deferred Annuity 403 (b) 401 ( k ) , Tuition Assistance, Comprehensive In-House Training Program, Employee Assistance Program, Relocation Allow a Shallnce (for some positions), Sign-On Bonus
- You would be eligible to Benefits after 1 (one) month of working with the company.
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Customer Service And Helpdesk - Helpdesk
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We are looking for a skilled help desk specialist to provide fast and effective support to our clients. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic computer training, modify hardware systems, install computer peripherals, and perform basic computer maintenance.
To ensure success as a help desk specialist, you should have advanced knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication skills. Ultimately, a skilled help desk specialist provides fast and effective support over the phone and in person.
Help Desk Specialist Responsibilities:- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
- Completing support tickets.
- Bachelor’s degree in computer science, information technology, or a similar field.
- 3+ years working as a help desk specialist.
- Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors.
- Knowledge of computer software systems, including databases, office applications, and operating systems.
- Excellent analytical and diagnostic skills.
- Advanced knowledge of help desk software and remote-access systems.
- High-level communication skills.
- Ability to troubleshoot complex hardware and software issues.
- Patience and understanding.