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We’re seeking a motivated and customer-focused Client Services Associate to join our growing team in Florida. If you're passionate about helping people protect what matters most and thrive in a fast-paced environment, we want to hear from you!

Position: Customer service/Admin
Location: Fort lauderdale



Key Responsibilities:
• Develop successful client relationships via phone and ensure the highest level of client service regarding insurance policy coverage
• Prepare personalized insurance quotes and close sales
• Ensure all trailing documents are received in conjunction with sales
• Handle follow-up correspondence, including making outbound calls
• Recommend and bind the best insurance options for clients
• Take ownership of each call, handling until resolution is reached, including necessary follow-up
• Process policies and/or changes within approved authority level
• Review, organize, and forward information to other areas for handling or consideration

Qualifications:
• Experience in the insurance industry is preferred but not required
• Strong communication and interpersonal skills
• Self-motivated with a drive to succeed
• Excellent problem-solving skills and attention to detail
• Exhibits professionalism in all interactions

Why Us?
We believe in empowering our associates to grow their careers while making a positive impact in our community. Our collaborative culture, ongoing training, and cutting-edge technology set us apart in the industry.

We are seeking a friendly, professional, and tech-savvy Remote Telechat Representative to join our customer support team. In this role, you will interact with customers via live chat and phone, providing real-time assistance, resolving issues, answering inquiries, and ensuring a positive customer experience. This position is ideal for someone with strong communication skills, a customer-first mindset, and the ability to multitask in a fast-paced virtual environment.

• Communicate with customers via live chat and phone to answer questions, resolve issues, and provide product or service information
• Maintain a positive, empathetic, and professional attitude with customers at all times
• Accurately document customer interactions in the internal system
• Follow communication scripts, company guidelines, and protocols
• Escalate complex issues to appropriate departments when necessary
• Stay up to date on product knowledge, company updates, and customer service best practices
• Manage multiple conversations simultaneously while maintaining high attention to detail
• Contribute to team goals and meet individual performance metrics (e.g., response time, resolution rate)

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• Previous customer service, call center, or live chat experience a plus
• Excellent written and verbal communication skills
• Proficient with chat software, CRM systems, and basic computer applications
• Typing speed of 40+ WPM with high accuracy
• Reliable internet connection and a quiet workspace
• Self-motivated and able to work independently with minimal supervision

We are looking for a proactive and highly organized Remote Administrative Assistant to support our team with a variety of administrative and clerical tasks. This role requires excellent communication skills, strong attention to detail, and the ability to work independently in a virtual setting. You’ll play a key role in ensuring daily operations run smoothly by managing schedules, handling correspondence, and maintaining organized records.

• Provide general administrative support to managers and team members
• Manage calendars, schedule meetings, and coordinate appointments
• Respond to emails, phone calls, and other communications in a professional and timely manner
• Prepare and edit documents, reports, and presentations
• Maintain digital files and records with accuracy and confidentiality
• Assist with data entry, invoicing, and expense tracking
• Organize and coordinate virtual meetings and video conferences
• Support project coordination and follow-up on action items
• Order office supplies and manage vendor communications (if applicable)

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• Proven experience as an administrative assistant, virtual assistant, or similar role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace
• Strong written and verbal communication skills
• Excellent time management, organization, and problem-solving abilities

We are seeking a detail-oriented and self-motivated Remote Data Entry Clerk to join our team. In this role, you will be responsible for accurately inputting, updating, and maintaining information in our company databases and systems. The ideal candidate is organized, dependable, and comfortable working independently in a remote environment.

• Enter and update data accurately into various systems and databases
• Review and verify data for errors or inconsistencies
• Maintain data integrity and confidentiality at all times
• Perform regular data audits and reports as needed
• Communicate with team members and supervisors to clarify data discrepancies
• Manage deadlines and prioritize tasks efficiently
• Follow company procedures and data entry standards

• High school diploma or equivalent required; associate degree preferred
• Proven experience in data entry or similar administrative role
• Proficient with Microsoft Office Suite (especially Excel) and Google Workspace
• Familiarity with data management systems (e.g., CRM software, spreadsheets)
• Excellent typing skills (minimum 40 WPM with high accuracy)
• Strong attention to detail and organizational skills
• Ability to work independently with minimal supervision

We are looking for a Software Engineer to join our Information Technology (IT) team , where you’ll design, develop, and maintain cutting-edge software solutions that drive our internal systems and client-facing applications. You will play a key role in developing secure, scalable, and high-performance software to support business operations and digital transformation initiatives.

As part of the IT department, you’ll collaborate with system analysts, database administrators, DevOps engineers, and cybersecurity teams to build and support enterprise-grade applications and services.

• Design, develop, and deploy secure and scalable software applications
• Analyze user and business requirements to design technical solutions
• Integrate software with databases, APIs, cloud services, and IT infrastructure
• Support enterprise applications such as ERP, CRM, or custom platforms
• Collaborate with IT support, system admins, and network engineers to ensure system reliability
• Participate in Agile/Scrum development cycles and provide technical input

• Bachelor’s degree in computer sciencecomputer sciencecomputer science, Software Engineering , Information Technology , or related field
• 2+ years of experience in software development within IT environments
• Strong proficiency in programming languages such as Python, Java, C#, or JavaScript
• Familiarity with IT tools and platforms like Active Directory, Azure, AWS, Linux/Windows servers
• Knowledge of database systems (SQL, MySQL, Oracle) and API integration

We are seeking a Software Engineer to design, develop, test, and maintain high-quality software solutions. In this role, you’ll work closely with cross-functional teams to translate user needs into functional code, contributing to the entire software development life cycle—from concept to deployment and ongoing support.

The ideal candidate is a creative problem-solver with a strong grasp of programming principles, modern development tools, and collaborative practices.

• Design, develop, and implement software solutions based on business requirements
• Write clean, efficient, scalable, and well-documented code
• Participate in code reviews and provide constructive feedback
• Troubleshoot, debug, and resolve software defects and technical issues
• Collaborate with designers, product managers, and other developers to build new features
• Conduct software testing (unit, integration, performance) and support QA processes
• Maintain and improve existing software systems and applications
• Stay updated with emerging technologies and recommend improvements
• Contribute to architectural decisions and technical planning
• Ensure secure development practices and compliance with coding standards

• Proven experience as a Software Engineer, Developer, or similar role
• Proficiency in programming languages such as Java, Python, JavaScript, C#, or Ruby
• Experience with front-end frameworks (React, Angular, Vue) and/or back-end technologies (Node.js, Django, Spring, .NET)
• Familiarity with databases (SQL, PostgreSQL, MongoDB) and RESTful APIs
• Knowledge of version control systems (e.g., Git)
• Strong problem-solving and debugging skills
• Excellent teamwork, communication, and time management abilities

We are seeking a Technical Specialist to provide expert-level support, troubleshooting, and technical solutions across systems, products, or services. This role serves as a key link between technical teams and end-users or clients, ensuring optimal system functionality, smooth implementation of solutions, and a high level of customer satisfaction.

The ideal candidate has strong analytical skills, hands-on technical expertise, and excellent communication abilities to explain complex concepts in simple terms.

• Provide advanced technical support to internal teams, clients, or customers
• Analyze, troubleshoot, and resolve hardware, software, or system-related issues
• Configure, maintain, and upgrade technical systems and tools
• Collaborate with engineering, IT, or product teams to ensure system functionality and performance
• Document solutions, procedures, and best practices for internal and external use
• Train users or clients on technical systems, software, or processes
• Participate in testing, implementation, and rollout of new technologies
• Monitor and report on system performance or service-level compliance
• Ensure compliance with security protocols and industry regulations
• Provide input on product or system improvements based on user feedback and technical observations

• Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field (or equivalent experience)
• Proven experience in a technical support, systems analyst, or specialist role
• Strong troubleshooting, problem-solving, and analytical skills
• Familiarity with relevant tools, platforms, or programming languages (e.g., Microsoft, Linux, SQL, Python, etc.)
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively across teams
• Customer-focused mindset with strong interpersonal skills

Are you looking for an easy, low-stress job with the potential to grow into something bigger?
Our team is working on cutting-edge AI systems in marketing — and we're looking for a motivated Personal Assistant to join us!

No experience? No problem.
If you're reliable, curious, and eager to learn, we’ll teach you everything you need to know.
If you're interested in AI and digital marketing, this is a great place to start.

Note: This is a partially remote position, but you must be located in Florida for occasional local coordination and support.

We are looking for a Customer Service Representative (CSR) who is passionate about delivering excellent service and building strong relationships with customers. In this role, you will act as the first point of contact for inquiries, provide product or service information, resolve issues efficiently, and ensure overall customer satisfaction.

• Respond promptly to customer inquiries via phone, email, chat, or in person
• Identify and resolve customer issues with professionalism and accuracy
• Provide detailed information about products, services, policies, and promotions
• Maintain accurate records of customer interactions in CRM or ticketing systems
• Follow up with customers to ensure problems are resolved
• Escalate unresolved issues to the appropriate departments
• Collaborate with team members to improve customer support processes
• Meet performance goals related to customer satisfaction, response time, and service quality

• High school diploma or equivalent (Associate or Bachelor’s degree is a plus)
• Previous customer service or call center experience preferred
• Strong communication and interpersonal skills
• Excellent problem-solving and active listening abilities
• Ability to work in a fast-paced environment and multitask
• Basic computer skills and familiarity with CRM software
• Patience, empathy, and a customer-first mindset