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Remote Chat Agent
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Job Description
Job Summary:
We are looking for a reliable and detail-oriented Remote Chat Agent to join our customer support team. As a chat agent, you will handle real-time conversations with customers via online chat platforms. Your goal is to provide fast, friendly, and accurate responses while maintaining a high level of professionalism — all from the comfort of your home.
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Key Responsibilities:
• Respond to customer inquiries through live chat in a clear and professional manner
• Assist with product information, order tracking, account troubleshooting, and basic technical support
• Handle multiple chat conversations at once while maintaining accuracy and speed
• Record and update customer interactions in the system or CRM
• Follow company scripts, guidelines, and policies
• Escalate complex issues to appropriate departments when needed
• Maintain confidentiality and protect customer data
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Requirements:
• High school diploma or equivalent
• No prior experience required — training will be provided
• Strong typing skills (35+ WPM preferred) and good grammar
• Excellent written communication and problem-solving abilities
• Comfortable using computers, chat tools, and basic software
• Reliable internet connection and quiet home workspace
• Ability to work scheduled shifts, including some evenings or weekends if needed
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Benefits:
• 100% remote – work from anywhere
• Paid training
• Weekly or bi-weekly pay
• Entry-level friendly with growth potential
• Flexible scheduling options
• Supportive and collaborative virtual team
Company Details
Remote Office Assistant (Entry-Level)
Posted today
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Job Description
We are looking for a reliable and organized Remote Office Assistant to provide administrative support to our team. As an entry-level assistant, you will help keep day-to-day operations running smoothly by handling basic office tasks, responding to emails, and assisting with data organization—all from the comfort of your home.
Key Responsibilities:
• Respond to emails, messages, and inquiries in a timely and professional manner
• Schedule meetings, appointments, or calls and manage calendars
• Assist with basic data entry, recordkeeping, and document organization
• Help prepare reports, presentations, or spreadsheets as requested
• Maintain digital files and ensure documents are organized and accessible
• Perform online research or information-gathering tasks when needed
• Support other departments with administrative tasks
Qualifications:
• High school diploma or equivalent required
• Basic computer skills and familiarity with email, word processing, and spreadsheets (Microsoft Office or Google Workspace)
• Strong attention to detail and ability to multitask
• Good written and verbal communication skills
• Ability to work independently and manage time effectively in a remote setting
• A positive attitude and willingness to learn
Working Conditions:
• This is a fully remote position
• Requires a reliable internet connection and access to a personal computer or laptop
• Flexible scheduling may be available depending on workload
Company Details
Appointment setter-Scheduler(Entry-Level)
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Job Description
Job Summary:
We are looking for a proactive and organized Remote Appointment Setter/Scheduler to join our team. In this role, you will be responsible for contacting prospective or current clients to schedule appointments, meetings, or consultations. You will serve as the bridge between our clients and our sales or service team — ensuring a smooth and professional booking experience.
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Key Responsibilities:
• Make outbound calls, send emails, or follow up with leads to schedule appointments
• Respond to inbound inquiries and calendar requests in a timely manner
• Manage and update appointment calendars using scheduling software or CRM systems
• Confirm and remind clients of upcoming appointments
• Coordinate schedules between clients and internal team members
• Maintain accurate records of communications and appointments
• Follow scripts and maintain professionalism during calls
• Meet daily, weekly, and monthly performance goals
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Requirements:
• High school diploma or equivalent (college degree is a plus)
• Previous experience in appointment setting, scheduling, or customer service preferred
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Comfortable making outbound calls and speaking with a variety of clients
• Ability to work independently and meet deadlines in a remote environment
• Reliable internet connection and a quiet home workspace
• Experience with tools like Calendly, Google Calendar, Zoom, or CRM systems is a plus
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Benefits:
• Work-from-home flexibility
• Weekly pay or direct deposit
• Performance-based bonuses
• Paid training
• Opportunities for advancement
• Supportive virtual team environment
Company Details
Customer Service Representative(Entry-Level)
Posted today
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Job Description
Job Summary:
We are seeking a reliable, motivated, and customer-focused individual to join our team as a Remote Customer Service Representative. In this role, you will serve as the first point of contact for customers, providing exceptional support via phone, email, chat, or social media. You’ll help resolve issues, answer inquiries, and ensure a positive customer experience — all from the comfort of your home.
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Key Responsibilities:
• Respond to customer inquiries promptly via phone, email, or chat
• Resolve product or service problems by clarifying the customer’s complaint and determining the cause
• Process orders, forms, applications, and requests
• Maintain accurate customer records and follow up as necessary
• Escalate complex issues to the appropriate departments when needed
• Stay up to date on product knowledge, company policies, and procedures
• Meet or exceed performance metrics (response time, satisfaction ratings, etc.)
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Requirements:
• High school diploma or equivalent (college degree is a plus)
• Proven customer service experience (1+ years preferred)
• Excellent verbal and written communication skills
• Strong problem-solving and multitasking abilities
• Comfortable working independently and remotely
• Reliable internet connection and a quiet, dedicated work environment
• Familiarity with CRM systems and basic computer skills
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Benefits:
• Work-from-home flexibility
• Paid training
• Weekly or bi-weekly pay
• Opportunities for growth and advancement
• Supportive team environment
• Paid time off (PTO) and other benefits depending on employment status
Company Details
Online Chat Representtive
Posted today
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Job Description
The Online Chat Representative is responsible for providing real-time support to customers through live chat, messaging apps, and email. This role requires a balance of technical knowledge, clear communication, and efficient problem-solving to assist clients with inquiries, order tracking, and product information.
Key Responsibilities:- Respond promptly and professionally to incoming customer chats and emails
- Assist customers with questions about orders, pricing, availability, and product specifications
- Provide technical or product support by referencing documentation and internal tools
- Escalate complex issues to the appropriate internal departments (sales, logistics, tech support)
- Document all customer interactions and outcomes accurately in the CRM system
- Monitor multiple chat windows and maintain fast response times
- Identify trends in customer feedback to improve the customer experience
- High school diploma required; associate or bachelor's degree a plus
- 1+ years of customer service experience (live chat or email support preferred)
- Strong written communication skills with attention to grammar, tone, and clarity
- Ability to manage multiple conversations simultaneously with accuracy
- Proficient in chat software (e.g., LiveChat, Zendesk, Intercom, or similar)
- Comfortable using CRM systems and standard office software
- Fast typing speed (45+ WPM) with high accuracy
- Ability to work independently and stay focused in a remote setting
Company Details
Front Desk
Posted today
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Job Description
The Remote Front Desk Coordinator is responsible for managing front-line communication with clients, vendors, and internal staff. This role supports administrative tasks, handles inbound inquiries, schedules meetings, and ensures a smooth virtual office experience for all stakeholders.
Key Responsibilities:- Serve as the first point of contact via phone, email, and video platforms
- Manage incoming calls and route them to the appropriate team members
- Respond to general inquiries from clients, vendors, or job applicants
- Schedule appointments, internal meetings, and conference calls
- Manage and maintain digital calendars and contact records
- Handle mail/email correspondence and document management
- Support HR or operations with onboarding tasks and employee coordination
- Perform light administrative duties such as data entry, file organization, and report formatting
- High school diploma or equivalent; associate or bachelor's degree preferred
- 1–3 years of experience in front desk, customer service, or administrative roles (remote experience preferred)
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Comfortable using Zoom, Microsoft Teams, or Google Meet
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with CRMs, scheduling tools, or ticketing systems is a plus
- Professional demeanor, attention to detail, and ability to multitask
Company Details
Data Entry Operator
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Job Description
We’re hiring a Remote Data Entry Operator to accurately input, update, and maintain data in our systems. This role supports our operations, sales, and logistics teams by ensuring that all records and transactions are entered with precision and efficiency.
Key Responsibilities:- Enter and maintain accurate data into company systems (ERP, CRM, spreadsheets, etc.)
- Review documents for errors and inconsistencies, making corrections as needed
- Process orders, invoices, inventory entries, and shipping data
- Support remote administrative needs from sales or operations teams
- Maintain digital filing systems and track updates
- Communicate with internal teams via email, messaging platforms, or video calls
- Handle confidential information with discretion
- High school diploma or equivalent (Associate degree preferred)
- 1–2 years of experience in data entry or remote administrative work
- Excellent typing speed (45+ WPM) and accuracy
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Experience with ERP or CRM systems is a plus (e.g., Epicor, SAP, NetSuite)
- Strong attention to detail, time management, and communication skills
- Ability to work independently and meet deadlines
- Flexible remote work
- Health, dental, and vision benefits (for full-time roles)
- Paid time off and holidays
- 401(k) with company match
- Equipment provided if required (laptop, headset)
Company Details
Sales Account Manager
Posted today
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Job Description
We are seeking a motivated and experienced Sales Account Manager to join our team. In this role, you will be responsible for managing existing customer relationships, developing new business opportunities, and helping to grow our market presence. This position is ideal for someone with a technical sales background in metals or industrial products.
Responsibilities:- Build and maintain strong relationships with existing clients.
- Identify and pursue new sales opportunities within assigned territory or accounts.
- Provide customers with technical product knowledge and recommendations.
- Prepare and deliver quotes and proposals.
- Collaborate with internal teams including purchasing, logistics, and quality control.
- Stay up to date on industry trends, market activity, and competitor offerings.
- Meet or exceed sales goals and KPIs.
- 3+ years of sales experience, preferably in industrial or metal supply sectors.
- Knowledge of stainless steel and specialty alloys is a strong plus.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time management abilities.
- Self-motivated with a results-driven approach.
- Proficient in Microsoft Office; experience with ERP systems is a plus.
- Competitive base salary + commission
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Opportunities for professional growth and advancement
Company Details
Data Collection Specialist
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Job Description
We are seeking a detail-oriented and analytical Data Collection Specialist to join our team at Climate Control Systems of Greenwood INC. The ideal candidate will be responsible for collecting, organizing, and analyzing data to support our research and development efforts in the field of climate control systems. This role plays a crucial part in helping us make informed decisions and improve our products and services.
Responsibilities:- Collect data from various sources and ensure its accuracy and reliability
- Organize and maintain databases to store collected data
- Analyze data to identify trends, patterns, and insights
- Generate reports and presentations based on data analysis
- Collaborate with cross-functional teams to support data-driven decision-making
- Bachelor's degree in Data Science, Statistics, Computer Science, or a related field
- Proven experience in data collection and analysis
- Proficiency in data management tools and software
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
If you are passionate about data and have a keen eye for detail, we would love to hear from you. Join us at Climate Control Systems of Greenwood INC and be a part of our innovative team!
Company Details
Video editor
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Job Description
We are seeking a talented and creative Video Editor to join our team at Climate Control Systems of Greenwood INC. As a Video Editor, you will play a crucial role in creating engaging and dynamic video content for our company.
Responsibilities:- Edit and assemble raw footage into a polished final product
- Create visually appealing videos that align with the company's brand and messaging
- Collaborate with the Creative Director and other team members to brainstorm ideas and concepts
- Add music, sound effects, and graphics to enhance the overall video production
- Ensure that all videos are delivered on time and meet quality standards
- Proven work experience as a Video Editor
- Proficiency in video editing software such as Adobe Premiere Pro or Final Cut Pro
- Strong understanding of video production techniques and best practices
- Excellent attention to detail and ability to work under tight deadlines
- Strong communication and collaboration skills
If you are passionate about video editing and have a keen eye for detail, we would love to hear from you. Join our team at Climate Control Systems of Greenwood INC and help us create captivating video content that resonates with our audience.