2 Customer Service Researcher jobs in Houston
Customer Service /Researcher
Posted 22 days ago
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Job Description
About the job Customer Service /Researcher
The primary purpose of this position is to perform tasks related to taxpayer
contact and case resolution, including specialized research on clients or other
third-party sources, for the Homestead Exemption Audit (HEA) business.
Position Details:
- Type of Position: Full Time/Temp-to-Hire
- Salary: $16 per hour
- Hours : 8:00 am-5:00 pm in-person during the training period, thereafter it will be 8:00 am-5:00 pm remotely with mandatory monthly in-person training sessions.
- Bilingual in Spanish and English is required
- Researching skills
- Proficient in Microsoft Office products
- Strong confident telephone voice
- Ability to Multitask
- Self-sufficient
- Prioritize and Re-Prioritize with a sense of urgency
- Customer service skills
- Call center experience is preferred
Vice President, Data Management & Quantitative Analysis II
Posted 3 days ago
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Job Description
Vice President, Data Management & Quantitative Analysis II Join to apply for the Vice President, Data Management & Quantitative Analysis II role at BNY Continue with Google Continue with Google Vice President, Data Management & Quantitative Analysis II Join to apply for the Vice President, Data Management & Quantitative Analysis II role at BNY Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Job Description At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. Job Description At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. Were seeking a future team member for the role of Vice President, Data Management & Quantitative Analysis II to join our Corporate Trust Analytics team. This role is a hybrid work schedule (4 days a week in office) located out of our Houston, TX office. In this role, you will make an impact in the following ways: Working with internal and external datasets and client reference data, and providing analysis in the development of statistical, financial and/or econometric models for analyzing asset performance, securities data, derivative pricing, risk exposure or other sophisticated concepts. Computing statistical values, identifying model development performance, and comparing the model results to test data while also taking necessary corrective action. Utilizing your understanding of which analyses, methodologies and approaches best support assessment of performance, risk, or valuation. Reviewing and interpreting complex legal documents. Preparing ad hoc reports and being a strong contributor to team goals. To be successful in this role, were seeking the following: Bachelors or Masters in computer science, MIS, or Information Management, Data Science or equivalent. 6-8 years of experience preferred with strong analytical, problem-solving and communication skills. Experience in quantitative finance and technology preferred with strong proficiency in SharePoint and MS Excel including advanced functions and data manipulation techniques At BNY, our culture speaks for itself. Heres a few of our awards: Americas Most Innovative Companies, Fortune, 2024 Worlds Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN 100% score, 2023-2024 Most Just Companies, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloombergs Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Business Development and Sales Referrals increase your chances of interviewing at BNY by 2x Get notified about new Vice President Management jobs in Houston, TX . 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