CUSTOMER SERVICE REPRESENTATIVE
Posted 18 days ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Help Desk Analyst
Posted today
Job Viewed
Job Description
Marshall Health Network is seeking a Help Desk Support Technician to join our Information Services team. Under the supervision of the Help Desk Supervisor or designee, this role provides front-line technical support to end-users via phone and email. The technician will act as the first point of contact for triaging and resolving Help Desk tickets, ensuring timely and effective support in accordance with service level agreements (SLAs). This position requires strong customer service skills, technical knowledge, and a desire to support users in a healthcare setting.
Key Responsibilities:- Provide first-line technical support to end-users via phone, email, and in-person requests
- Monitor and respond to Help Desk ticket queues in line with SLAs
- Triage and escalate tickets appropriately to ensure timely resolution
- Document all relevant ticket information according to IT procedures
- Troubleshoot basic hardware and software issues, including PCs, mobile devices, printers, and peripherals
- Provide end-user support for Microsoft Office, internet access, and corporate email systems
- Manage user accounts, including password resets and account unlocks
- Maintain a high level of customer service in all support interactions
- Educate users on system usage, security, and best practices
- Provide minimal network assistance and support access to wireless networks
- Contribute to Help Desk process improvements and system documentation
- Maintain confidentiality and follow all organizational and safety standards
- Participate in ongoing unit-specific performance improvement and competency activities
- Perform additional duties as assigned
Help Desk Analyst
Posted today
Job Viewed
Job Description
Marshall Health Network is seeking a Help Desk Support Technician to join our Information Services team. Under the supervision of the Help Desk Supervisor or designee, this role provides front-line technical support to end-users via phone and email. Help Desk, Help Desk Analyst, Technical Support, Support Technician, Analyst, Customer Service, Technology
Service Desk Intern
Posted today
Job Viewed
Job Description
At Ntiva, we’re more than a Managed Services Provider—we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.
Requirements
- Must be an enrolled student at West Virginia University at Parkersburg or Mountwest Community & Technical College
- Must be in first year with at least one semester completed, or in 2nd year
- Must be enrolled in the below programs:
- MountWest - Network Systems & Security
- WVUP - Computer and Information Technology; Computer Science
- Must be able to work a minimum of 20 hours per week
- Accept incoming client troubleshooting calls and make outbound calls in response to email requests.
- Engaging in email communication with clients
- Laptop/Desktop preparation and setup, utilizing knowledge of Windows and its configuration. and knowledge of network environment and inter-connectivity with servers and printers
- Basic client account administration in Office 365 and Active Directory
- Tracking scheduled work, engaging in communication around that scheduling, and updating the schedule and client as changes occur
- Log accurate and detailed case notes within the Ntiva ticketing system and other documentation systems
- Assess the need for documentation updates and inform management of any necessary changes
- Maintain a positive attitude with a client-centric focus
- Pay close attention to detail to ensure accuracy and efficiency
- Proficiency with troubleshooting problems with, but not limited to, the following technical subjects:
- VPN
- Internet connectivity losses
- Remote desktop
- Microsoft Office software
- Peripherals, including printers, scanners, and monitors
- Familiarity with administration of Office 365 and Exchange Online
- Proficiency in navigation and administration of Active Directory
- Working knowledge of Windows file shares (SMB/CIFS)
- Strong communication and writing skills
- Ability to review, understand, and implement SOPs and other written training
FLSA Status: Hourly, Non-Exempt
Our Commitment to a Diverse Workforce
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Front desk/Customer Service
Posted 12 days ago
Job Viewed
Job Description
**Pay:** $13.00/hour
**Schedule:** Part-time/Full-time
**Location:** Huntington, WV
Manpower is seeking a friendly and detail-oriented **Front Desk Associate** for a well-established local dry cleaning business in Huntington, WV. This is a great opportunity for someone who enjoys working with people and takes pride in providing excellent customer service.
**Job Responsibilities:**
+ Greet customers warmly and professionally
+ Receive and tag garments for cleaning
+ Create detailed invoices with specific cleaning instructions
+ Handle customer inquiries and ensure satisfaction
+ Maintain a clean and organized front counter area
**What We're Looking For:**
+ Strong customer service skills and a positive attitude
+ Attention to detail and ability to follow instructions
+ Dependability and professionalism
+ Ability to stand for extended periods and lift up to 10 lbs as needed
+ Must pass a pre-employment **drug screen** and **background check**
**Why Manpower?**
Locally owned and globally connected, Manpower has nearly 50 years of experience connecting job seekers with top employers across West Virginia, Kentucky, Ohio, and beyond. Let us help you find your next great opportunity!
**Manpower is an EOE/AA/Vets/Disabled Employer**
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Front Desk Supervisor/Customer Service - Hilton
Posted today
Job Viewed
Job Description
Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
Posted today
Job Viewed
Job Description
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What will I be doing? Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Be The First To Know
About the latest Help desk Jobs in Louisa !