36 Patient Care Coordinator jobs in Las Vegas

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.  

The Patient Care Coordinator  performs a wide variety of duties associated with patient services. This position is responsible for all components of the patient experience ranging from patient in-take, office visit, patient close-out, and appointment scheduling. The position also oversees the reporting function for the clinic including compliance specific reports as well as corporate statistics. 

Schedule:  Monday – Friday, 6:00AM – 6:00PM. Supervisor will determine schedule. (8-hour shifts)

Location:  This position will require you to travel to the following locations 50% of the time:

• 8410 W. Warm Springs Road, Suite 10, Las Vegas, NV 89113
• 58 N Pecos Road, Henderson, NV
• 2010 Goldring, Las Vegas, NV

Primary Responsibilities:

• Scan insurance cards, making sure that all paperwork is filled out correctly and signed
• Collect co-pays and co-insurance, deductibles and balances
• Keep front office and waiting room clean and stocked
• Print schedules for medical assistants and physicians
• Balance daily logs and money collected, posting payments when balanced
• Coordinate patients check out process
• Schedule radiology and give pt lab orders
• Confirm all FFS eligibility for all locations and update eligibility form in EHR
• Issue referrals for outside specialties
• Obtain authorization for all office procedures and radiology if needed
• Answer phone calls from 3 phone queues (scheduling, high priority and overflow)
• Intake all demographic information for new patients
• Update demographic information for existing patients
• Collect insurance information
• Route calls throughout the office to appropriate department
• Coordinator intake consultation requests from physicians for on call physician
• Float throughout all the departments throughout all the clinics
• Other responsibilities as assigned

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of experience working in a medical environment
• 1+ years of experience with knowledge of Nevada medical insurances
• 1+ years of EMR experience
• Intermediate level of proficiency with computer skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications 
• Ability to travel 25% of the offices within the Las Vegas area

Preferred Qualifications:

• 1+ years of experience mentoring and training others
• Knowledge of medical terminology and anatomy
• Working knowledge of EPRG and Medicare Advantage quality requirements
• Strong communication and interpersonal skills, both in person and via phone
• Bilingual in English/Spanish

The salary range for this role is $ 16.88  to $ 33.22  per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

We are looking for a Patient Care Coordinator  in our Las Vegas, NV Office. A Patient Care Coordinator works cooperatively with all members of the care team and supports the vision of the Positive Patient Experience (PPE), answers phones, responds appropriately and routes calls as needed, responds appropriately and timely to patients request regarding appointments or exams, reviews referrals/orders for appropriateness and scan, create, protocol, tasking, and scheduling.  Schedules appointments telephonically, inbound, and outbound, schedules appointments according to scheduling guidelines, policy and procedures, department productivity and quality standards and resolves routine to moderately complex issues, refers to supervisor when appropriate.

Work Hours:  8am to 5pm Monday - Friday

Location : 2300 W CHARLESTON BLVD, LAS VEGAS, NV 89102

Primary Responsibilities:

• Greet all external and internal customers in a courteous manner.  Check in patients, collecting insurance information and patient paperwork as needed
• Confirming patient eligibility and benefits
• Make, verify, and schedule appointments, including updating demographics in EMR systems
• Collect patient co-pays and co-insurance amounts due.  Reconcile daily collections
• Reschedule patient appointments due to cancellation
• Daily completion of tasks and email communications
• Assists co-workers and team members with duties when requested or assigned, to include but not limited to, floating to other locations
• Other duties pertaining to position 

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• CPR Certified or willing to obtain certification within 90 days of hire
• 2+ years of medical office experience in performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• 2+ years of experience with electronic medical records (EMR)
• Intermediate level of proficiency with PC computers including skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications 
• Ability to travel to other practices if needed

P referred Qualifications

• Bilingual in Spanish/English  

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability  
• Ability to multi-task and prioritize tasks to meet all deadlines  
• Ability to work well under pressure in a fast-paced environment  
• Demonstrated ability to work well with health care providers  
• Strong organizational and time management skills  
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.  

Southwest Medical, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: Monday through Friday from 6:30 am to 5:30 pm.   This is a 40-hour work week to be determined by the supervisor upon hire.

Location:     2845 SIENA HEIGHTS, Second Floor, Henderson, NV 89052

Primary Responsibilities:

• Greets patients as they arrive and manage appropriate standard wait times
• Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
• Collects co-payments, co-insurance, and deductibles and issues receipts
• Manages cashier box and daily deposits according to company policies
• Answers phones and schedules appointments
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned 

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
• Ability to travel 10% of the time to nearby offices
• Ability to work a flexible 40-hour work week between the hours of 6:30 am to 5:30 pm PST

Preferred Qualifications:

• 1+ years of experience working in medical front office Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• 1+ years of related work experience including data entry 
• Prior experience with EMR computer applications  
• Bilingual (English / Spanish)

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability  
• Ability to multi-task and prioritize tasks to meet all deadlines  
• Ability to work well under pressure in a fast-paced environment  
• Demonstrated ability to work well with health care providers  
• Strong organizational and time management skills  
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others  

The salary range for this role is $ 16.00  to $ 28.85  per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.  

The Associate Patient Care Coordinator  is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

Hours:  This position is full-time (40 hours/week). Monday through Friday, an 8-hour shift between the hours of 6:00 am to 6:00pm. The supervisor will determine the schedule. May be asked to float to other offices/locations as needed.

Location : 2010 Goldring, Las Vegas, NV

Primary Responsibilities:

CHECK IN Responsibilities:

• Scans insurance cards, making sure that all paperwork is filled out correctly and signed
• Has consents signed by patients for procedures
• Collects co-pays and co-insurance, deductibles, and balances
• HPN eligibility for all Health Plan patients, new or follow ups. Updating eligibility form in EHR
• Documents in the patient’s chart when films/disks are brought to the office. Responsible for making sure the films/disk get to the correct location
• Scans receipts and patient paperwork
• Keeps the front office/waiting room clean and stocked
• Prints schedules for MA’s and Doctors
• Prints out the progress notes, patient summary and any updates
• Prints no show letters and tasking triage for cysto, biopsy, biopsy results, or ct/bone scan results that are no shows
• Posting payments and balancing the daily logs and money collected

CHECK OUT Responsibilities:

• Reads the doctor/pa orders, schedules office follow up and Radiology appointments, Radiology referrals. Obtains authorization if needed
• Inputs referrals into the Southwest Medical portal for Radiology
• Tasks out for interventional radiology and gives patients proper documents to take to the radiologist with them
• Moves physician schedules as needed
• Requests medical records at the physician’s request
• Puts documents in proper batches and ensures they are counted properly
• Puts labels with patient information on all documents before batching
• Must clean work area daily before leaving and stock properly for the next day
• Any other duties that may arise

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) 
• 1+ years of medical front office experience
• Beginner level of proficiency with MS Office (Word, Excel, Outlook, etc.)
• Independent means of transportation and the ability to travel 25% of the time to cover other offices as needed

 Preferred Qualifications:

• 1+ years of experience with knowledge of Nevada medical insurances
• Cash handling experience
• Experience working with an electronic health record 
• Knowledge of medical terminology
• Bilingual in Spanish/English 

Soft Skills:

• Ability to multi-task 
• Excellent communication skills and phone etiquette  

The salary range for this role is $ 16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.  

The Associate Patient Care Coordinator  is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.

Schedule:  Monday – Friday, 8:30AM – 5:30PM

Location : 540 and 420 Nell Blvd., Las Vegas, NV.

Primary Responsibilities:

• Provide exceptional service to all customers
• Greets patients as they arrive and manages wait time
• Complete check-in tasks to include insurance verification and copy required documents
• Collects co-payments, co-insurance, and deductibles and issues receipts
• Manages cashier box and daily deposits according to company policies
• Processes walk-in patients and visitors
• Answers phones and schedules appointments as necessary, verifying correct visit type and primary care provider
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
• Responsible for waiting room management cleanliness, communicate pertinent information to patients and ensure all patients have been assisted
• Work with back-office staff to ensure smooth patient flow
• Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
• Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) 
• 1+ years of customer service experience with strong communication skills both in person and via phone
• 1+ years of Microsoft Office experience
• Access to reliable transportation and valid US driver’s license

Preferred Qualifications:

• 1+ years of experience in a medical office or medical environment
• Previous experience with medical insurance
• Prior experience with EMR computer applications
• Working knowledge of medical terminology
• Working knowledge of general office procedures 
• Bilingual (English / Spanish)

The salary range for this role is $ 16.00  to $ 28.85  per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.   

The Associate Patient  Care Coordinator  is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.

Hours:  This position is full-time (40 hours/week). Monday through Friday, an 8-hour shift between the hours of 6:30 am to 5:30pm. The supervisor will determine the schedule. May be asked to float to other practices.

Location : 4750 W Oakey Blvd Las Vegas, NV 89102 - There are nine locations throughout Las Vegas and Henderson, and maybe asked to work at another location.

Primary Responsibilities:

• Provide exceptional service to all customers
• Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct in IDX and update as necessary 
• Collect appropriate co-pays and adhere to all cash handling policies
• Schedule appointments as necessary, verifying correct visit type and primary care provider
• Responsible for waiting room management cleanliness, communicate pertinent information to patients and ensure all patients have been assisted
• Work with back office staff to ensure smooth patient flow
• Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
• Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• CPR certified or able to obtain certification within 30 days of hire
• 1+ years of customer service experience                        
• Intermediate level of proficiency with MS Office (Word, Excel, Outlook, etc.)
• Ability to travel up to 10% of the time to work in various locations in the areas for coverage when needed

Preferred Qualifications:

• 1+ years of experience in a healthcare setting
• 1+ years of experience with insurance programs and basic managed care principals such as referrals and prior authorization
• Experience working with an electronic health record 
• Medical office setting experience
• Knowledge/understanding of CPT/ICD-10 coding
• Knowledge of medical terminology
• Independent means of transportation during work hours for job related tasks 
• Bilingual in Spanish/English

Soft Skills:

• Ability to multi-task 
• Excellent communication skills and phone etiquette   

The salary range for this role is $ 16.00  to $ 28.85  per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED