217 Client Relations jobs in Alton
CUSTOMER SERVICE REPRESENTATIVE
78573 Alton, Texas
Family Dollar
Posted 16 days ago
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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0
Market Business Development Manager
62208 Fairview Heights, Illinois
Maxim Healthcare Service
Posted 2 days ago
Job Viewed
Job Description
Position Description:
The Market Business Development Manager is responsible for the overall development and execution of the marketing and business development strategy for a specific geographic area. The Business Development Manager is accountable to federal, state, local programs and contracts, accrediting bodies and Maxim requirements.
The strategy should be consistent with the focus and goals of the organization, and it is the Market Business Development Manager's responsibility to analyze opportunities in a specific geographic area and develop a customized business plan to maximize potential referrals. The marketing and business development strategy should encompass developing relationships and educating a multitude of referral sources and payers within the healthcare continuum on the services offered by the organization. These referral sources include, but are not limited to, various healthcare facilities, area healthcare programs, local insurance payers, physician groups, and case management groups.
The Market Business Development Manager manages with an entrepreneurial mindset and develops a strategy to increase the organization's visibility within the community and with various trade associations. The Market Business Development Manager has a responsibility to sell Maxim's full suite of healthcare services. The Market Business Development Manager will collaborate with all appropriate departments and divisions to ensure implementation is a success.
Essential Duties and Responsibilities:
Wage/Salary Information: Base salary of $60,000 with a $20,000 bonus potential.
Maxim Benefits:
Health and Wellness
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security:
Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits:
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
The Market Business Development Manager is responsible for the overall development and execution of the marketing and business development strategy for a specific geographic area. The Business Development Manager is accountable to federal, state, local programs and contracts, accrediting bodies and Maxim requirements.
The strategy should be consistent with the focus and goals of the organization, and it is the Market Business Development Manager's responsibility to analyze opportunities in a specific geographic area and develop a customized business plan to maximize potential referrals. The marketing and business development strategy should encompass developing relationships and educating a multitude of referral sources and payers within the healthcare continuum on the services offered by the organization. These referral sources include, but are not limited to, various healthcare facilities, area healthcare programs, local insurance payers, physician groups, and case management groups.
The Market Business Development Manager manages with an entrepreneurial mindset and develops a strategy to increase the organization's visibility within the community and with various trade associations. The Market Business Development Manager has a responsibility to sell Maxim's full suite of healthcare services. The Market Business Development Manager will collaborate with all appropriate departments and divisions to ensure implementation is a success.
Essential Duties and Responsibilities:
- Develops a comprehensive marketing and business development strategy for a specific geographic area based on the business potential of the area, needs of the community, and the capability of the local office. This responsibility includes development of a business plan and potential referral opportunities in the area
- Collaborates with the Clinical and Operational team to have understanding of customers and processes in assigned area in order to educate and answer questions regarding available services
- Spends 80% of time engaging with customers in-person to educate on the services, features, and benefits of the company as a healthcare provider
- Develops a minimum of 10 pursuit plan target accounts per year with a targeted annual spread
- Manages existing account relationships and acts as consultant to build relationship depth with current customers within assigned business area
- Analyzes needs of customer to create customized proposal
- Delivers exceptional customer service to customers, patients, and family members especially in the context of troubleshooting and resolving conflicts
- Collaborates with the Director of Business Operations to understand and champion office capabilities and attributes during marketing and business development appointments
- Aligns marketing and business development strategy with Director of Business Operations' business strategy and vision
- Achieve budgeted financial targets of assigned area
- Responsible for accurate completion of all required reports and activity tracking in the CRM to achieve company Key Performance Indicators (KPIs)
- Educates customers on the various business lines of the organization, and maintains account collaboration with office counterparts
- Participates in daily Red Zone meeting with the recruiting team
- Actively communicates business opportunities with regional and national team and continuously seeks to improve business development processes
- Maintains an understanding of federal and state laws and Healthcare Reform affecting the organization's business and educates customers and the office as to the impact of these matters in the business
- Accountable to federal, state, local programs and contracts, accrediting bodies and Maxim requirements
- Performs other duties as assigned
- Undergraduate degree preferred in Business, Marketing, Management, Communications, Public Relations, Healthcare Administration
- Minimum of one year business development experience in healthcare preferred or other relevant business development experience
- Must meet all federal, state, and local requirements
- Demonstrated ability to provide a high level of customer service
- Excellent communication skills
- Proficiency and experience in public speaking
- Ability to work creatively, independently, and be self-motivated
- Frequent daily travel throughout the specific geographic area; overnight travel may be required (10% of time)
- Computer proficiency, including the Microsoft Office Suite (Word, Excel, Teams, etc.)
- Proficiency in the English language required
Wage/Salary Information: Base salary of $60,000 with a $20,000 bonus potential.
Maxim Benefits:
Health and Wellness
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security:
Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits:
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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1
Head of Business Development
65018 Brentwood, Missouri
Aionics, Inc.
Posted 15 days ago
Job Viewed
Job Description
Head of Business Development - Hybrid - CA Job opening Expires January 31, 2025 About Us Aionics operates at the cutting edge of materials science and artificial intelligence, utilizing advanced simulation and machine learning technologies to create next-generation materials. Our expertise supports leading original equipment manufacturers (OEMs) in automotive, grid-scale energy storage, and green manufacturing sectors. With a mission to harness the power of high-performance computing and AI, we accelerate the discovery and commercialization of innovative materials to drive the clean energy economy forward. Job Overview: Aionics is redefining how batteries are designed using next-generation computing and AI. We’re seeking a Head of Business Development with a strong understanding of the commercial elements of energy storage technology, across OEMs (automotive, aerospace), cellmakers, and chemical suppliers. This role requires both strategic insight and hands-on involvement to cultivate key partnerships and support Aionics’ growth in these markets. The ideal candidate will bridge the gap between advanced AI development and commercial success, leveraging industry knowledge to build partnerships and relationships in the space. Key Responsibilities: Drive strategic partnerships with companies in target sectors including clean energy, advanced materials, automotive, and aerospace. Collaborate with the R&D team to translate complex scientific developments into commercial solutions, ensuring alignment between scientific capabilities and market needs. Facilitate technical evaluations and due diligence for potential partnerships, offering insights into how Aionics’ technologies can create value within each partner’s context. Develop custom proposals and partnership structures for clients based on technical feasibility, projected outcomes, and mutual business goals. Lead negotiations around joint ventures, licensing agreements, and collaborative research initiatives to expand the company’s reach in innovation. Drive market research and competitive analysis to identify emerging trends in materials science and clean energy, using insights to refine business development strategies. Participate in industry (and possibly scientific) conferences, enhancing Aionics’ visibility and credibility within both potential markets and the scientific community. Work cross-functionally to ensure that marketing, finance, and product teams are aligned on strategic goals and business development initiatives. Qualifications: 8+ years of experience in senior business development roles in fields like biotech, advanced materials, or energy. Proven success in developing B2B partnerships around a highly technical product that may involve joint development. Strong analytical skills for turning product and market data into strategic business insights. Exceptional communication and negotiation skills to align stakeholders around complex technical solutions. Desire to learn and communicate advanced technical and scientific concepts (e.g. materials science, machine learning, AI). What We Offer: Competitive salary and benefits package, including medical, dental, and vision insurance. Unlimited paid time off and sick leave. 401(k) plan and paid parental leave. Two-week full company holiday at year’s end. Opportunity to work on groundbreaking technology in a fast-paced, innovative environment. How to apply If interested, please click on the “Click here to Apply” button to submit your resume and cover letter . Equal Opportunity Employer As a proud equal opportunity employer, we’re committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We don’t just accept differences – we celebrate you being who you are for the benefit of our employees, our products, and our community. #J-18808-Ljbffr
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2
Environmental Business Development Director
63112 Saint Louis, Missouri
Atlas
Posted today
Job Viewed
Job Description
Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with offices throughout the US, including Alaska & Hawaii. It's no accident that Atlas creates a better experience for infrastructure and environmental projects. It's how we are built - with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. We're just built to be better. We are a great company.
We are seeking an **Environmental Business Development Director** to join our Atlas team! Come join us!
**Job responsibilities include but are not limited to:**
+ Identify and pursue new business opportunities in environmental consulting services such as site assessments, remediation, regulatory compliance, permitting, environmental impact assessments, industrial hygiene, building sciences and natural resource management.
+ Cultivate new relationships with environmental agencies, municipalities, industrial clients, and engineering firms.
+ Lead strategic pursuits with support from the proposal development team for environmental contracts and RFPs.
+ Partner with technical teams to ensure alignment between client needs and service capabilities.
+ Represent Atlas at industry events, regulatory meetings, and networking functions relevant to the environmental field. Increase revenue through the management of existing key client account. Serve as a Key Account Manager (KAM) for key clients in his/her respective area.
+ Responsible for working with other KAMs in his/her area to oversee development and execution of appropriate plans.
+ Explores business opportunities with new clients and areas; identify prospects, screens project opportunities, and schedules contacts, visits, information gathering and follow-up
+ Actively engage members of business unit and technical professional organization to stay abreast of key technical and business trends generated from ongoing client and project activities.
+ Performs such other duties as the supervisor may from time to time deem necessary.
**Minimum requirements:**
+ Bachelor's degree with 15 or more years of progressively responsible sales experience leading the growth of a business unit.
+ Outgoing, self-starter with innate sales orientation, optimism and drive; good organizational skills with ability to multitask effectively.
+ Existing business relationships in the environmental marketplace.
+ Knowledge and experience leading, developing and managing sales programs.
+ Demonstrated experience working with private and public clients in the environmental disciplines.
+ Excellent written and verbal communication skills and demonstrated ability to communicate across all levels of an organization.
+ Proven problem-solving skills in demanding situations.
+ Ability to work independently and in a team environment with internal and external clients.
+ Proficiency in Microsoft Office (Outlook, Word, Excel, Project, and PowerPoint) Microsoft Teams (Channels, SharePoint) as well as CRM programs.
**Other miscellaneous qualities:**
+ Ability to perform in a high stress environment.
+ The employee spends most of the time sitting or standing in a comfortable position with ample opportunity to move about.
+ Must be able to lift 50 lbs.
+ Ability to read or interpret data as well as having the capacity to communicate (verbally and written) with both company and outside personnel professionally and effectively.
+ Travel is required and is expected to be approximately 30% - 50% of the time worked.
+ There is a strong emphasis on safety while working both in the office and in the field.
**Compensation:**
$200,000 - $250,000 annually
The expected salary range for the position is displayed in accordance with the state's law. Final agreed upon compensation is based upon individual qualifications and experience.
**Benefits:**
Atlas offers a comprehensive benefit program to meet the diverse needs of our employees. Depending on your employment status, Atlas benefits include health, dental, vision, life, AD&D, voluntary life / AD&D, disability benefits, leaves of absence, 401k, paid time off, paid holidays, employee assistance program, educational assistance program.
**Who We Are:**
We strive to be the most sought-after infrastructure and environmental solutions company, known for our unique, values-driven approach and brought to life by the industry's most exceptional people.
Atlas provides professional testing, inspection, engineering, environmental and consulting services from more than 100 locations nationwide. We deliver solutions to both public and private sector clients in the transportation, commercial, water, government, education and industrial markets.
With a legacy of providing consistent quality and results, Atlas creates a better experience at every stage of an infrastructure project. We connect the best experts in the industry to deliver value from concept to completion and beyond. This means doing everything our clients expect and then raising the expectations in a way that only our people can.
**Our Values:**
**Life:** We enhance quality of life. We value people and safety above all else.
**Heart:** As our hallmarks, we act with compassion, empathy and respect.
**Trust:** We work together as partners, doing what we say with full accountability.
**Mastery:** Always striving for the highest quality, we ensure greatness inspires all our work.
**Atlas EEOC Statement**
Atlas is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atlas makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy
We are seeking an **Environmental Business Development Director** to join our Atlas team! Come join us!
**Job responsibilities include but are not limited to:**
+ Identify and pursue new business opportunities in environmental consulting services such as site assessments, remediation, regulatory compliance, permitting, environmental impact assessments, industrial hygiene, building sciences and natural resource management.
+ Cultivate new relationships with environmental agencies, municipalities, industrial clients, and engineering firms.
+ Lead strategic pursuits with support from the proposal development team for environmental contracts and RFPs.
+ Partner with technical teams to ensure alignment between client needs and service capabilities.
+ Represent Atlas at industry events, regulatory meetings, and networking functions relevant to the environmental field. Increase revenue through the management of existing key client account. Serve as a Key Account Manager (KAM) for key clients in his/her respective area.
+ Responsible for working with other KAMs in his/her area to oversee development and execution of appropriate plans.
+ Explores business opportunities with new clients and areas; identify prospects, screens project opportunities, and schedules contacts, visits, information gathering and follow-up
+ Actively engage members of business unit and technical professional organization to stay abreast of key technical and business trends generated from ongoing client and project activities.
+ Performs such other duties as the supervisor may from time to time deem necessary.
**Minimum requirements:**
+ Bachelor's degree with 15 or more years of progressively responsible sales experience leading the growth of a business unit.
+ Outgoing, self-starter with innate sales orientation, optimism and drive; good organizational skills with ability to multitask effectively.
+ Existing business relationships in the environmental marketplace.
+ Knowledge and experience leading, developing and managing sales programs.
+ Demonstrated experience working with private and public clients in the environmental disciplines.
+ Excellent written and verbal communication skills and demonstrated ability to communicate across all levels of an organization.
+ Proven problem-solving skills in demanding situations.
+ Ability to work independently and in a team environment with internal and external clients.
+ Proficiency in Microsoft Office (Outlook, Word, Excel, Project, and PowerPoint) Microsoft Teams (Channels, SharePoint) as well as CRM programs.
**Other miscellaneous qualities:**
+ Ability to perform in a high stress environment.
+ The employee spends most of the time sitting or standing in a comfortable position with ample opportunity to move about.
+ Must be able to lift 50 lbs.
+ Ability to read or interpret data as well as having the capacity to communicate (verbally and written) with both company and outside personnel professionally and effectively.
+ Travel is required and is expected to be approximately 30% - 50% of the time worked.
+ There is a strong emphasis on safety while working both in the office and in the field.
**Compensation:**
$200,000 - $250,000 annually
The expected salary range for the position is displayed in accordance with the state's law. Final agreed upon compensation is based upon individual qualifications and experience.
**Benefits:**
Atlas offers a comprehensive benefit program to meet the diverse needs of our employees. Depending on your employment status, Atlas benefits include health, dental, vision, life, AD&D, voluntary life / AD&D, disability benefits, leaves of absence, 401k, paid time off, paid holidays, employee assistance program, educational assistance program.
**Who We Are:**
We strive to be the most sought-after infrastructure and environmental solutions company, known for our unique, values-driven approach and brought to life by the industry's most exceptional people.
Atlas provides professional testing, inspection, engineering, environmental and consulting services from more than 100 locations nationwide. We deliver solutions to both public and private sector clients in the transportation, commercial, water, government, education and industrial markets.
With a legacy of providing consistent quality and results, Atlas creates a better experience at every stage of an infrastructure project. We connect the best experts in the industry to deliver value from concept to completion and beyond. This means doing everything our clients expect and then raising the expectations in a way that only our people can.
**Our Values:**
**Life:** We enhance quality of life. We value people and safety above all else.
**Heart:** As our hallmarks, we act with compassion, empathy and respect.
**Trust:** We work together as partners, doing what we say with full accountability.
**Mastery:** Always striving for the highest quality, we ensure greatness inspires all our work.
**Atlas EEOC Statement**
Atlas is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atlas makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy
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3
Business Development Principal - Accredo - Hybrid
63112 Saint Louis, Missouri
The Cigna Group
Posted today
Job Viewed
Job Description
**Business Development Principal - Hybrid**
This Accredo Business Development Principal is responsible for building and maintaining key strategic relationships within their respective client portfolio inclusive of Specialty Pharma Manufacturers. This position has ownership of the contract, development and execution of short- and long-term account strategy, retention and achieving business unit strategic goals within their respective manufacturer portfolio. The Director is required to be a subject matter expert of their Pharma contracts and have a solid understanding of Specialty services to successfully identify program improvement, up sell and strategic expansion opportunities. This includes renegotiating contracts as needed. The Director serves as an escalation point for the client, as well as collaborates with the Specialty Product Team, Specialty Operations and other internal stakeholders to resolve issues and achieve strategic client specific opportunities.
**Responsibilities**
+ SME for full book of clients, clients' pipeline, and value opportunities
+ Collaborates across the enterprise to ensure appropriate client support, performance, and focus on core initiatives that drive value and enhance performance to position Accredo as the top SP
+ Builds and maintains strategic relationships with book of clients
+ Leads strategic quarterly business reviews and incorporates key initiatives and feedback to grow partnership with clients
+ Owns contracting, renegotiation, program improvements, and year over year value creation
+ Develops and executes account strategies focused on driving value and maintaining a positive relationship with clients
+ Able to prioritize and direct focus to strategic initiatives and opportunities
+ Primary point of contact for clients internally and externally
+ Mentors Sr. Advisor employees
+ Oversees resolution of client issues
+ Effectively collaborates internally and externally to achieve results
+ Showcases effectiveness of client spend; highlighting connection of spend to value
**Qualifications**
+ Bachelor's degree, or equivalent work experience.
+ 10-14 years relevant experience with Bachelor's degree, 8-12 years relevant experience with Masters.
+ Strong project management skills. Superior written and verbal communication and presentation skills.
+ PC skills including Microsoft Word, Excel, and PowerPoint.
+ Working knowledge of financials with ability to assess product and program metrics and financials.
+ Negotiation and leadership skills are essential.
+ Superior analytical and problem-solving skills.
+ Excellent organization skills.
+ Experience leading client meetings.
+ Demonstrated experience negotiating and managing contracts with utmost integrity.
+ Demonstrated ability to understand the broader market segment/product lifecycle and use that information to drive strategic planning.
+ Knowledge of the Specialty Healthcare, Pharma and PBM industry preferred.
+ Ability to develop strategic work plans and assess opportunities to grow profitable business.
+ Strong critical thinking skills with the ability to identify issues, determine root cause, and develop remediation plans.
+ Ability, confidence and experience to be counterparts with Pharma contacts with significant experience.
+ Demonstrated ability to adapt in a dynamic work environment.
+ Experience leading cross-functional initiatives, teams and acting in a mentor capacity.
+ Demonstrated ability to work with other departments to collaborate, facilitate and resolve issues and be able to develop customized solutions to meet business requirements.
+ Ability to prioritize work and make independent decisions.
+ Ability to meet deadlines, and document progress on projects as required.
+ This role requires 30% travel.
* * * This is a hybrid role and requires the ability to work in person in one of our many office locations * * *
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
This Accredo Business Development Principal is responsible for building and maintaining key strategic relationships within their respective client portfolio inclusive of Specialty Pharma Manufacturers. This position has ownership of the contract, development and execution of short- and long-term account strategy, retention and achieving business unit strategic goals within their respective manufacturer portfolio. The Director is required to be a subject matter expert of their Pharma contracts and have a solid understanding of Specialty services to successfully identify program improvement, up sell and strategic expansion opportunities. This includes renegotiating contracts as needed. The Director serves as an escalation point for the client, as well as collaborates with the Specialty Product Team, Specialty Operations and other internal stakeholders to resolve issues and achieve strategic client specific opportunities.
**Responsibilities**
+ SME for full book of clients, clients' pipeline, and value opportunities
+ Collaborates across the enterprise to ensure appropriate client support, performance, and focus on core initiatives that drive value and enhance performance to position Accredo as the top SP
+ Builds and maintains strategic relationships with book of clients
+ Leads strategic quarterly business reviews and incorporates key initiatives and feedback to grow partnership with clients
+ Owns contracting, renegotiation, program improvements, and year over year value creation
+ Develops and executes account strategies focused on driving value and maintaining a positive relationship with clients
+ Able to prioritize and direct focus to strategic initiatives and opportunities
+ Primary point of contact for clients internally and externally
+ Mentors Sr. Advisor employees
+ Oversees resolution of client issues
+ Effectively collaborates internally and externally to achieve results
+ Showcases effectiveness of client spend; highlighting connection of spend to value
**Qualifications**
+ Bachelor's degree, or equivalent work experience.
+ 10-14 years relevant experience with Bachelor's degree, 8-12 years relevant experience with Masters.
+ Strong project management skills. Superior written and verbal communication and presentation skills.
+ PC skills including Microsoft Word, Excel, and PowerPoint.
+ Working knowledge of financials with ability to assess product and program metrics and financials.
+ Negotiation and leadership skills are essential.
+ Superior analytical and problem-solving skills.
+ Excellent organization skills.
+ Experience leading client meetings.
+ Demonstrated experience negotiating and managing contracts with utmost integrity.
+ Demonstrated ability to understand the broader market segment/product lifecycle and use that information to drive strategic planning.
+ Knowledge of the Specialty Healthcare, Pharma and PBM industry preferred.
+ Ability to develop strategic work plans and assess opportunities to grow profitable business.
+ Strong critical thinking skills with the ability to identify issues, determine root cause, and develop remediation plans.
+ Ability, confidence and experience to be counterparts with Pharma contacts with significant experience.
+ Demonstrated ability to adapt in a dynamic work environment.
+ Experience leading cross-functional initiatives, teams and acting in a mentor capacity.
+ Demonstrated ability to work with other departments to collaborate, facilitate and resolve issues and be able to develop customized solutions to meet business requirements.
+ Ability to prioritize work and make independent decisions.
+ Ability to meet deadlines, and document progress on projects as required.
+ This role requires 30% travel.
* * * This is a hybrid role and requires the ability to work in person in one of our many office locations * * *
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
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