CUSTOMER SERVICE REPRESENTATIVE
Posted 17 days ago
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Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
SHARED-TIME HELP DESK TECHNICIAN
Posted today
Job Viewed
Job Description
Technology/Help Desk Technician
Date Posted:
7/9/2025
Location:
Monroe County ISD/Mason Consolidated Schools
Date Available:
Immediately
Closing Date:
Until Filled
District:
Monroe County Intermediate School District
Attachment(s):
- Help Desk Technician - Posting 5412 - Shared-Time.pdf
Senior Help Desk Analyst
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Provide technical support for both hardware and software issues, ensuring a balanced focus on resolving problems with Mac and Windows operating systems.
- Utilize Smart Deploy to manage imaging processes and ensure systems are properly configured.
- Support a user base of 400-600 end users by addressing service desk tickets promptly and efficiently.
- Troubleshoot and resolve issues related to Active Directory and Microsoft Windows 10 environments.
- Collaborate with the Help Desk team to maintain high standards of customer service and uphold the company's commitment to excellence.
- Independently adhere to established policies and procedures, ensuring consistency and reliability in support.
- Assist with basic troubleshooting tasks and escalate complex issues when necessary.
- Maintain thorough documentation of technical issues and resolutions to ensure knowledge sharing within the team.
- Contribute to the growth and development of the Help Desk by identifying opportunities for process improvements. Requirements - Minimum of 5 years of experience in a Help Desk role, demonstrating advanced technical skills.
- Proficiency in hardware and software troubleshooting, with a 50/50 focus on each.
- Familiarity with imaging systems such as Smart Deploy.
- Strong knowledge of Active Directory and Microsoft Windows 10.
- Ability to support both Mac and Windows operating systems in a diverse environment.
- Excellent interpersonal skills with a friendly and detail-oriented demeanor.
- Capacity to work independently while adhering to company policies.
- Experience handling service desk tickets and providing timely resolutions. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Help Desk Analyst I
Posted 15 days ago
Job Viewed
Job Description
Responsibilities:
- Diagnose and troubleshoot technical issues, providing timely solutions in accordance with company protocols.
- Escalate complex problems to specialized IT teams when necessary to ensure efficient resolution.
- Manage and document help desk tickets, prioritizing tasks and maintaining organized records for seamless follow-up.
- Offer basic training and guidance to users on software, hardware, and system functionalities to prevent recurring issues.
- Develop and maintain detailed documentation covering IT procedures, system configurations, and troubleshooting workflows.
- Collaborate with IT teams to analyze recurring issues and propose system improvements that enhance operational efficiency.
- Support the deployment and configuration of hardware and software, ensuring compatibility and functionality.
- Assist with the management and maintenance of Active Directory, including user account setups and access permissions. Requirements - Proficiency in troubleshooting and supporting both Apple and Android devices.
- Knowledge of Cisco and Citrix technologies for networking and virtualization.
- Experience with computer hardware installation and configuration.
- Familiarity with Active Directory for account and access management.
- Ability to manage configuration tasks and deploy systems effectively.
- Strong communication and interpersonal skills for effective user support.
- Detail-oriented approach to documenting processes and maintaining records.
- Capacity to work collaboratively within a team environment. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Help Desk Tech-Level 1
Posted 10 days ago
Job Viewed
Job Description
Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 26 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With 209 existing properties, Lightstone's over $9 billion portfolio currently includes over 12 million square feet of industrial, life sciences, and commercial properties, over 30,000 residential units, and over 5,100 hotel keys. Lightstone's development portfolio includes over $3.5 billion currently under development in the residential and hospitality sectors spread across New York City, Los Angeles, and Miami.
IT Help Desk Tech - Level 1
POSITION OVERVIEW:
IT Technician will diagnose repair and maintain hardware and software components. Will install and configure computer hardware and provide IT support for the organization. Will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions to resolve.
ESSENTIAL FUNCTIONS:
- Help Desk Support
- Add/Manage/Remove User accesses including Active Directory, Email, etc
- Workstation Setups
- Repair or replace damaged hardware
- Install and upgrade software and Hardware
- Willing to travel to other office/sites a must
- Perform tests on new hardware and software
- Troubleshoot and repair hardware and software issues and outages
- Ensure security through access controls
- Additional responsibilities as assigned
- Proficient with following: Windows OS, MAC OS, Mobile OS's, Basic networking, Printers, Active Directory etc.
- Experience troubleshooting systems
- Familiar with a range of software and hardware
- Minimum 2 years' experience
- Manages time and priorities effectively
- Problem solver and strong attention to detail
- Works collaboratively with managers and colleagues
- Solves problems effectively and independently, where appropriate
- Communicates and reports to necessary persons in a timely manner
- Willing to travel to other office/sites a must
Help Desk Support Spec I
Posted 17 days ago
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Job Description
A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 2 years of experience with Desktop and Network support
- Ability to problem solve and accurately provide a solution as the first line of technical support
- Security+ and ITIL V3 Foundations Certifications OR ability to obtain both within 30 days
- High School Diploma
- Secret / interim Secret Clearance or ability to obtain a clearance - Experience with Active Directory, Anti-Virus, VPN, Avaya, Novell, Web Support null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Engineering & IT - Technical Help Desk 3
Posted 2 days ago
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Job Description
Engineering & IT - Technical Help Desk 3 Join to apply for the Engineering & IT - Technical Help Desk 3 role at Jobs via Dice . Job Details Title: Technical Help Desk 3 Location: Southfield, MI (Onsite) Duration: 10 months contract with potential extension Job Description Lead and manage the Service Desk in Michigan, ensuring efficient handling of the Desktop Support services queue. Oversee and manage computer inventory and supplies. Triage, prioritize, and resolve end-user computer issues. Participate in projects within a results-oriented environment. Open Service Desk tickets and dispatch to appropriate teams when issues cannot be resolved immediately. Create and review process workflow documentation for the company knowledge base. Train and mentor junior team members to foster a collaborative environment. Collaborate with SMEs from other teams and Service Desk across the organization. Qualifications 5+ years of experience in a similar role. Bachelor's degree (BA). Experience supporting both Mac and Windows environments. Mobile support experience. Helpdesk service experience preferred. Skills & Attributes Fast learner and creative thinker. Strong interpersonal skills, including with executives. Organized and dependable with high-quality and timely resolutions. Additional Details Seniority level: Mid-Senior Employment type: Full-time Industry: Software Development Get notified about similar opportunities in Southfield, MI. #J-18808-Ljbffr
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Engineering & IT - Technical Help Desk 3
Posted today
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Job Description
Engineering & IT - Technical Help Desk 3 Join to apply for the Engineering & IT - Technical Help Desk 3 role at Jobs via Dice . Job Details Title: Technical Help Desk 3 Location: Southfield, MI (Onsite) Duration: 10 months contract with potential extension Job Description Lead and manage the Service Desk in Michigan, ensuring efficient handling of the Desktop Support services queue. Oversee and manage computer inventory and supplies. Triage, prioritize, and resolve end-user computer issues. Participate in projects within a results-oriented environment. Open Service Desk tickets and dispatch to appropriate teams when issues cannot be resolved immediately. Create and review process workflow documentation for the company knowledge base. Train and mentor junior team members to foster a collaborative environment. Collaborate with SMEs from other teams and Service Desk across the organization. Qualifications 5+ years of experience in a similar role. Bachelor's degree (BA). Experience supporting both Mac and Windows environments. Mobile support experience. Helpdesk service experience preferred. Skills & Attributes Fast learner and creative thinker. Strong interpersonal skills, including with executives. Organized and dependable with high-quality and timely resolutions. Additional Details Seniority level: Mid-Senior Employment type: Full-time Industry: Software Development Get notified about similar opportunities in Southfield, MI. #J-18808-Ljbffr
Help Desk Support - Treasury Management CSR
Posted 5 days ago
Job Viewed
Job Description
Why you should apply to be a Help Desk Support - Treasury Management CSR:
- $20.18 per hour
- Monday through Friday 930a-630p, 9am-6pm or 10am-7pm
- Cutting-edge technology and tools to support your work
- Collaborative and supportive team environment
What's a typical day as a **Help Desk Support - Treasury Management CSR** ? You'll be:
- Responding to telephone, email, and fax inquiries from corporate customers, account officers, and other internal departments
- Independently resolving customer issues quickly and creatively while focusing on quality
- Handling multiple customer requests simultaneously, prioritizing tasks to ensure prompt and accurate resolution
- Collaborating with other team members to ensure a seamless customer experience
- Providing basic customer product training and responding to "how to" questions
- Recognizing and responding to red flags that can be related to fraud or high-risk situations
- Contributing to the revenue stream generated by cross-selling and up-selling opportunities
This job might be an outstanding fit if you:
- Have excellent high-level written and verbal communication skills
- Have Help Desk Experience in 2025
- Have 4 years of customer service experience
- Have 3 years of retail, financial sales, or call/contact center experience
- Have experience with Microsoft Outlook applications, systems data entry, and internet search
What happens next:
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Help Desk Support - Treasury Management CSR today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Clinical Help Desk Administrative Coordinator - Remote
Posted 20 days ago
Job Viewed
Job Description
Maximus is currently hiring a Clinical Help Desk Administrative Coordinator to support the Oregon MED (Mental Emotional Disabilities) project. The Clinical Admin will handle administrative help desk duties such as answering phone calls, scheduling appointments/assessments, emails, faxes, follow-ups and reviewing documentation.
About the Program: We partnered with Oregon DHS manages in-person eligibility reviews for people that may be experiencing mental illness along with possible physical needs for the Aging and People with Disabilities (APD) Program. Through the mental or emotional disorders (MED) Review Process, we give DHS accurate review recommendations of an individual's primary need for services. Our assessment enables DHS to make informed program eligibility decisions based on a clear and accurate understanding of which programs may best address an individuals unique needs.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Provide customer support to internal and external customers
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Ability to work independently
Minimum Requirements
- High School Degree or equivalent and minimum 1 year of relevant experience, or Associate Degree
- Clinical office experience preferred
- Minimum of three (3) years of experience in customer service supporting clients in fast-paced, healthcare or administrative environments, with a focus on problem resolution and clear communication.
Preferred Requirements
- Skilled in creating and maintaining schedules for multiple individuals
- Strong ability to multitask and adapt to changing priorities
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
14.00
Maximum Salary
$
19.20