283 Customer Support jobs in Portsmouth
Amazon Customer Service - United States - Work From Home
Posted 12 days ago
Job Viewed
Job Description
Customer Support Specialist
Posted 2 days ago
Job Viewed
Job Description
We are looking for a dedicated and outgoing customer support specialist to join our growing team. You will be responsible for answering incoming calls, corresponding via email, addressing customer questions, and resolving complaints. As a customer support specialist, you should have a strong work ethic, a willingness to learn and the ability to work well alone and in team environments.
Duties and Responsibilities:
Efficiently handle incoming calls and emails Assist customers with questions, concerns, and overall needs Proficiently provide solution-oriented responses to customer inquiries Address customer complaints in a patient and understanding manner Channel customers to appropriate teams and/or departments as needed Assist sales team by forwarding potential leads to build and expand territory Review voicemail inboxes and reply in a timely manner Develop and maintain professional relationships to create returning customers Manage and follow up on customer inquiries, ensuring proper investigation and timely resolution compliant with departmental standards Collaborate with colleagues and managers to ensure proper customer and product resolution In company database, accurately enter customer order(s) and account information Print, process, and quality check product orders and customer account statuses Always follow company communication guidelines, policies, and procedures
Requirements:
High school diploma or equivalent education
Experience in providing outstanding customer service Excellent communication skills, both written and verbal Proper phone etiquette Speaks clear and concise Excellent active listening skills
Competent in time management Organized Multi-Tasking Capabilities Welcoming Personality Professional Demeanor Ability to adapt to changes quickly and acquire new skills
Customer Support Representative – Healthcare Benefits
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Benefits Call Center Representative
Onsite in Chesapeake, VA
Excellent benefits and team atmosphere
$17.00/hr
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join Conduent today!
About the Benefits call center Representative role:
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee health benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
Requirements
We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
- Excellent communication skills
- Must be willing to work at our Conduent facility in Chesapeake, VA
- Keyboarding and MS Office proficiency
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma or GED
- Must have the ability to pass a background check, potentially including Employment and Education verification
- In some instances, a drug test will be required (THC included)
- Must be 18 years or older
Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
- Apply to the role and provide your basic profile information (2 minutes)
- If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, and vision), a consistent work schedule, paid training, and a great work environment.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $9,640.00- 37,050.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Customer Support Representative – Healthcare Benefits
Posted 1 day ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Benefits Call Center Representative
Onsite in Chesapeake, VA
Excellent benefits and team atmosphere
$17.00/hr
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join Conduent today!
About the Benefits call center Representative role:
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee health benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
Requirements
We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
- Excellent communication skills
- Must be willing to work at our Conduent facility in Chesapeake, VA
- Keyboarding and MS Office proficiency
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma or GED
- Must have the ability to pass a background check, potentially including Employment and Education verification
- In some instances, a drug test will be required (THC included)
- Must be 18 years or older
Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
- Apply to the role and provide your basic profile information (2 minutes)
- If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, and vision), a consistent work schedule, paid training, and a great work environment.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $9,640.00- 37,050.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Customer Support Representative – Healthcare Benefits
Posted today
Job Viewed
Job Description
Benefits Call Center Representative
Onsite in Chesapeake, VA
Excellent benefits and team atmosphere
$17.00/hr
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join Conduent today!
About the Benefits call center Representative role:
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee health benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
Requirements
We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
Excellent communication skills
Must be willing to work at our Conduent facility in Chesapeake, VA
Keyboarding and MS Office proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Must have the ability to pass a background check, potentially including Employment and Education verification
In some instances, a drug test will be required (THC included)
Must be 18 years or older
Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
Apply to the role and provide your basic profile information (2 minutes)
If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, and vision), a consistent work schedule, paid training, and a great work environment.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $9,640.00- 37,050.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:
click here to access or download the form .
Complete the form and then email it as an attachment to
. You may also
click here to access Conduent's ADAAA Accommodation Policy .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Customer Service & Support Representative
Posted today
Job Viewed
Job Description
Take customer calls - provide accurate, satisfactory answers to their queries and concerns. De-escalate issues involving dissatisfied customers, offer patient assistance and support. Call clients and potential customers and aid in scheduling appointm
Be The First To Know
About the latest Customer support Jobs in Portsmouth !