16 Relations jobs in Niskayuna

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .
**Overview of Job Function:**
We are looking for an Sr. Manager Public Relations to help expand and execute a high-impact, strategic analyst relations program. This includes working with Verint internal business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision and solutions, driving favorable market coverage of Verint. Key focus areas include developing and advancing relationships with industry analysts and influencers; collaborating with internal and external stakeholders on communications, marketing, sales enablement, and thought leadership initiatives; and reinforcing the Verint brand as a global market pioneer and leader. Part of the Corporate Communications organization, this position will work closely with corporate and functional leaders to maximize the company's reach and build affinity for Verint and our solutions.
**Principal Duties and Essential Responsibilities:**
+ Define and lead PR/media strategy: Execute a comprehensive and strategic PR/media relations strategy to enhance Verint's brand awareness, reputation, and positioning in the marketplace. Involves identifying key messages, crafting timely and compelling news releases and pitches, and managing the editorial calendar. Also includes shaping and sharing key news Verint events and updates with media and influencers on a regular basis to nurture relationships and keep them informed and engaged in the Verint story.
+ Lead and mentor a team: Coach, support, and develop PR team members, agency, and contract resources to achieve goals.
+ Provide counsel and coaching: Help prepare Verint executives and subject matter experts for interviews, speaking engagements, and other media interactions.
+ Collaborate cross-organizationally: Engage and interact with internal business partners to identify, package, and promote customer success stories that showcase Verint's impact, innovation, and leadership.
+ Support executive speakers' bureau: Collaborate with Communications, Content, and Events leadership to drive and support executive speaking engagements.
+ Leverage and support events: Lead planning and execution for proactive media engagement at industry conferences and Verint events.
+ Support crisis communication: Collaborate with Communications and Marketing leadership to plan for and respond to manage potential crisis situations to protect the company's reputation.
+ Collaborate across functions: Work closely with internal stakeholders, including executives, product marketing, and subject matter experts, to identify and pitch compelling story angles and timely news.
+ Monitor industry news and trends: Keep informed about and share emerging trends, news, competitor activity, and cultural moments to enhance media, communications, and marketing strategy.
+ Nurture relationships: Proactively cultivate strong relationships with media contacts, industry analysts, and influencers to achieve corporate objectives.
**Minimum Requirements:**
+ Minimum of 8 years of experience working in PR, media relations, corporate communications, and/or related positions in the technology or enterprise software industry.
+ Bachelor's degree with a concentration in marketing, communications, public relations, journalism or related area, or equivalent years of work experience.
+ Ability to adapt the tone and style of writing as necessary to reflect a variety of audiences, communications genres, and media.
+ Demonstrated ability to effectively and efficiently project-manage multiple concurrent, deadline-driven workstreams and stakeholders using best-practice systems and processes.
+ Exceptional written and verbal communications skills, including ability to shape authentic and compelling storylines, an eye for editing/proofing, and competitively differentiated story shaping experience.
+ Ability to work effectively in a collaborative team environment that spans different job functions, departments and geographies.
+ Effective team contributor and player with proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic, and virtual environment.
+ Demonstrated proficiency with Microsoft Office (or similar desktop applications) with notably strong Excel and PowerPoint skills.
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
**Preferred Requirements:**
+ Experience working with executives.
+ Experience using social media and team collaboration tools.
#LI-BS1
MIN: $105K
MAX: $125K
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
**For US Applicants**
_2025 Benefits Offering (

**Overview**
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
**Responsibilities**
- Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
- Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
- Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
- Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
- Effectively manage customer account data which includes setting up new accounts and maintaining related data
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts, and more!
For eligibility and a full list of our benefit offerings please visit: .
**$17.22- $20.25 an hour (dependent on experience)**
This position may be eligible for overtime pay based on business needs.
**Qualifications**
- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ( )_
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**_Job Location_** _US-NY-Albany_
**_Posted Date_** _3 months ago_ _(4/28/2025 4:53 PM)_
**_Job ID_** _2025-15334_
**_Category_** _Customer Service_
**_Position Type_** _Full-time Regular_

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .
**Overview of Job Function:**
We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic analyst relations program. This includes working with the Sr. Director and Verint internal business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision and solutions, driving favorable market coverage of Verint. Key focus areas include developing and advancing relationships with industry analysts and influencers; collaborating with internal and external stakeholders on communications, marketing, sales enablement, and thought leadership initiatives; and reinforcing the Verint brand as a global market pioneer and leader. Part of the Corporate Communications organization, this position will work closely with corporate and functional leaders to maximize the company's reach and build affinity for Verint and our solutions.
**Principal Duties and Essential Responsibilities:**
+ Develop and support analyst relations (AR) strategies that entrench and extend market leadership and support business growth/solution areas in conjunction with Sr. Director.
+ Orchestrate and manage AR briefings and spokesperson preparation in alignment with product and service launches, ongoing company updates, and industry trends.
+ Create and execute measurable AR plans to cultivate and enhance meaningful relationships with targeted, high-level external audiences (i.e., influencers, industry analysts, consultants).
+ Implement strategies and programs that promote thought leadership, profile organizational accomplishments and highlight business announcements.
+ Collaborate with team members and internal business partners to ensure alignment to corporate and marketing goals and messages.
+ In conjunction with the AR Sr. Director, actively project-manage analyst inquiries, research calendars, and participation in industry reports on specific technologies and competitive vendor evaluations.
+ Support Verint events, industry events, and analyst engagement programs via activities including proactive strategic presentations, inbound information requests, and customer interactions.
+ Work with internal stakeholders and analyst community to manage and maximize co-marketing programs, contractual commitments, and relationships.
+ Support sales enablement by updating and leveraging AR content for prospective customer-facing assets.
+ Monitor research and disseminate analyst insights on market and competitors to key internal stakeholders.
**Minimum Requirements:**
+ BA/BS degree or equivalent work experience.
+ A minimum of 6 years of demonstrated experience in industry analyst relations role or working in the analyst relations space.
+ Demonstrated ability to effectively and efficiently project-manage multiple concurrent, deadline-driven workstreams and stakeholders using best-practice systems and processes.
+ Exceptional written and verbal communications skills, including ability to shape authentic and compelling storylines, an eye for editing/proofing, and presentation coaching experience.
+ Experience in software or technology sector, ideally in customer experience and/or contact center technology space.
+ Experience with critical thinking, research, and quantitative and qualitative analysis to inform program insights and actions.
+ Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic, and virtual environment.
+ Ability to work in a cross-organizational matrix team environment.
+ Proficient in Microsoft Office applications (Teams, Excel, Word, Outlook, PowerPoint).
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
**Preferred Requirements:**
+ Corporate communications, marketing, go-to-market/sales, or customer service management (CSM) background.
+ Experience working with executives.
+ Demonstrable history of Analyst Relations achievements.
+ Experience using social media and team collaboration tools.
#LI-BS1
MIN: $110K
MAX: $125K
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
**For US Applicants**
_2025 Benefits Offering (

Description We are looking for a skilled and motivated Public Relations Manager/Public Information Officer to join our team in Albany, New York. In this long-term contract position, you will play a pivotal role in managing marketing initiatives, coordinating events, and executing communication strategies for the Bureau of Emergency Medical Services and Trauma Systems. This opportunity offers a dynamic work environment where you will collaborate with various stakeholders and ensure the successful delivery of impactful campaigns and events.
Responsibilities:
- Plan and oversee the sourcing and coordination of event spaces, including contracting with hotels and conference venues.
- Recruit speakers, vendors, and exhibitors, ensuring all required documentation and agreements are in place.
- Negotiate with suppliers and oversee the design and layout of event spaces, including vendor hall arrangements and décor.
- Manage logistics for events, including pre-event planning, exhibitor kit creation, and on-site services.
- Develop and produce conference materials such as brochures, announcements, and participant registration forms.
- Create and execute marketing campaigns aimed at enhancing participant engagement in conferences and other bureau initiatives.
- Compile data and prepare annual reports to summarize bureau activities and accomplishments.
- Coordinate multiple suppliers and ensure smooth communication between stakeholders to meet event objectives.
- Collaborate with teams to ensure deadlines are met and priorities are managed effectively.
- Maintain detailed records and databases relevant to event planning and marketing activities. Requirements - Strong proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Access.
- Ability to work independently while also thriving in a collaborative team environment.
- Excellent organizational skills and attention to detail, with the ability to handle shifting priorities.
- Familiarity with electronic databases and data management tools.
- Experience in customer service and issue resolution, demonstrating professionalism and adaptability.
- Knowledge of online learning management systems and their application in event planning or training.
- Prior experience preparing correspondence, reports, and other formal documentation.
- Preferred familiarity with the Bureau of Emergency Medical Services and Trauma Systems or prior experience within the New York State Department of Health. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

**Employment Type:**
Full time
**Shift:**
Day Shift
**Description:**
**Provider and Community Relations Liaison** **- Medical Imaging - Albany, NY - FT**
If you are looking for a Marketing Specialist position specializing in Medical Imaging, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is based out of 3 Atrium Drive, Albany NY.
**Position Highlights:**
+ **Quality of Life:** Where career opportunities and quality of life converge
+ **Advancement:** Strong orientation program, generous tuition allowance and career development
+ **Office Hours:** Monday - Friday
**What you will do:**
The Provider and Community Relations Liaison builds and maintains relationships with referring provider offices. Delivers marketing material, creates an awareness of services provided at each Medical Imaging site. Collaborates with Medical Imaging Leadership.
**Responsibilities:**
+ Provider Office Interface: Build and maintain relationships with referring office clinicians and service line colleagues. Deliver marketing material, create an awareness of services provided at each Medical Imaging site. Develops an understanding of individual office needs, provide feedback - both positive and negative - from offices to Ambulatory Imaging and Medical Imaging Scheduling team.
+ Marketing/Website Management: Develop marketing materials for distribution to referring offices, monitor and initiate changes to information appearing on SPHP Medical Imaging landing page.
+ Office Visits/Coordination. Develop a set schedule for visiting all referring offices based on geographic location and set a defined timeline for how often to visit. Identify the current office decision makers/leaders and utilize that knowledge to help leverage SPHP business interests. Resolve any scheduling/access/report turnaround issues or personnel challenges that offices report. Provide feedback and recommendations to Medical Imaging Leadership team. Recommend when offices should be visited by the Director/Radiologist or both. Coordinate meeting.
+ Referral Improvement: Recognize patterns of decreasing/increasing referral business. Use experience and customer service skills to make suggestions for improvements where we can capitalize growth by providing specialized services or focused attention. Utilizes EPIC reports to document and highlight referral patterns, competition for future growth opportunities. Meet with leadership to provide updates and feedback
+ Strategy and Growth. Maintain awareness of current market forces and conditions. Analyze and prepare a SWOT for Medical Imaging to identify Strengths, Weaknesses, Opportunities and Threats. Identify growth opportunities through reaching out to new offices that might provide additional volumes or through existing offices which have the potential for new growth. Identify existing offices that might need additional attention. Collaborate with Medical Imaging Leadership team for feedback and implementation plan.
+ Community Involvement: Lead, participate and support organizational activities, recognition days, propose funding development activities, and organization sponsored community events.
+ Courier services. Provide occasional courier services when necessary for Imaging sites to Radiologists.
+ Present excellent presentation, communication and organizational skills.
+ Perform other related duties as assigned.
**What you will need:**
+ Bachelor's degree required.
+ Medical knowledge, marketing, and community relations experience desired.
**Pay Range** : $25.85- $37.50
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran

**_***Remote and must live in New York***_**
**Job Description**
**Job Summary**
Molina Health Plan Network Provider Relations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare's overall mission, core values, and strategic plan and in compliance with all relevant federal, state and local regulations. Provider Relations staff are the primary point of contact between Molina Healthcare and contracted provider network. They are responsible for network management including provider education, communication, satisfaction, issue intake, access/availability and ensuring knowledge of and compliance with Molina healthcare policies and procedures while achieving the highest level of customer service.
**Job Duties**
This role serves as the primary point of contact between Molina Health plan and the Plan's highest priority, high volume and strategic complex Provider Community that services Molina members, including but not limited to Fee-For-Service and Pay for Performance Providers. It is an external-facing, field-based position requiring an in-depth knowledge of provider relations and contracting subject matter expertise to successfully engage high priority providers, including senior leaders and physicians, to ensure provider satisfaction, education on key Molina initiatives, and improved coordination and partnership.
- Under general supervision, works directly with the Plan's external providers to educate, advocate and engage as valuable partners, ensuring knowledge of and compliance with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution, EMR connectivity, Provider Portal Adoption.
- Resolves complex provider issues that may cross departmental lines and involve Senior Leadership.
- Serves as a subject matter expert for other departments.
- Conducts regular provider site visits within assigned region/service area. Determines own daily or weekly schedule, as needed to meet or exceed the Plan's monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with the provider and staff to determine, for example, non-compliance with Molina policies/procedures or CMS guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members.
- Provides on-the-spot training and education as needed, which may include counseling providers diplomatically, while retaining a positive working relationship.
- Independently troubleshoots problems as they arise, making an assessment when escalation to a Senior Representative, Supervisor, or another Molina department is needed. Takes initiative in preventing and resolving issues between the provider and the Plan whenever possible. The types of questions, issues or problems that may emerge during visits are unpredictable and may range from simple to very complex or sensitive matters.
- Initiates, coordinates and participates in problem-solving meetings between the provider and Molina stakeholders, including senior leadership and physicians. For example, such meetings would occur to discuss and resolve issues related to utilization management, pharmacy, quality of care, and correct coding.
- Independently delivers training and presentations to assigned providers and their staff, answering questions that come up on behalf of the Health plan. May also deliver training and presentations to larger groups, such as leaders and management of provider offices (including large multispecialty groups or health systems, executive level decision makers, Association meetings, and JOC's).
- Performs an integral role in network management, by monitoring and enforcing company policies and procedures, while increasing provider effectiveness by educating and promoting participation in various Molina initiatives. Examples of such initiatives include: administrative cost effectiveness, member satisfaction - CAHPS, regulatory-related, Molina Quality programs, and taking advantage of electronic solutions (EDI, EFT, EMR, Provider Portal, Provider Website, etc.).
- Trains other Provider Relations Representatives as appropriate.
- Role requires 80%+ same-day or overnight travel. (Extent of overnight travel will depend on the specific Health Plan and its service area.)
**Job Qualifications**
**REQUIRED EDUCATION** :
Bachelor's Degree or equivalent provider contract, network development and management, or project management experience in a managed healthcare setting.
**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** :
- 3 - 5 years customer service, provider service, or claims experience in a managed care setting.
- 3+ years experience in managed healthcare administration and/or Provider Services.
- Working familiarity with various managed healthcare provider compensation methodologies, primarily across Medicaid and Medicare lines of business, including but not limited to; fee-for service, capitation and various forms of risk, ASO, etc.
**PREFERRED EXPERIENCE** :
- 5+ years experience in managed healthcare administration and/or Provider Services.
- 3+ years experience in provider contract negotiations in a managed healthcare setting ideally in negotiating different provider contract types, i.e. physician, groups and hospitals).
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
#PJCorp
Pay Range: $64,350 - $116,835 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**Job Description**
**RESPONSIBILITIES:**
+ Coach managers and business leaders on employee issues including but not limited to low performance, policy violations, workplace accommodations and position eliminations in compliance to Oracle policies, values, and guidelines.
+ Conduct investigations for workplace issues in a timely manner while applying investigation planning and interviewing techniques with supporting documentation.
+ Build trusted advisor relationships with the business, Legal, within the HR team and with the broader HR organization to apply HR management principles and knowledge to establish rapport, trust, confidence, and credibility with highly sensitive and confidential information.
+ Manage high levels of ambiguity effectively while providing strong problem solving and resolution to complex problems that cross organizational boundaries.
+ Proactively analyze data to identify trends, share knowledge at all levels of the broader HR team, and create solutions to increase manager capabilities and translate business needs into solutions.
+ Recommend, support and implement enhancements to HR processes and workflows in a scalable and consistent approach that focuses on enabling the business needs and objectives.
+ Empower others to make effective decisions and recognize the broad, systematic implications of problems and issues.
+ Mentor teammates across the organization to support the organizational and business needs.
+ Other duties as assigned.
Career Level - IC3
**Responsibilities**
**CANDIDATE PROFILE:**
+ 5+ years of Employee Relations experience in supporting a US based employee population.
+ 1+ year of experience in an HR generalist or HR Business Partner capacity strongly preferred.
+ Proven ability in coaching, influencing without authority and building strong business acumen including relationship building with all levels managers.
+ Must be self-directed and able to work independently, as well as in a team environment, and be resourceful in finding solutions.
+ Exceptional interpersonal skills
+ Excellent verbal and written communication skills and effective problem-solving ability
+ Strong program management capability with experience in fast paced projects and ability to accurately and succinctly communicate with multiple stakeholders.
+ Ability to lead with data driven decision making, driving use of analytics, relevant reporting mechanisms and proper communication.
+ Proficient in the use of Excel (inc. pivot tables, xlookup, charts, etc.), data reporting preparation and effective communication of insights in support of HR initiatives
+ Ability to travel as required.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
**RESPONSIBILITIES:**
+ Coach managers and business leaders on employee issues including but not limited to low performance, policy violations, workplace accommodations and position eliminations in compliance to Oracle policies, values, and guidelines.
+ Conduct investigations for workplace issues in a timely manner while applying investigation planning and interviewing techniques with supporting documentation.
+ Build trusted advisor relationships with the business, Legal, within the HR team and with the broader HR organization to apply HR management principles and knowledge to establish rapport, trust, confidence, and credibility with highly sensitive and confidential information.
+ Manage high levels of ambiguity effectively while providing strong problem solving and resolution to complex problems that cross organizational boundaries.
+ Proactively analyze data to identify trends, share knowledge at all levels of the broader HR team, and create solutions to increase manager capabilities and translate business needs into solutions.
+ Recommend, support and implement enhancements to HR processes and workflows in a scalable and consistent approach that focuses on enabling the business needs and objectives.
+ Empower others to make effective decisions and recognize the broad, systematic implications of problems and issues.
+ Mentor teammates across the organization to support the organizational and business needs.
+ Other duties as assigned.
Career Level - IC3
**Responsibilities**
**CANDIDATE PROFILE:**
+ 5+ years of Employee Relations experience in supporting a US based employee population.
+ 1+ year of experience in an HR generalist or HR Business Partner capacity strongly preferred.
+ Proven ability in coaching, influencing without authority and building strong business acumen including relationship building with all levels managers.
+ Must be self-directed and able to work independently, as well as in a team environment, and be resourceful in finding solutions.
+ Exceptional interpersonal skills
+ Excellent verbal and written communication skills and effective problem-solving ability
+ Strong program management capability with experience in fast paced projects and ability to accurately and succinctly communicate with multiple stakeholders.
+ Ability to lead with data driven decision making, driving use of analytics, relevant reporting mechanisms and proper communication.
+ Proficient in the use of Excel (inc. pivot tables, xlookup, charts, etc.), data reporting preparation and effective communication of insights in support of HR initiatives
+ Ability to travel as required.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.