36 Customer Support jobs in Joplin
Costco - Customer Service Associates/Cashier
Posted 16 days ago
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CUSTOMER SERVICE REPRESENTATIVE

Posted today
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Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
CUSTOMER SERVICE REPRESENTATIVE

Posted today
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
CUSTOMER SERVICE REPRESENTATIVE

Posted 13 days ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
CUSTOMER SERVICE REPRESENTATIVE

Posted 14 days ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Inbound Customer Service Representative - Work At Home
Posted 3 days ago
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Job Description
About the job Inbound Customer Service Representative - Work At Home
JOB SUMMARY
Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.
You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
KEY JOB RESPONSIBILITIES
- Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
- Maintains and updates customer information as necessary
- Calmly attempts to resolve and de-escalate any issues
- Escalates calls to supervisor when necessary and appropriate
- Responds to requests for assistance and/or possible processing of credit card authorizations
- Tracks call-related information for auditing and reporting purposes
- Provides feedback reports on call issues related to downtime and/or training issues
- Upsells to customers as necessary
Minimum Education and Experience:
- High School Diploma or GED required; college degree preferred
- Customer service experience a plus
- Phone-related customer service a major plus
- Familiarity with Microsoft Windows, Word, and Excel applications
- Bilingual language skills a plus
Minimum Education and Experience:
- High School Diploma or GED required; college degree preferred
- Customer service experience a plus
- Phone-related customer service a major plus
- Familiarity with Microsoft Windows, Word, and Excel applications
- Bilingual language skills a plus
- Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
- Ability to use phone and computer systems
- Excellent oral and written communication skills
- Strong listening/comprehension skills
- Ability to stay composed and objective
- Conversational, patient and confident, with a positive attitude
Guest Service Representative
Posted 2 days ago
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Job Description
Job Type
Part-time
Description
Summary of Duties:
Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.
Position Purpose:
To provide accurate, efficient, and courteous cashier services to guests.
Knowledge, Skills, and Abilities:
- Courteously and accurately redeem winning tickets for guests upon request and complete all paperwork associated with each transaction.
- Make changes for guests and exchange casino tokens, or redeem coupons as needed.
- Maintain a zero-balance cash drawer at the end of each shift.
- Prepare and forward all paperwork to accounting in a timely manner.
- Learn the duties and responsibilities of the vault clerk in order to perform vault services for guests and employees.
- Become knowledgeable of and perform all duties in compliance with Title 31 regulations and departmental procedures.
- Report all variances to the shift supervisor.
- Promptly and tactfully respond to guest requests and complaints, communicate all guest complaints and suggestions to the Lead Guest Services Representative.
- Responsible for securing and maintaining monies and other items of cash value.
- Be familiar with casino events and promotions in order to accurately inform guests.
- Comply with tip reporting procedures.
- Obtain and maintain a gaming license.
- Perform other duties as assigned.
Education/Qualifications:
- Must be at least 18 years old.
- High school diploma or equivalent required.
- Computer skills required.
- Previous cash handling and customer service experience preferred.
- Must be able to obtain and maintain the required Gaming License.
Work Requirements:
Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
Acknowledgement:
I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.
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Guest Service Representative
Posted 3 days ago
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Job Description
REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager
ABOUT HAMPTON INN & SUITES PITTSBURG
The Hampton Inn & Suites Pittsburg, managed by Vista Host Management & Development
Company, is located in the heart of Pittsburg, Kansas, close to Pittsburg State University
and major businesses in the area. The hotel features 80+ spacious rooms and suites, an
outdoor pool, fitness center, and complimentary breakfast. It's a great choice for guests
visiting the university or those in town for business meetings and events.
POSITION SUMMARY
The Guest Service Representative is responsible for all guest interactions at the front
desk, including registration, departure processing, and communication of hotel services.
This role requires a high level of customer focus, providing an opportunity for an engaging
and outgoing personality to create positive guest experiences. Duties also include
processing payments and responding to guest inquiries, while following all procedures set
by management.
WHO IS THIS POSITION FOR?
The Guest Service Representative role is best suited for someone who:
•Enjoys engaging with guests and has a friendly, outgoing personality.
•Has strong communication skills and a passion for delivering excellent customer
service.
•Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a
fast-paced environment.
•Takes ownership of guest experiences, ensuring they are pleasant and
accommodating.
WHY JOIN OUR TEAM?
•Competitive hourly pay with opportunities for performance-based incentives.
•Vacation / Sick / Bereavement / Holiday Pay.
•Health/Vision/Dental Insurance.
•Life / STD Insurance.
•401k.
•Employee Discounts (Brand Hotels & Company Hotels).
•Free, Third-Party Employee Assistance Program (personal and professional).
•Opportunities for growth within Vista Host's expanding portfolio.
DUTIES AND RESPONSIBILITIES
•Provide exceptional customer service to all hotel guests, making their stay as
comfortable and enjoyable as possible while achieving team and brand goals.
•Perform quality assurance (QA) requirements for the front office department.
•Ensure compliance with hotel policies, procedures, and relevant ordinances
regarding personnel, security, cash handling, guest relations, and safety.
•Remain highly visible and readily available for guests, taking initiative to offer
assistance or answer questions.
•Adhere to hotel credit policies, including credit card authorization, direct bill
accounts, cash payments, and incidental deposits.
•Manage guest complaints, taking ownership to resolve issues and ensure superior
guest satisfaction.
•Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a
friendly and efficient manner.
•Provide information about the hotel, amenities, local dining, attractions, and travel
directions.
•Accurately check out guests and communicate departures to housekeeping.
•Make, confirm, and cancel reservations via telephone, computer, and written
communication.
•Answer and route internal and external phone calls in a friendly manner, following
prescribed procedures.
•Update the shift-to-shift log regularly to ensure clear communication between
shifts.
•Maintain cleanliness and organization of the hotel lobby, coffee stations, and front
desk area.
•Assist other departments as needed and perform other related duties as assigned.
POSITION REQUIREMENTS
•Must be able to communicate effectively in English, both written and verbally.
•Must be able to stand for extended periods.
•Must be able to lift up to 20 lbs.
•Ability to work independently and manage tasks without supervision.
Please visit our careers page to see more job opportunities.
Guest Service Representative
Posted 2 days ago
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Job Description
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
But it gets even better:
- We close early so you can enjoy your evenings.
- We offer flexible work schedules.
- We're keeping it casual. T-shirts and sneakers are where it's at!
- Cake discounts. Yummm!
- You don't have to be 18 to work here, so students can join us.
- This job is fun. It's literally a piece of cake!
- This is a great place to make new friends!
- You'll get trained. Not only on crafting cake, but on growing your career.
- We love to celebrate and bring joy to the community.
Apply now. Joy is the job - This location is set to open sometime in late October/early November
- It is possible to get hired early and train in the Springfield bakery a few days per week
Compensation: $12.30 per hour
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click to learn more about Nothing Bundt Cakes®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.