IBM / iSeries Systems Engineer

17067 Myerstown, Pennsylvania Weidenhammer Systems

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description


Description:

JOB DESCRIPTION

The IBM iSeries Systems Engineer is primarily responsible for installation/configuration, operation and support of IBM systems hardware and software related infrastructure. The engineer will be focused on improving the stability and performance of systems, maintaining, and improving the security posture of environments, continuous monitoring of system health, and troubleshooting issues that arise. As part of the position, the engineer will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. In addition, the Engineer will manage a personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. The engineer will also proactively identify and take steps to resolve or eliminate recurring incident types and participate in process improvement and knowledge documentation activity to positively impact customer satisfaction, increase operating effectiveness, and improve efficiency.

Summary/Objective

  • Deployment and implementation of best practices on the IBMi system platform
  • Successful project completions, maintain peak operating performance of IBMi/iSeries environments, its related equipment, and core applications
  • IBMi/iSeries Hardware and Software upgrades (including Operating System upgrades)
  • IBMi/iSeries Performance Monitoring and Tuning, and update of scripts
  • Advanced troubleshooting and repair skills of IBMi and IBM Power systems hardware
  • Support of end users and system submitted jobs including printer support
  • Support of Client Access and IBM Access Client Solutions desktop applications
  • PowerVM and Virtualization of Power systems
  • Application of PTFs, CUMs, system saves, and IPL management
  • Support of system backups using IBMi, Carbonite and other tape functions
  • Maintain system High Availability/DR readiness using iTerHA
  • Manage vendor relationships for IBMi solutions and participate in the evaluation and implementation of third-party system applications
  • Experience in a datacenter environment
  • Gather requirements, design, and deploy server-based solutions to meet business needs.
  • Configure partitions and systems using the Hardware Management Console (HMC)
  • Assist in regulatory audit (PCI, HIPAA, etc.) remediation
  • Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system.
  • Monitor tickets generated by Network Management Systems for critical network problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider.
  • Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable.
  • Provide exceptional customer service to all clients.
  • Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards.
  • Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity.
  • Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction.
  • Assist to develop internal documentation and procedures related to specific customer environments.
  • Participate in after-hours (247) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support)
  • Participate in duties as assigned such as application support, patch management, client support activities, etc.
  • Solution design and architecture across the data center requirements
  • Provide consultation services for clients looking to build/create organizations application structure
  • Assist the sales organization from time to time to create work statements and estimates of hours
Requirements:

Competencies

  • Must demonstrate subject matter expertise in areas of concentration: IBM iSeries server requirements, iSeries (power platforms) operating systems, and related support platforms/applications
  • Strong understandin
    g of IP networking (multiple layer types) and OSI model
  • Skilled network and systems analytic skills good troubleshooting skills
  • Develop comprehensive documentation of implemented products and solutions
  • Customer results and outcomes driven
  • Good interpersonal relationship skills
  • Demonstrate an ability to mentor aspiring engineers
  • Results oriented demonstrate desire to achieve or surpass standards of excellence
  • Multi-tasker
  • Passionate about the quality and timely delivery of services
  • Learner, challenges self to be subject matter expert
  • Organized and detail oriented, yet flexible and agile
  • Excellent communications skills; written and oral
  • Problem solving skills

Required Technical Experience/Skills

  • OS/400 V5, V6, V7 support
  • HTTP Administration (default and Apache)
  • Understanding of basic network protocols such as TCP/IP, DNS, SSH, HTTP, FTP.
  • Customer focused
  • Understanding of IT processes and procedures concepts
  • Excellent troubleshooting capabilities
  • Strong analytical and problem-solving ability to effectively prioritize and execute tasks
  • Good written, oral and interpersonal communication skills
  • Ability to work within an on-call rotation as well as nights and weekends
  • Highly self-motivated and directed with keen attention to details
  • Ability to work both independently and in a collaborative team environment
  • Ability to grow and learn new technologies

Required Education and Experience

BS in Computer Science, Engineering or related discipline with an IT focus is preferred

5+ years of experience in a similar role required

Benefits

401(k), Vacation, Sick, Medical, Dental, Vision, Life, LTD, STD, Accident, Critical Illness, Pet Insurance, Parental Leave, EAP

PI88300b8b37de-26289-37757675

Apply Now

Senior Systems Administrator-Web Systems

19610 Wyomissing, Pennsylvania Penske

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

You may know Penske for our big yellow trucks. But did you know we’re an industry-leading technology innovation company? At Penske we have a 50-year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions. And, it starts with our associates. No matter what your skills or technology stack, our IT team is for you. You’ll work and grow alongside great people and on really cool projects. We inspire our IT experts to push the boundaries, create possibilities, be innovative, and, most of all, to have fun. Ultimately, you’ll help develop and ensure our technology solutions keep our company and our customers moving forward. Do you have what IT takes?

Summary Statement:

You will be working with a team of experts to create and maintain various applications and middleware both on site and in the cloud.

What you will be doing:

As a Penske Senior Systems Administrator – Web Systems, you will build, patch and maintain Linux systems both on premise and in the cloud. You will also be installing, patching and maintaining middleware for web systems both on premise and in the cloud. You will mentor both Systems Administrators and offshore teams in performing tasks.

Penske Responsibilities:

• Manage system infrastructure

• Monitor daily and respond quickly to any usability concerns.

• Assist in integrating new applications and technologies into the current system.

• Build, patch and maintain Linux systems both on premise and in the cloud.

• Install, patch and maintain middleware for web systems both on premise and in the cloud.

• Install, patch and maintain the Single Sign On environment both on premise and in the cloud.

• Perform routine tasks such as coordinating code deploys and shift turnovers with offshore teams.

• Work on projects within the team and small projects with other groups.

• Building, installing, patching, maintaining and troubleshooting all aspects of the following technologies. Linux both on premise and AWS. Open source and purchased middleware products such as webservers, application servers, database servers, API management gateways, single-sign-on software, identity management software, ETL software, collaboration software, etc.

• Perform cloud migration into AWS

• Provide operational support such as server monitoring, backups, patching, and other duties as required;

• Write scripts to automate redundant tasks

• Other projects/tasks as assigned.

Penske Qualifications:

• Associate’s Degree in Information Technology, Computer Engineering or related field. If no degree, then at least 3 years of specific (function) administration experience required.

• Minimum of 3 years of system engineering and IT support required

• Ability to respond to help desk requests after hours.

• Expert knowledge of system security concerns and vulnerabilities.

• Intermediate knowledge with operating systems.

• Intermediate Linux / Middleware skills.

• Basic level of understanding of networks, security and databases.

• Linux both on premise and AWS. Open source and purchased middleware products such as webservers, application servers, database servers, API management gateways, single-sign-on software, identity management software, ETL software, collaboration software, etc.

• Regular, predictable, full attendance is an essential function of the job.

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements :

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate must regularly lift and /or move up to 25lbs/12kg.

• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

• While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Information Technology

Job Function: Application Delivery & Support

Job Family: Information Technology

Address: 100 Gundy Drive

Primary Location: US-PA-Reading

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2505776

View Now

Senior Systems Administrator-Web Systems

19601 Reading, Pennsylvania Penske

Posted today

Job Viewed

Tap Again To Close

Job Description

You may know Penske for our big yellow trucks. But did you know we're an industry-leading technology innovation company? At Penske we have a 50-year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions. And, it starts with our associates. No matter what your skills or technology stack, our IT team is for you. You'll work and grow alongside great people and on really cool projects. We inspire our IT experts to push the boundaries, create possibilities, be innovative, and, most of all, to have fun. Ultimately, you'll help develop and ensure our technology solutions keep our company and our customers moving forward. Do you have what IT takes?
**Summary Statement:**
You will be working with a team of experts to create and maintain various applications and middleware both on site and in the cloud.
**What you will be doing:**
As a Penske Senior Systems Administrator - Web Systems, you will build, patch and maintain Linux systems both on premise and in the cloud. You will also be installing, patching and maintaining middleware for web systems both on premise and in the cloud. You will mentor both Systems Administrators and offshore teams in performing tasks.
**Penske Responsibilities:**
- Manage system infrastructure
- Monitor daily and respond quickly to any usability concerns.
- Assist in integrating new applications and technologies into the current system.
- Build, patch and maintain Linux systems both on premise and in the cloud.
- Install, patch and maintain middleware for web systems both on premise and in the cloud.
- Install, patch and maintain the Single Sign On environment both on premise and in the cloud.
- Perform routine tasks such as coordinating code deploys and shift turnovers with offshore teams.
- Work on projects within the team and small projects with other groups.
- Building, installing, patching, maintaining and troubleshooting all aspects of the following technologies. Linux both on premise and AWS. Open source and purchased middleware products such as webservers, application servers, database servers, API management gateways, single-sign-on software, identity management software, ETL software, collaboration software, etc.
- Perform cloud migration into AWS
- Provide operational support such as server monitoring, backups, patching, and other duties as required;
- Write scripts to automate redundant tasks
- Other projects/tasks as assigned.
**Penske Qualifications:**
- Associate's Degree in Information Technology, Computer Engineering or related field. If no degree, then at least 3 years of specific (function) administration experience required.
- Minimum of 3 years of system engineering and IT support required
- Ability to respond to help desk requests after hours.
- Expert knowledge of system security concerns and vulnerabilities.
- Intermediate knowledge with operating systems.
- Intermediate Linux / Middleware skills.
- Basic level of understanding of networks, security and databases.
- Linux both on premise and AWS. Open source and purchased middleware products such as webservers, application servers, database servers, API management gateways, single-sign-on software, identity management software, ETL software, collaboration software, etc.
- Regular, predictable, full attendance is an essential function of the job.
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
**Physical Requirements** :
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate must regularly lift and /or move up to 25lbs/12kg.
- Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
- While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms
Penske is an Equal Opportunity Employer.
**About Penske Truck Leasing/Transportation Solutions**
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Information Technology
Job Function: Application Delivery & Support
Job Family: Information Technology
Address: 100 Gundy Drive
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2505776
View Now
Be The First To Know

About the latest Systems administrator Jobs in Myerstown !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Systems Administrator Jobs View All Jobs in Myerstown