6 Relations jobs in Marysville

Job Description
An employer is looking for a Visitor Relations Specialist in Mukilteo, Washington. The Company's Brand Experience division is seeking experienced customer engagement specialists to deliver world class experiences at the Future of Flight facility, a public attraction which showcases aviation/aerospace innovation. As one of Puget Sound's most popular tourist attractions, the Future of Flight typically welcomes more than 300,000 visitors every year to experience tours of the Everett factory along with a 26,000 square foot Gallery of interactive and educational exhibits showcasing a wide range of aerospace innovation and STEM learning concepts. In addition, the facility hosts special events and community activities, as well as various educational and public programming engagements.
The Visitor Relations role facilitates guest engagement throughout the Future of Flight facility including: ticketing and lobby services, leading STEM activities such as robotics and drone experiences, and interpretation of gallery and interactive exhibits. Additional training may be offered for qualified Visitor Relations specialists to learn scripted material to facilitate enhanced experiences such as the Everett factory tour and other interactive presentations.
Visitor Relations team members serve as ambassadors for the company brand and must demonstrate active visitor engagement as well as capacity and enthusiasm for learning and sharing detailed, accurate information about Boeing products and aviation concepts. The optimal candidate for this position will demonstrate a passion for customer-focused interactions among diverse audience groups. They will assist customers with online, phone, and point of sale ticket transactions for tour and event offerings, while also resolving customer issues as they arise. They will coordinate with other team members to conduct daily on-time business processes to support Future of Flight priorities.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- Ability to support daily operations
- Comfortable working with POS (point-of-sale) or ticketing systems
- Experience presenting in front of large groups or audiences
- Customer- focused mentality and past customer service experience
- Great memorization skills - Interest in Aviation/ Aerospace Innovation
- Tour guide and events/ entertainment experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

**Hospitality**
**Visitor Relations Spec B** Mukilteo, WA Posted: 7/11/2025
Job Description
Job ID#:
209598
Job Category:
Hospitality
Position Type:
Associate - W2
Duration:
26
Shift:
1
Positions Available:
13
**PDS Defense, Inc. is seeking a Visitor Relations Spec B, in Mukilteo, WA. Job ID#209598**
**Pay Rate: $21.50 - $26.50/hr**
**Job Description:**
Seeking experienced tour and guest service professionals to deliver world class experiences at our facility, a public attraction which showcases aviation/aerospace innovation. As one of Puget Sound's most popular tourist attractions, we welcome more than 300,000 visitors every year to experience tours of the Everett factory along with a 26,000 square foot Gallery of interactive and educational exhibits showcasing a wide range of aerospace innovation and STEM learning concepts. In addition, the facility hosts special events and community activities, as well as various educational and public programming engagements.
Visitor Relations Tour Guides serve as brand representatives and are responsible for learning and presenting detailed content and scripted material to deliver enhanced experiences such as the Everett Factory Tour, Backstage Pass, and other interactive presentations. This role also supports engagement throughout the Future of Flight facility, including ticketing and lobby services, leading interactive STEM activities such as robotics and drone experiences, and interpretation of gallery exhibits. In addition to giving tours, responsibilities involve other tour operations assignments and posts. Visitor Relations team members must demonstrate active visitor engagement and customer-focus, as well as capacity and enthusiasm for learning and sharing accurate information about Boeing products and aviation concepts. They will coordinate with other team members to conduct daily on-time business processes to support Future of Flight priorities.
This opening is for full-time positions which will include work on weekends and holidays. Currently open five days a week, Thursday through Monday. Operating hours are subject to change based on seasonal need, special events, and operational growth.
**Primary duties:**
* Engages customers enthusiastically; supports all aspects of visitor experience to enhance Boeing brand and products. Actively creates exceptional experiences for a diverse audience.
* Creates a positive impression of The Company, reflecting values in all activities and in all contact with the public.
* Memorizes and delivers extensive scripted material and approved messaging to guests. Actively incorporates script updates and new content as required. Practices continuous learning with supplemental material and Company news.
* Leads tour activities with up to 52 attendees and theater presentations with up to 200 attendees.
* Facilitates ticket purchases, guest greeting and briefing, theater tech and other operational assignments in support of these programs.
* Assists visitors with general building wayfinding and services at both Future of Flight and Everett Factory sites.
* Learns gallery and exhibit content and actively engages with visitors to share information accurately. Facilitates interactive experiences with general public, groups and event guests. Proactively addresses and/or reports safety issues or concerns. Assists with evacuating guests during emergencies and implements safety training practices as needed.
* Works efficiently to optimize program timing and throughput with tours and works collaboratively on position coverage and rotations.
* Works a flexible schedule which may include early mornings, mid-days, and evenings, plus weekends and holidays as tour and event schedules require.
* Completes mandatory training assignments in a timely manner and participates actively in team training and meetings.
* Other duties as assigned.
**Required Qualifications:**
* 1 or more years' related work experience in a role which required strong customer service and communication skills
* Experience with a role that requires presenting, training, teaching, or acting in a client facing environment
* Experience working in a team environment
* Proven reliability, punctuality and regular attendance
* Flexible schedule with ability to work early mornings, mid-days, evenings, weekends and holidays
* Must be able to work in standing or walking positions for up to six (6) hours per shift
**Preferred Qualifications:**
* Six months' experience giving public tours and/or public speaking
* Six months' experience with technology related to events, exhibits, or POS
* Proficient with Microsoft Office tools
* Any experience with Boeing and/or Boeing Future of Flight
* Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.).
**Ability to Perform the Following Requirements:**
* Current required schedule: Thursday through Monday, 100% onsite.
* Punctual attendance and compliance with daily team rotation and break schedules
* Ability to speak intermittently for 90 minutes at a time, 3-4 times daily
* Professional written and verbal communication skills, information retention skills
* Frequent walking on various surfaces and standing
* Occasional stair climbing/descent
* Occasional to frequent sitting
* Occasional grasping/handling and keyboarding/mouse use
* Limited lifting, reaching, carrying, pushing/pulling up to 20 pounds, gripping, squatting, neck and head rotation, bending and twisting
* Ability to use: radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment
Training and Competency Requirements:
* Successful training completion is a contingency of employment.
* Engages customers proactively. Creates a positive impression of The Boeing Company, reflecting Boeing values in all activities and in all contact with the public.
* Memorizes and delivers scripted material and approved messaging to guests. Actively incorporates script updates and new content as required.
* Proficient with gallery and exhibit content and actively engages with visitors to share information accurately.
* Facilitates interactive experiences with general public, groups and event guests as requested.
* Proactively addresses and/or reports safety issues or concerns.
* Uses good judgment and teamwork to collaborative effectively on staffing coverage and rotations.
* Completes mandatory training assignments in a timely manner, and participates actively in team training and meetings.
* Complete assigned tasks as instructed and report back to leadership teammates with any concerns. Follows all Boeing and Boeing Brand Experience policies and procedures.
* Is gracious and hospitable at all times. Maintains poise under pressure, eye contact and has a friendly communication style, and strong customer service focus.
* Proficient with ticketing system and functions, and other locations as trained and assigned.
**Dress Code:**
* Business casual appearance standards
* Footwear must meet factory safety requirements
**Education / Experience:**
Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Job Requirements
Minimum Security Clearance:
No Clearance
**VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled**
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ** or ** Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

**Call Center/Customer Service**
**Visitor Relations Spec A** Mukilteo, WA Posted: 7/11/2025
Job Description
Job ID#:
210446
Job Category:
Call Center/Customer Service
Position Type:
Associate - W2
Duration:
26
Shift:
1
Positions Available:
4
**PDS Defense, Inc. is seeking a Visitor Relations Spec A, in Mukilteo, WA. Job ID#210446**
Pay Rate: $17 - $21/hr
**Job Description:**
* Proficient with ticket sales and point-of-sale systems for transactions.
* Provides visitor orientation, including locker assistance and directions to amenities and other services and local attractions.
* Greets large groups, verifies IDs, and ensures smooth group visits.
* Follows financial procedures for ticketing and sales transactions.
* Answers incoming calls; operates telephone and intercom equipment proficiently.
* Learns and shares exhibit and gallery content, facilitating interactive experiences with visitors and groups.
* Assists with resolving tour schedule conflicts and handling guest questions and concerns.
* May support Public Tour activities as needed.
* Proactively engages customers to positively reflect the company brand, services and products while creating memorable interactions for diverse audiences.
* Learns and executes all safety procedures. Proactively identifies and reports safety concerns.
* Collaborate with colleagues for work and break rotations; complete daily assignments as requested.
* Available to work a flexible schedule (early, late and mid shifts), including weekends, holidays, and special events.
* Completes required training as scheduled and participates in team meetings.
* Other duties as assigned by leadership team members.
The successful candidate:
* Engages with diverse audiences warmly and professionally, consistently displaying hospitality and grace.
* Stays calm and composed under pressure, making strong eye contact and maintaining a friendly, service-oriented communication style.
* Handles difficult customer interactions by resolving complaints quickly and positively, ensuring customer satisfaction.
* Communicates fluently in English, with the ability to engage in additional languages a plus.
* Quickly learns and effectively shares information, helping visitors feel informed and engaged with exhibits and experiences.
* Adapts quickly to new information and consistently follows standard procedures to ensure smooth operations.
* Stands for extended periods (6+ hours), working across various locations such as ticket desk, gallery and other locations as assigned.
* Must maintain punctuality and consistent attendance, ensuring reliable support for visitors.
* Operates event, exhibit, or POS technology with proficiency, using it to enhance the visitor experience.
* Has experience with memorization of scripted material, and teaching or facilitation of learning concepts.
* Prefer experience with technology related to events, exhibits or POS.
Day to Day:
This role will focus on Future of Flight operations such as ticket sales and general guest services, and will not be asked to memorize or present scripted material.
Qualifications:
* Six months' experience working in customer services related position.
* Six months' experience with technology related to events, exhibits, or POS
* Proficient with Microsoft Office tools
Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.).
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Job Requirements
Minimum Security Clearance:
No Clearance
**VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled**
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ** or ** Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

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Utilizing social media and developing strategies for web-based messaging.
Assisting with The Borgen Project's advocacy efforts.
Experience: No prior experience is necessary, we’re looking for people who are passionate about fighting poverty and righting wrongs, regardless of your GPAs/background. < r>
etails: This is an unpaid internship, although college credit is available.

Start Date: New programs begin every month, you choose the month you wish to start.