General Manager - El Segundo (El Segundo)

90245 El Segundo, California Herman Miller

Posted 15 days ago

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Job Description

full time

As a Herman Miller Seating Store – General Manager, you will provide guidance and education through a demonstration/fit journey. It will be your responsibility as the General Manager to deliver the Herman Miller Client Experience through team coaching of demonstrations, quoting, and generation of sales. You will be expected to train and inspire your team to achieve the Store Sales Plan. As an industry leader for over 100 years in office furnishings and iconic home, Herman Miller remains committed to innovation and ergonomic design.

What you’ll do:

  • Hire, develop, lead, and motivate the team through effective performance coaching, feedback and training.
  • Foster the Herman Miller Client Experience
  • Engage in performance management on a daily, weekly, and monthly basis
  • Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual
  • Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals (e.g., scheduling and managing store shipments, controllable expenses, and supplies).
  • Resolve employee relations issues of sales team members in partnership with HR.
  • Deliver Sales Plan

Does this sound like you?

This might be you if you have the following experience, skills, and abilities:

  • Minimum 3 to 5 years of retail management experience
  • Excellent verbal, written, organizational and interpersonal communication skills, with strong emphasis on listening; demonstrated people management skills and the ability to thrive in a team environment.
  • Ability to inspire team to conduct effective demonstrations in a high traffic environment
  • Ability to adhere to high personal performance standards, integrity, business ethics and the desire for continuous improvement
  • Ability to build relationships and trust with direct reports, peers, and Store clientele
  • Financial literacy, business acumen and ability to manage budgetary responsibilities.
  • Experience with a POS system and proficiency with MS Office software, web navigation and 3-D rendering programs.
  • Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

The starting compensation range for this role is $70,000.00 - $77,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other perks.

Who We Hire?

Herman Miller is committed to diversity and inclusion. We hire qualified applicants from a wide range of backgrounds and abilities, including veterans and people with disabilities. We participate in E-Verify and make reasonable accommodations for applicants and employees with disabilities. For accommodations, contact MillerKnoll Talent Acquisition at

Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Furniture and Home Furnishings Manufacturing
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Sr. Process Improvement Specialist

90504 Torrance, California Bachem

Posted 13 days ago

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Join to apply for the Sr. Process Improvement Specialist role at Bachem Continue with Google Continue with Google 2 months ago Be among the first 25 applicants Join to apply for the Sr. Process Improvement Specialist role at Bachem Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google A Brief Overview The Sr. Process Improvement Specialist is responsible for the collection, statistical analysis and visualization of production data to support the manufacturing team in increasing process performance, robustness and efficiency. The Specialist will identify and apply appropriate analytical techniques to gather data, identify areas of improvement and recommend necessary process controls or other actions to increase process efficiency. They will be working as an individual contributor while reporting to the production department and coordinating with other involved functional areas as well as other sites if necessary. The Specialist will work as the key user of SAP for Production and Production related activities. The Specialist will have a significant impact on manufacturing strategies and in the assessment of the product portfolio. A Brief Overview The Sr. Process Improvement Specialist is responsible for the collection, statistical analysis and visualization of production data to support the manufacturing team in increasing process performance, robustness and efficiency. The Specialist will identify and apply appropriate analytical techniques to gather data, identify areas of improvement and recommend necessary process controls or other actions to increase process efficiency. They will be working as an individual contributor while reporting to the production department and coordinating with other involved functional areas as well as other sites if necessary. The Specialist will work as the key user of SAP for Production and Production related activities. The Specialist will have a significant impact on manufacturing strategies and in the assessment of the product portfolio. What You Will Do Analyzing selected manufacturing processes, identifying and applying appropriate analytical techniques to gather data, identify areas of improvement, and recommending necessary process controls or other actions to increase process efficiency Generate Key Performance Indicators to provide a focus for strategic and operational improvements Report to department leadership on process performance of ongoing manufacturing projects. Lead efforts to develop standard data acquisition processes that can be applied to all projects, managing multiple time sensitive projects to deliver targeted outcomes, involvement in planning long-term or short-term business objectives and organizing departmental efforts to identify, prioritize, and assessing the impact of process parameters of ongoing manufacturing and training other team members to perform data analysis Organizing departmental efforts to identify, prioritize and assess the impact of process parameters of ongoing manufacturing, identifying causes of variability in multi-stage production processes utilizing process maps to illustrate manufacturing processes flow and defining quality metrics to illustrate the impact of process improvement to customers Define quality metrics to illustrate the impact of process improvement to customers, utilizing trend analysis to identify opportunities for improvement in manufacturing processes. Manage and monitor Continuous Process Verification programs. Present findings to stakeholders using PowerPoint, graphs, charts, etc. Draft and review MBPRs, SOPs, deviations, investigations, and other technical documents, tracking CAPAs related to the manufacturing department to ensure that commitments are met within established timelines Ensure compliance with the Bachem Quality Management systemand with cGMP guidelines. Assist managers schedule, enter data using planning systems and coordinate production activities. Qualifications Bachelor's Degree BA/BS in Business, Chemistry, Operations Management, Pharmacology or related field Master's Degree in Business Administration, Computer Science, Information Systems, Management Information Systems or related field (preferred) SAP knowledge and experience of SAP transactions and troubleshooting 4-6 years Exposure to reporting tools or other higher levels of statistical software (preferred) 4-6 years Process improvement or operations experience Previous manufacturing experience, preferably in the pharmaceutical industry Experience working in a cGMP environment (preferred) Experience with statistical analysis applied to pharmaceutical manufacturing (preferred) Excellent verbal, written communication and presentation skills Excellent organizational skills Detail oriented with the ability to troubleshoot and resolve technical and analytical problems. Strong understanding of interdependencies with cross-functional stakeholders and business implications of decisions Positive and determined attitude with the ability to communicate in a proactive and solution-focused manner; keep management informed of potential issues Ability to work independently and manage one’s time Exposure to statistical reporting tools including minitab, adonis and Power bi Base Salary Range: $81,260 - $11,732 Placement of new hires in this wage range is based on several factors including education, skill sets, experience, and training. Total Rewards We offer all Team Members a total rewards package including competitive pay, annual performance bonus, a generous benefit package with comprehensive Medical/Dental/Vision coverage, 401(k) plan with employer contribution, and paid vacation, personal and sick days. Corporate Social Responsibility Bachem takes responsibility for future generations by a careful handling of resources and avoiding environmental risks. We continually improve our ecological performance and develop and implement new approaches for enhancing employees’ environmental awareness. EcoVadis has awarded Bachem Gold Medal status in their assessment of Bachem. Bachem Americas is an Equal Opportunity Employer As an equal opportunity employer, we celebrate the diversity of our team and are committed to building an inclusive workplace where individuals are hired and advanced based on merit, skills, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Pharmaceutical Manufacturing and Biotechnology Research Referrals increase your chances of interviewing at Bachem by 2x Sign in to set job alerts for “Process Improvement Specialist” roles. Continue with Google Continue with Google Continue with Google Continue with Google West Rancho Dominguez, CA $85,00 - 100,000 2 weeks ago Associate Specialist, Business Operations Commerce, CA 68,640 - 85,800 2 weeks ago Paramount, CA 85,000 - 100,000 5 days ago Santa Fe Springs, CA 83,000.00 - 139,000.00 1 week ago Downey, CA 9,520.00 - 11,793.00 1 week ago Downey, CA 9,520.00 - 11,793.00 1 week ago HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST Glendale, CA 90,000.00 - 100,000.00 1 week ago Malibu, CA 99,705.00 - 124,683.00 17 hours ago Los Angeles, CA 120,000 - 140,000 3 weeks ago Principal/Supply Chain Subcontract Specialist - R10194772 Senior Revenue Integrity Specialist - Clinical Rev Integrity - Full Time 8 Hour Days (REMOTE) (Exempt) (Non-Union) Alhambra, CA 81,120 - 133,010 1 year ago Workforce Excellence Specialist, National Tax Operations Los Angeles, CA 75,000 - 90,000 19 hours ago Transplant Coordinator II - Heart Acquisition - Full Time 8 Hour Days (Exempt) (Union) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Sr. Process Improvement Specialist

90504 Torrance, California Bachem

Posted 21 days ago

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Job Description

A brief overview

The Sr. Process Improvement Specialist is responsible for the collection, statistical analysis and visualization of production data to support the manufacturing team in increasing process performance, robustness and efficiency. The Specialist will identify and apply appropriate analytical techniques to gather data, identify areas of improvement and recommend necessary process controls or other actions to increase process efficiency. They will be working as an individual contributor while reporting to the production department and coordinating with other involved functional areas as well as other sites if necessary. The Specialist will work as the key user of SAP for Production and Production related activities. The Specialist will have a significant impact on manufacturing strategies and in the assessment of the product portfolio.

What you will do

  • Analyzing selected manufacturing processes, identifying and applying appropriate analytical techniques to gather data, identify areas of improvement, and recommending necessary process controls or other actions to increase process efficiency
  • Generate Key Performance Indicators to provide a focus for strategic and operational improvements Report to department leadership on process performance of ongoing manufacturing projects.
  • Lead efforts to develop standard data acquisition processes that can be applied to all projects, managing multiple time sensitive projects to deliver targeted outcomes, involvement in planning long-term or short-term business objectives and organizing departmental efforts to identify, prioritize, and assessing the impact of process parameters of ongoing manufacturing and training other team members to perform data analysis
  • Organizing departmental efforts to identify, prioritize and assess the impact of process parameters of ongoing manufacturing, identifying causes of variability in multi-stage production processes utilizing process maps to illustrate manufacturing processes flow and defining quality metrics to illustrate the impact of process improvement to customers
  • Define quality metrics to illustrate the impact of process improvement to customers, utilizing trend analysis to identify opportunities for improvement in manufacturing processes. Manage and monitor Continuous Process Verification programs. Present findings to stakeholders using PowerPoint, graphs, charts, etc.
  • Draft and review MBPRs, SOPs, deviations, investigations, and other technical documents, tracking CAPAs related to the manufacturing department to ensure that commitments are met within established timelines
  • Ensure compliance with the Bachem Quality Management systemand with cGMP guidelines.
  • Assist managers schedule, enter data using planning systems and coordinate production activities.
Qualifications
  • Bachelor's Degree BA/BS in Business, Chemistry, Operations Management, Pharmacology or related field
  • Master's Degree in Business Administration, Computer Science, Information Systems, Management Information Systems or related field (preferred)
  • SAP knowledge and experience of SAP transactions and troubleshooting
  • 4-6 years Exposure to reporting tools or other higher levels of statistical software (preferred)
  • 4-6 years Process improvement or operations experience
  • Previous manufacturing experience, preferably in the pharmaceutical industry
  • Experience working in a cGMP environment (preferred)
  • Experience with statistical analysis applied to pharmaceutical manufacturing (preferred)
  • Excellent verbal, written communication and presentation skills
  • Excellent organizational skills
  • Detail oriented with the ability to troubleshoot and resolve technical and analytical problems.
  • Strong understanding of interdependencies with cross-functional stakeholders and business implications of decisions
  • Positive and determined attitude with the ability to communicate in a proactive and solution-focused manner; keep management informed of potential issues
  • Ability to work independently and manage one's time
  • Exposure to statistical reporting tools including minitab, adonis and Power bi


Base Salary Range: $81,260 - $111,732

Placement of new hires in this wage range is based on several factors including education, skill sets, experience, and training.

Total Rewards

We offer all Team Members a total rewards package including competitive pay, annual performance bonus, a generous benefit package with comprehensive Medical/Dental/Vision coverage, 401(k) plan with employer contribution, and paid vacation, personal and sick days.

Corporate Social Responsibility

Bachem takes responsibility for future generations by a careful handling of resources and avoiding environmental risks. We continually improve our ecological performance and develop and implement new approaches for enhancing employees' environmental awareness. EcoVadis has awarded Bachem Gold Medal status in their assessment of Bachem.

Bachem Americas is an Equal Opportunity Employer

As an equal opportunity employer, we celebrate the diversity of our team and are committed to building an inclusive workplace where individuals are hired and advanced based on merit, skills, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status.

Please note: unsolicited resumes from recruitment agencies will not be considered.

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Business Operations Analyst, Product Development Operations - Business Process Improvement

90245 El Segundo, California DaVita

Posted 7 days ago

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Posting Title Business Operations Analyst, Product Development Operations - Business Process Improvement Requisition Number R233410 Company Mattel HQ, Inc. Location El Segundo, California Address 333 Continental Blvd Zip Code 90245 Job Category Engineering CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Opportunity: Mattel is seeking a detail-oriented Business Operations Analyst to join our Product Development Operations- Business Process Improvement team at our campus in El Segundo, CA. You will play a vital role as a self-starting passionate problem solver who is committed to developing new skills as you leverage the latest technology to help drive operational excellence, cross-functional alignment, and strategic communication across the global Product Development organization. This role blends analytical rigor with creative problem-solving, flexibility to take on new challenges, and strong communication skills to support internal engagement, continuous improvement, and organizational effectiveness. You will leverage your problem-solving skills and self-starting attitude as you lead and support a wide range of initiatives that foster a culture of transparency, innovation, and collaboration-ranging from process improvement workshop facilitation and executive reporting, to strategic event planning and to internal communications. What Your Impact Will Be: Facilitate workshops, brainstorms, and Value Stream Mapping (VSM) sessions to: support cross-functional process improvement, clarify roles and responsibilities, and envision the future of how Product Development teams work. Develop compelling, executive-level presentation materials to report workshop outputs. Support a culture of continuous improvement by designing and distributing surveys to gather team input, analyze results, and translate findings into actionable recommendations for Product Development Leadership. Organize and manage meetings and operational cadences for the Product Development Leadership Team. Support planning and logistics for high-impact organization-wide events such as Product Development Town Halls and Leadership Summits. Manage internal communications including the content, planning, and publishing of the Product Development internal website and monthly newsletter. Explore emerging technologies and tools (like Artificial Intelligence) to maximize the impact of our work and streamline processes. What We're Looking For: BA/BS Baschelor's degree in Engineering, Business, Communications, Organizational Development, or a related field-or equivalent work experience. Experience in workshop facilitation, including leading brainstorms and VSM/Lean methods . Excellent problem-solving skills with an ability to juggle multiple projects and take-on a wide range of tasks in a fast-paced environment. Excellent verbal and written communication skills, comfortable with public speaking andrelationship building in a customer-facing role. Highly organized, collaborative, and resourceful, with a strong attention to detail. Graphic design and visual communication skills that can help synthesize complex information into concise summaries and executive-ready deliverables. Strong proficiency in the Microsoft Office Suite , particularly Excel and PowerPoint . Experience using digital whiteboarding tools such as Miro. Experience in leveraging AI tools to streamline workflows and processes is a plus. Demonstrate a growth mindset by staying curious and continuously learning, embracing challenges, new technologies (AI), tools, and methods, and passionate of about developing new skills. Demonstrated agrowth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. The annual base salary range for this position is between $69,600 and $85,000. **This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate's work location, skills and experience.Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. Don't meet every single requirement?At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences.Our products are sold in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Videos to watch: The Culture at Mattel Mattel Investor Highlights #J-18808-Ljbffr

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Director, Process Improvement & Operational Excellence

90899 Long Beach, California Molina Healthcare

Posted 2 days ago

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Job Description Job Summary Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement methodology and in the implementation of a business process improvement capability. Knowledge/Skills/Abilities • Defines program scope, establish approach for implementation and maintains program infrastructure • Develop a method for assessing program effectiveness and a cadence for assessing and adjusting • Develop approach for communication organizationally about the program • Determine program support needs • Gains agreement on process improvement opportunities to be undertaken and assists in the prioritization of approved initiatives/projects. • Keeps abreast of current trends impacting Lean concepts/methodologies/tools to ensure that best practices are utilized in process improvement efforts. • Coordinates and collaborates with Molina enterprise Operational Excellence team and health plan Operational Excellence teams • Ensures appropriate alignment within the program with organizational Operational Excellence programs • Manages the portfolio of projects, educational programs and coaching plan for the organization • Develop managers and staff in lean principles, methodology and application through individual coaching, education and projects • Explains and applies accepted methodologies (i.e. identify desired outcomes, analyze current processes/problems, collect/analyze relevant data, uncover root causes, develop performance/process improvement plan and implementation tactics, test recommendation and assess results.) • Establish and maintain an education and coaching approach for all levels of staff. Continuously evaluates training and coaching needs of the organization as it relates to process improvement. Develops and maintains the necessary curriculum and supporting materials to education staff and leaders. • Facilitates Lean improvement workshops in partnership with managers; develops and delivers presentations/education to mentor/coach various key leadership and management staff to promote awareness, understanding, acceptance and engagement of Lean concepts, methodologies and tools. Job Qualifications Required Education Bachelor's degree required in a related field (Business Administration, Healthcare, Engineering, etc.) Required Experience • 8 years' experience in healthcare • 4 years of management level experience • Understanding of all areas of health plan operations: claims processing, customer service/call center, provider contracting, benefit design and configuration, product development, membership accounting and enrollment, operational systems, provider contracting, authorizations/referrals, utilization management. • Understands key revenue levers and cost drivers of business processes. • Understands critical success factors for the industry. • Experience designing and delivering solutions related to operational improvement functions. • Strong leadership qualities and ability to get results. Preferred Education Graduate Degree Preferred Experience • 6 years of healthcare related process improvement experience with demonstrable successes in application of Lean/Six-Sigma • 10 years of process improvement experience Preferred License, Certification, Association LEAN certification and/or Lean Six Sigma Black Belt To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #J-18808-Ljbffr

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Warehouse Process Improvement Analyst - Bilingual (English/Korean)

90703 Cerritos, California Woongjin, INC.

Posted today

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Company Description

For More Open Positions Visit us at:


Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

System Management & Optimization:
  • Lead the implementation, configuration, and maintenance of WMS and TMS solutions
  • Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations
  • Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions
  • Collaborate with IT teams to develop and deploy system updates, patches, and enhancements
  • Analyze operational workflows and recommend system improvements to enhance efficiency
Process & Performance Improvement:
  • Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination
  • Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes
  • Continuously identify process improvements and request necessary system developments
  • Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team
  • Ensure accurate data capture within WMS/TMS to improve supply chain visibility
User Training & Documentation:
  • Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions
  • Train and support warehouse staff, operations teams, and management on WMS/TMS best practices
  • Provide end-user support and troubleshoot system-related issues to enhance productivity
Cross-Functional Collaboration:
  • Gather feedback from end-users and propose system enhancements based on operational challenges
  • Communicate project updates and system performance to leadership in a clear and actionable manner
Pay: $26 - $32/hr.

Qualifications
  • Bilingual in Korean and English
  • 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment.
  • Bachelor's degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience).
  • Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.
  • Experience working with logistics systems, particularly WMS and TMS.
  • Excellent communication and leadership skills to train and support cross-functional teams.
  • Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Knowledge of warehouse processes, inventory management, and logistics operations.
  • Understanding of regulatory compliance and system security protocols.
  • Travel %: ~25% in U.S.


Additional Information

All your information will be kept confidential according to EEO guidelines.
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Process Improvement Consultant III KPMC Membership Systems

91122 Pasadena, California Kaiser Permanente

Posted 2 days ago

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Job Summary: Delivers, executes, and sustains process improvement (PI) engagements including kaizen. Serves as a consultant to stakeholders and process owners to drive process improvements. Supports strategic planning and prioritization of process improvement initiatives. Serves as an advocate for continuous improvement by keeping abreast of industry practices, standards, and benchmarks. Participates in change management activities associated with process improvement and performs data analyses to support process improvement initiatives. Essential Responsibilities: Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome. Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team. Delivers, executes, and sustains process improvement (PI) engagements including kaizen by leveraging the appropriate methods and tools to ensure the development of stakeholder capabilities for process change and improvement; applying data-driven PI principles, tools, and problem-solving methods including Lean/Six Sigma concepts and techniques; building high performance team capabilities to achieve real time business results; developing process architecture and recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses; and presenting results and recommendations as appropriate. Serves as a consultant to stakeholders and process owners by providing consultation to stakeholders and teams to drive process improvements; contributing to the development of management systems to sustain process changes; supporting the development of stakeholder process improvement leadership competencies; providing training and guidance to stakeholders; and providing ongoing coaching to build a continuous improvement mindset, and build capabilities that drive results. Supports strategic planning and prioritization of process improvement initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish process success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and managing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives. Serves as an advocate for continuous improvement by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement of process improvement practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy. Participates in change management activities associated with process improvement by engaging stakeholders to obtain support and buy in for changes; collaborating with management, project champions, and process owners to align process improvement initiatives with business objectives; using appropriate change management methods and approaches; and ensuring stakeholders embrace a change management mindset, and understand initiative intent and purpose. Performs data analyses to support process improvement initiatives by using appropriate data analysis tools and approach to assess system or process performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests; and identifying risks through data-driven analysis. Minimum Qualifications: Bachelors degree in Business Administration, Finance, Engineering, Health Care/Public Health Administration, Behavioral/Social/Computer Science, Liberal Arts, Mathematics, or related field and Minimum three (3) years experience in process improvement, consulting, project management, or a directly related field OR Minimum six (6) years experience in process improvement, consulting, project management, or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Business Process Improvement; Written Communication; Applied Data Analysis; Managing Diverse Relationships; Service Focus; Business Acumen #J-18808-Ljbffr

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Sr Continuous Improvement Process Consultant

90899 Long Beach, California SCAN

Posted 7 days ago

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Sr Continuous Improvement Process Consultant Join to apply for the Sr Continuous Improvement Process Consultant role at SCAN Sr Continuous Improvement Process Consultant Join to apply for the Sr Continuous Improvement Process Consultant role at SCAN Get AI-powered advice on this job and more exclusive features. About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit or follow us on LinkedIn, Facebook, and Twitter. About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit or follow us on LinkedIn, Facebook, and Twitter. The Job The Senior Continuous Improvement Process Consultant will lead high-impact initiatives that drive operational excellence across SCAN. This role plays a key role in assessing performance, improving key processes, and enhancing the overall efficiency across SCAN’s core operational areas. As a senior consultant, you will work closely with cross-functional leaders to identify and execute improvement strategies that align with SCAN’s enterprise goals. You’ll apply proven methodologies to drive transformational change, mentor teams, and build sustainable capabilities in continuous improvement across the organization. This position will report to the Director of Operational Excellence. You Will Lead enterprise-level and/or department-specific improvement initiatives that reduce inefficiencies, improve service delivery, and support regulatory compliance. Partner with operational leaders to evaluate business processes, identify pain points, prioritize initiatives, and propose solutions that enhance quality, efficiency, and member experience. Apply practical continuous improvement tools (Lean, root cause analysis, process redesign, workflow standardization etc.) to drive performance improvements in SCAN’s key areas. Identify automation opportunities and partner with technical teams to implement AI-driven solutions that streamline operations and reduce manual effort that align with regulatory requirements. Own full lifecycle of high-visibility improvement projects, from scoping and stakeholder alignment through implementation and sustainability. Monitor progress and communicate progress project outcomes, KPIs, and ROI to leadership. Facilitate cross-functional workshops and improvement events (e.g., Kaizen) to gather insights, align teams, and develop collaborative solutions. Analyze operational performance and metrics to inform data driven decision-making and evaluate impact of improvements. Translate data into meaningful insights and visualizations that guide business leaders toward action. Serve as a change agent, building continuous improvement capability across the organization through mentoring and coaching teams. Lead training and support adoption of improvement methodologies, tools, and best practices. Propose actionable recommendations and help facilitate the implementation of necessary changes. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Your Qualifications Bachelor's Degree or equivalent experience required. Healthcare Administration, Business, Public Health, or a related field. PMP Preferred. Graduate or Advanced Degree or equivalent experience preferred. 7+ years of experience in health plan operations, process improvement or management consulting roles, with demonstrated success in leading cross functional initiatives preferred. Leadership: Lead and inspire teams to achieve goals and drive organizational success Decision Making and Problem Solving: Effective decision-making and problem-solving skills Communication: Excellent communication and interpersonal skills Cross-Functional Coordination: Proven experience supporting cross-functional operational readiness for large-scale programs Planning and Critical Thinking: Strong planning, critical thinking, and leadership skills Initiative: Self-starter who can initiate and lead projects as well as navigate different environments Microsoft Project skills. Proficiency with process mapping tools, change management methods, and data analysis software (e.g., Minitab, Power BI, Visio). Deep understanding of continuous improvement frameworks; formal Lean or Six Sigma training or certification (e.g., Green Belt or Black Belt) preferred. Experience integrating AI, machine learning, RPA, or other automation platforms into business processes. Skilled in evaluating and optimizing internal and intra-departmental processes to improve efficiency, effectiveness, and alignment with organizational objectives Strong verbal and written communication, tailoring messages to diverse audiences at all levels. Adept at managing competing priorities and stakeholder expectations, with the ability to successfully juggle multiple initiatives in a dynamic, fast-paced environment. Demonstrated ability to work with all levels of staff, within and external to the organization to achieve shared goals and drive organizational success. Knowledge of managed care health insurance operations; strong experience in the healthcare payer industry and knowledge of Medicare. Strong ability to develop and maintain positive, productive relationships across business units, ensuring smooth communication and information exchange. What's in it for you? Base salary range: $125,400.00 to $181,419.00 per year Internal title - Business Analyst Manager Work Mode - Remote An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday Excellent 401(k) Retirement Saving Plan with employer match and contribution Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at SCAN by 2x Sign in to set job alerts for “Continuous Improvement Consultant” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Business Operations Analyst (Starlink)

90250 Federal, California SpaceX

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Job Description

BUSINESS OPERATIONS ANALYST (STARLINK)

One of the most ambitious missions that SpaceX has undertaken to date, Starlink is leveraging our experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation to provide fast, reliable internet to millions of users worldwide, connect humanity, and fund Mars colonization.

The Sr. Business Operations Analysts mandate is to enable human life on Mars, proliferate humanitys ability to communicate through Starlink, and improve Starlinks key performance indicators (KPIs) at SpaceX. The role combines data analytics with broader business planning, decision-making, strategy, and execution, directly supporting SpaceXs leadership. Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data, provide recommendations, and lead cross-functional decision-making and implementation. Our team is lean and dynamic, supporting several subgroups: growth, sales, logistics, supply chain, engineering, manufacturing, operations, and design. We encourage scope increase and variation across subgroups for high performers.

RESPONSIBILITIES:

  • Convert hardware into active, happy, paying customers through sales & operations planning ownership of hardware product(s) and/or program-level key performance indicator(s).
  • Monitor, analyze, provide strategic insights, execute, and improve vs. key performance indicators for the business (especially active subscribers, churn, sales, production, inventory, produce-to-activate, net promotor score, customer lifetime value, cost per unit, revenue, cost of sales, operating expenses, and capex).
  • Identify initiatives for improvement of SpaceXs business outlook, including developing, tracking, and executing business initiatives with SpaceXs leadership.
  • Facilitate modeling and decision-making for product development trades and product ramp/sunset plans, working with growth, sales, design, engineering, operations, logistics, finance, tax, legal, etc.
  • Enable and accelerate go to market execution for products post licensing and certification.
  • Proactively reduce churn (cancellations, suspensions) to achieve targeted levels and report progress.

BASIC QUALIFICATIONS:

  • Bachelor's degree in engineering, business, economics, or other quantitative field.
  • 1+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship.
  • 1+ years of experience in Excel or programming.

PREFERRED SKILLS AND EXPERIENCE:

  • Evidence of exceptional ability, especially within an ambiguous environment.
  • Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience.
  • Ability to read and interpret income statements, balance sheets, and cash flow statements.
  • Demonstrated success driving tangible impact/influencing within a broader organization.
  • Excellent analytical skills (e.g. Python, SQL, Tableau, Power BI, Power Query, Microsoft Office applications, Excel modeling, or similar data manipulation tools).
  • Strong written and verbal communication skills, particularly with senior business leaders.
  • Extreme sense of urgency and ownership.
  • Bias toward action and automation.
  • Strong interpersonal skills (examples: leading a student organization or working successfully in teams).
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work cross-functionally with different groups and teams.
  • Ability to work effectively in a dynamic environment with changing needs and requirements.
  • Ability to work independently and in a team, take initiative, and communicate effectively.

ADDITIONAL REQUIREMENTS:

  • Must be available to work extended hours and weekends as needed.
  • Willingness to travel to customer sites, other SpaceX locations, and events as needed.

COMPENSATION AND BENEFITS:

Pay range:
Business Operations Analyst/Level I: $75,000.00 - $5,000.00/per year
Business Operations Analyst/Level II: 90,000.00 - 115,000.00/per year.

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

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Senior Business Operations Specialist

90079 Los Angeles, California Rocket Lab

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Job Description

Turning Space into a Transportation Layer for Earth

Who We Are:

Eras of humanity can often be defined by a dominant transportation mode - horse drawn chariots, ocean going boats, or aircraft. These were spurred by a small group of people rigorously focused on building technology to achieve faster access to more of the world. We seek to usher in a new era of humanity defined by universal access to the whole globe free of borders and the presence of a routine way from space to Earth. To do this, we are building highly maneuverable re-entry vehicles that can loiter in orbit before precision landing back on Earth.

Key Responsibilities:

Youll own the end-to-end health of our back office so engineers and operators can focus on building and launching hardware. Reporting to the COO, youll be the single point of accountability for:

  • Equity & Compensation
    • Administer employee stock-option grants, option exercises, cap-table updates, and 409A valuations in partnership with outside counsel and our equity platform.
    • Partner with HR to support company-wide compensation reviews.
  • Vendor & Contract Management
    • Source, negotiate, and maintain contracts for everything from tooling suppliers to SaaS and insurance.
    • Build a streamlined purchase-order and approvals workflow that scales with headcount.
  • Regulatory & Compliance
    • Own all federal, state, and local business licenses, ITAR/EAR registrations, and statutory filings (e.g., Delaware franchise tax, California Statement of Information).
    • Track renewal calendars, prepare documentation, and coordinate with external legal partners to ensure nothing falls through the cracks.
  • People Ops & Culture
    • Serve as HR-operations leadown onboarding/off-boarding checklists, immigration paperwork, PTO policy administration, and employee-handbook updates.
    • Champion process improvements that protect our culture while increasing efficiency (think: Slack etiquette, meeting hygiene, knowledge-base structure).
  • General Administration
    • Manage office leases, EHS compliance, travel logistics, and day-to-day facilities needs (we have 30 k sq ft split between HQ and a test site).
    • Create dashboards and SOPs so leadership has real-time visibility into operational KPIs.

Required Qualifications:

  • Typically 5-10 years of applicable experience.
  • Proven track record of managing cross-functional projects from initiation to completion.
  • Experience driving organizational change and implementing new systems or processes.
  • Proficient in analyzing and interpreting complex data to drive actionable insights.
  • Familiarity with budgeting, forecasting, and financial modeling.
  • Ability to troubleshoot complex operational challenges and design practical solutions.
  • Comfortable working in fast-paced, ambiguous environments where priorities can shift quickly.
  • This position is onsite full-time in our Playa Vista, CA Headquarters.

Desired Qualifications:

  • Experience in a startup or high-growth company is strongly preferred.
  • Previous aerospace industry experience.

The California annual base salary for this role is currently $120,000-$150,000 Pay Grades are determined by role, level, location, and alignment with market data. Individual pay will be determined on a case-by-case basis and may vary based on the following considerations: interviews and an assessment of several factors that are unique to each candidate, job-related skills, relevant education and experience, certifications, abilities of the candidate and internal equity.

ITAR Compliance: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. Equal Employment Opportunity: Inversion provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, veteran status, or disability. Inversion collects and processes personal data in accordance with applicable data protection laws. If you are a US Job Applicant see the CCPA Privacy Policy Noticefor further details.
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