179 Aarp jobs in the United States

**Training classes start soon - apply today!**
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
If putting a smile on someone's face puts one on yours, you belong on our team. Here at Optum Puerto Rico Operations, we've brought together teams of incredibly compassionate and absolutely positive people to help serve our members or providers when they reach out to us with questions. Your helpful personality combined with our support, training and development will ensure your success. This is no small opportunity. This is a chance to leverage your compassion for others and build a rewarding career.
**Primary Responsibilities:**
+ Provides phone support to address the needs of members or providers, while actively listening to thoroughly understand the type of assistance required
+ Asks appropriate questions to determine the suitable procedures to resolve customer issues and/or questions
+ Documents all interactions in computer systems
+ Researches complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues
+ Assists customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools
This role is equally challenging and rewarding. It requires fluency in computer navigation and toggling while you confidently and compassionately engage in dialogue with the caller. Be assured that our training will provide you with knowledge of the various products, plans and levels of benefits available to members and you'll soon find yourself creating positive experiences and earning the gratitude of callers on an hourly basis.
**ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION**
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
+ Proven intermediate Windows PC navigation proficiency or higher and ability to navigate in multiple systems
+ Available to work (40 hours/week) Monday- Friday. Flexible to work any of our 8 hour shift schedules during our normal business hours of (7:00am to 12:00am) (Need to be available for a rotating schedule on Saturdays)
+ Bilingual Spanish/English proficiency
**Preferred Qualifications:**
+ Healthcare experience
+ Contact center experience
+ Data entry experience
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health’s presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health’s offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.

Skills Required:

• Strong verbal communication and persuasive abilities
• Excellent interpersonal skills with the ability to build trust and rapport quickly
• Strong organizational and multitasking skills to manage a personal caseload efficiently
• Self-motivated with the ability to work independently and meet outreach goals
• Comfortable with fast-paced environments and adapting outreach methods to various situations
• Proficient in using computer systems for documentation, communication, and managing outreach activities
• Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
• Fluent in English; Spanish proficiency is a plus

Key Behaviors:

Engagement: 

• Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.

Resilience: 

• Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.

Adaptability: 

• Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.

Team Collaboration: 

• Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.

Efficiency: 

• Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.

Compassion: 

• Approaches patient interactions with empathy, ensuring each patient feels heard and understood.

Cultural Competency: 

• Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.

Competencies:

Communication: 

• Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.

Patient Engagement: 

• Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.

Customer-Centric: 

• Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.

Problem Solving: 

• Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.

Time Management: 

• Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.

Data Management: 

• Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company’s systems.

Community Knowledge:

• Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

PIb82549d5703c-34600-37829390

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health’s presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health’s offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.

Skills Required:

• Strong verbal communication and persuasive abilities
• Excellent interpersonal skills with the ability to build trust and rapport quickly
• Strong organizational and multitasking skills to manage a personal caseload efficiently
• Self-motivated with the ability to work independently and meet outreach goals
• Comfortable with fast-paced environments and adapting outreach methods to various situations
• Proficient in using computer systems for documentation, communication, and managing outreach activities
• Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
• Fluent in English; Spanish proficiency is a plus

Key Behaviors:

Engagement: 

• Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.

Resilience: 

• Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.

Adaptability: 

• Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.

Team Collaboration: 

• Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.

Efficiency: 

• Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.

Compassion: 

• Approaches patient interactions with empathy, ensuring each patient feels heard and understood.

Cultural Competency: 

• Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.

Competencies:

Communication: 

• Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.

Patient Engagement: 

• Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.

Customer-Centric: 

• Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.

Problem Solving: 

• Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.

Time Management: 

• Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.

Data Management: 

• Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company’s systems.

Community Knowledge:

• Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

PI8429d398910a-34600-37827961

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step. 

The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.  

Applicants tend to be individuals who would describe themselves as a “people person.”  You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you! 

 KEY RESPONSIBILITIES: 

• Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
• Speak with patients about the role that Upward Health can play in helping them improve their health
• Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process
• Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
• On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
• Participate in weekly team meetings focused on ongoing education and improvement
• Accurate and timely documentation in our company‘s software system

 KNOWLEDGE, SKILLS & ABILITIES: 

• Verbal communication skills
• Persuasiveness
• Flexibility
• Dedication and resilience
• Energetic
• Attention to detail
• Ability to multitask
• Both independence and teamwork
• Solid computer skills

QUALIFICATIONS:

• Ability to quickly establish trust and build a relationship with patients
• Ability to clearly communicate Upward Health’s service offering and value
• Active listening skills and genuine compassion for others
• Quick thinking and ability to respond to questions and objections 
• Organized and self-motivated 
• Ability to work independently and meet established goals
• Enjoys collaboration within a team environment and working with people of different skills and experience
• Knowledge of community resources in the local market
• Able to maintain clear professional boundaries with patients and coworkers
• Commitment to represent the company with professionalism
• Demonstrates cultural competency and ability to work with diverse groups of community members
• Comfortable using computer for documentation, communication, and organizing work
• Must have reliable transportation to perform essential outreach functions
• Must be fluent in English. Spanish speaking a PLUS!
• Able to work flexible hours, including occasional night/weekend work
• Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience. 

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. 

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. 

PIf39529db899d-34600-37096092

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step. 

The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.  

Applicants tend to be individuals who would describe themselves as a “people person.”  You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you! 

 KEY RESPONSIBILITIES: 

• Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
• Speak with patients about the role that Upward Health can play in helping them improve their health
• Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process
• Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
• On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
• Participate in weekly team meetings focused on ongoing education and improvement
• Accurate and timely documentation in our company‘s software system

 KNOWLEDGE, SKILLS & ABILITIES: 

• Verbal communication skills
• Persuasiveness
• Flexibility
• Dedication and resilience
• Energetic
• Attention to detail
• Ability to multitask
• Both independence and teamwork
• Solid computer skills

QUALIFICATIONS:

• Ability to quickly establish trust and build a relationship with patients
• Ability to clearly communicate Upward Health’s service offering and value
• Active listening skills and genuine compassion for others
• Quick thinking and ability to respond to questions and objections 
• Organized and self-motivated 
• Ability to work independently and meet established goals
• Enjoys collaboration within a team environment and working with people of different skills and experience
• Knowledge of community resources in the local market
• Able to maintain clear professional boundaries with patients and coworkers
• Commitment to represent the company with professionalism
• Demonstrates cultural competency and ability to work with diverse groups of community members
• Comfortable using computer for documentation, communication, and organizing work
• Must have reliable transportation to perform essential outreach functions
• Must be fluent in English. Spanish speaking a PLUS!
• Able to work flexible hours, including occasional night/weekend work
• Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience. 

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. 

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. 

PIc039a25aec6d-34600-37096095

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health’s presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health’s offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.

Skills Required:

• Strong verbal communication and persuasive abilities
• Excellent interpersonal skills with the ability to build trust and rapport quickly
• Strong organizational and multitasking skills to manage a personal caseload efficiently
• Self-motivated with the ability to work independently and meet outreach goals
• Comfortable with fast-paced environments and adapting outreach methods to various situations
• Proficient in using computer systems for documentation, communication, and managing outreach activities
• Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
• Fluent in English; Spanish proficiency is a plus

Key Behaviors:

Engagement: 

• Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.

Resilience: 

• Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.

Adaptability: 

• Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.

Team Collaboration: 

• Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.

Efficiency: 

• Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.

Compassion: 

• Approaches patient interactions with empathy, ensuring each patient feels heard and understood.

Cultural Competency: 

• Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.

Competencies:

Communication: 

• Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.

Patient Engagement: 

• Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.

Customer-Centric: 

• Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.

Problem Solving: 

• Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.

Time Management: 

• Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.

Data Management: 

• Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company’s systems.

Community Knowledge:

• Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

PI1263b0087a3a-34600-37485626

**Responsibilities**
The Community Outreach Specialist will play a vital role in promoting community wellness by providing basic health screenings and connecting individuals to appropriate healthcare resources. This position focuses on delivering services in community-based settings such as health fairs, schools, shelters, senior centers, and places of worship. This is a limited, 3-year position based on the length of the grant funding the program.
**Qualifications**
+ New graduates or a minimum of one-year experience working in the medical field.
+ Must have completed an accredited Medical Assistant program with phlebotomy skills, Phlebotomist program or Licensed Vocational Nurse Program.
+ Blood glucose training.
+ Able to work flexible hours including some evenings or weekends.
+ Bilingual skills English/Spanish required.
+ Basic understanding of health conditions like hypertension, diabetes, and obesity.
+ Proficient in Word and Google Workspace computer applications.
+ Experience providing direct services or outreach in underserved communities preferred.
**Overview**
Founded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 50,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, and orthopedics.
Additionally, St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and was named as a 2024-2025 High Performing Hospital for Heart Attacks by U.S. News & World Report. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems. Visit for more information.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
One Community. One Mission. One California ( Range**
$24.00 - $32.80 /hour
We are an equal opportunity/affirmative action employer.

This Opportunity
WSP has an opening for a **Community Outreach Specialist** to work at the **Pompano Beach office** of **Florida's Turnpike Enterprise** . The position will support, assist and offer guidance to the program in public involvement, public information, outreach and communications. The selected candidate will also join a talented group of other WSP communications professionals supporting the Turnpike program.
This is an exciting opportunity to join our national team of talented communications and public involvement professionals. As part of WSP's Communications Advisory Services Practice, you may work on a wide range of infrastructure projects. The successful applicant will have the opportunity to expand their skillset and experience in public outreach, project coordination, public involvement, business development and communications techniques.
Your Impact
+ Attend weekly construction progress meetings as necessary to understand current project issues
+ Develop and produce information deliverables - fact sheets, PowerPoint presentations, graphics, etc.
+ Work with construction project managers to identify and help manage information related to construction issues
+ Respond to general customer toll inquiries - via phone and writing from various internal and external customers
+ Serve as liaison between Turnpike projects and the community primarily in active construction zones
+ Develop and plan public outreach campaigns prior to start of construction projects
+ Coordinate and schedule mass mailers related to construction projects
+ Research and help resolve issues pertaining to Construction, Maintenance, Traffic operations and other departments
+ Research, draft responses, check for accuracy, and seek approval to a variety of media requests and elected official inquiries
+ Promote Turnpike programs and initiatives by establishing, developing, and maintaining contact with media, professional and civic organizations, and other special interest groups
+ Coordinate and participate in public meetings with various neighborhood groups or other Turnpike stakeholders as assigned
+ Develop special educational and promotional materials for presentation at meetings and conferences
+ Organize and support various special events, groundbreakings, grand opening ceremonies and public meetings
+ Research, develop responses and generate posts for social media platforms (Twitter, Facebook, etc.)
+ Research and develop content for project webpages and newsletters
+ Reply to inquiries from the public and resolve concerns on behalf of the client
Who You Are
**Required Qualifications**
+ Three to five years of experience
+ Bachelor's Degree in communications, marketing, or a related field
+ Public involvement or community engagement experience on transportation projects
+ Ability to work well with the public and interact effectively with all organizational levels, including agency/client staff, senior management, executive leadership, board members, community leaders, and city/county/state representatives,
+ Excellent verbal, writing, and presentation skills
+ Ability to work independently, interdependently with teams and demonstrate initiative
+ Ability to work beyond standard business hours periodically
+ Strong time management skills and high attention to detail
+ Ability to meet deadlines and multi-task in a fast-paced environment
+ Strong computer skills, including experience with Microsoft Office, Word, Excel, Outlook, and PowerPoint
+ Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures
+ Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies
**Preferred Qualifications**
+ Experience working on Florida Department of Transportation projects
+ Knowledge and experience using AP style in the creation of documents
+ Public involvement training from Florida Department of Transportation
+ Bilingual (Spanish and English) communications/translations
+ Local candidates preferred
+ Graphic design experience (Adobe Photoshop, Illustrator, Snagit, Canva, etc.)
+ Ability to work with stock images and deliver creative content (text, photo and video)
#LI-MH4
**About WSP**
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
**NOTICE TO THIRD PARTY AGENCIES:**
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

**Community Outreach Dietitian**
**Job Details**
**Job Location**
MCFI Main Campus - Milwaukee, WI
**Position Type**
Full Time
**Education Level**
4 Year Degree
**Travel Percentage**
Up to 25%
**Job Shift**
Day
**Job Category**
Nonprofit - Social Services
**Description**
**Job Purpose:** The Community Outreach Dietitian assists in the management and implementation of a high
quality, evidence-based Community Nutrition Program that distinguishes our agency as a leader in the food
and nutrition industry. Our focus is on early intervention of nutrition and wellness education and being a
strong community partner to provide all children with access to fresh, tasty, nutritious, student accepted,
and safe food. This position is responsible for assisting with all aspects of our community nutrition program,
menu management, and ensuring compliance within all Department of Public Instruction (DPI) and nutrition
credentialing audits.
**Essential Job Functions** :
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
+ Maintains the master nutrition information database utilizing HealthePro, or designated nutrition analysis software, including carbohydrate counts, allergies, etc.
+ Maintains updated files for Child Nutrition labels, nutrition information, and ingredient statements.
+ Assists with menu development, menu enhancement, recipe crediting, and distribution of menus and menu tools. Co-leads the recipe development process and the Culinary Council.
+ Maintains and distributes all nutrition/crediting related documents, including production transport sheets, production assignments, etc.
+ Assists with ensuring compliance for all Department of Public Instruction and nutrition credentialing audits. This includes site visits, style of service training, general training/education, wellness policy reviews, and pre-audits for DPI.
+ Creates, distributes, and presents nutrition and wellness education materials to CFI community partners, agency employees, agency consumers, and as assigned.
+ Maintains and improves service delivery by assessing the organization and its services from the customer's point of view.
+ Participates and presents in staff meetings and provides information regarding menu development, clinical nutrition management protocols, including training, and audit preparation.
+ Other duties as assigned
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials** : (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education** : Bachelor of Science or Masters in Dietetics or Nutrition preferred. Will consider a candidate who is enrolled in an accredited Dietetics program as well as Registered Dietitian Eligible candidates
**Minimum Required Experience:** Experience in school nutrition is preferred
**Required License - Certification - Registration:**
+ ServSafe Food Protection Manager Certification required within 90 days of hire and to be maintained throughout employment.
+ Registered Dietitian with the Academy of Nutrition and Dietetics is required within 6 months of hire and must be maintained.
+ ServSafe Proctor and ServSafe Instructor is desired.
Issued By Governing Body (if applicable): National Restaurant Association Education
Foundation and Academy of Nutrition and Dietetics
**Travel Type:** Up to 25%
**Required Valid Driver's License:** Valid Wisconsin driver's license
**Required Auto Insurance:** Vehicle liability insurance in accordance with Agency policy
**Knowledge, Skills, & Abilities** :
+ Knowledge and Ability to communicate regulation, standard, or policy within the context of the customer's situation.
+ Knowledge of nutrition related software, preferred.
+ Knowledge to use work related equipment and applications such as cell phone and texting, computers, photo copier, Microsoft Office, and Teams
+ Ability to utilize resources in an organized manner and prioritize tasks.
+ Ability to work with staff and clients from diverse backgrounds.
+ Access to a reliable personal vehicle
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** Exerting up to 40 pounds of force occasionally and/or a negligible amount of force frequently or constantly lift, carry, push, pull or otherwise move objects. Walking, moving about on foot to accomplish tasks, pushing, pulling. Lifting, raising objects from a lower to a higher position or moving
objects horizontally from position to-position. Fingering, picking, pinching, grasping items, typing, or
otherwise working. Sedentary work involves sitting most of the time.
Talking, expressing, or exchanging ideas by means of the spoken word. Hearing, perceiving the nature of
sounds at normal speaking levels with or without correction.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions:** Exposure to indoor and outdoor elements. Exposure to a variety of community-based
work environments, including production kitchens, schools, afterschool programs, etc., that may present
varying levels of activity, noise, and temperatures.