36 Account Management Executive jobs in Cave Springs
Customer Relations Specialist - Bentonville
Posted today
Job Viewed
Job Description
Job Description
Customer Relations Specialist
Bentonville, TN
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection : We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our Nashville branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour , based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO , 10 company-paid holidays , and your birthday off !
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
Candidates must be willing to complete a background check for this position
Customer Relations Representative - State Farm Agent Team Member
Posted today
Job Viewed
Job Description
Job Description
Benefits:
- License Reimbursement
- Salary plus Commission/Bonus
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Serena Smith - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
Customer Relations Representative - State Farm Agent Team Member
Posted today
Job Viewed
Job Description
Job Description
Benefits:
- Salary Plus Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Dewayne Trichell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Customer Relations Representative - State Farm Agent Team Member
Posted today
Job Viewed
Job Description
Job Description
Benefits:
- Group Life Insurance
- Community Volunteer Opportunities
- Salary plus Incentive/Bonuses
- Growth Opportunity
- Paid Licensing or Reimbursement
- 401(k) matching
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a member of the Darryl Andrews Insurance Agency team, you will embody our core values: Doing the Right Thing, Prioritizing the Customer, positively impacting our Environment, maintaining a Fanatical Attention to Consistency and Detail, and embracing a Can-Do Attitude. Your role will involve creating exceptional client experiences that contribute to the success and growth of our agency. With your keen attention to detail, strong customer service skills, and genuine desire to assist others, you will be a perfect fit for this position.
You will advance your career by addressing customer inquiries, collaborating with fellow team members, and anticipating the needs of the community you serve.
If you are the empathetic, customer-focused team member we are looking for, we look forward to connecting with you. We are excited about the potential for internal growth opportunities for candidates who are particularly driven and sales-oriented.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Ask good questions to learn customer needs.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Customer Relations Representative - State Farm Agent Team Member
Posted today
Job Viewed
Job Description
Job Description
Position Overview
Jordan Smithson - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Relations Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value.
Responsibilities
- New business acquisition - leads provided
- Establish customer relationships and follow up with customers, as needed.
- Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- 401k
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- License reimbursement
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
- Interest in a career, not just a job
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
BUSINESS DEVELOPMENT ASSOCIATE
Posted 3 days ago
Job Viewed
Job Description
**Overview**
A Business Development Associate is an enthusiastic, sales oriented support person and will be working closely with the Business Development team to exceed client expectations and grow the business. This position is detail orientated and the backbone of the day-to-day client operations and project management. Experience working in shopper marketing, brand management, marketing services and/or the CPG industry is a plus.
**Responsibilities**
+ Establish and maintain strong client relationships.
+ Work closely with the Business Development team to develop sales materials, analyze program results and develop insights.
+ Proactively help to grow existing clients and develop new clients.
+ Be an active and engaged participant on the team.
+ Effectively and professionally communicate verbal and written materials.
+ Demonstrate passion for the highest quality of work and attention to detail.
+ Independent thinker with exceptional teamwork skills.
NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education/Experience: A four (4) year college degree or equivalent training with relevant experience; minimum 1-2 years of experience in a business development / client services /sales support role.
Other Functions: Strong computer/technical skills; Ability to create presentations and comfortable with Excel; Respect for organizational policies and procedures; Client service attitude; Extensive use of and experience with MS Office, Sales Force and Outlook; Stellar work ethic with a sense of responsibility and urgency; Professional, assertive and service-oriented in nature; Experience interacting with low to mid-level management; Highly organized; Excellent written and verbal communication skills.
Certificates, Licenses, Registrations:
Supervisory Responsibility: None.
Working Conditions: An office environment with administrative assistance; provision of copiers, fax, printers, voice mail and parking.
Physical Demands: Able to type freely and work with computer monitors and keyboards for prolonged periods of time on a daily basis; Able to drive and/or fly on commercial airlines.
Language Skills: English is the primary language skill; however, bilingual skills may be advantageous based on business necessity.
CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
Business Development Manager
Posted 3 days ago
Job Viewed
Job Description
The **Business Development Manager** will help manage Acosta's corporate new business process. Assists in research and analysis to identify potential client targets and quantify opportunities. Assists in the development of new client presentation strategies. Assists in the analysis and development of Acosta's new business presentations, including regular interaction with Acosta's field management across numerous channels, departments, and functions.
Acosta Group is the sales and marketing powerhouse behind the most recognized and loved brands. Our team of industry-leading companies and multiple-discipline experts drive results and provide innovative solutions for our clients and customers by connecting the dots across all consumer touchpoints. With over 95 years of experience, Acosta is proudly the proven resource for top retailers and CPG companies across the world.
**RESPONSIBILITIES**
**Some Essential Functions of this Position:**
+ Ability to easily and openly communicate needs and objectives throughout various levels within the Acosta organization - corporate and field
+ Oversees and participates in development, analysis and research activities to help Acosta increase market share.
+ Field various calls and requests for corporate and new business materials
+ Maintain essential slides, trackers, historical information for use in presentation development and company education
+ Assist in the analysis of new business opportunities: value quantification, overall trends, competitive landscape.
+ Create and maintain business trackers and reports for new clients.
+ Act as point person for onboarding new clients - work with client senior level management and Acosta field organization.
+ Research potential clients-areas of business, distribution of sales by trade class/category, etc, business structure, current relationships, etc.
+ Assist in the development of new client strategies - identify opportunity gaps, strategies to help potential client close the gaps.
+ Strong analytic capabilities - ability to work in syndicated data systems to develop analysis
+ Adaptability and resilience in the face of workplace change, with a proactive mindset toward embracing innovation and continuous improvement.
+ Other duties as assigned
**QUALIFICATIONS**
**Minimal Education Requirements:**
+ Bachelor's Degree
**Experience Requirement:**
+ Two years of Category Management experience
+ Some Business Management (Acct Mgr or Bus Mgr) experience preferred
**Knowledge, Skill and Ability Requirements:**
+ Strong presentation skills, enabling effective communication with diverse audiences, and proficiency in Microsoft Office products (Word, Excel, PowerPoint).
+ Strong PowerPoint & presentation development skills
+ Strong Excel skills
+ Presentation strategy skills
+ Proficient in building Power BI dashboards from multiple data sources
The incumbent(s) in this position should exhibit the following ACOSTA values:
People Minded - Must show dignity and respect to all people
Integrity - Must exemplify the highest degree of ethical behavior
Results Oriented - Must show passion, pride and commitment to succeed
Trust - Must be honest, sincere and confident
Teamwork - Must build trusting relationships
Innovation - Must progress through a combination of creativity, common sense and vision
Balance - Must maintain an optimistic attitude and keep perspective on what is important in life
**#DiscoverYourPath**
**ABOUT US**
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $72,600.00 - $85,000.00
**Company:** Acosta Employee Holdco LLC
**Req ID:** 5700
Be The First To Know
About the latest Account management executive Jobs in Cave Springs !
Business Development Manager
Posted 3 days ago
Job Viewed
Job Description
The **Business Development Manager** will help manage Acosta's corporate new business process. Assists in research and analysis to identify potential client targets and quantify opportunities. Assists in the development of new client presentation strategies. Assists in the analysis and development of Acosta's new business presentations, including regular interaction with Acosta's field management across numerous channels, departments, and functions.
Acosta Group is the sales and marketing powerhouse behind the most recognized and loved brands. Our team of industry-leading companies and multiple-discipline experts drive results and provide innovative solutions for our clients and customers by connecting the dots across all consumer touchpoints. With over 95 years of experience, Acosta is proudly the proven resource for top retailers and CPG companies across the world.
**RESPONSIBILITIES**
**Some Essential Functions of this Position:**
+ Ability to easily and openly communicate needs and objectives throughout various levels within the Acosta organization - corporate and field
+ Oversees and participates in development, analysis and research activities to help Acosta increase market share.
+ Field various calls and requests for corporate and new business materials
+ Maintain essential slides, trackers, historical information for use in presentation development and company education
+ Assist in the analysis of new business opportunities: value quantification, overall trends, competitive landscape.
+ Create and maintain business trackers and reports for new clients.
+ Act as point person for onboarding new clients - work with client senior level management and Acosta field organization.
+ Research potential clients-areas of business, distribution of sales by trade class/category, etc, business structure, current relationships, etc.
+ Assist in the development of new client strategies - identify opportunity gaps, strategies to help potential client close the gaps.
+ Strong analytic capabilities - ability to work in syndicated data systems to develop analysis
+ Adaptability and resilience in the face of workplace change, with a proactive mindset toward embracing innovation and continuous improvement.
+ Other duties as assigned
**QUALIFICATIONS**
**Minimal Education Requirements:**
+ Bachelor's Degree
**Experience Requirement:**
+ Two years of Category Management experience
+ Some Business Management (Acct Mgr or Bus Mgr) experience preferred
**Knowledge, Skill and Ability Requirements:**
+ Strong presentation skills, enabling effective communication with diverse audiences, and proficiency in Microsoft Office products (Word, Excel, PowerPoint).
+ Strong PowerPoint & presentation development skills
+ Strong Excel skills
+ Presentation strategy skills
+ Proficient in building Power BI dashboards from multiple data sources
The incumbent(s) in this position should exhibit the following ACOSTA values:
People Minded - Must show dignity and respect to all people
Integrity - Must exemplify the highest degree of ethical behavior
Results Oriented - Must show passion, pride and commitment to succeed
Trust - Must be honest, sincere and confident
Teamwork - Must build trusting relationships
Innovation - Must progress through a combination of creativity, common sense and vision
Balance - Must maintain an optimistic attitude and keep perspective on what is important in life
**#DiscoverYourPath**
**ABOUT US**
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $72,600.00 - $85,000.00
**Company:** Acosta Employee Holdco LLC
**Req ID:** 5700
Business Development Manager
Posted 3 days ago
Job Viewed
Job Description
The **Business Development Manager** will help manage Acosta's corporate new business process. Assists in research and analysis to identify potential client targets and quantify opportunities. Assists in the development of new client presentation strategies. Assists in the analysis and development of Acosta's new business presentations, including regular interaction with Acosta's field management across numerous channels, departments, and functions.
Acosta Group is the sales and marketing powerhouse behind the most recognized and loved brands. Our team of industry-leading companies and multiple-discipline experts drive results and provide innovative solutions for our clients and customers by connecting the dots across all consumer touchpoints. With over 95 years of experience, Acosta is proudly the proven resource for top retailers and CPG companies across the world.
**RESPONSIBILITIES**
**Some Essential Functions of this Position:**
+ Ability to easily and openly communicate needs and objectives throughout various levels within the Acosta organization - corporate and field
+ Oversees and participates in development, analysis and research activities to help Acosta increase market share.
+ Field various calls and requests for corporate and new business materials
+ Maintain essential slides, trackers, historical information for use in presentation development and company education
+ Assist in the analysis of new business opportunities: value quantification, overall trends, competitive landscape.
+ Create and maintain business trackers and reports for new clients.
+ Act as point person for onboarding new clients - work with client senior level management and Acosta field organization.
+ Research potential clients-areas of business, distribution of sales by trade class/category, etc, business structure, current relationships, etc.
+ Assist in the development of new client strategies - identify opportunity gaps, strategies to help potential client close the gaps.
+ Strong analytic capabilities - ability to work in syndicated data systems to develop analysis
+ Adaptability and resilience in the face of workplace change, with a proactive mindset toward embracing innovation and continuous improvement.
+ Other duties as assigned
**QUALIFICATIONS**
**Minimal Education Requirements:**
+ Bachelor's Degree
**Experience Requirement:**
+ Some Business Management (Acct Mgr or Bus Mgr) experience preferred
+ Two years of Category Management experience is a PLUS
**Knowledge, Skill and Ability Requirements:**
+ Presentation skills, enabling effective communication with diverse audiences, and proficiency in Microsoft Office products (Word, Excel, PowerPoint).
+ PowerPoint & presentation development skills
+ Excel skills
+ Presentation strategy skills
+ Proficient in building Power BI dashboards from multiple data sources is a PLUS
**#DiscoverYourPath**
**ABOUT US**
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $72,600.00 - $85,000.00
**Company:** Acosta Employee Holdco LLC
**Req ID:** 7048
Director, Business Development
Posted today
Job Viewed
Job Description
Job Description
Sevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. We work with leading brands like McDonald’s, Starbucks, Sprouts, and BP, to name a few. At Sevan, we provide the talent, technology, and trusted expertise needed to consistently deliver excellence in multi-site construction.
Sevan is an INC. 5000 Fastest-Growing Company – Great Places to Work 2024 – 2024 HIRE Vets Gold Medallion Award - Best Places to work in Chicago ’20, ’21, ’22, ’23, – Best Places to Work in Construction 2023
Summary: The Director, Business Development is an individual contributor, quota carrying, results focused sales professional in the Architecture, Engineering & Construction (AEC) industry. This person will quickly understand, educate, and sell Sevan’s capabilities, along with the value we bring to Fortune clients in the quick service restaurant (QSR), grocery, fuels, c-store, and retail spaces. Heavy outreach experience and passion is expected with results of converting leads into appointments and sales. The Director, Business Development will work closely with the Marketing, Sales and Operations teams to sell Sevan’s offerings to prospects and warm leads.
Essential Duties and Responsibilities:
- Landing and expanding new client relationships for Sevan’s services.
- Developing overarching and tactical strategies for business development within the organization, focusing on all possible avenues to support continued growth.
- Identify, qualify, capture, and close deals through proactive relationship-building with potential customers.
- Establishing and maintaining a pipeline of target opportunities that have been qualified through initial conversations with key stakeholders.
- Conducting ongoing and routine outreach to potential clients, and representing Sevan at meetings, conferences, and other external events.
- Overseeing and implementing full sales cycle, including market research, needs analysis, pitch and closing strategies.
- Writing and distributing agendas, proposals, cost estimates, and briefing documents for internal and external meetings.
- Utilize LinkedIn, ZoomInfo/SeamlessAI and other lead generation platforms to track upcoming client activity and target contacts.
- Communicating all account contract obligations to operations and finance to ensure the organization understands what is required to meet contractual obligations.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree from an accredited college or university preferably in Business, Marketing, or related field.
- Ten (10) plus years of business development experience in the Architecture, Engineering & Construction (AEC) industry.
- Experience with national and international clients.
- Proven track record of closing deals, with a history of meeting or exceeding goals.
- Must have experience leading and executing full sales cycle (prospecting through closing).
- Must possess excellent perception and problem-solving skills, and the ability to quickly recognize opportunities.
- Ability to prioritize and manage workload.
- Strong networking skills.
- Experience in multi-site projects preferred.
- Constant verifiable quota achievement, in an individual contributor sales role.
Why Join Sevan?
At Sevan, we believe in creating a supportive and dynamic environment where your contributions truly matter. Here’s what you can expect as part of our team:
- Live Our Values: Join a company that values integrity, respect, teamwork, excellence, and charity. These principles are at the heart of everything we do.
- Champion Key Initiatives: Play a vital role in driving Sevan-wide initiatives like Safety and Sustainability, ensuring positive impacts for our people and the planet.
- Inspire and Lead: Help us bring our vision to life by embracing our commitment to Service, Talent, and Choices—you’ll have a voice in shaping the future.
- Set the Standard: Be a role model for professional behavior, fostering a workplace culture that motivates and inspires others.
- Grow With Us: Take charge of your personal and professional growth through hands-on experience, engaging training programs, and opportunities to mentor interns and co-ops.
- Support Development of Top Brands: Opportunity to work behind the scenes supporting efforts for industry leaders like McDonald’s, Starbucks, and 7-Eleven.
Pay & Benefits:
The anticipated base compensation range for the position is $100,000 to $115,000 is based on a full-time schedule, market and business conditions, and is commensurate on individual education, qualifications, and experience. Benefits include medical, dental, vision, life, and disability insurances, flexible paid time off, paid holidays, sick time, and a matching 401K plan.
Work Conditions & Travel:
This is a remote based role with recurring travel as needed. A highly collaborative environment that flourishes when individual and team contributions combine to achieve target goals and objectives. Able to work remotely in a home office setting and manage time effectively with multiple projects and deadlines. Travel (30% - 60%) to client meetings and events as needed. Regularly required to sit; occasionally required to stand; walk; occasionally lift and/or move up to 15 pounds.
Sevan Multi-Site Solutions, Inc. is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.