Territory Manager, Surgical Pain - Southern California (Los Angeles / Orange County)

San Francisco, California Avanos Medical

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Requisition ID: 6451

Job Title: Territory Manager, Surgical Pain - Southern California (Los Angeles / Orange County)

Job Country: United States (US)

Here at Avanos Medical, we passionately believe in three things:
  • Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
  • Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
  • Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.

Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit

Territory: Southern California

Covering: Santa Barbara to San Diego

Essential Duties and Responsibilities:

As the Surgical Pain Territory Manager, you will be responsible for meeting or exceeding the sales objectives of the Surgical Pain products. These products include On-Q and Ambit Pump Pumps. The Territory Manager will work with Health Care Professionals and business leaders in hospitals, ambulatory surgery centers, and clinics in a geographic territory. This position reports to the Regional Sales Manager. The role requires up to 50% travel including over-nights.

The ideal candidate for the Territory Manager role will utilize analytical skills and product knowledge to build and maintain relationships with surgical staff in assigned territories. They will be an excellent communicator with a passion for achievement and a consistent track record of year over year winning in their market. They will be active in their accounts and demonstrate consistent engagement with current and potential customers They will utilize CRM tools and reporting data will enable the Territory Manager to grow their territory and deliver value to customers.

Key Responsibilities:
  • Develop and maintain relationships with surgeons, physicians, therapists, nurses, clinicians, department decision makers and/or administrators within assigned accounts or markets
  • Being present during surgical procedures to answer product-related questions in an O.R. setting
  • Close new sales opportunities and generate new customer leads while actively protecting existing market share
  • Be in the field at least 4.5 days each week communicating with current and potential customers
  • Develop and execute strategies to achieve business objectives
  • Actively participate with Regional Manager in the strategic and tactical planning process
  • Sales positioning, analysis, and in-servicing of product categories that address customers' pain points.
  • Implementation of the business and selling activities required to meet objectives
  • Drive contract management, including local price negotiations
  • Demonstrate deep clinical knowledge and an understanding of effective medical device sales
Your qualifications

Required:
  • Bachelor's degree in business, marketing or any related field
  • At least four years of demonstrated success in sales, with at least two of those years in medical sales calling on surgeons, hospitals and ASCs
  • At least one year of experience in an operating room setting
  • Understanding of the hospital/ASC buying process including the role of GPO's, IDN's, and Distributors
  • Knowledge of healthcare reimbursement methodologies, including but not limited to fee for service, value-based care and alternative payment methods
  • Ability to think strategically and constructively challenge status quo
  • Strong verbal and written communications skills and interpersonal skills
  • Effective time management and prioritization skills
  • Ability to travel up to 50%, including overnights
  • Experience working with PC based applications (Windows, Word, Excel, and PowerPoint)
  • Deep understanding of medical terminology and clinical practices
  • Evidence of continued personal and professional growth and development
  • Ability to lead in the face of ambiguity
  • Persistence to achieve long-term objectives in the face of obstacles
Preferred:
  • B2B (business to business) selling experience
  • Surgical Case experience
  • Experience with musculoskeletal products (Ortho, Spine, Trauma, Sports Medicine)
  • Track record of success covering large territories and owning sales goals as an individual rather than on a team
  • Demonstrated market development and growth


The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Salary Range:

The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted.

#LI-Remote

Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here

Join us at Avanos
Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.

Make your career count
Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.

Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.

Avanos also offers the following:

benefits on day 1

free onsite gym

onsite cafeteria

HQ region voted 'best place to live' by USA Today

uncapped sales commissions
Apply Now

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We work collaboratively with various internal teams, including Marketing, Product, and Sales, to ensure successful partner onboarding and enablement. This role will significantly impact our company's market penetration and revenue growth goals.What You'll Do…Outbound Prospecting & Pipeline Development: Identify and prospect ecommerce agencies, digital marketing firms, and marketplace management companies across the USExecute outreach campaigns via email, LinkedIn, phone, and industry events to identify high-potential agency partnersQualify and prioritize agencies based on client roster, 3P marketplace experience, and growth potentialConvert prospects into active partners by demonstrating Walmart Marketplace's opportunity and our partnership value propositionDevelop and execute comprehensive partnership strategies and go-to-market plans.Lead complex negotiations with agency leadership on partnership terms, SLAs, and performance expectationsCreate innovative business models and revenue-sharing frameworks for partners.Track and report on partnership performance metrics and KPIs.What You'll Bring…5+ years of experience in business development, partnerships, or channel sales.Outbound business development experience with demonstrated success in cold prospecting and pipeline generationProven track record of building and managing successful agency and channel partnerships such as SIs.Deep understanding of 3P marketplace landscape (Amazon, Walmart, Target+, etc.) and agency service modelsStrong negotiation skills with the ability to structure complex partnership agreements.Excellent relationship-building capabilities with C-level executives and decision-makers.Experience with CRM systems and partnership management tools.Preferred QualificationsExperience in working at an advertising and/or digital media agency or in New Business/Business Development roles at an Ecommerce Agency.Marketplace specialization experience with 3P platformsExperience in SaaS, marketing technology, Ecommerce or related industry.Demonstrated success in developing and scaling partner programs.Knowledge of partner enablement strategies and best practices.Experience with partner marketing initiatives and co-selling strategies.Track record of building and scaling partner programs from ground up (0 to 50+ active partners)Understanding of agency service gaps in 3P marketplace management (listing optimization, inventory management, advertising)What Makes This Role Unique:This isn't a typical partnership role - you'll be building Walmart Marketplace's agency ecosystem from the ground up, working with agencies making the strategic shift to marketplace strategies. You'll have direct impact on enabling hundreds of agencies to offer 3P marketplace services to their brand clients, creating a multiplier effect for platform growth.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more?You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable?For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart?Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms?For information about benefits and eligibility, see One.Walmart?San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$02,000.00?Bentonville, Arkansas US-10735:The annual salary range for this position is 80,000.00- 155,000.00?Additional compensation includes annual or quarterly performance bonuses?Additional compensation for certain positions may also include:?- Stock?Minimum Qualifications.Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Preferred Qualifications.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., SalesPrimary Location.850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

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Manager, Sales & Account Management

94597 Acalanes Ridge, California Kaiser Permanente

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Job Summary:
Manages the design and implementation of complex sales and account plans including new products, benefits offerings, or pricing models. Manages team member activities for local and regional enrollment meetings to win and retain customers. Manages team members to pursue sales opportunities in new or growing markets. Guides team members to build and leverage relationships with brokers, channels, and customers to demonstrate value and build commitment. Guides the delivery of plan design, quote, and Request for Proposal (RFP). Monitors account performance to identify and mitigate potential issues. Ensures a positive customer experience by managing the team to identify and address customer needs in alignment with KP vision and values. Identifies service failure trends, and develops strategies to better serve customers and fulfill KP mission. Coaches team members to execute on cross-sell and up-sell opportunities with existing customers.
Essential Responsibilities:
+ Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
+ Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
+ Contributes to a positive customer experience by: managing the team to develop complex strategies for increasing sales channels and building customer commitment; managing the team to apply complex strategies to meet customer needs, and provide solutions linking KP mission, vision and values, key quality measures, key care management initiatives, and services initiatives; managing the team to respond to, encourage, and educate customers, brokers, and consultants about added services and product enhancements in complex situations; and managing the team to utilize reports of failure service failure trends or process improvement opportunities to develop complex strategies to better meet customer needs in the long-term.
+ Facilitates the enrollment and implementation process by: managing the team to win new and retain current customers at local and regional enrollment meetings; managing the team to apply complex strategies for assessing and meeting customer needs during the membership enrollment and implementation process; and managing teams across functions in the overall implementation or renewal process of health plan membership, including research, presentation, preparation, reporting and training coordination.
+ Contributes to the development of sales strategy by: managing the development of plans for new products, benefits offerings, or pricing models to address customer needs; managing the analysis of industry trends, and competitor products, offerings, and pricing models to provide lessons learned and strategic recommendations across functions; managing the team to refine and execute a long-term account plan to meet challenging business objectives for membership, revenue and margin; managing the team to utilize performance trends to develop account strategy and identify and resolve potential issues; and ensuring that teams optimize marketing and technical resources to achieve account plan objectives.
+ Contributes to sales goal attainment by: managing the team to implement complex long-term strategies to grow customer base to new or growing markets; managing the team to adopt innovative applications of the prospect database and targeted prospect profiles to drive strategic planning; managing across teams to collaborate on and deliver product and plan design, quote, and Request for Proposal (RFP); managing the team to provide complex formal recommendations to inform forecasting and pricing; and managing the team to apply complex strategies to increase cross-sell and up-sell opportunities.
Minimum Qualifications:
+ Minimum three (3) years of experience in group health care benefits sales, account management, and/or implementation, or a directly related field.
+ Minimum three (3) years of experience in a leadership role with or without direct reports.
+ Bachelors degree in Marketing, Finance, Business Administration, or related degree AND five (5) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum eight (8) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field.
+ Accident and Health Insurance License (California) within 3 months of hire
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Negotiation; Business Planning; Business Process Improvement; Compliance Management; Health Care Policy; Creativity; Benefits/Services; Benefits/Services Presentations; Interpersonal Skills; Brand Strategy; Commercial Marketing; Market Research; Marketing; Product Performance; Business Development; Clinical Selling Expertise; Product Strategy; Sales Operations; Sales Performance Data; Sales/ Partnership Strategy and Techniques; Goal Setting; Member Service; Event Planning; Data Entry; Sales Opportunity Orchestration
COMPANY: KAISER
TITLE: Manager, Sales & Account Management
LOCATION: Walnut Creek, California
REQNUMBER: 1342200
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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Manager, Strategic Account Management

94066 San Bruno, California Walmart

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Job Description

**Position Summary.**
We are seeking a proven outbound Business Development hunter to expand our agency partner ecosystem within the Walmart Marketplace and broader ecommerce landscape. This role requires a BD professional with deep experience prospecting, qualifying, and closing ecommerce agencies, marketplace management firms, and digital marketing partners who serve 1P brands looking to expand into 3P marketplace strategies.
**What you'll do.**
**About the Team**
Our Channel Partnerships team is at the forefront of building Walmart Marketplace's agency ecosystem. We work directly with the fastest-growing ecommerce agencies, full-service agencies and digital marketing firms expanding their 3P marketplace capabilities. This role will directly impact our platform's growth by enabling agencies to deliver comprehensive marketplace management services to their brand clients. We work collaboratively with various internal teams, including Marketing, Product, and Sales, to ensure successful partner onboarding and enablement. This role will significantly impact our company's market penetration and revenue growth goals.
**What You'll Do.**
+ Outbound Prospecting & Pipeline Development: Identify and prospect ecommerce agencies, digital marketing firms, and marketplace management companies across the US
+ Execute outreach campaigns via email, LinkedIn, phone, and industry events to identify high-potential agency partners
+ Qualify and prioritize agencies based on client roster, 3P marketplace experience, and growth potential
+ Convert prospects into active partners by demonstrating Walmart Marketplace's opportunity and our partnership value proposition
+ Develop and execute comprehensive partnership strategies and go-to-market plans.
+ Lead complex negotiations with agency leadership on partnership terms, SLAs, and performance expectations
+ Create innovative business models and revenue-sharing frameworks for partners.
+ Track and report on partnership performance metrics and KPIs.
**What You'll Bring.**
+ 5+ years of experience in business development, partnerships, or channel sales.
+ **Outbound business development** experience with demonstrated success in cold prospecting and pipeline generation
+ Proven track record of building and managing successful agency and channel partnerships such as SIs.
+ **Deep understanding** of 3P marketplace landscape (Amazon, Walmart, Target+, etc.) and agency service models
+ Strong negotiation skills with the ability to structure complex partnership agreements.
+ Excellent relationship-building capabilities with C-level executives and decision-makers.
+ Experience with CRM systems and partnership management tools.
**Preferred Qualifications**
+ Experience in working at an advertising and/or digital media agency or in New Business/Business Development roles at an Ecommerce Agency.
+ **Marketplace specialization** experience with 3P platforms
+ Experience in SaaS, marketing technology, Ecommerce or related industry.
+ Demonstrated success in developing and scaling partner programs.
+ Knowledge of partner enablement strategies and best practices.
+ Experience with partner marketing initiatives and co-selling strategies.
+ Track record of building and scaling partner programs from ground up (0 to 50+ active partners)
+ **Understanding of agency service gaps** in 3P marketplace management (listing optimization, inventory management, advertising)
**What Makes This Role Unique:**
This isn't a typical partnership role - you'll be building Walmart Marketplace's agency ecosystem from the ground up, working with agencies making the strategic shift to marketplace strategies. You'll have direct impact on enabling hundreds of agencies to offer 3P marketplace services to their brand clients, creating a multiplier effect for platform growth.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see .
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart ( .
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San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$02,000.00
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Bentonville, Arkansas US-10735:The annual salary range for this position is 80,000.00- 155,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales
**Primary Location.**
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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Manager of Account Management

94103, California Uber

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Job Description

**About the Role**
The Northern California Team (NorCal) is looking for a Manager of our Account Management team in San Francisco, where we have one of the biggest opportunities on selection & growth.
In this role, you will manage a team of Account Managers who are responsible for growing merchants in their market, you will be responsible for making commercial decisions to help us achieve our goal of winning selection street by street and geo by geo. The role provides the opportunity to have a meaningful impact on the organization
As the Manager of Account Management, you'll own the success of your geographical area, from achieving results to optimizing the selection mix. You'll collaborate with Sales teams to cultivate a strong selection funnel. As a senior team member, you'll leverage your coaching expertise to coach team members at multiple levels and will lead critical projects.
**What You'll Do**
+ Team Leadership and Development - You'll lead a team of skilled individual contributors focused on retaining and growing our restauran partners. Your approach will be people-first, actively supporting your team's development and growth opportunities.
+ Drive Selection Growth - You'll be instrumental in boosting merchant revenue and value on Uber Eats by deepening our partnerships. This involves effectively leveraging Uber Eats tools like marketing and product adoption, alongside pioneering new and innovative initiatives. You will guide, coach and follow up with your team in the following areas:
+ Book of Business (BoB) Management
+ Upselling marketing portfolio
+ Increase Membership Penetration.
+ Client Facing Time & Deliverables (Business Reviews)
+ Stakeholder Management - You'll expertly manage stakeholder relationships, working cross-functionally with our Sales, Product, Operations & Analytics teams to enhance the restaurant partner experience and achieve revenue targets.
+ Strategic Local Impact - Collaborate with the Leadership Team team across the Eats West organization to develop and execute the overarching strategy for retaining and growing our SMB restaurant partner base.
Basic Qualifications
+ Minimum 5+ years of experience in an account management or sales role
+ Minimum 2+ years people management/team lead experience
+ Previous work experience in a client facing role or leading teams with client facing roles.
+ Previous stakeholder management experience (interaction with +2 other areas)
Preferred Qualifications
+ Extensive track record managing, coaching and developing Account Managers and buidling high-performing teams.
+ Experience being a leader among peers, influencing cross-functional partners and setting an example for others
+ Proficiency in using data analysis to inform strategic decision-making and generate practical recommendations
+ Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
+ An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes
+ Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment
+ Excellent at building and auditing account management processes along with analyzing and articulating problems and opportunities
+ Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships and foster collaboration.
+ Bachelors degree
For San Francisco, CA-based roles: The total on-target earnings (OTE) range for this position is USD $205,714 - $28,571 The OTE includes a base salary range of USD 144,000 - 160,000 and an annualized cash variable incentive target range of 61,714 - 68,571. The cash variable incentive payment is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits. More details can be found at the following link is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-
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Director of Account Management

94199 San Francisco, California MCG Talent

Posted 17 days ago

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Direct message the job poster from MCG Talent Our client, a forward-thinking organization operating across cryptocurrency, traditional finance (TradFi), and classic financial services, is seeking an entrepreneurial and customer-centric Region Director of Account Management to lead and expand their VIP Account Management function. This role will focus on building and leading a team of Account Managers to deliver exceptional, personalized service to high-value clients, fostering strong relationships to drive satisfaction, retention, and revenue growth. Responsibilities: Leadership & Team Development Build, lead, and scale a high-performing team of Account Managers dedicated to serving high-value clients across crypto, TradFi, and classic FS sectors. Establish best practices, processes, and KPIs to ensure outstanding account management and client service. Provide coaching and mentorship to Account Managers, empowering them with the skills, strategies, and insights needed to strengthen client relationships. Client Management & Business Growth Develop and implement regional strategies to maximize client revenue, retention, trading activity, and assets under management (AUM) in crypto, traditional, and financial services markets. Deliver white-glove service to top-tier clients through proactive engagement, market insights, and tailored support. Identify and drive cross-sell and upsell opportunities to enhance product and service adoption among high-value clients. Build robust referral networks to expand business through existing client relationships. Act as the primary regional representative, aligning business strategies with market trends and client needs across diverse financial sectors. Develop deep market intelligence and competitive insights to uncover new growth opportunities in crypto, TradFi, and FS. Collaborate with internal teams (Product, Legal/Compliance, Operations) to advocate for client needs and market-driven solutions. Data-Driven Performance Management Monitor and optimize key metrics such as trading volume, frequency, AUM, and client engagement across financial platforms. Analyze account performance data to identify trends, opportunities, and areas for improvement. Own regional business performance, setting and achieving ambitious KPIs. Requirements: 8+ years of experience in account management, sales, or relationship management within cryptocurrency, traditional finance, fintech, or classic financial services. Proven track record of building and leading high-performing teams, with strong skills in hiring, coaching, and talent development. Entrepreneurial mindset with a proactive approach to problem-solving and adaptability in a dynamic, fast-paced environment. Knowledge of crypto trading, market dynamics, traditional financial instruments, or retail trading behaviors is a plus. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function General Business and Business Development Referrals increase your chances of interviewing at MCG Talent by 2x Get notified about new Director of Account Management jobs in San Francisco Bay Area . San Jose, CA $225,000.00-$50,000.00 3 days ago SVP, Account Management, Global Digital Platforms-R-247713 San Francisco, CA 220,000.00- 400,000.00 4 days ago Senior Director - Key Account Management Cupertino, CA 135,500.00- 240,000.00 2 weeks ago San Francisco, CA 145,000.00- 175,000.00 4 months ago San Francisco, CA 160,000.00- 300,000.00 3 days ago San Francisco, CA 180,000.00- 210,000.00 3 weeks ago Director of Sales, North America and Europe San Francisco, CA 101,000.00- 145,000.00 42 minutes ago San Francisco Bay Area 120,000.00- 150,000.00 11 hours ago Palo Alto, CA 180,000.00- 250,000.00 2 weeks ago Milpitas, CA 200,000.00- 250,000.00 1 week ago Senior Director, Strategic Account Sales Director, Sales Operations Go-to-Market Planning San Jose, CA 77,000.00- 82,000.00 1 week ago San Francisco, CA 160,000.00- 200,000.00 1 month ago San Francisco Bay Area 155,000.00- 160,000.00 3 weeks ago San Jose, CA 150,000.00- 165,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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