1114 Account Management jobs in Texas
Manager, Account Management
78703 Austin, Texas
Mastercard
Posted 5 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management
Overview
We are seeking a Manager, Account Management to join a strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation. The Manager, Account Management-Fuel & Auto is responsible for all things Mastercard within our managed merchant base, including owning the relevant customer P&L's and driving strategic planning and solution selling, with an emphasis on data-driven insights, customer loyalty, security solutions and digital solutions through building and broadening our overall relationships at all levels of the company. You will lead relationship management and business development activities with a focus on select strategic merchants in the Fuel & Convenience & Auto verticals, including working with senior/C-level executives to build strong partnerships that support Mastercard's financial and strategic objectives.
What You'll Do
· Strategic Account Leadership-Own and manage key accounts within the fuel & auto industry, driven by robust planning by building a deep understanding of customer needs and defining creative solutions to meet those needs-working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
· Consultative Client Engagement - Develop and execute account strategies, engaging senior-level stakeholders with a consultative approach that uncovers opportunities for growth.
· Solution-Based Problem Solving - Identify customer challenges and partner with Mastercard's subject matter experts to position our products-including digital payments, fraud prevention, and data analytics-as solutions that enhance their business. Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
· Market & Industry Influence - Stay ahead of trends in payments and fuel & auto, bringing insights to customers that help them navigate an evolving landscape.
· Business Development - Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process
· C-Level Engagement - Build and maintain executive-level relationships, ensuring we are positioned as a trusted partner in their strategic decision-making.
· Collaboration Across Teams - Work cross-functionally with internal stakeholders, including data & services, product, operations, and analytics teams, to deliver best-in-class solutions for clients.
Who You Are
· Relationship-Driven Seller - You have a track record in partner or customer-facing roles, sales, or account management, with a consultative approach that builds trust and drives results.
· Strategic & Analytical Thinker - You bring intellectual curiosity, strong business acumen, and the ability to craft data-driven solutions for complex business needs.
· Payments Expert - You have experience in the payments industry (merchant, issuing, acquiring, fintech, networks, co-brand, loyalty, or payment solutions) and a strong understanding of how payments impact the fuel & auto sector.
· Fuel & Auto Industry Knowledge (Preferred) - Experience working with oil companies, auto retailers, auto manufacturers, or EV companies is a plus.
· Executive Presence - You can engage confidently with senior executives, leading high-stakes conversations and positioning yourself as a strategic advisor.
· Results-Oriented & Collaborative - You take ownership, drive revenue growth, and foster a team-oriented environment that maximizes success.
· Ability to Travel - This role involves meeting clients on-site, offering you the chance to engage with world-class fuel & auto brands in their key locations (~ 30%).
Why Join Us?
· Work with leading fuel & auto brands at the intersection of payments and innovation.
· Shape the future of digital payments in a rapidly evolving industry.
· Collaborate with top-tier colleagues in a dynamic, high-growth environment.
· Enjoy a role that blends strategic thinking, sales leadership, and relationship building.
If you're a payments professional with a passion for the fuel & auto industry and strategic account management, we'd love to connect!
POSITION CAN BE REMOTE BASED.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
**Pay Ranges**
Purchase, New York: $121,000 - $94,000 USD
Remote - Illinois: 105,000 - 169,000 USD
Remote - New Jersey: 105,000 - 169,000 USD
Remote - New York: 105,000 - 169,000 USD
Remote - Texas: 105,000 - 169,000 USD
**Job Posting Window**
Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management
Overview
We are seeking a Manager, Account Management to join a strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation. The Manager, Account Management-Fuel & Auto is responsible for all things Mastercard within our managed merchant base, including owning the relevant customer P&L's and driving strategic planning and solution selling, with an emphasis on data-driven insights, customer loyalty, security solutions and digital solutions through building and broadening our overall relationships at all levels of the company. You will lead relationship management and business development activities with a focus on select strategic merchants in the Fuel & Convenience & Auto verticals, including working with senior/C-level executives to build strong partnerships that support Mastercard's financial and strategic objectives.
What You'll Do
· Strategic Account Leadership-Own and manage key accounts within the fuel & auto industry, driven by robust planning by building a deep understanding of customer needs and defining creative solutions to meet those needs-working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
· Consultative Client Engagement - Develop and execute account strategies, engaging senior-level stakeholders with a consultative approach that uncovers opportunities for growth.
· Solution-Based Problem Solving - Identify customer challenges and partner with Mastercard's subject matter experts to position our products-including digital payments, fraud prevention, and data analytics-as solutions that enhance their business. Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
· Market & Industry Influence - Stay ahead of trends in payments and fuel & auto, bringing insights to customers that help them navigate an evolving landscape.
· Business Development - Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process
· C-Level Engagement - Build and maintain executive-level relationships, ensuring we are positioned as a trusted partner in their strategic decision-making.
· Collaboration Across Teams - Work cross-functionally with internal stakeholders, including data & services, product, operations, and analytics teams, to deliver best-in-class solutions for clients.
Who You Are
· Relationship-Driven Seller - You have a track record in partner or customer-facing roles, sales, or account management, with a consultative approach that builds trust and drives results.
· Strategic & Analytical Thinker - You bring intellectual curiosity, strong business acumen, and the ability to craft data-driven solutions for complex business needs.
· Payments Expert - You have experience in the payments industry (merchant, issuing, acquiring, fintech, networks, co-brand, loyalty, or payment solutions) and a strong understanding of how payments impact the fuel & auto sector.
· Fuel & Auto Industry Knowledge (Preferred) - Experience working with oil companies, auto retailers, auto manufacturers, or EV companies is a plus.
· Executive Presence - You can engage confidently with senior executives, leading high-stakes conversations and positioning yourself as a strategic advisor.
· Results-Oriented & Collaborative - You take ownership, drive revenue growth, and foster a team-oriented environment that maximizes success.
· Ability to Travel - This role involves meeting clients on-site, offering you the chance to engage with world-class fuel & auto brands in their key locations (~ 30%).
Why Join Us?
· Work with leading fuel & auto brands at the intersection of payments and innovation.
· Shape the future of digital payments in a rapidly evolving industry.
· Collaborate with top-tier colleagues in a dynamic, high-growth environment.
· Enjoy a role that blends strategic thinking, sales leadership, and relationship building.
If you're a payments professional with a passion for the fuel & auto industry and strategic account management, we'd love to connect!
POSITION CAN BE REMOTE BASED.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
**Pay Ranges**
Purchase, New York: $121,000 - $94,000 USD
Remote - Illinois: 105,000 - 169,000 USD
Remote - New Jersey: 105,000 - 169,000 USD
Remote - New York: 105,000 - 169,000 USD
Remote - Texas: 105,000 - 169,000 USD
**Job Posting Window**
Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.
View Now
0
Account Management Associate
75086 Fairview, Texas
Intuit
Posted 1 day ago
Job Viewed
Job Description
The Corporate ProTax Group (PTG) Sales Team consists of highly capable and passionate salespeople focused on delivering wins for our accountant and tax preparer customers that utilize our flagship tax (Lacerte, ProSeries, ProConnect Tax Online) and accounting solutions.
The Account Management Associate position is an ideal role for someone early in their sales career. We are looking for someone hungry, coachable, and customer-focused.
Responsibilities:
- Retain, attach, and grow Intuits Professional Tax Software market share.
- Responsible for outbound and inbound sales efforts to our renewing Lacerte, ProSeries, and ProConnect Tax Online customers, focusing on at risk customer segments.
- Be a generalist in our attach offerings; Cloud Hosting, Intuit Practice Management, and Electronic Signature, driving top-of-funnel lead pass to our attach teams.
Minimum Requirements:
- At least 1 year of sales experience.
- Ability to build value through needs-based solution selling.
- Basic G Suite skills for tracking and reporting.
- Professional presentation skills for communicating results to teams.
- Strong business acumen.
- Excellent written and verbal communication skills.
- Strong networking and relationship-building abilities.
#J-18808-Ljbffr
View Now
1
Account Management Associate
75026 Plano, Texas
Intuit
Posted 5 days ago
Job Viewed
Job Description
**Overview**
The Corporate ProTax Group (PTG) Sales Team consists of highly capable and passionate salespeople focused on delivering wins for our accountant and tax preparer customers that utilize our Flagship tax (Lacerte, ProSeries, ProConnect Tax Online) and accounting solutions.
The Account Management Associate position is an ideal role for someone who is early in their sales career. We are looking for someone hungry, coachable and customer focused.
**What you'll bring**
+ Minimum of 1 year of sales experience
+ Ability to build value through needs based solution selling
+ Basic g-suite skills for tracking/ reporting needs
+ Professional presentation skills for communicating results to associated teams
+ Strong business acumen
+ Strong and consistent communication skills both written and verbal
+ Strong networking and relationship building
**How you will lead**
+ Retain, attach and grow Intuit's Professional Tax Software market share
+ Responsible for outbound and inbound sales efforts to our renewing Lacerte, ProSeries and Proconnect Tax Online customers with a focus on "at risk" customer segments
+ Will be a generalist in our attach offerings; Cloud Hosting, Intuit Practice Management and Electronic signature driving top of funnel lead pass to our attach teams
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
The Corporate ProTax Group (PTG) Sales Team consists of highly capable and passionate salespeople focused on delivering wins for our accountant and tax preparer customers that utilize our Flagship tax (Lacerte, ProSeries, ProConnect Tax Online) and accounting solutions.
The Account Management Associate position is an ideal role for someone who is early in their sales career. We are looking for someone hungry, coachable and customer focused.
**What you'll bring**
+ Minimum of 1 year of sales experience
+ Ability to build value through needs based solution selling
+ Basic g-suite skills for tracking/ reporting needs
+ Professional presentation skills for communicating results to associated teams
+ Strong business acumen
+ Strong and consistent communication skills both written and verbal
+ Strong networking and relationship building
**How you will lead**
+ Retain, attach and grow Intuit's Professional Tax Software market share
+ Responsible for outbound and inbound sales efforts to our renewing Lacerte, ProSeries and Proconnect Tax Online customers with a focus on "at risk" customer segments
+ Will be a generalist in our attach offerings; Cloud Hosting, Intuit Practice Management and Electronic signature driving top of funnel lead pass to our attach teams
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
View Now
2
Consultant, Account Management
78703 Austin, Texas
Cardinal Health
Posted 6 days ago
Job Viewed
Job Description
**_What Account Management contributes to Cardinal Health_**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
+ Actively manage relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service.
+ Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health.
+ Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives.
+ Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution.
+ Lead resolution of complex or persistent order situations where escalation or unique solutions are required.
+ Review key performance indicators monthly and identify plans for optimization.
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree or equivalent work experience, preferred
+ 4-6 years professional experience, preferred
+ Direct customer facing experience, preferred
+ Strong communication skills.
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook).
+ Demonstrated ability to work in a fast-paced, collaborative environment.
+ Highly motivated, creative, able to operate effectively within a team.
+ **Must be willing to work EST hours**
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $66,500 - $99,645
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/15/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
+ Actively manage relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service.
+ Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health.
+ Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives.
+ Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution.
+ Lead resolution of complex or persistent order situations where escalation or unique solutions are required.
+ Review key performance indicators monthly and identify plans for optimization.
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree or equivalent work experience, preferred
+ 4-6 years professional experience, preferred
+ Direct customer facing experience, preferred
+ Strong communication skills.
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook).
+ Demonstrated ability to work in a fast-paced, collaborative environment.
+ Highly motivated, creative, able to operate effectively within a team.
+ **Must be willing to work EST hours**
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $66,500 - $99,645
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/15/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
View Now
3
Manager 2, Account Management
75026 Plano, Texas
Intuit
Posted 5 days ago
Job Viewed
Job Description
**Overview**
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers' most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won't simply sell products - we consult and listen deeply to understand our customers' business needs. As part of Intuit's Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. Our Money Account Management Team is dedicated to the success of Intuit's Big Bet #3, Unlock Smart Money Decisions and Big Bet #5, Disrupt the Mid-Market. The Mid-Market Money Account Manager Sales Team consists of highly capable and passionate sales consultants focused on defending and growing the Mid-Market Segment of the QuickBooks Money Ecosystem.
This person will be responsible for a team of Mid-Market Money Account Managers focused on growing and defending this critical segment of Mid-Market customers and generating breakthrough adoption of our payments and bill pay solutions. The primary responsibilities are money ecosystem adoption and net revenue growth through Relationship Management and Consultative Selling techniques. We are building a team of Account Managers across the US and are looking for capable sales leaders to lead these teams. These positions will be leadership roles based out of a specific location or site. Hybrid leadership roles will lead a team geographically located out of one location and will be in office for 2-3 days per week.
**What you'll bring**
+ 5+ years of quota carrying payments / fintech sales for business with a minimum of 2-3 years in outside sales leadership / manager roles
+ Track record of developing breakthrough strategies and inspiring excellent execution through teams
+ History working in unity with marketing and partner channels to accelerate customer acquisition, retention, and expansion
+ Ability to streamline processes and ensure speed to benefit for customers and employees
+ Ability to identify opportunities for operational improvements
+ Strong sales acumen, leadership, practice management to drive upsell and cross sell per customer
+ Hypothesis and data driven thinking - experience successfully leveraging data to drive decision making
+ Proven success in partnering, influencing, and collaborating internally and externally to establish shared passion and goals
+ Track record of boundaryless leadership in B2B software growth businesses
+ Bachelor's degree or MBA
**How you will lead**
_The most critical outcomes for this role:_
+ Revenue growth through acquiring, growing, and defending a defined set of Mid-Market Money Customers through improved relationships, retaining more customers and driving growth through our ecosystem of solutions.
+ Deliver on commitments: achieve assigned targets and stretch goals as well as key KPIs
+ Contribute to and execute strategic and tactical plans to be delivered through your assigned sales team.
+ Drive higher revenue, productivity, margin performance in line with corporate objectives andnInuit's growth plans
+ Leader, teacher across your team, based on deep expertise in channel, business acumen, and deep merchant industry knowledge
+ Consistently look for new and innovative ways to drive faster revenue growth in more efficient ways.
+ Provide people leadership to attract and retain the best talent through structured development
+ Emulate the Intuit culture and shape the team environment as you build our capabilities and sales excellence
+ Operationalize company strategy, culture, organization and talent within your team and territory
+ Communicate all aspects of your business to stakeholders including performance, progress, challenges, needs
_The key tasks and activities associated with achieving key accountabilities_
+ Responsible for a team of ~10 Money Account Managers
+ Focus on managed account direct sales pipeline growth motions where Systems Integration or Third-Party Apps are needed
+ Deep knowledge on digital selling, money movement in payments, and ecomm ensuring tight execution and alignment between the Sales and Marketing function
+ Execute on go to market and business development initiatives tied to the marketing, demand generation, and partner business lead generation
+ Develop winning strategies to drive Intuit technology, service offerings, commercial packaging, and platform strategies to close
+ Demonstrate excellent E2E thinking with multi-disciplinary experience and assignments
+ Attract, develop and retain top talent
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers' most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won't simply sell products - we consult and listen deeply to understand our customers' business needs. As part of Intuit's Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. Our Money Account Management Team is dedicated to the success of Intuit's Big Bet #3, Unlock Smart Money Decisions and Big Bet #5, Disrupt the Mid-Market. The Mid-Market Money Account Manager Sales Team consists of highly capable and passionate sales consultants focused on defending and growing the Mid-Market Segment of the QuickBooks Money Ecosystem.
This person will be responsible for a team of Mid-Market Money Account Managers focused on growing and defending this critical segment of Mid-Market customers and generating breakthrough adoption of our payments and bill pay solutions. The primary responsibilities are money ecosystem adoption and net revenue growth through Relationship Management and Consultative Selling techniques. We are building a team of Account Managers across the US and are looking for capable sales leaders to lead these teams. These positions will be leadership roles based out of a specific location or site. Hybrid leadership roles will lead a team geographically located out of one location and will be in office for 2-3 days per week.
**What you'll bring**
+ 5+ years of quota carrying payments / fintech sales for business with a minimum of 2-3 years in outside sales leadership / manager roles
+ Track record of developing breakthrough strategies and inspiring excellent execution through teams
+ History working in unity with marketing and partner channels to accelerate customer acquisition, retention, and expansion
+ Ability to streamline processes and ensure speed to benefit for customers and employees
+ Ability to identify opportunities for operational improvements
+ Strong sales acumen, leadership, practice management to drive upsell and cross sell per customer
+ Hypothesis and data driven thinking - experience successfully leveraging data to drive decision making
+ Proven success in partnering, influencing, and collaborating internally and externally to establish shared passion and goals
+ Track record of boundaryless leadership in B2B software growth businesses
+ Bachelor's degree or MBA
**How you will lead**
_The most critical outcomes for this role:_
+ Revenue growth through acquiring, growing, and defending a defined set of Mid-Market Money Customers through improved relationships, retaining more customers and driving growth through our ecosystem of solutions.
+ Deliver on commitments: achieve assigned targets and stretch goals as well as key KPIs
+ Contribute to and execute strategic and tactical plans to be delivered through your assigned sales team.
+ Drive higher revenue, productivity, margin performance in line with corporate objectives andnInuit's growth plans
+ Leader, teacher across your team, based on deep expertise in channel, business acumen, and deep merchant industry knowledge
+ Consistently look for new and innovative ways to drive faster revenue growth in more efficient ways.
+ Provide people leadership to attract and retain the best talent through structured development
+ Emulate the Intuit culture and shape the team environment as you build our capabilities and sales excellence
+ Operationalize company strategy, culture, organization and talent within your team and territory
+ Communicate all aspects of your business to stakeholders including performance, progress, challenges, needs
_The key tasks and activities associated with achieving key accountabilities_
+ Responsible for a team of ~10 Money Account Managers
+ Focus on managed account direct sales pipeline growth motions where Systems Integration or Third-Party Apps are needed
+ Deep knowledge on digital selling, money movement in payments, and ecomm ensuring tight execution and alignment between the Sales and Marketing function
+ Execute on go to market and business development initiatives tied to the marketing, demand generation, and partner business lead generation
+ Develop winning strategies to drive Intuit technology, service offerings, commercial packaging, and platform strategies to close
+ Demonstrate excellent E2E thinking with multi-disciplinary experience and assignments
+ Attract, develop and retain top talent
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
View Now
4
Sr. Technical Account Management
78716 Austin, Texas
PayPal Holdings, Inc.
Posted today
Job Viewed
Job Description
Your day-to-day: After onboarding with your new-hire buddy, on a day-to-day basis youll:Diagnose issues with APIs, SDKs, payment flows, and latency, and communicate these to merchants and internal stakeholders. Consult with merchants and internal te Technical, Management, Account, Customer Experience, Solution Engineer, Technology
View Now
5
Account Management Services Specialist
75086 Fairview, Texas
North Texas Tollway Authority
Posted 4 days ago
Job Viewed
Job Description
Summary: The Account Management Services (AMS) Specialist is responsible for providing advanced agent-level support to NTTA commercial accounts, Regional Tolling Partners (RTP), and representing NTTA at regional promotional events. This role engages with customers and partners to increase TollTag adoption, field inquiries and provide resolutions, drive TollPerks enrollment and redemptions, oversee NTTA-sponsored promotional events, and provide technical support for commercial account management. ***Starting Pay: $18.50/hr.*** Responsibilities: Perform account management service duties for commercial, auto dealership, government entities, and others, assisting customers with billing inquiries, requests for service, adjustments to payment methods, researching customer information, processing payments, resolving disputes, and other commercial account services. Support NTTA Regional Toll Partners (RTPs) with back-office system training, user-access requests, and TollTag inventory management - including performing, tracking, and evaluating inventory audits and related RTP-support activities. Staff single and multi-day NTTA-sponsored promotional events, including booth/table set up and tear down, customer engagement, promotion of the TollTag and TollPerks, and providing customer service at the event. Qualifications: Minimum High School Diploma. 5+ years of proven experience in customer service or in a position requiring significant interaction with the public. Valid driver's license. Strong verbal and written communication skills. Ability to physically stand during events and perform event set up and tear down. Outgoing personality and ability to engage customers in an effort to convert to sales. Strong attention to detail and organizational skills. Ability to multitask. Preferred Spanish fluency - verbal, written, reading comprehension, and ability to translate. About NTTA: NTTA is a political subdivision of Texas created to acquire, construct, maintain and operate toll roads in North Texas. As a customer-driven organization, NTTA delivers a safe and reliable toll system for millions of customers each year in one of the fastest growing regions in the United States. NTTA is a vibrant organization with a highly qualified, energized and engaged team focused on achieving Excellence and we are looking for talented individuals to join us. Our mission: We are committed to providing a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region's growing need for transportation infrastructure. How To Apply Click Apply. Register or log-in to your account. Complete the application in its entirety, including any questions, and click Submit. If you have questions about the application process, please access our Frequently Asked Questions At any time during the application process, you can click on the Job Title to which you are applying to return to this page to access the FAQs. Refer your Family and Friends to apply at NTTA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.
View Now
Be The First To Know
About the latest Account management Jobs in Texas !
6
Account Management Senior Associate
75026 Plano, Texas
Intuit
Posted 2 days ago
Job Viewed
Job Description
**Overview**
At Intuit, we have a reputation for being innovative, bold and customer-obsessed. We are looking for a passionate Account Management Senior Associate to join us in our mission of powering prosperity around the world.This role is ideal for candidates who enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners and internal stakeholders.If you love building key client relationships through products that make a difference; you're in the right place. The Pro-Tax Group helps solve our customers biggest challenges!
**What you'll bring**
- 2+ years of quota carrying sales and Account Executive or Account Management experience- Experience selling SaaS platform solutions across various industries with negotiated rates/terms- High EQ/IQ - Business and Sales Acumen (Innovate and Iterate)- Demonstrated capability in managing a large pipeline of prospects through Salesforce, while supporting multiple Partners through the sales process- Proven experience in utilizing key sales methodologies such as Challenger, SPIN, Solution or Sandler- Work well within a team of various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations)- Bachelor's degree or MBA preferred
**How you will lead**
- Role model Intuit's Values and foster an Inclusive Environment- Prospect and proactively make recommendations to drive improvements for existing customers business- Articulate the Intuit Value Propositions of the Intuit Technology Ecosystem.- Executive presentation skills with clear ability to utilize tools to deliver a compelling ROI for the customer- Grow and manage a Sales funnel and maintain a sustainable sales cycle to meet sales targets- Ability to utilize key stakeholders to help influence the buying process- Cross-functional facilitator - Leverage all resources to support business relationship growth and execution.- Utilize all resources to close deals with greater scale and efficiency- Key metrics of success include Quota Attainment, Close Rates, Pipeline Velocity, and Retention improvements.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
At Intuit, we have a reputation for being innovative, bold and customer-obsessed. We are looking for a passionate Account Management Senior Associate to join us in our mission of powering prosperity around the world.This role is ideal for candidates who enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners and internal stakeholders.If you love building key client relationships through products that make a difference; you're in the right place. The Pro-Tax Group helps solve our customers biggest challenges!
**What you'll bring**
- 2+ years of quota carrying sales and Account Executive or Account Management experience- Experience selling SaaS platform solutions across various industries with negotiated rates/terms- High EQ/IQ - Business and Sales Acumen (Innovate and Iterate)- Demonstrated capability in managing a large pipeline of prospects through Salesforce, while supporting multiple Partners through the sales process- Proven experience in utilizing key sales methodologies such as Challenger, SPIN, Solution or Sandler- Work well within a team of various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations)- Bachelor's degree or MBA preferred
**How you will lead**
- Role model Intuit's Values and foster an Inclusive Environment- Prospect and proactively make recommendations to drive improvements for existing customers business- Articulate the Intuit Value Propositions of the Intuit Technology Ecosystem.- Executive presentation skills with clear ability to utilize tools to deliver a compelling ROI for the customer- Grow and manage a Sales funnel and maintain a sustainable sales cycle to meet sales targets- Ability to utilize key stakeholders to help influence the buying process- Cross-functional facilitator - Leverage all resources to support business relationship growth and execution.- Utilize all resources to close deals with greater scale and efficiency- Key metrics of success include Quota Attainment, Close Rates, Pipeline Velocity, and Retention improvements.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
View Now
7
Director, Account Management (Remote)
78703 Austin, Texas
Broadridge Financial Solutions
Posted 5 days ago
Job Viewed
Job Description
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are looking for a skilled Director, Account Management to establish and nurture enterprise-wide client relationships. Your primary goal will be to ensure client satisfaction while identifying opportunities for revenue retention, product/service renewals, and growth through up-selling, cross-selling, and new sales. You'll play a crucial role in connecting market segment, product, and solutions sellers with key client opportunities.
Key Responsibilities:
+ Develop and maintain strong strategic relationships with clients to drive satisfaction and long-term partnerships.
+ Identify and execute opportunities for renewing existing products/services and expanding client engagement through up-selling and cross-selling.
+ Utilize your deep understanding of sales concepts to negotiate and manage high-profile client accounts effectively.
+ Spearhead client engagement in complex territories, with authority to set strategic terms.
+ Plan and manage your own resources to achieve and surpass assigned quota targets, with financial incentives tied to your success.
+ Coaches and supports the development of team members, providing leadership and guidance; offers input into colleagues approaches and helps manage team resources to achieve objectives.
Qualifications:
+ A minimum of ten years of relevant experience in account management or sales.
+ 10+ years of trust operations and or trust administration experience preferred.
+ Recognized expertise in key specialized areas pertinent to the role.
+ Proven ability to sustain and grow professional relationships through long-term strategic initiatives.
+ Demonstrated ability to effectively interact and build relationships with C-suite executives.
Salary range $125,000.00- $165,000.00 USD. Bonus Eligible. Commission Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit more information on our comprehensive benefit offerings.
#LI-CS2
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhere ( to view the EEOC " Know Your Rights " poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at or by sending an email to .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference ( . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
LinkedIn ( ( ( Muse ( is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
We are looking for a skilled Director, Account Management to establish and nurture enterprise-wide client relationships. Your primary goal will be to ensure client satisfaction while identifying opportunities for revenue retention, product/service renewals, and growth through up-selling, cross-selling, and new sales. You'll play a crucial role in connecting market segment, product, and solutions sellers with key client opportunities.
Key Responsibilities:
+ Develop and maintain strong strategic relationships with clients to drive satisfaction and long-term partnerships.
+ Identify and execute opportunities for renewing existing products/services and expanding client engagement through up-selling and cross-selling.
+ Utilize your deep understanding of sales concepts to negotiate and manage high-profile client accounts effectively.
+ Spearhead client engagement in complex territories, with authority to set strategic terms.
+ Plan and manage your own resources to achieve and surpass assigned quota targets, with financial incentives tied to your success.
+ Coaches and supports the development of team members, providing leadership and guidance; offers input into colleagues approaches and helps manage team resources to achieve objectives.
Qualifications:
+ A minimum of ten years of relevant experience in account management or sales.
+ 10+ years of trust operations and or trust administration experience preferred.
+ Recognized expertise in key specialized areas pertinent to the role.
+ Proven ability to sustain and grow professional relationships through long-term strategic initiatives.
+ Demonstrated ability to effectively interact and build relationships with C-suite executives.
Salary range $125,000.00- $165,000.00 USD. Bonus Eligible. Commission Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit more information on our comprehensive benefit offerings.
#LI-CS2
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhere ( to view the EEOC " Know Your Rights " poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at or by sending an email to .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference ( . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
LinkedIn ( ( ( Muse ( is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
View Now
8
NAS Account Management Spec
75062 Irving, Texas
Everon
Posted 6 days ago
Job Viewed
Job Description
**_Company Overview:_**
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit or follow us on LinkedIn.
THIS POSITION IS **HYBRID** IN IRVING/FORT WORTH, TX
**Position Summary:**
Develop and secure long-term relationships with National Account Customers. Proactively manage accounts for 1 Touch Plus National Account customers. Perform daily audits to prevent and eliminate potential security issues.
**Essential Duties And Responsibilities:** The National Account Support Management Specialist may be expected to perform some or all of the duties listed and other duties as assigned.
+ Perform client care calls to External and Internal customers.
+ Ensure accuracy of data in Mastermind.
+ Coordinate service, and billing of National Account Customers.
+ Prepare formal correspondence in response to customer's questions or concerns.
+ Ensure that all customer correspondence is responded to or forwarded to the appropriate department within 24 hours of receipt in the department.
+ Track statistical information as needed for the department and compile data into reports that are submitted to management in a timely manner.
+ Conduct communication meetings with External and Internal Customers on a regular basis to ensure that changes in policies, procedures and standards are disseminated in a clear and concise manner and are understood by everyone.
+ Establish good working relationships with National Account Point of Contacts.
+ Perform research and client care calls to National Account holders.
+ Utilize dashboards, 1 Reports, and other resources daily to proactively manage account activity and support National Account customers.
+ Promote the full product line and services offered by Everon.
+ Work with NAM/AVP to provide both oral and written presentations to customers outlining quarterly 1
+ Touch Report performance, billing systems and applicable services.
+ Obtain accurate central station information required for the monitoring and service of the account.
+ Assist the installation, service, and billing departments as required.
+ Perform daily account audits and updates.
+ Make credit adjustments to accounts when necessary.
+ Work with the branches and Monitoring department to research and resolve customer issues.
+ Evaluate pending service calls daily for assigned customers and work with the appropriate branches to ensure service calls are completed and moved to a "Final QC" status for billing.
+ Perform all other duties and projects as assigned.
+ Position may require mandatory overtime.Supervisory Responsibilities:
+ Train and mentor peers, but no direct supervisory duties required.
**_Qualifications - External_**
**Knowledge:**
+ Advanced knowledge of Closed Circuit Television, Access Control, Burglary, Holdup, Fire Alarm and Fire Suppression Systems
**Skills:**
+ Computer skills with expertise in word processing, preferable Microsoft Office and database applications, and advanced presentation skills with proficiency in Power Point.
+ Must have good customer service skills and be able to apply tact, diplomacy, reason and logic.
+ Must have strong communication skills, including written, to assist internal and external customers.
+ Requires skills in business math, interpersonal relations, judgment, and listening.
**Abilities:**
+ Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedures manuals.
+ Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
+ Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
**Physical Demands:**
+ While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and talk or hear. The employee frequently is required to reach with hands and arms.
+ The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Must be able to carry a lap top computer and other necessary demonstration equipment when visiting customers.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment:**
+ The noise level in the work environment is usually moderate.
+ Must be able to travel as needed to visit customers, Everon branches and authorized subcontractors.
**Minimum Qualifications:**
+ High School Diploma or General Education Degree (GED) and two to three years' experience working on security related projects to include three years of experience related to the CCTV, Intercom, IDS and access control system industry.
+ Bachelor's degree preferred.
+ Two years Mastermind experience preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit or follow us on LinkedIn.
THIS POSITION IS **HYBRID** IN IRVING/FORT WORTH, TX
**Position Summary:**
Develop and secure long-term relationships with National Account Customers. Proactively manage accounts for 1 Touch Plus National Account customers. Perform daily audits to prevent and eliminate potential security issues.
**Essential Duties And Responsibilities:** The National Account Support Management Specialist may be expected to perform some or all of the duties listed and other duties as assigned.
+ Perform client care calls to External and Internal customers.
+ Ensure accuracy of data in Mastermind.
+ Coordinate service, and billing of National Account Customers.
+ Prepare formal correspondence in response to customer's questions or concerns.
+ Ensure that all customer correspondence is responded to or forwarded to the appropriate department within 24 hours of receipt in the department.
+ Track statistical information as needed for the department and compile data into reports that are submitted to management in a timely manner.
+ Conduct communication meetings with External and Internal Customers on a regular basis to ensure that changes in policies, procedures and standards are disseminated in a clear and concise manner and are understood by everyone.
+ Establish good working relationships with National Account Point of Contacts.
+ Perform research and client care calls to National Account holders.
+ Utilize dashboards, 1 Reports, and other resources daily to proactively manage account activity and support National Account customers.
+ Promote the full product line and services offered by Everon.
+ Work with NAM/AVP to provide both oral and written presentations to customers outlining quarterly 1
+ Touch Report performance, billing systems and applicable services.
+ Obtain accurate central station information required for the monitoring and service of the account.
+ Assist the installation, service, and billing departments as required.
+ Perform daily account audits and updates.
+ Make credit adjustments to accounts when necessary.
+ Work with the branches and Monitoring department to research and resolve customer issues.
+ Evaluate pending service calls daily for assigned customers and work with the appropriate branches to ensure service calls are completed and moved to a "Final QC" status for billing.
+ Perform all other duties and projects as assigned.
+ Position may require mandatory overtime.Supervisory Responsibilities:
+ Train and mentor peers, but no direct supervisory duties required.
**_Qualifications - External_**
**Knowledge:**
+ Advanced knowledge of Closed Circuit Television, Access Control, Burglary, Holdup, Fire Alarm and Fire Suppression Systems
**Skills:**
+ Computer skills with expertise in word processing, preferable Microsoft Office and database applications, and advanced presentation skills with proficiency in Power Point.
+ Must have good customer service skills and be able to apply tact, diplomacy, reason and logic.
+ Must have strong communication skills, including written, to assist internal and external customers.
+ Requires skills in business math, interpersonal relations, judgment, and listening.
**Abilities:**
+ Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedures manuals.
+ Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
+ Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
**Physical Demands:**
+ While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and talk or hear. The employee frequently is required to reach with hands and arms.
+ The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Must be able to carry a lap top computer and other necessary demonstration equipment when visiting customers.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment:**
+ The noise level in the work environment is usually moderate.
+ Must be able to travel as needed to visit customers, Everon branches and authorized subcontractors.
**Minimum Qualifications:**
+ High School Diploma or General Education Degree (GED) and two to three years' experience working on security related projects to include three years of experience related to the CCTV, Intercom, IDS and access control system industry.
+ Bachelor's degree preferred.
+ Two years Mastermind experience preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
View Now
9