1402 Amazon jobs in Bellevue

Description
About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer-obsessed solutions that impact millions of customers globally. We believe in optimizing for what's best for customers, our people, and the business - not what's easiest to execute. As part of our engineering teams, you will develop innovative solutions leveraging state of the art technologies including machine learning, large language models, and artificial intelligence to reduce customer effort and deliver frictionless experiences. Our mission is to preserve customer trust while relentlessly protecting customer data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every customer as a friend.
Key job responsibilities
What You'll Do
- Design and develop scalable, high-performance software solutions that optimize the customer service experience and reduce customer effort
- Lead technical initiatives that support our CSAs in solving complex customer problems with precision and confidence
- Build systems that enable data-driven decision making while maintaining the highest standards of customer data protection and privacy
- Create and implement solutions that empower CSAs to exercise good judgment while providing consistent, reliable customer support
- Collaborate with product managers and stakeholders to identify customer pain points and architect solutions that transcend organizational boundaries
- Develop and maintain monitoring systems that help identify customer impact issues and enable swift resolution through automated escalation paths
- Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes
- Mentor junior engineers while fostering a culture of customer obsession and technical excellence
- Build and maintain tools that help CSAs deliver personalized solutions while maintaining operational efficiency at scale
- Participate in on-call rotations to ensure our systems maintain high availability and reliability, treating every customer issue with urgency
About the team
Technologies You'll Work With
- Core programming languages including but not limited to Java
- Linux operating systems
- AWS services and cloud infrastructure
- Distributed systems and microservices architecture
- Database technologies and data structures
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer-obsessed solutions that impact millions of customers globally. We believe in optimizing for what's best for customers, our people, and the business - not what's easiest to execute. As part of our engineering teams, you will develop innovative solutions leveraging state of the art technologies including machine learning, large language models, and artificial intelligence to reduce customer effort and deliver frictionless experiences. Our mission is to preserve customer trust while relentlessly protecting customer data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every customer as a friend.
Key job responsibilities
What You'll Do
- Design and develop scalable, high-performance software solutions that optimize the customer service experience and reduce customer effort
- Lead technical initiatives that support our CSAs in solving complex customer problems with precision and confidence
- Build systems that enable data-driven decision making while maintaining the highest standards of customer data protection and privacy
- Create and implement solutions that empower CSAs to exercise good judgment while providing consistent, reliable customer support
- Collaborate with product managers and stakeholders to identify customer pain points and architect solutions that transcend organizational boundaries
- Develop and maintain monitoring systems that help identify customer impact issues and enable swift resolution through automated escalation paths
- Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes
- Mentor junior engineers while fostering a culture of customer obsession and technical excellence
- Build and maintain tools that help CSAs deliver personalized solutions while maintaining operational efficiency at scale
- Participate in on-call rotations to ensure our systems maintain high availability and reliability, treating every customer issue with urgency
About the team
Technologies You'll Work With
- Core programming languages including but not limited to Java
- Linux operating systems
- AWS services and cloud infrastructure
- Distributed systems and microservices architecture
- Database technologies and data structures
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Amazon strives to be Earth's most Customer-centric company, and that now extends to Healthcare. One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
Amazon One Medical is hiring a Finance Manager (FM) for our Senior Health Value Based Care position. Finance is critical to the success in our mission. We see the entire picture, and are a cornerstone to driving the right investments, maintaining controllership, and distilling down the right stories to push our business forward.
The FM will be responsible for several important workstreams as we drive the financial health, investments and internal operations of One Medical. We are looking for leaders that have healthcare experience in Medicare or other government funded health insurance to support our internal and external partnerships, continue to build and enhance our Senior Health operations, or take on FP&A workstreams.
Key job responsibilities
- Ownership of monthly Medicare membership models and reporting, including gathering, manipulating, analyzing, and exporting/importing data from internal data warehouse and payer provider portals, as well as providing variance analyses and report out to leadership
- Partner with the business and finance leaders to develop long-term strategies and new initiatives to delight our customers
- Partner with Business Intelligence, Science and FinTech to implement data driven reporting, and driver-based forecasting solutions.
Potentially work on:
- Membership strategies for retention and expansion- Own and update WBR metrics across the SH business
- Reconciliation models for eligibility records and payments
- FP&A workstreams and mechanisms
- Deep dive modeling for KPIs of value based care
Basic Qualifications
- 5+ years of tax, finance or a related analytical field experience
- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master's degree and 3+ years of finance experience
Preferred Qualifications
- MBA, or CPA
- Knowledge of SQL/ETL
- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description

Amazon's Digital, Device, and Alexa Services (D2AS) Mass Action Recovery Support (MARS) team acts as the centralized communications liaison between Amazon's Recovery teams, Business teams and Amazon's customers. The MARS team's mission is to help prevent contacts to Amazon by executing bulk actions on accounts and communications to customers impacted large scale issues. MARS is responsible for communicating to millions of customers each year across more than 20+ languages and owns all bulk actions for D2AS such as large scale physical and digital order refunds, cancellations and more.

Do you want to join a team focused on critical communication and play a role in the decision-making processes that restore/retain customer trust? Are you a passionate learner willing to relentlessly Deep Dive into data sets and partner with business analysts advocates across leadership and business teams? Do you thrive in a culture where Customer Obsession and the Bias For Action are highly valued?

The MARS team (currently based in Ireland, the US and the Philippines) is looking for Seattle-based Program Specialists to help support and shape the future of our growing Bulk Action & Communications team. As a Program Specialist, you will play a key role on the team by managing stakeholders on large-scale customer impacting issues, owning relationships with partner teams, validating data, investigating customer issues, and driving the communications process from creation to execution. You will be detail oriented and results driven to ensure flawless communication execution as well as ensure the needs of both the customers and the business are addressed. Outside of these day-to-day duties, Program Specialists will own and have to properly prioritize a myriad of team related projects.

Key job responsibilities

• Facilitate bulk recovery actions and communications on behalf of the Amazon's Digital, Device, and Alexa Services (D2AS) org.

• Be the primary owner of bulk action requests, owning and driving facilitation from end-to-end.

• Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on strong business judgement.

• Support and manage stakeholders by helping them deep dive and understand the customer experiences you collaborate on, partnering across multiple back-end teams who are impacted by bulk action processes, and providing data and timelines in ways which create the best possible customer experience.

• Independently review a situation, identify the most customer centric path forward, and write mass mail content which fits the situation.

• Prepare and publish mass mail text recommendations; advocating for the customer at every stage.

• Be the liaison between business analyst teams on complex issues requiring outside data assistance.

• Prepare data input recommendations, reports, and data/customer related investigations.

• Perform quality checks of mails to ensure the end customer experience is ideal.

A day in the life

Our team's focus is supporting customers who are impacted by broken experiences when something on a 1st party products and services of Amazon goes wrong (Kindle, Echo, Appstore, Prime Video etc). We do this by providing critical communication and actions to these customers. By supporting these customers, we reduce the need for them to contact customer service. The MARS Program Specialists' daily work focuses on handling the requests we receive from all over the D2AS global organisation which report these experiences.

Each team member works 1-to-1 with their individual requesters/the requesting teams to drive conversation on the best path forward for both the requesting business POCs and the customers impacted by the reported experience. There are various flavours of work for MARS Program Specialists every day, ranging from honing stakeholder management skills and managing upwards, content management, data handling and programmatic work. When the team's requirements for the defined path forward are met, MARS Program Specialists utilized various tools to carry out large actions such as mass mail communications, push notifications, large scale refunds and physical order cancellations.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

Benefits Summary:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

Basic Qualifications

• Bachelor's degree graduate in writing, communications or other relevant field.

• Ability to work flex shifts and OT on an as-needed basis to support high severity issues (which may include evenings, weekends, or holidays).

• Ability to work directly with multiple other team members as a cohesive unit to accomplish a task.

• Experience with Word, Microsoft Access, and other Office Suit Programs for Data and Program management work.

• Intermediate Excel skills for data manipulation (vlookups, pivot tables, conditional formats, etc.).

Preferred Qualifications

• Experience in data handling within a metrics driven environment.

• Possess excellent written and verbal communication skills to communicate and manage relationships across a series of technical and non-technical teams.

• Experience writing customer facing content at scale.

• Ability to multitask and manage multiple projects - work prioritization, planning and task delegation.

• Ability to compartmentalize a highly complex process into sequential pieces, and then execute them holistically.

• Possess flexibility and have a track record of Delivering Results in a customer obsessed, metrics-based work environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $36,900/year in our lowest geographic market up to $58,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Amazon's Digital, Device, and Alexa Services (D2AS) Mass Action Recovery Support (MARS) team acts as the centralized communications liaison between Amazon's Recovery teams, Business teams and Amazon's customers. The MARS team's mission is to help prevent contacts to Amazon by executing bulk actions on accounts and communications to customers impacted large scale issues. MARS is responsible for communicating to millions of customers each year across more than 20+ languages and owns all bulk actions for D2AS such as large scale physical and digital order refunds, cancellations and more.
Do you want to join a team focused on critical communication and play a role in the decision-making processes that restore/retain customer trust? Are you a passionate learner willing to relentlessly Deep Dive into data sets and partner with business analysts advocates across leadership and business teams? Do you thrive in a culture where Customer Obsession and the Bias For Action are highly valued?
The MARS team (currently based in Ireland, the US and the Philippines) is looking for Seattle-based Program Specialists to help support and shape the future of our growing Bulk Action & Communications team. As a Program Specialist, you will play a key role on the team by managing stakeholders on large-scale customer impacting issues, owning relationships with partner teams, validating data, investigating customer issues, and driving the communications process from creation to execution. You will be detail oriented and results driven to ensure flawless communication execution as well as ensure the needs of both the customers and the business are addressed. Outside of these day-to-day duties, Program Specialists will own and have to properly prioritize a myriad of team related projects.
Key job responsibilities
- Facilitate bulk recovery actions and communications on behalf of the Amazon's Digital, Device, and Alexa Services (D2AS) org.
- Be the primary owner of bulk action requests, owning and driving facilitation from end-to-end.
- Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on strong business judgement.
- Support and manage stakeholders by helping them deep dive and understand the customer experiences you collaborate on, partnering across multiple back-end teams who are impacted by bulk action processes, and providing data and timelines in ways which create the best possible customer experience.
- Independently review a situation, identify the most customer centric path forward, and write mass mail content which fits the situation.
- Prepare and publish mass mail text recommendations; advocating for the customer at every stage.
- Be the liaison between business analyst teams on complex issues requiring outside data assistance.
- Prepare data input recommendations, reports, and data/customer related investigations.
- Perform quality checks of mails to ensure the end customer experience is ideal.
A day in the life
Our team's focus is supporting customers who are impacted by broken experiences when something on a 1st party products and services of Amazon goes wrong (Kindle, Echo, Appstore, Prime Video etc). We do this by providing critical communication and actions to these customers. By supporting these customers, we reduce the need for them to contact customer service. The MARS Program Specialists' daily work focuses on handling the requests we receive from all over the D2AS global organisation which report these experiences.
Each team member works 1-to-1 with their individual requesters/the requesting teams to drive conversation on the best path forward for both the requesting business POCs and the customers impacted by the reported experience. There are various flavours of work for MARS Program Specialists every day, ranging from honing stakeholder management skills and managing upwards, content management, data handling and programmatic work. When the team's requirements for the defined path forward are met, MARS Program Specialists utilized various tools to carry out large actions such as mass mail communications, push notifications, large scale refunds and physical order cancellations.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Benefits Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Basic Qualifications
- Bachelor's degree graduate in writing, communications or other relevant field.
- Ability to work flex shifts and OT on an as-needed basis to support high severity issues (which may include evenings, weekends, or holidays).
- Ability to work directly with multiple other team members as a cohesive unit to accomplish a task.
- Experience with Word, Microsoft Access, and other Office Suit Programs for Data and Program management work.
- Intermediate Excel skills for data manipulation (vlookups, pivot tables, conditional formats, etc.).
Preferred Qualifications
- Experience in data handling within a metrics driven environment.
- Possess excellent written and verbal communication skills to communicate and manage relationships across a series of technical and non-technical teams.
- Experience writing customer facing content at scale.
- Ability to multitask and manage multiple projects - work prioritization, planning and task delegation.
- Ability to compartmentalize a highly complex process into sequential pieces, and then execute them holistically.
- Possess flexibility and have a track record of Delivering Results in a customer obsessed, metrics-based work environment.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $36,900/year in our lowest geographic market up to $58,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how we deliver exceptional customer service at scale. Our team owns end-to-end workforce planning and execution for Amazon's global customer service network, developing the forecasting, scheduling, and real-time management solutions that power efficient, frustration-free customer support.
We are seeking an experienced Research Scientist with a strong research background, excellent technical skills, and business acumen to join our Science team. You will design algorithms and systems spanning the full spectrum of labor planning - from long-term headcount optimization to real-time routing - using advanced techniques in optimization, simulation, stochastic modeling, statistics, and machine learning.
In this role, you will:
- Partner with business leaders to understand operational challenges and drive strategic improvements through data-driven storytelling and analysis
- Collaborate across software engineering, data science, and business teams to develop and deploy innovative operations research and machine learning solutions
- Design and implement scalable algorithms that optimize complex service systems
- Lead research initiatives that directly impact the efficiency and quality of Amazon's worldwide customer service delivery
This high-impact position offers the opportunity to solve complex problems at global scale while working in a fast-paced, entrepreneurial environment focused on continuous innovation and simplification.
Key job responsibilities
- Design and develop advanced models with a combination of optimization, computer simulation, stochastic modeling, statistics, and/or machine learning techniques to create scalable solutions for business problems in customer service labor planning.
- Collaborate with product, software engineering, research science, data engineering, and business leaders to build appropriate business and technical solutions.
- Conduct research, prototype, and experiment with models and solutions using scripting languages such as Python. Participate in the production-level deployment of these solutions.
- Use the best practices in science: data integrity, design, test, and implementation and documentation.
- Contribute to Amazon's Intellectual Property through patents and internal and external publications.
- Mentor and guide junior members in the team.
A day in the life
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Benefits summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
About the team
Worldwide Capacity Planning optimizes capacity across operations sites that help minimize customer wait time and route customers to the associate who can best resolve their issue, on the first contact. We build forecasting models and optimization tools that help predict the hourly capacity requirement, including when there are new device or game launches, or when there is a special event, such as Prime Day.
Basic Qualifications
- PhD, or Master's degree and 4+ years of quantitative field research experience
- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products
- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design
- Experience in designing, implementing, and testing analytic and/or algorithmic solutions to business or operational problems with a combination of operations research techniques including optimization, simulation, stochastic modeling, and data analytics.
Preferred Qualifications
- Experience with various machine learning techniques and parameters that affect their performance
- Experience in patents or publications at top-tier peer-reviewed conferences or journals in operations research, statistics, and machine learning
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon FBA Expert ? ? ?
Job Type: Full Time

We are a fast-growing eCommerce business focused on expanding and scaling through Amazon FBA. Were looking for an experienced and results-driven Amazon FBA Expert to join our team and manage end-to-end FBA operations, strategy, and growth.

?

Key Responsibilities:
Manage the full lifecycle of Amazon FBA operations (product research, sourcing, listing, optimization, inventory management).
Conduct in-depth keyword research and create high-converting product listings (titles, bullet points, descriptions, and backend keywords).
Monitor and manage inventory to prevent stockouts or overstock situations.
Perform competitor analysis and adapt pricing strategies for better ranking and conversion.
Optimize PPC campaigns for ACoS and ROI performance.
Stay updated with Amazons policies, algorithm changes, and best practices.
Coordinate with suppliers, logistics partners, and Amazon support when needed.
Create and maintain performance reports (sales, returns, sessions, reviews, rankings, etc.).
Ensure listings are fully compliant with Amazon TOS and optimized for Buy Box retention.

?

Requirements:
Minimum 2 years of hands-on experience with Amazon FBA.
Recent work experience (within the last 12 months) managing active FBA accounts.
Proven track record of scaling FBA sales and improving product performance.
Proficiency in tools like Helium 10, Jungle Scout, Sellerboard, Keepa, etc.
Strong understanding of Amazons algorithm, ranking factors, and A9 optimization.
Experience with creating and managing Sponsored Ads and other Amazon advertising tools.
Excellent communication and problem-solving skills.
Self-motivated, detail-oriented, and data-driven.

?

Preferred Qualifications:
Experience managing multiple FBA accounts or brands.
Background in eCommerce or digital marketing.
Familiarity with Amazon global marketplaces (US, UK, EU, etc.)

?

Benefits:
Competitive salary (Based on experience)
Performance bonuses and incentives
Flexible working hours
Opportunity for growth within the company
Work with a collaborative and ambitious team

?

To Apply:
Send your resume to a brief cover letter, and links or screenshots of accounts or products youve worked on (if possible). Highlight your key achievements and tools youve used.

?: ?

?: 15000

? ? ? ? ? ?Login

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Pinnacle Delivery Service LLC

This position is based out of DWA6 in Kent, WA. Do you like to work independently in a fast paced, team focused environment? If so, we may be the place for you. We are looking for candidates that are hardworking, act with integrity and bring a positive attitude everyday. Pinnacle Delivery Service LLC, is the TOP PERFORMING Amazon Delivery Service Provider in Kent, WA. This position is based out of DWA6 in Kent, WA.

We proudly serve the Mercer Island, Beacon Hill, Central District, and Eastgate (Bellevue) areas.

How are we different from other DSPs?

1. We operate a "Shared Success" business model. 40% of Scorecard Bonuses earned are paid to our team members based on their individual performance.

2. We recognize that our delivery drivers are our biggest asset and treat each as a professional with trust and respect. That said, we do not tolerate underperforming individuals who affect the overall team performance.

3. We pay our drivers above the minimum rate required by Amazon for our station.

4. We are fanatical about Safety while driving and delivery.

5. We care about you and your career success. Many of our former teammates have gone on to successful careers in other fields based on our recommendations and references.

As a Driver Associate for Pinnacle Delivery Service LLC, we have four simple rules:

1. Show up on time and be ready to work.

2. Provide quality delivery experience.

3. Safe, incident-free driving.

4. Go home safe and sound.

Pay starts at $23.25/hr. However, most of our drivers earn $4- 27+ with weekly bonuses! After a successful 90-day review focused on Pace, Attendance, Quality, and Safety. Base pay may increase to 23.50/hr.

*Performance Bonus:

New candidate must complete an average of 3 routes per week for 16 consecutive weeks after completion of training to qualify for signing bonus.

If this all sounds good, you must:

• Be 21 years or older
• Have a valid Driver's License
• Successful drug test (THC/Marijuana is okay).
• Possess a positive, "can-do" customer-first attitude.
• Be 100 % Reliable: Report to Work on Time, Every Day.
• Able to lift up to 50 lbs. and willing to work at a fast pace in all types of weather.
• Perform a minimum of 20-25 stops per hour.

The Details:

• Start time: 10:15 am sharp. End time: typically, 8:00 pm or earlier.
• Typical Schedule: Sun-Wed, Wed-Sat, and Fri-Mon
• Paid training
• We provide all the tools to do the job. (Van, phone, uniform, etc)
• Overtime after 40 clocked hours (time and a half).
• Paid Time Off (PTO) accrued from day 1.
• Health, Dental, and Vision coverage are available after 30 days for FTEs
• 401k (matching) after 90 days, vested after 18 months.
• Bi-Weekly Performance Incentives, Driver Appreciation, Pizza Parties, and more.

Location: th Ave S, Kent, WA 98032

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Zappos Shoe credit ( 135 annually)
• Paid Time Off (PTO)
• 401K
• 401k Match
• Bonus incentives

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment, regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.

**Job ID:** 7826
**Alternate Locations:** United States-New Jersey-Hoboken; United States-Georgia-Atlanta; United States-North Carolina-Huntersville; United States-Washington-Seattle
**Newell Brands** is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact-supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.
**Job Summary:**
The Sales Coordinator supports sales account managers in administrative tasks, item management, portfolio maintenance, and ensures smooth execution of go-to market strategy.
**Responsibilities:**
+ Partners with sales teams to support new item & feature setup, item content health scores and item maintenance (entering, tracking, and communicating progress and completion across sales teams)
+ Partner, support and communicate to sales teams on variation strategy execution and user experience journey on product display
+ Maintains item files, feature files & other ad hoc maintenance and tracking files
+ Supports promotional and feature documents for the account teams
+ Establishes a community of practice with Sales Coordinator peers to identify best practices
+ Assists in developing cohesive team processes and trackers for effective execution
+ Owns meeting cadence and invites with account managers to obtain tasks and priorities
+ Maintains a high level of organization to efficiently manage tasks, prioritize responsibilities, and streamline workflows
+ Supports leadership on approved strategic initiatives
+ Engages with Amazon counterparts to understand new programs and solve ad hoc issues
**Key Qualifications:**
+ Bachelor's degree
+ 1+ years of relevant experience with a CPG or durable company, ideally in channel management, brand management, insights or sales
+ Collaborative and effective communication, interpersonal, and conflict management skills
+ Strong attention to detail, creative thinking, and exceptional problem-solving abilities
+ Strong organizational skills with the ability to multitask and redirect frequently
+ Self-starter with a bias toward action, taking initiative, and communicating challenges with solutions
+ Proficient in Windows Suite, specifically Excel and PowerPoint
+ Ability to travel up to 20% of the time
The base pay range for this position is from $71,800 to $87,800. Salary will be based on prior experience related to the skills required for this position.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.