723 Amazon jobs in Washington

Description
Amazon is seeking a designer to work on visual and product design for the About Amazon website, which serves news and information about the company to external audiences. This role is on the Amazon News team, which sits within Amazon's Communications & Corporate Responsibility org.
This person will work on the Amazon News design team, and will be responsible for creating visual designs for news and feature stories on the About Amazon site. This will include everything from straightforward graphics to more complicated motion designs that tell a more in-depth story. Outside of visuals for stories, they will also create assets and designs for use across various web products, including the About Amazon website homepage and special projects pages as well as the Amazon News email newsletter.
In addition to visual design, this person should have strong knowledge of web design and mobile UX best practices, as well as an understanding of motion graphics and animated GIF creation. They should also have experience working with design tools like Figma and Content Management Systems.
The ideal candidate is a strong project manager and creative designer who has experience working with editorial content in a newsroom-type of setting and understands how to use data to strategically drive designs. This person is an excellent communicator, and will collaborate with partners across other teams, such as editorial, production, distribution, and tech, as well as external vendors.
We want someone who embraces innovation and experimentation, and delivers results with executional excellence. This person must be comfortable working in a fast-paced newsroom-like setting and be willing to roll up their sleeves to get projects done.
Basic Qualifications
- 3+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- 3+ years experience designing interactive storytelling, products, and tools
- A portfolio of work that shows 3+ years understanding user-centered design principles and showcases your process along with finished design work.
- Figma experience or similar prototyping tools.
- A proven track record of collaborating with stakeholders, outside vendors, and various participants on digital design projects that continuously evolve.
- Experience working with data and analytics to make strategic design decisions; basic understanding of SEO.
Preferred Qualifications
- Experience designing around editorial content, ideally at a digital news publication or tech company.
- Experience creating visual graphic digital assets at-scale.
- Motion graphic and animation experience.
- Excellent written and verbal communication skills; comfortable presenting.
- Experience designing web products around user behavior and knowledge of how to use design to encourage engagement.
- Demonstrated ability to operate successfully across multiple groups and business owners; comfortable working in a collaborative environment.
- Knowledge of accessibility principles and best practices.
- Self-driven-enjoys taking responsibility and making things happen.
- Ability to work autonomously across numerous projects and comfortable working in a fast-paced environment where change is constant.
- Experience writing design requirements to front-end developers.
- Ability to communicate with front and back-end engineers to identify UX problems and collaborate to define paths to solutions.
- Has a mobile-first mindset-being able to set responsive breakpoints for various web layouts and be able to confidently recommend UI additions or hide elements across device viewports.
- Experience designing at-scale for international partner teams and scaling design systems and modular frameworks for localization to multiple countries and languages.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
The Amazon Customer Service organization is looking for an exceptional Executive Assistant who wants to work in a fast-paced, exciting, and growing team. We need someone who is bright and self-motivated, with a proven history of high performance and the ability to operate under pressure.
As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all team meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination.
Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take the appropriate action without having to know the total picture. You will learn organizational structures and objectives of the team you support, as well as build a strong internal network. You will apply superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leader and their team, which will blossom into strong partnerships that provide opportunities for special projects with increased responsibility and long-term career growth.
Key job responsibilities
- Manage complex executive calendar and coordinate multi-stakeholder scheduling
- Facilitate domestic and international travel arrangements and logistics
- Track and drive completion of strategic deliverables with appropriate follow-up
- Process and manage expense reports and related financial documentation
- Plan and execute team events, including meetings, off-sites, and social gatherings
- Collaborate with leadership team and Executive Assistant network to provide organizational support
- Oversee workplace management, including office space planning and reorganization
- Exercise sound judgment and decision-making in diverse business situations
- Provide high-level administrative and organizational support
- Demonstrate initiative and autonomous problem-solving capabilities
- Foster a positive team environment and contribute to workplace culture
A day in the life
Team Culture:
At Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance:
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life, both in and outside of work.
About the team
Customer Service is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (E.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.
Basic Qualifications
- 5+ years of senior level leadership support, or 3+ years of Amazon experience
- High school or equivalent diploma
- Experience with Microsoft Office products and applications
Preferred Qualifications
- Experience leading process improvements
- Experience in a fast-paced, high-tech company
- Experience designing processes to maximize efficiency
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Amazon Ads enables businesses all sizes to showcase their products and their brand to customers shopping on and off Amazon across the world. A fast-growing, innovative, and strategically important function of the wider business, Amazon Ads continues to evolve through new products and advertising capabilities. To this end, we have developed self-service advertising products that integrate advertising into the shopping experience from discovery to purchase. We are dedicated to delivering solutions that delight shoppers while enabling businesses to not only sell their products on Amazon, but help our customer's grow awareness of their brand, inspire discovery, and increase brand loyalty.
A strategically important part of our charter is to help small & mid-sized businesses (SMBs) reach new audiences and accelerate business growth through our suite of self-service advertising products (Sponsored Products, Sponsored Brands, Sponsored Display, Brand Stores, and Sponsored TV). Our team is tasked with building marketing programs that increase awareness of our ad solutions while solving for key customer pain points that accelerate product adoption and ensure advertiser success.
Specifically, we are looking for a high performing Sr. Marketing Manager who will own the development and execution of our marketing & creative programs for Amazon Business ad solutions. As a Sr. Creative Marketer, you will be responsible for the development of strategy and own end-to-end content creation with a focus on mid/long form marketing & educational content (written & video). In this role, your campaigns will help SMB advertisers to overcome key barriers to entry, and ensure they have access to easily discoverable educational content that builds best practices and advertiser success.
The ideal candidate for this role can think strategically and execute flawlessly. You will bring your proven creative, analytical and project management capabilities to imagine, plan, implement, and optimize compelling campaigns that drive advertiser acquisition and retention. To be successful you'll need to be a strong communicator who can earn trust with key stakeholders across multiple teams. You will be excited to test and learn in a data driven environment, and enthusiastic about using customer data and insights to deliver impact across multiple marketing channels. You should be comfortable with ambiguity and are willing to work autonomously, handling multiple initiatives simultaneously. If you are data-driven, detail-oriented, and passionate about creating compelling experiences through marketing, this is a great role for you. Experience working directly with sellers, in either a retail or advertising capacity, is welcomed.
Key job responsibilities
- Define the overall SMB marketing & creative strategy to increase awareness and utilization of Amazon Business ad solutions (audience segmentation, creative/content strategy, channel strategy, and marketing calendar)
- Create on-brand, best in class content, tailored to appropriate customers to effectively build acquisition campaigns
- Own end-to-end campaign management from ideation to execution and measurement
- Audit existing content and identify gaps in content assets
- Work across Marketing Managers, Content Creators, Designers, Program Managers, and business leadership to align channel initiatives with cross-functional team goals
- Analyze, report on, and optimize against key performance metrics
Basic Qualifications
- Bachelor's degree
- Experience building, executing and scaling cross-functional marketing programs
- Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication
- 7+ years of professional non-internship creative marketing experience
Preferred Qualifications
- Experience developing cross-functional relationships with product, consumer research and marketing teams to develop strategy and consumer insights that drive compelling creative executions
- Experience managing creative (internal team of designers, copywriters, external agencies and freelancers)
- Experience presenting creative concepts effectively to senior executives
- Experience managing multiple projects and meeting aggressive deadlines
- Ambitious self-starter with demonstrated ability and willingness to roll up sleeves to get the job done
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Amazon is seeking a Capacity Planning Analyst to join our Amazon Customer Service - Worldwide Capacity Planning team (WWCP), specifically supporting the Kuiper Global Business Operations (GBO) team. As the company strives to be the world's most customer-centric organization, we need analytical minds who can help shape the future of online retail. This role combines strategic thinking with data-driven decision-making to influence customer service innovations.
The ideal candidate will possess strong statistical knowledge and analytical capabilities to manage global network planning. They will collaborate with multiple stakeholders across Customer Service Operations, Global Outsourcing, Program Management, and Finance leadership. The role involves analyzing complex data sets, providing actionable recommendations, and solving both strategic and real-time business challenges. The ability to work across different geographies and handle complex situations is essential for success in this position.
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities
- Forecast contacts and plan capacity for worldwide contact center network for Amazon customer service.
- Cost and service optimization for customer service organization spread across 20+ countries worldwide.
- Manage short term staffing (4-6 weeks) and scheduling for a headcount that runs to tens of thousands supporting multiple business and geographies.
- Build short/long term operational plans for different global sites to optimize variable costs associated with staffing
- Improve performance to plan by identifying, measuring and managing key metrics related to customer service
- Capture the right metrics to influence stakeholders and measure success
- Participate in global customer service initiatives and project roll outs to cater to growing business needs
- Coordinate with internal and outsourcing network operation teams to meet business service levels.
- Promote process improvement and standardization of processes across all sites in the network.
A day in the life
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Benefits Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Basic Qualifications
- 2+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience defining requirements and using data and metrics to draw business insights
- Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Experience in capacity planning, operations planning, business analysis or equivalent
Preferred Qualifications
- Bachelor's degree or above
- 3+ years of supply chain experience, or Master's degree or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Amazon is launching a new, fast-growing business aimed at transforming the shipping and logistics industry. For the first time we're making our shipping and logistics network available to brands - and we're looking for experienced Business Development professionals to scale our business, ensuring our first customers succeed while building the use cases of the future.
This is a ground-floor opportunity to shape a high-impact initiative from day one. As a core member of our team, you'll create and drive the Business Development strategy, influencing how we grow, scale, and serve customers. You'll work together with Product Management and Tech to challenge industry norms, design customer-obsessed solutions, and redefine how logistics is sold and delivered.
We're looking for someone excited about building a business from the beginning of its life cycle, with experience going to market with all types of customers. This is an opportunity to build something truly meaningful inside Amazon.
Key job responsibilities
- Drive revenue, adoption and market share for our product
- Earn the trust of customers and create custom Amazon Shipping solutions that fit their business needs, working backwards from financial and other customer data
- Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical
- Create program goals and metrics, track progress and manage through obstacles to achieve your objectives
- Serve as the voice of the customer, and pursue new and innovative solutions that will continue to grow Amazon Shipping
Basic Qualifications
- 7+ years of business development and/or sales experience, ideally working with ecommerce brands.
- 3+ years' experience building and executing GTM plans.
- 3+ years' experience working with CxO/VP level customers, using customer data to understand and solve complex business problems.
- Experience working with brands and creating brand partnerships.
- Bachelor's degree.
Preferred qualifications
- Experience working with large retailers, brands and/or ecommerce companies
- Experience solving shipping/logistics problems for customers
- Strong experience bringing new products to market
- Startup or intrapreneurial work experience
- Experience influencing the product roadmap with customer feedback and use case development
- Experience defining and driving complex program initiatives with customers
- Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace
Basic Qualifications
- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.
Preferred Qualifications
- Experience defining and driving complex program initiatives with customers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
WWGS (Worldwide Grocery Stores) organization leads the innovation of Amazon's omni-channel grocery offerings (Fresh, Whole Foods, 3P). In this space, Amazon aims to delight customers by providing broad selection, competitive prices, best-in-class delivery, convenient in-store/pickup options across regions, and an end-to-end shopping experience that makes it easy for customers to discover what they love and build complete grocery baskets. The Grocery Economics and Optimization Science team in WWGS is looking for an Economist to drive the vision of creating a bar raising customer experience in online channels, leading to growth in customer acquisition and loyalty.
As an Economist on the team, you will help Amazon Grocery's Delivery and Pickup channels to improve customer experience and accelerate growth opportunities like the recently launched Amazon Grocery Subscription or Fresh Groceries on Same-Day Delivery service. You will be expected to own the the full lifecycle of your projects from business requirements gathering, devising methodological approaches, data extraction and exploration, implementation, validation, and socialization.
A successful candidate will be able to partner effectively with both business and technical teams, including clear communication of results and the ability to influence a variety of stakeholders. The ideal candidate will have experience applying causal inference techniques and impact estimation, and be curious and excited to apply these in challenging real-world settings. They will thrive in working to deliver impactful solutions to the business problem, in the face of ambiguity over which modeling approaches will deliver the best results.
Key job responsibilities
- Apply expertise in causal modeling and machine learning to measure the impact of key initiatives on customers' long-term engagement.
- Design experiments to measure pilot programs and support the scaling of successful experiments.
- Develop and maintain attribution models to understand the key drivers of high value customer actions.
- Collaborate with business stakeholders, product managers, finance analysts and executive-level decision makers to synthesize findings into actionable insights.
Basic Qualifications
- PhD in economics or equivalent
- Knowledge of statistical software such as R, Python
- Experience in SQL
Preferred Qualifications
- 2+ years of industry, consulting, government, or academic research experience
- Experience with handling of large datasets
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. Since 2020, we have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy.
We are seeking an exceptional Senior Business Development Manager to drive transformative strategic partnerships within our pharmacy innovation ecosystem. This critical role demands a strategic powerhouse with a proven ability to identify, structure, and execute complex partnerships that fundamentally reshape healthcare service delivery. The ideal candidate will possess deep industry insights, exceptional negotiation skills, and a track record of closing high-impact deals that advance our strategic priorities. You will architect partnership strategies, develop comprehensive frameworks, and serve as the primary interface for vendor relationships, managing critical escalations and communications across complex organizational landscapes. We're looking for a dynamic professional with 8-10 years of progressive business development experience in healthcare or technology, demonstrating an extraordinary ability to influence senior executives and navigate intricate business environments. Your responsibilities will include conducting rigorous due diligence, developing compelling business cases, and cultivating high-potential partnership opportunities that drive significant value. The successful candidate will combine deep analytical capabilities, advanced communication skills, and a strategic mindset to transform complex partnership opportunities into tangible business outcomes. If you are a someone who can seamlessly blend industry expertise, strategic thinking, and exceptional relationship management, we offer an opportunity to revolutionize pharmacy services through innovative collaboration and strategic leadership.
Basic Qualifications
- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience explaining complex technical concepts to various business and technical audiences
- Experience presenting to both technical and non-technical executive audiences
Preferred Qualifications
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS services and market trends in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an enabler.
Amazon Q Strategists are dynamic professionals who architect and propel customer success, expertly guiding organizations from initial proof-of-concept to full-scale production implementation of Amazon Q. These visionaries excel at crafting strategic roadmaps that expand Amazon Q's footprint across the enterprise, driving innovation and efficiency. With a strong executive presence, they skillfully navigate interactions with internal leadership (VPs, Directors) and diverse stakeholders, while rapidly building trust with Account Teams and customers at all levels, from Enterprise Architects to C-Suite executives. As technology specialists with keen business acumen, they possess the unique ability to identify high-impact use cases, quantify value, and drive measurable ROI, positioning them as indispensable partners in their customer' digital transformation journeys.
Strategists orchestrate contractual agreements, align customer expectations, and ensure flawless delivery of solutions. This hybrid role combines AWS expertise, hands-on building skills, and cross-industry business acumen. Ideal candidates are customer-obsessed professionals who seamlessly blend technical expertise with strategic insight to drive outcomes, while maintaining a strong commitment to continuous learning and growth.
Key job responsibilities
- Lead comprehensive generative AI transformation programs from sales to delivery, partnering closely with customers to drive successful adoption, implementation, and measurable business value realization
- Orchestrate high-level discussions on complex, industry-specific business and technical concepts, fostering alignment among C-suite executives, line managers, and technologists.
- Design and facilitate engaging workshops that bridge customer technical and business teams, showcasing the transformative potential of Amazon Q and our Gen AI offerings to uncover high-impact business value opportunities
- Support delivery teams with hands-on programming, blocker remediation, escalations, and ideating and delivering custom solutions when needed
- Manage internal processes for projects such as project updates, approvals (legal, finance, operations), resource allocation, budget, timeline, tracking key metrics, and weekly reporting
- Cultivate and maintain strong, trusting relationships with both customers and internal stakeholders including the Generative AI Innovation Center, solutions architects, service teams, business development, marketing, industry specialists, partners and regional organizations
- Stay informed on Amazon Q service updates and advancements in generative AI technology through continuous learning and industry engagement
- Proactively identify areas for improvement across processes and initiatives, taking ownership to develop and implement effective solutions
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- 7+ years of consulting, architecture/design, and implementation of cloud-based solutions
- 7+ years of external or internal customer facing and project management experience
- 5+ years of hands-on software engineering experience, with expertise in areas such as database management, application development, and AI/ML
- 3+ years of experience as an AI/ML practitioner or implementing generative AI solutions
Preferred Qualifications
- Experience leading the architecture and implementation of AI/ML workloads
- Proven track record of delivering robust, scalable solutions in complex technical environments
- International consulting or professional services sales and delivery experience
- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives
- Vertical industry sales and delivery experience of cloud services and solutions
- Experience with selling consulting/professional services
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
We are seeking an experienced Principal Product Marketer to lead GTM and marketing strategy and execution for our most important and often confidential product launches. In this highly cross-functional role, you will be responsible for developing and executing end-to-end GTM strategies for Amazon Ads technology products, including APIs, AI-powered developer tools, and services. This role bridges product, engineering, and customer teams to ensure developers and technical buyers understand, adopt, and succeed with our solutions. The person who will thrive in this role has the ability to view disparate launches, bundle them into a simple story, and identify the path forward to resolve product gaps and issues. The ideal candidate moves seamlessly between "big picture" thinking and leading tactical execution, and the person is able to navigate heavy ambiguity and chart a path forward independently.
For this highly visible role, we are seeking someone who can both earn trust and have backbone and who can author a simple, compelling document detailing their plans. Your mission will be to win the hearts and minds of our customers by bringing the transformative value of our new solutions to life through engaging, multi-channel activations. And your work won't stop there - you'll also monitor launch progress, gather invaluable customer feedback, and loop that back to our Product and Sales teams to optimize our GTM strategy for long-term, sustainable growth.
If you're ready to roll up your sleeves, collaborate with the best and brightest, and play a pivotal role in shaping the future of advertising, we want to hear from you. Join us in building something extraordinary.
Key job responsibilities
* Product Strategy & Insights: Conduct research, customer interviews, and market analysis to uncover pain points, workflows, and use cases; synthesize partner feedback, competitive benchmarks, and industry trends to influence roadmap and messaging.
* GTM Planning & Execution: Lead go-to-market strategy for platform launches, APIs, and technical features; define positioning, messaging, and launch readiness across documentation, training, sales, and marketing channels.
* Audience Messaging & Engagement: Develop tailored content and narratives for technical audiences (developers, CTOs, and tech decision-makers); highlight customer success stories to drive adoption.
* Community & Enablement: Build scalable engagement and enablement programs with Sales, Partner GTM, and Solutions Architects; create feedback loops through surveys, advisory councils, and early access programs to inform strategy.
* Cross-Functional Leadership: Collaborate across Product, Sales, Events, Regional Marketing, PR, Research, and Training teams; align stakeholders on vision, support alpha/beta programs, and translate customer insights into product improvements.
* Success Metrics: Track adoption and usage of products and features, content engagement (documentation, events, community), customer satisfaction (CSAT, NPS, qualitative feedback), and contributions of insights to roadmap prioritization.
Basic Qualifications
- 9+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience communicating results to senior leadership
- Experience building, executing and scaling cross-functional marketing programs
- Experience driving direction and alignment with cross-functional teams
Preferred Qualifications
- Experience with creating GTM initiatives at scale
- Experience working cross-functionally across marketing, product management, analytics, UX, and research
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.