67,209 Banking Operations jobs in the United States
Banking Customer Service
Posted 2 days ago
Job Viewed
Job Description
The Member Contact Center Representative is a dedicated customer service professional committed to fostering strong and lasting relationships with credit union members. This role requires a proactive problem-solver who efficiently responds to member inquiries, processes account maintenance, and offers tailored solutions with a sense of urgency. With a member-first mindset, the representative identifies opportunities to enhance financial well-being by promoting relevant credit union products and services. A successful candidate will thrive in a collaborative environment, demonstrate outstanding communication skills, and maintain up-to-date knowledge of policies, procedures, and industry regulations.
Key Responsibilities
+ Provide exceptional service to members via phone and email, ensuring positive and lasting relationships.
+ Answer general inquiries, assist with account maintenance, and resolve member concerns promptly.
+ Meet and exceed critical performance metrics while delivering high-quality service.
+ Research and resolve complex issues under the guidance of the MCC Supervisor or MCCR Lead, demonstrating urgency and ownership.
+ Set clear expectations for members, offering timely follow-ups and resolutions to ensure satisfaction.
+ Identify opportunities to promote additional credit union products, services, and promotions that align with member needs.
+ Maintain thorough knowledge of credit union policies, procedures, and regulatory compliance to provide accurate information.
Qualifications
+ Minimum of a high school diploma; some college coursework preferred; degree highly desirable.
+ At least 1+ year of customer service experience in a call center setting.
+ Bilingual in Spanish, preferred.
+ Excellent communication skills-both verbal and written.
+ Ability to work collaboratively and contribute to a cohesive team environment.
+ Member-centric approach with a friendly and professional demeanor.
+ Proficiency in Microsoft Office and standard office equipment; familiarity with call center programs desirable.
+ Strong analytical skills to assess situations and recommend operational improvements.
+ Demonstrates courtesy, tact, and diplomacy when engaging with members and colleagues.
Shift Details
+ Monday- Friday, 9am - 6pm with a rotating Saturday
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health and Dependent Care Spending Accounts (HAS & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Time off/Leave (PTO, Vacation, or Sick Leave)
Pay and Benefits
The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Richland,WA.
Application Deadline
This position is anticipated to close on Jul 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Corporate Banking Operations Analyst
Posted 2 days ago
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Description:
The Corporate Banking Middle Office Analyst is broadly responsible for coordinating complex bi-lateral and syndicated loans, managing credit administrative activities and generating reports for Japanese Corporate Banking Dept. Team works closely with the Relationship and Portfolio Managers, ensuring all required documents, reference data, and critical information are reviewed for operational feasibility, optimal execution mechanics, regulatory requirements, and mitigation of operational risk. The team partners with various internal and external parties including, but not limited to; Portfolio/Relationship Management, Back Office Operation Team, Loan and Agency Services and Deposit Service Team.
Major Responsibilities:
- Manage and maintain a portfolio of active leveraged and high-grade loan transactions for Japanese Corporate Banking.
- Support the execution and closing of complex loan transactions, including, but not limited to, new deals, refinancing, amendments, acquisition financings, and re-pricings.
- Collect and review legal loan documentation to perform a detailed review against required Legal, Credit, and Regulatory approvals, as per Bank policy, as well as perform Facility booking in the MUFG System of Record.
- Review internal loan related documents and notices for accuracy and completeness and provide the Back Office with all necessary information/instruction for loan/fee booking.
- Liaise and coordinate pre-closing requirements with internal and external clients (i.e., Portfolio Management, Syndications, Credit, Loan and Agency Services, Finance, Legal, and Back Office Servicing).
- Review and advise on funding mechanics and operational requirements as it pertains to internal booking and Operational policies.
- Perform cyclical Review and Monitoring of Financial Covenants for active Credit Agreements in individual 's portfolio. Liaise with Relationship/Portfolio Manager for latency and any Covenant Breaches.
- Generate various internal reports as assigned.
- Assist with ad-hoc inquiries from the Front Office, Controllers, Reporting, and the Back Office pertaining to the closing process and ongoing maintenance.
- Schedule internal conference calls to ensure pre-closing requirements have been met and resolve / escalate any outstanding issues (for Admin Agent/Lead transactions)
- Execution of best practices of control, risk mitigation and escalation.
- Participate in projects and provide valuable input with various working groups, with the goal to continually enhance performance and efficiency
- Periodically reviews the relevant procedures to ensure appropriate control and consistency with Head Office guidelines and bank regulations.
- Ensures adherence to all bank policies and procedures relative to Regulatory Compliance including but not limited to; the Bank Secrecy Act, USA Patriot Act, Anti-Money Laundering Act, Privacy Act, Regulations Q& X, Customer identification Program, Know Your Customer, Suspicious Activity Reports.
- A Bachelor's degree, a Finance or Accounting major is preferred.
- 1-2 years of experience in financial service industry. An equivalent experience considered.
- Solid understanding of MS Excel including formulas and pivot tables.
- Ability to operate in a challenging and rapidly changing environment with a desire to accept new assignments and the ability to learn new principles and dynamic systems quickly.
- Keen attention to detail, strong oral and written communication skills, and strong analytical capability.
- Critical decision-making abilities including the ability to identify, escalate, and propose solutions to problems.
- Ability to multi-task through the practice of strong organizational and time management skills.
- Proven ability to excel in teamwork environment.
- Understanding of the Loan product, including an understanding of a credit agreement, loan funding mechanics, deal structure, etc.
- Demonstrated understanding of financial services, specifically within Wholesale and Investment Banking.
- Exposure in an international business environment is a plus.
The typical base pay range for this role is between $66K - $85K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
Business Banking Operations Specialist
Posted 5 days ago
Job Viewed
Job Description
The estimated starting salary for this position is $55,000-$75,000/Annually.Duties and Responsibilities/Results:Process business deposit account applications submitted through the Bank's Business Banking Online platform.Create agreements in DNA so that businesses can register for online and telephone Banking, troubleshoot Business Agreements to ensure accuracy. Then facilitate said business customers registering for Business Online Banking and Bill PayPartner with Business Banking department to assist business customers with onboarding and implementing cash management services, including online banking, ACH, wires, and remote deposit capture.Partner with Bank's Business Banking and BSA departments to support new account onboarding by reviewing documentation and performing due diligence to ensure compliance with KYC/AML, Bank regulations, and industry best practices.Assist with the processing of daily business banking transactions, including wires, ACH, remote deposits, and account transfers.Monitor payment transactions exception activity and escalate to management for decisioning and resolution.Provide ongoing operational support to business banking clients, to include troubleshooting issues related to system access, product usage, and related.Partner with Business Banking to process and assist with verifying ACH transactions, wire transfers, positive pay exceptions, and other cash management services.Ongoing monitoring of transaction activity for fraud and compliance risks, escalating as necessary.Work closely with the Bank's BSA departments to business banking and cash management activities adhere to bank operations policies, regulatory guidelines, and industry best practices.Process monitory and non-monitory account maintenance requests such as Stop payments, change of address and general ledger transactions.Monitor Business accounts for dormancy and take preventive measures to ensure accounts remain with Bank and are not abandoned.Prepare various reports related to transaction activity, and transaction volume, exception processing, and various other related reports.Collaborate with Business Banking management to ensure clients receive seamless service and timely resolution of requests.Assist with audits and regulatory reviews by providing necessary documentation and reports.Participate in new and existing product and core system testing as needed.Provide backup support across the Bank's Payment's operations team as needed.Other ad hoc tasks as requested by management.Required Qualifications: Bachelor's degree preferred.3-5 years of experience in banking operations, treasury management, or cash management supportExcellent interpersonal skills with the ability to effectively correspond with various department managers, as well as senior managementComprehensive understanding of Business Banking and money movement products. (ex. ACH, Wire transfers, RDC, Bill Pay, Analysis Accounts, etc.)Strong organizational skills and attention to detail and meeting deadlinesExcellent verbal and written communication skills and problem-solving skills, with the ability to support and educate business clients effectivelyUnderstanding of banking regulations, compliance requirements, and fraud prevention best practices.Proficient in Microsoft Office.Working knowledge of FISERV DNA or similar core banking system a plus.Ability to multitask in a high-volume environment required. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Head of Banking Operations
Posted 21 days ago
Job Viewed
Job Description
Come work with us:
Metropolitan Commercial Bank (the "Bank") is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities, and local government entities.
Metropolitan Commercial Bank was named one of Newsweek's Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB+ (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm-All Stars Class of 2024.
Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Boro Park, Brooklyn and Great Neck on Long Island in New York State.
The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).
Position Summary:
The SVP, Head of Banking Operations, is responsible for leading core banking operations, driving efficiency, and increasing automation and compliance through technology-enabled solutions.
This role oversees core functions, including bank reconciliation, deposit operations, and loan operations with an emphasis on continuous improvement to streamline processes and enhance service delivery. This role will focus on optimizing processes, implementing innovative strategies, and ensuring that the operations departments are positioned for future growth and success. This role will collaborate with various departments to streamline workflows, enhance productivity, and develop forward-thinking operational plans that support the company's long-term objectives. The role requires the ability to help the company think strategically about the changing operational environment with a focus on efficiency; coupled with appropriate tactical execution and the ability to influence and guide decisions based on their experience and industry knowledge. The Head of Banking Operations will regularly evaluate the efficiency and appropriateness of processes, best practices, as well as the overall performance across these operational teams.
We have a flexible work schedule where employees can work from home one day a week.
Essential duties and responsibilities:
- Lead the core banking Operations teams in driving operational enhancements and efficiency across loan operations, deposit operations, and reconciliations. Establish best practices and processes, solve critical problems, and manage performance effectively.
- Drive automation and process optimization to modernize operations and improve scalability.
- Identify and implement technology solutions to enhance efficiency and reduce operational risks.
- Lead system conversions and upgrades, ensuring seamless integration with operational processes.
- Define and execute the operational strategy to align with the bank's growth and digital goals.
- Build and lead high-performing teams, fostering a culture of innovation and continuous improvement.
- Partner with business leaders and stakeholders to address challenges, resolve issues, and enhance service capabilities.
- Ensure compliance with all regulatory and legal requirements through robust controls and risk mitigation strategies.
- Manage fraud risk through continuous evaluation and enhancement of controls.
- Monitor operational metrics and report on trends, performance, and issues to executive leadership.
- Collaborate with Human Resources to develop strategic staffing plans that address organizational growth and ensure proper structure within the department and to support operational demands.
- Build relationships with other departments such as marketing, finance, legal, compliance, and risk to identify important trends, potential problems, and opportunities. Set clear objectives for the team and utilize all available resources to address the toughest challenges.
- Act swiftly to resolve issues preventing the team from working effectively, presenting proactive ideas to support growth and maintain market competitiveness.
Required knowledge, skills and experience:
- A minimum of 15 years of professional experience involving technology-focused process improvements, transformations, and system implementations with a strong emphasis on operational efficiency.
- Extensive knowledge in transaction banking, payment processing, and financial services, including: Managing operational risk, Deposit operations (e.g., item processing, deposit product management), Loan operations (e.g., loan booking, closing, and administration), Bank Reconciliations
- Proficiency in deposit and loan regulations including ECCHO Operating Rules
- Ability to establish and communicate a vision, solve problems from a high level, and be deeply involved in processes, systems and service delivery details.
- Strong analytical skills, excellent time-management and organizational habits, and effective communication and presentation skills for senior stakeholders.
- Experience working in dynamic, rapid growth environments with tight deadlines.
- Hands-on approach with strong interpersonal skills - able to build and manage relationships with team members, cross-functional colleagues, and external partners.
- Track record of leading and developing a team, investing in coaching and development.
Potential Salary: $75,000 - 300,000 annually
This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.
Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Corporate Banking Operations Analyst
Posted today
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
**Job Description:**
The Corporate Banking Middle Office Analyst is broadly responsible for coordinating complex bi-lateral and syndicated loans, managing credit administrative activities and generating reports for Japanese Corporate Banking Dept. Team works closely with the Relationship and Portfolio Managers, ensuring all required documents, reference data, and critical information are reviewed for operational feasibility, optimal execution mechanics, regulatory requirements, and mitigation of operational risk. The team partners with various internal and external parties including, but not limited to; Portfolio/Relationship Management, Back Office Operation Team, Loan and Agency Services and Deposit Service Team.
**Major Responsibilities:**
+ Manage and maintain a portfolio of active leveraged and high-grade loan transactions for Japanese Corporate Banking.
+ Support the execution and closing of complex loan transactions, including, but not limited to, new deals, refinancing, amendments, acquisition financings, and re-pricings.
+ Collect and review legal loan documentation to perform a detailed review against required Legal, Credit, and Regulatory approvals, as per Bank policy, as well as perform Facility booking in the MUFG System of Record.
+ Review internal loan related documents and notices for accuracy and completeness and provide the Back Office with all necessary information/instruction for loan/fee booking.
+ Liaise and coordinate pre-closing requirements with internal and external clients (i.e., Portfolio Management, Syndications, Credit, Loan and Agency Services, Finance, Legal, and Back Office Servicing).
+ Review and advise on funding mechanics and operational requirements as it pertains to internal booking and Operational policies.
+ Perform cyclical Review and Monitoring of Financial Covenants for active Credit Agreements in individual 's portfolio. Liaise with Relationship/Portfolio Manager for latency and any Covenant Breaches.
+ Generate various internal reports as assigned.
+ Assist with ad-hoc inquiries from the Front Office, Controllers, Reporting, and the Back Office pertaining to the closing process and ongoing maintenance.
+ Schedule internal conference calls to ensure pre-closing requirements have been met and resolve / escalate any outstanding issues (for Admin Agent/Lead transactions)
+ Execution of best practices of control, risk mitigation and escalation.
+ Participate in projects and provide valuable input with various working groups, with the goal to continually enhance performance and efficiency
+ Periodically reviews the relevant procedures to ensure appropriate control and consistency with Head Office guidelines and bank regulations.
+ Ensures adherence to all bank policies and procedures relative to Regulatory Compliance including but not limited to; the Bank Secrecy Act, USA Patriot Act, Anti-Money Laundering Act, Privacy Act, Regulations Q& X, Customer identification Program, Know Your Customer, Suspicious Activity Reports.
**Qualifications:**
+ A Bachelor's degree, a Finance or Accounting major is preferred.
+ 1-2 years of experience in financial service industry. An equivalent experience considered.
+ Solid understanding of MS Excel including formulas and pivot tables.
+ Ability to operate in a challenging and rapidly changing environment with a desire to accept new assignments and the ability to learn new principles and dynamic systems quickly.
+ Keen attention to detail, strong oral and written communication skills, and strong analytical capability.
+ Critical decision-making abilities including the ability to identify, escalate, and propose solutions to problems.
+ Ability to multi-task through the practice of strong organizational and time management skills.
+ Proven ability to excel in teamwork environment.
+ Understanding of the Loan product, including an understanding of a credit agreement, loan funding mechanics, deal structure, etc.
+ Demonstrated understanding of financial services, specifically within Wholesale and Investment Banking.
+ Exposure in an international business environment is a plus.
The typical base pay range for this role is between $66K - $85K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary ( will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Banking Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Are you passionate about delivering exceptional service and building meaningful relationships? Join our team as a Member Support Specialist and be the friendly voice that helps our members thrive.
What You'll Do:
+ Provide outstanding service through phone and email, ensuring every interaction strengthens member relationships.
+ Handle general inquiries and perform account maintenance with accuracy and care.
+ Take ownership of member concerns, set clear expectations, and follow through with timely resolutions.
+ Collaborate with your team and leadership to resolve issues efficiently and with urgency.
+ Identify opportunities to introduce members to additional credit union products and services that meet their needs.
+ Stay up to date on credit union policies, procedures, and regulations.
What You Bring:
+ 1+ year of experience in a call center or customer service environment.
+ Strong communication skills-both verbal and written-with a professional, member-first approach.
+ Ability to prioritize and manage multiple tasks in a fast-paced setting.
+ A proactive mindset with a knack for solving problems creatively and within policy.
+ Comfort with technology, including Microsoft Office and call center platforms.
+ Bilingual Spanish skills are a plus.
Preferred Qualifications:
+ High school diploma required; some college coursework or a degree is highly desirable.
+ Experience with technical support or help desk environments is a bonus.
Why You'll Love It Here: You'll be part of a supportive, collaborative team that values your contributions and encourages growth. If you're ready to make a difference in members' lives while growing your career, we'd love to meet you.
Pay and Benefits
The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Richland,WA.
Application Deadline
This position is anticipated to close on Jul 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Banking Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Are you passionate about delivering exceptional service and building meaningful relationships? Join our team as a Member Support Specialist and be the friendly voice that helps our members thrive.
What You'll Do:
+ Provide outstanding service through phone and email, ensuring every interaction strengthens member relationships.
+ Handle general inquiries and perform account maintenance with accuracy and care.
+ Take ownership of member concerns, set clear expectations, and follow through with timely resolutions.
+ Collaborate with your team and leadership to resolve issues efficiently and with urgency.
+ Identify opportunities to introduce members to additional credit union products and services that meet their needs.
+ Stay up to date on credit union policies, procedures, and regulations.
What You Bring:
+ 1+ year of experience in a call center or customer service environment.
+ Strong communication skills-both verbal and written-with a professional, member-first approach.
+ Ability to prioritize and manage multiple tasks in a fast-paced setting.
+ A proactive mindset with a knack for solving problems creatively and within policy.
+ Comfort with technology, including Microsoft Office and call center platforms.
+ Bilingual Spanish skills are a plus.
Preferred Qualifications:
+ High school diploma required; some college coursework or a degree is highly desirable.
+ Experience with technical support or help desk environments is a bonus.
Why You'll Love It Here: You'll be part of a supportive, collaborative team that values your contributions and encourages growth. If you're ready to make a difference in members' lives while growing your career, we'd love to meet you.
Pay and Benefits
The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Spokane,WA.
Application Deadline
This position is anticipated to close on Jul 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Project Manager, Banking Operations Consultant
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Project Manager, Banking Operations Consultant Project Manager, Banking Operations Consultant Get AI-powered advice on this job and more exclusive features. This range is provided by BIP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Business Integration Partners (BIP) is Europe’s fastest growing digital consulting company and are on track to reach the Top 20 by 2025, with an expanding global footprint in the US (New York, Boston, Chicago, Tampa, Charlotte, Dallas, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. Our team will collaborate on strategic business and technology programs by partnering with the development, infrastructure, line of business experts, and project teams. Our team is responsible for project delivery by establishing project milestones and governance structures throughout the project lifecycle: initiating, planning, executing, controlling, and closing. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Team/Role Overview: The consultant will sit within the Operations Division of one of our global banking clients. The consultant will partner with operations functions in defining strategy and associated operating models while managing program execution. What you will do: The consultant is responsible for project management and analysis related to multiple strategic work efforts across Data & Regulatory Operations. The role holder will: Manage day-to-day execution against milestones and budget on one or more projects. Create and maintain a full end-to-end operations project and ensure sign-off of project plans, charters, stakeholder management plans, acceptance plans, and central project issue logs. Provide in-depth analyses with interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions. Appropriately assess risk when making business decisions, demonstrating consideration for the organization's reputation, and safeguarding its clients and assets by driving compliance with applicable laws, rules, and regulations, adhering to policies, applying sound ethical judgment regarding behavior and business practices, and escalating, managing, and reporting control issues with transparency. Engage stakeholders across product and functional domains to drive transformative changes. Review use cases and manage work streams across geographies for Data & Regulatory Operations for process improvement, strategic technology solutions, automation, and change management. Apply knowledge of data concepts and procedures to resolve issues and complete required analyses. Provide implementation and post-implementation project support. Identify data patterns and trends, providing insights to enhance business decision-making capabilities in business planning, process improvement, solution assessment, etc. Recommend actions for future developments and strategic business opportunities, as well as enhancements to operational policies. Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities. Required Skills: Bachelor’s degree in finance, business administration, or related field; relevant certifications (e.g., PMP, Agile Certified Practitioner) preferred. Extensive experience in business analysis and project management roles, specifically within the data domain. Ability to engage with multiple stakeholders across business, operations, technology, and compliance, including at senior levels. Ability to rationalize and work through organizational change. Proven track record in evaluating process performance across key metrics and envisioning reengineering opportunities to create significant improvements. Consistently demonstrates clear and concise written and verbal communication. Comprehensive knowledge of the principles of business analysis. Experience in designing business process models and solutions to support strategic design decisions. Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs. Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis. Minimum 8 years of experience. ** The role compensation will be $75-$0/hour** For more information about BIP US, visit . It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Project Management, Strategy/Planning, and Analyst Industries Business Consulting and Services, Banking, and Capital Markets Referrals increase your chances of interviewing at BIP by 2x Inferred from the description for this job Medical insurance 401(k) Get notified about new Project Manager jobs in Buffalo-Niagara Falls Area . Buffalo, NY 55,000.00- 80,000.00 2 days ago Olean, NY 61,500.00- 80,000.00 3 days ago Buffalo, NY 70,000.00- 80,000.00 6 days ago Olean, NY 91,700.00- 155,600.00 5 days ago Project Manager / Business Analyst - Operations Project Manager, Banking Operations Implementations Business Analyst/Project Manager (Data & Ops Focus) Operations Project Manager - Banking/Financial Technical Program Manager - Fulltime - New York Buffalo, NY 96,000.00- 120,000.00 2 weeks ago Buffalo, NY 70,000.00- 110,000.00 3 months ago Buffalo, NY 60,000.00- 70,000.00 6 days ago Project Manager, Banking Operations Implementations Buffalo, NY 80,000.00- 125,000.00 2 days ago Buffalo, NY 75,000.00- 85,000.00 2 days ago Buffalo, NY 150,000.00- 180,000.00 3 weeks ago Project Manager - Healthcare Construction Buffalo, NY 90,000.00- 140,000.00 1 day ago Getzville, NY 60,890.34- 101,483.90 1 month ago Buffalo, NY 65,000.00- 90,000.00 2 weeks ago Buffalo, NY 80,000.00- 100,000.00 3 weeks ago Project Management Lead - Markets - VP - Hybrid We’re unlocking community knowledge in a new way. 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Business Analyst / Banking / Operations & Finance
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Tampa, FL
**Hybrid**
Contract
$83/hr - $89/hr
Grow your career with an innovative global bank in Tampa, FL as a Business Analyst with a strong background in Banking Operations & Finance. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.
Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Will be critical in bridging cross-functional teams, driving process documentation and data-related migrations, and supporting business transformation efforts. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.
Contract Duration: 12+ Months
**Required Skills & Experience**
+ 5+ years of experience as a Business Analyst with a background in Banking Operations and Finance
+ Must have experience in Banking Operations and Finance (General Ledger, P&L, Debits, Credits)
+ Experience with ERP systems integration projects.
+ Strong experience with requirements gathering and analysis: ability to elicit, document and analyze business requirements.
+ Experience with standard project management tools: JIRA, Excel, MS Project.
+ Experience analyzing and modeling business processes and supporting ERP (SAP, Oracle, Workday, etc.)
+ Experience with process modeling and documentation: ability to create detailed process models, flowcharts and documentation.
+ Strong documentation skills.
+ Excellent leadership & effective communication.
+ Stakeholder management skills.
**Desired Skills & Experience**
+ Exposure to financial operations, reconciliations, or data transformation initiatives.
+ Working knowledge of architecture concepts and data flow across systems is beneficial.
+ Prior experience in large-scale migrations or finance transformation projects.
**What You Will Be Doing**
+ Act as a Business Analyst to support initiatives across Finance, Technology, and Operations.
+ Will be a critical Business Analyst to assist in bridging cross-functional teams, driving process documentation and data-related migrations, and supporting business transformation efforts.
+ Play a key role in analyzing and modeling business processes, collaborating with stakeholders, and supporting ERP and general ledger-related projects.
+ Serve as a liaison between business, finance, operations, and technology teams to gather and document requirements.
+ Conduct detailed process modeling and gap analysis to support operational improvements.
+ Lead documentation efforts, including business requirements, workflows, data mappings, and process flows.
+ Work closely with stakeholders in general ledger operations, ERP systems, and back office platforms.
+ Support data migration and data modeling efforts tied to ERP and general ledger systems.
+ Analyze large volumes of data for quality, completeness, and transformation readiness (no coding required).
+ Collaborate with project managers on delivery timelines and PMO governance tasks.
+ Participate in change management and stakeholder coordination across departments.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Melissa Klein
Banking Customer Service Representative - Onsite
Posted today
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**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and** **passionate people speaking more than** **300 languages, our global scale and local** **presence allow us to be a force of good** **in supporting our communities, our** **clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our North Lauderdale, Florida location.**
**Your Responsibilities**
**As a Banking Customer Service Representative,** **your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
+ **High School Diploma or equivalent**
+ **IT/Network certifications/degrees preferred**
+ **18 years of age or older**
+ **Proven call center experience**
+ **Typing 25 WPM**
+ **Proficient in PC operation and navigation**
+ **Entry-level network troubleshooting**
+ **Ability to set up home Wi-Fi network**
+ **Ability to set up and configure a router or switch**
+ **Core proficiency with a laptop or desktop computer**
+ **Able to work independently**
+ **Have excellent communications skills, both oral and written**
+ **Ability to work in a constantly changing and fast paced environment**
+ **Ability to stay composed and objective**
+ **Strong listening skills**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**