Patient Care Assistant

42002 Paducah, Kentucky Fresenius Medical Care North America

Posted 2 days ago

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Job Description

**PURPOSE AND SCOPE:**
Entry level position working in the home therapies setting under the oversight of the HTRN to assist in coordinating patient appointments and ensuring an outstanding patient experience. Will serve as the point of contact as it relates to the patient's appointment from check in to departure including supporting the Patient Care Teams' needs.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
**Assists with administrative duties related to the patient's appointment:**
+ Greets new and existing patients and notifies Patient Care Team of their arrival.
+ Schedules appointments and places appointment reminder calls; including scheduling appointments for access placement and removal.
+ Answers home therapy program calls and follows up on voice mails with the applicable care team member.
+ Coordinates transportation assistance as needed.
+ Prepares room/ space for patient arrival: Ensuring space is clean and meets FMCNA Infection Control standards.
+ Places supply orders and follows up on any patient related orders with customer service, as needed.
+ Medical Director follow up assistance: MD billing, chart reminders, credentialing, orders and care plan meetings.
+ Prepares needed items for each patient including education materials and lab supplies. Tracks extension set changes, vaccine due dates and hospitalizations.
+ Tracks transplant referral and any follow up needed.
+ Ensures patients' records are available for review.
+ Assists with other administrative duties as assigned.
**Assists HT RN with the following during patient appointments:**
+ Assists patients as needed to and from the waiting area.
+ Obtains height, weight and vital signs.
+ Performs venipunctures for laboratory testing ONLY.
+ Processes laboratory samples.
+ Follows up on referrals and additional appointments needed from patient appointment.
+ Documents patient information as applicable.
**Responsible for record and supply room maintenance including but not limited to the following:**
+ Files and uploads records.
+ Stores documents.
+ Tracks transfer set changes, Kt/Vs, CIA, POC home visits, vaccines, hospitalizations, infections and monthly education.
+ Tracks MD and employee certifications, licensures and annual skills.
+ Medical record retention checklist.
+ Transplantation-lab collecting and tracking.
+ Checks for expired medications, lab tubes and supplies.
+ Counting and ordering nonprescription supplies.
+ Assists in ordering supplies including medication
**In addition:**
+ Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
+ Keeps assigned areas cleaned and stocked for future patient appointments.
+ Assures confidentiality of patient information and medical records.
+ Participates as part of Care Team Hub in addition to other assigned duties as assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
+ This position requires frequent, prolonged periods of being in front of a computer as well as phone work.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.
+ Maybe exposed to infectious and contagious diseases/materials.
+ This position requires frequent, prolonged periods of standing and the employee must be able to bend over.
+ The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and material assist- devices for the heavier items
+ May be required to travel to assist in other local Home facilities in the region.
**SUPERVISION:**
+ None
**EDUCATION AND REQUIRED CREDENTIALS** **:**
+ High School Diploma or G.E.D required
+ CPR certified
**EXPERIENCE AND SKILLS:**
+ 0 to 6 months experience preferred
+ Entry level position with strong interest in working in a health care setting.
+ Prior experience in a physician office or hospital preferred.
+ Excellent communication skills; both verbal and written.
+ Proficient in MS Office Suite preferred.
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
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Patient Care Technician - PCT

62960 Metropolis, Illinois Fresenius Medical Care North America

Posted 1 day ago

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Job Description

**PURPOSE AND SCOPE:**
Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements.
Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies procedures and training and in compliance with regulations set forth by the corporation state and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).
**DUTIES / ACTIVITIES:**
CUSTOMER SERVICE:
+ Responsible for driving the FMS culture through values and customer service standards.
+ Accountable for outstanding customer service to all external and internal customers.
+ Develops and maintains effective relationships through effective and timely communication.
+ Takes initiative and action to respond resolve and follow up regarding customer service issues with all customers in a timely manner.
**PRINCIPAL RESPONSIBILITIES AND DUTIES**
PATIENT CARE:
+ Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC) Adequacy Monitoring Program (AMP) Urea Kinetic Modeling (UKM) and regarding disease process/access.
+ Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
+ Evaluate vascular access for patency and report any unusual findings to nurse supervisor.
+ Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to nurse supervisor.
+ Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.
+ Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor.
+ Perform administration of Heparin as delegated or as allowed by state law.
+ Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
+ Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
+ Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor.
+ Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
+ Discontinue dialysis treatment according to established procedures
+ Evaluate patient prior to termination of venous access - standing & sitting blood pressure.
+ Obtain Hemostasis and apply appropriate dressings.
+ Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor.
+ Perform and record Pre and Post dialysis evaluation weight and vital signs with initial identification.
+ Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.
+ Responsible for ensuring appropriate safety alarms are enabled including Narrow Venous Limits (NVL) 160.
+ Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.
+ Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and if applicable progress notes.
+ Report any significant information and/or change in patient condition directly to the nurse supervisor.
+ Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor.
+ Perform and document any intervention for unusual patient status and document patients' response to intervention.
+ Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures provide appropriate intervention as needed document and report any unusual findings to the nurse supervisor.
+ Obtain all prescribed laboratory testing and prepare specimens for collection.
MAINTENANCE/TECHNICAL:
+ Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
+ Clean and disinfect dialysis machine surface chair equipment and surrounding area between treatments according to facility policy.
+ Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate.
+ Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
+ Initiate Solution Delivery System (SDS) system.
+ Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
+ Prepare organize and efficiently utilize supplies and equipment to prevent wastage.
CLERICAL & ADMINISTRATIVE:
+ Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
+ Enters all treatment data into the designated clinical application accurately and in a timely manner.
+ Review treatment sheets for completeness ensure nursing signatures are documented and ensure omitted entries are completed or corrected where appropriate.
+ Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
+ Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
+ Collect label appropriately prepare and store lab samples according required laboratory specifications.
+ Ensure collection of lab specimens by appropriate lab courier.
OTHER:
+ Perform additional duties as assigned.
**ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):**
Assisting the HT RN:
+ May assist HT RN on Home Visit as directed
+ Reinforces PD / HHD education under supervision of qualified HT RN
+ Schedules and contacts patients regarding appointments
+ Weigh patient and obtain vital signs
+ Collect treatment records and review for completion. Notify RN of incomplete / missing records.
+ Cleaning and prepping treatment room; prep charts
+ Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)
+ Clerical duties as assigned (faxing mailing to physician offices etc.)
+ Obtain home hemo water sampling as directed by the HT RN
+ Set-up of the home hemo machine and PD Cycler.
+ Assist with exit site care when directed by HT RN.
+ Warm dialysate solution when directed by the HT RN
+ Draw dialysate solution for testing as directed by the HT RN
+ Creates and sends patient reminders (supply inventory for order Kt/V collection bringing meds to clinic visit for review)
+ Assembles/breaks down charts/thins charts
+ Maintains logs as directed and applicable
+ Inventory of Home Program
+ Maintains par levels of home department supplies
+ Files home patient packing slips/invoices
+ Inventory for Patients
+ Assists patient with supply management and contacting customer service
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
Day to day work includes desk and personal computer work and interaction with patients facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional Business Unit and Corporate meetings may be required.
The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs. and on an occasional lift basis up to 40 lbs. as high as 5 feet. There is a two-person assist program and material assist devices for the heavier items.
**EDUCATION**
+ Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline.
+ All appropriate state licensure education and training (if any) required.
**EXPERIENCE AND REQUIRED SKILLS**
+ Previous patient care experience in a hospital setting or related facility preferred.
+ Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $13.00 - $22.00
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
**_EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity_**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
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Patient Care Tech (PCT) Intermediate Care - Lourdes Hospital

42002 Paducah, Kentucky Bon Secours Mercy Health

Posted 2 days ago

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Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
**Mercy Health**
**About Us**
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
**Job Summary:**
A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients' rooms, monitoring patients' health and vital signs as well as assisting patients with basic needs like feeding and grooming.
**Essential Job Functions**
+ Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
+ Acts as liaison between patient and nurse to report changes and/or concerns.
+ Provides high-level customer service to all patients, patient's family, visitors, and employees.
+ Provides accurate, precise, timely documentation when applicable for patient care.
+ Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
+ Performs delegated tasks once competency has been validated.
+ Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
+ Fosters independence by encouraging patients to complete tasks as independently as possible.
+ Individualizes care based on patient's interests and hobbies.
**Education:**
+ None
**Licensure/Certification:**
+ BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
+ Must have completed one of the following: (required)Successful completion of nursing aide training program ORSuccessful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting
**Experience:**
+ Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)
**Skills & Abilities:**
+ Possesses problem-solving skills with excellent communication and interpersonal skills
+ Engage with staff and patients in a professional manner
+ Ability to be proactive in a rapidly changing environment
**Training**
EPIC Electronic Health Record (EHR) training (preferred)
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
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Patient Care Tech (PCT) intermediate Care - Lourdes Hospital

42002 Paducah, Kentucky Bon Secours Mercy Health

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
**Mercy Health**
**About Us**
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
**Job Summary:**
A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients' rooms, monitoring patients' health and vital signs as well as assisting patients with basic needs like feeding and grooming.
**Essential Job Functions**
+ Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
+ Acts as liaison between patient and nurse to report changes and/or concerns.
+ Provides high-level customer service to all patients, patient's family, visitors, and employees.
+ Provides accurate, precise, timely documentation when applicable for patient care.
+ Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
+ Performs delegated tasks once competency has been validated.
+ Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
+ Fosters independence by encouraging patients to complete tasks as independently as possible.
+ Individualizes care based on patient's interests and hobbies.
**Education:**
+ None
**Licensure/Certification:**
+ BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
+ Must have completed one of the following: (required)Successful completion of nursing aide training program ORSuccessful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting
**Experience:**
+ Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)
**Skills & Abilities:**
+ Possesses problem-solving skills with excellent communication and interpersonal skills
+ Engage with staff and patients in a professional manner
+ Ability to be proactive in a rapidly changing environment
**Training**
EPIC Electronic Health Record (EHR) training (preferred)
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
View Now
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