5,736 Benefits Administration jobs in the United States
Benefits Administration Support
Posted today
Job Viewed
Job Description
The Fulfillment Analyst role is responsible for the day-to-day execution of operational task as assigned. The role will act a support analyst for Via Benefits across various process management scope including card services, collaterals management, COBRA administration, Vendor Management and projects as defined.
**This is a remote position and is open to candidates located in US-East Coast.**
**Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.**
**The Role**
+ Address Fulfillment Processes with high standard of quality and efficiency.
+ Execute operational activities as assigned related to COBRA, Card Services, Vendor Management and Fulfillment (collaterals).
+ Defined tasks may include but not limited to review collaterals and approve print and mailing, monitor the image intake through Image reconciliation process and escalate as and when require, COBRA eligibility files management and vendor support for COBRA vendor, end to end process management related to card services, and/or financial management and analytics support for vendor management.
+ Participate in various project initiatives such as continuous improvement initiatives, SLA/KPI monitoring (dashboards analytics), audit and controls, client implementations and conversion out, and broad Via Benefits project charters.
+ Participate in ongoing systems testing and troubleshoot issues/incidents.
**Qualifications**
**The Requirements**
+ Bachelors Degree is a plus
+ Capacity to rapidly learn new software and processes.
+ Prior experience with reimbursement administration accounts (HSA, FSA, HRA, etc.) or other consumer driven health care accounts will be a plus.
+ Able to work independently.
+ Ability to maintain a positive attitude and be flexible with competing priorities
+ Proficient in MS Office Suite
+ Available outside of regular business hours as needed.
+ Hands on experience with Oracle PL/SQL or similar SQL procedural extension language is a plus.
+ Ability to solve difficult problems in a complex environment.
+ Strong written and verbal communication, time management, and project organization skills.
+ Demonstrate a desire to learn and accept new challenges with a strong sense of urgency and ability to take ownership of driving tasks to completion.
+ Ability to work in a team environment, with emphasis on communication within the team.
+ US English oral and written communication is necessary.
+ Passion for continues learning, upskilling and self-driving initiatives to completion
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $45,000 - $55,000 USD annually. This role is also eligible for overtime.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**EOE, including disability/vets**
Director Benefits Administration
Posted 2 days ago
Job Viewed
Job Description
The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams and collaboration with leaders and peers to enable the effective and efficient completion of objectives.
+ Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.
+ Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.
+ Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.
+ Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.
+ Consults with entity HR leaders and business leaders on the alignment of reward programs with business strategies and benefits-related issues. Collaborates with various stakeholders and executive leadership to gain consensus regarding long-term benefit strategy. Prepares executive benefits-related materials for Compensation and Benefits Committee and Board of Directors meetings.
+ Collaborates and builds external relationships that leverage Houston Methodist's ability to receive the best service to our employees as they access our benefit vendors.
**SERVICE ESSENTIAL FUNCTIONS**
+ Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
+ Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.
+ Manages the system benefits including health, retirement, wellness, welfare and voluntary plan options and provides regular updates and recommendations to the Board, Sr. Leadership and management, as needed. Ensures the benefit plans enhance the ability to attract, motivate, and retain top talent needed to support the maintenance and growth of being an employer of choice.
+ Leads benefit enrollment efforts, to include analysis and reporting on benefit elections and employee participation. Addresses benefits issues to ensure quick, equitable, courteous resolution, to include any needed service recovery.
+ Plans, develops, and/or participates in area and industry surveys. Manages benefits survey selection and appropriate use of market data; drives well-managed local benchmarking efforts, including strategy and methodology, survey selection, special studies, market intelligence, etc.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.
+ Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.
+ Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
+ Oversees HR Customer Service related to areas of oversight as it related to Benefits and Communications. Responsible for all aspects of HR employee communications. Works collaboratively with internal communication resources to plan and execute communication strategies. Ensures high quality effective communication are used to ensure HR key messages and initiatives are understood and required actions taken.
+ Implements approved new plans or changes to existing plans by drafting written communications and enrollment materials, plan summary documents, and other media for communicating plans to employees. Ensures receipt of documents and process changes with vendors. Advises and guides management and employees on existing benefits.
**FINANCE ESSENTIAL FUNCTIONS**
+ Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.
+ Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
+ Provides Sr. Leadership with market trend and budget projections to help manage benefit expenses. Leads reward efforts to provide value-add consultative services to business and HR leaders.
+ Evaluates, reviews and maintains the overall competitiveness of the organization's benefits programs for the system. Leads strategic negotiations with third party vendors, including directing the development of proposals. Oversees all aspects of contract compliance for employed physicians including overseeing monthly physician payroll, all bonus and other payments.
+ Analyzes market survey results and develops specific recommendations for review by management. Identifies opportunities to ensure that employee's total reward/benefit experiences are effective, comprehensive and meet the needs of employees.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.
+ Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.
+ Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ Bachelor's degree
+ Master's degree preferred
**WORK EXPERIENCE**
+ Seven years experience in Human Resources (HR) with five years primary focus in benefits and management; may consider HM employee with six years experience in progressive HR leadership which includes four years in benefits
+ Health care experience preferred
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ N/A
**LICENSES AND CERTIFICATIONS - PREFERRED**
+ Human ResourcesPHR - Professional in Human Resources **OR**
+ Human ResourcesSPHR - Senior Professional in Human Resources **OR**
+ Human ResourcesSHRM-CP **OR**
+ Human ResourcesSHRM-SCP **OR**
+ Certified Benefits Professional (CPB) -- through
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
+ Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
+ Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
+ Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
+ Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
+ Extensive knowledge of regulatory agency requirements that impact department; stays abreast of industry changes
+ Demonstrates highly effective communication skills-strong written communications and platform presentation abilities
+ Ability to work effectively in a fast-paced environment
+ Demonstrates flexibility and adaptability in the workplace
+ Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
+ Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
+ Proficiency in spreadsheet, word processing, and presentation software
+ Maintains a positive and supportive attitude and demeanor
+ Professional handling of exposure to confidential/sensitive information
+ Ability to build trust at all levels of the organization
+ Demonstrates the ability to guide and direct others toward goal setting
+ Works collaboratively with HR leadership to ensure effective communication to align on consistent strategies, tactics and plans
+ Experience in design and implementation of benefit structures
+ Strong understanding of interdependencies in program and systems design, legal and tax and financial implications of all benefits elements
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs No
+ Business professional Yes
+ Other (department approved) No
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* Yes
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area Yes
+ May require travel outside Houston Metropolitan area Yes
**Company Profile:**
Houston Methodist is one of the nation's leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.
Houston Methodist is an Equal Opportunity Employer.
Benefits Administration Coordinator
Posted 9 days ago
Job Viewed
Job Description
**Join our Stevie Award Winning Team at HUB International!**
When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 500 offices across North America.
We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
We currently have an opportunity for a **Benefits Administration Coordinator** .
**Overview** :
Responsible for monitoring the day-to-day flow of client requests for enrollments/changes/terminations, supporting HUB client's group benefits (health, dental, vision, etc.). Provide customer service to client's HR and support staff while continually improving existing workflow, processes, and associated documentation in accordance with the practices, policies, and procedures of the Company.
**Responsibilities** :
+ Coordinate daily benefits processing and open enrollment. Handle workflow of enrollments, COBRA, terminations, changes, working with HUB staff, processing team and insurance carriers.
+ Serve as point of contact for clients, plan vendors and processing team. Research client inquiries regarding enrollment status.
+ Perform escalations with carriers, follow through, track status updates until resolved.
+ Participate in evaluation and revision of internal processes to reduce costs and increase efficiency. Assist in testing and implementation of new partner vendors.
+ Document and maintain instructions for benefit enrollment processes. Oversee maintenance of database and client records.
+ Ensure compliance with applicable government regulations; stay current with revisions.
+ Ensure timeliness and accuracy of required deliverables.
+ Obtain and update carrier portal access.
+ Provide of internal utilization analysis using vendor-provided reports and internal records.
+ Assist with department projects such as technology updates, onboarding new partner vendors, and training users.
+ Cross train on other benefit administration tasks, including COBRA administration
+ Other responsibilities as assigned by Manager.
**Qualifications** :
+ Two years of related experience in employee benefits, payroll, or other applicable experience.
+ Working knowledge of all pertinent federal and state regulations affecting employee benefits programs: filing and compliance requirements, for the ACA, COBRA, life events, leave of absence, Medicare, and DOL requirements.
+ Knowledge of procedures for transfer of data to various systems and carriers. Understanding of audits using data comparison tools (excel VLookup). Prepare, collect, and organize data for assessments and file transfers
+ Strong analytical skills and a thorough knowledge of employee benefits and the 'life cycle' (new hire/change/termination).
+ Computer proficiency and technical aptitude with Microsoft Office products, online meeting applications (such as Zoom); knowledge of HRIS and payroll system functions. Plus/preferred experience: enrollment platforms (such as Employee Navigator), shared project management software (such as Smartsheets)
+ Effective planning and priority setting. Ability to manage several projects simultaneously while working with target deadlines.
+ High attention to fine details of incoming and outgoing work.
+ Proven ability to work effectively in a team environment and demonstrate individual accountability.
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program ( endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Benefits Administration Client Coordinator
Posted today
Job Viewed
Job Description
Benefits Administration Client Coordinator 4675 MacArthur Court, Suite 750, Newport Beach, CA 92660 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: EPIC is currently seeking a Benefits Administration Client Coordinator to join our team. The Client Coordinator is responsible for supporting benefits administration system implementations, configuring client sites, processing renewals, and evaluating and resolving systems issues. WHAT YOU’LL DO: • Manage client expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates. • Project manage between the vendor, the client, the EPIC account team and the carriers and manage problem resolution. • Implement client sites, including gathering requirements, importing data and system configuration. • Support clients with annual renewals and other system updates. • Understand employee benefits and configuration rules, including cost calculations. • Assist with ACA processes and data auditing. • Assist with all reporting requests. • Respond to all client inquiries, issues, questions, and requests in a timely manner. • Manage timelines with other implementation staff and clients. • Test and troubleshoot system functionality to ensure accuracy of client system configuration. • Research and resolve client inquiries regarding system and process issues. • Training clients on system and perform system demonstrations for existing clients. WHAT YOU’LL BRING: • Bachelor’s degree (in a related field is preferred) • 2+ years of experience with HR technology solutions preferred • Required knowledge of benefits administration systems including, but not limited to eligibility groups, benefits plan and rate structures and carrier feeds. • bswift experience preferred. • Project management skills to facilitate and support the implementation of new systems and oversight of benefits administration vendors. • Strong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions. • Strong analytical skill set and ability to effectively use data for strategy. • Ability to operate and make timely decisions in a fast-paced atmosphere. • Must be able to quickly sort through complex subject material. COMPENSATION: The national average salary for this role is $65 000.00 - $0 000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. Interested in building your career at EPIC Brokers? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you 18 years old or older? * Select. Do you now or in the future require sponsorship to legally work in the United States? * Select. SMS Consent: Do you agree to receive mobile (text) messages from us in relation to this job application? Y/N(NOTE: Message frequency varies. Message and data rates may apply. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select. 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Benefits Administration Client Coordinator
Posted today
Job Viewed
Job Description
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
EPIC is currently seeking a Benefits Administration Client Coordinator to join our team. The Client Coordinator is responsible for supporting benefits administration system implementations, configuring client sites, processing renewals, and evaluating and resolving systems issues.
WHAT YOU'LL DO:
•Manage client expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates.
•Project manage between the vendor, the client, the EPIC account team and the carriers and manage problem resolution.
•Implement client sites, including gathering requirements, importing data and system configuration.
•Support clients with annual renewals and other system updates.
•Understand employee benefits and configuration rules, including cost calculations.
•Assist with ACA processes and data auditing.
•Assist with all reporting requests.
•Respond to all client inquiries, issues, questions, and requests in a timely manner.
•Manage timelines with other implementation staff and clients.
•Test and troubleshoot system functionality to ensure accuracy of client system configuration.
•Research and resolve client inquiries regarding system and process issues.
•Training clients on system and perform system demonstrations for existing clients.
WHAT YOU'LL BRING:
•Bachelor's degree (in a related field is preferred)
•2+ years of experience with HR technology solutions preferred
•Required knowledge of benefits administration systems including, but not limited to eligibility groups, benefits plan and rate structures and carrier feeds.
•bswift experience preferred.
•Project management skills to facilitate and support the implementation of new systems and oversight of benefits administration vendors.
•Strong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions.
•Strong analytical skill set and ability to effectively use data for strategy.
•Ability to operate and make timely decisions in a fast-paced atmosphere.
•Must be able to quickly sort through complex subject material.
COMPENSATION:
The national average salary for this role is $65 000.00 - $0 000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of 1,500 per hired referral
- Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women's Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page:
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
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Benefits Administration Client Coordinator
Posted 2 days ago
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Job Description
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
EPIC is currently seeking a Benefits Administration Client Coordinator to join our team. The Client Coordinator is responsible for supporting benefits administration system implementations, configuring client sites, processing renewals, and evaluating and resolving systems issues.
WHAT YOU'LL DO:
•Manage client expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates.
•Project manage between the vendor, the client, the EPIC account team and the carriers and manage problem resolution.
•Implement client sites, including gathering requirements, importing data and system configuration.
•Support clients with annual renewals and other system updates.
•Understand employee benefits and configuration rules, including cost calculations.
•Assist with ACA processes and data auditing.
•Assist with all reporting requests.
•Respond to all client inquiries, issues, questions, and requests in a timely manner.
•Manage timelines with other implementation staff and clients.
•Test and troubleshoot system functionality to ensure accuracy of client system configuration.
•Research and resolve client inquiries regarding system and process issues.
•Training clients on system and perform system demonstrations for existing clients.
WHAT YOU'LL BRING:
•Bachelor's degree (in a related field is preferred)
•2+ years of experience with HR technology solutions preferred
•Required knowledge of benefits administration systems including, but not limited to eligibility groups, benefits plan and rate structures and carrier feeds.
•bswift experience preferred.
•Project management skills to facilitate and support the implementation of new systems and oversight of benefits administration vendors.
•Strong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions.
•Strong analytical skill set and ability to effectively use data for strategy.
•Ability to operate and make timely decisions in a fast-paced atmosphere.
•Must be able to quickly sort through complex subject material.
COMPENSATION:
The national average salary for this role is $65 000.00 - $0 000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of 1,500 per hired referral
- Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women's Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page:
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
#LI-MS2
#Hybrid
Benefits Administration Support Analyst
Posted 4 days ago
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Job Description
The Fulfillment Analyst role is responsible for the day-to-day execution of operational task as assigned. The role will act a support analyst for Via Benefits across various process management scope including card services, collaterals management, COBRA administration, Vendor Management and projects as defined.
The Role
- Address Fulfillment Processes with high standard of quality and efficiency.
- Execute operational activities as assigned related to COBRA, Card Services, Vendor Management and Fulfillment (collaterals).
- Defined tasks may include but not limited to review collaterals and approve print and mailing, monitor the image intake through Image reconciliation process and escalate as and when require, COBRA eligibility files management and vendor support for COBRA vendor, end to end process management related to card services, and/or financial management and analytics support for vendor management.
- Participate in various project initiatives such as continuous improvement intiatives, SLA/KPI monitoring (dashboards analytics), audit and controls, client implementations and conversion out, and broad Via Benefits project charters.
- Participate in ongoing systems testing and troubleshoot issues/incidents.
The Requirements
- Bachelors Degree is required
- Capacity to rapidly learn new software and processes.
- Prior experience with reimbursement administration accounts (HSA, FSA, HRA, etc.) or other consumer driven health care accounts will be a plus.
- Able to work independently.
- Ability to maintain a positive attitude and be flexible with competing priorities
- Proficient in MS Office Suite
- Available outside of regular business hours as needed.
- Hands on experience with Oracle PL/SQL or similar SQL procedural extension language is a plus.
- Ability to solve difficult problems in a complex environment.
- Strong written and verbal communication, time management, and project organization skills.
- Demonstrate a desire to learn and accept new challenges with a strong sense of urgency and ability to take ownership of driving tasks to completion.
- Ability to work in a team environment, with emphasis on communication within the team.
- US English oral and written communication is necessary.
- Passion for continues learning, upskilling and self-driving initiatives to completion
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
- Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
EOE, including disability/vets
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Director of Benefits Administration & Compliance
Posted 5 days ago
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Orchestra is a full-service marketing-communications firm that offers clients across sectors unparalleled strategy, storytelling, and data science expertise. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, travel, hospitality and arts and culture, to name a few. Since 2022, Orchestra has acquired nine firms, including: BerlinRosen, Civitas, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals.
People of color, people with disabilities and women are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist and we are committed to helping all staff develop and grow.
ABOUT THIS ROLE
Orchestra is seeking a Director of Benefits Administration & Compliance to ensure our people programs are competitive, compliant, and aligned with our values. . This is a hands-on leadership role that requires active involvement in the day to day management and continuous improvement of employee benefit programs. The position is dedicated to delivering a high-quality, employee centric benefits experience that aligns with the organizational goals. Additionally, it ensures full compliance with all federal, state, and local regulations across US jurisdictions, mitigating risk and supporting operational integrity. You'll partner closely with the HR, Finance, and Operations to support employee well-being and organizational effectiveness.
Role location: This role is based in our New York, N.Y. office on a hybrid basis. Orchestra staff are in office 3 days per week.
ACCOUNTABILITIES & QUALIFICATIONS
Benefits Administration
- Oversee the design, implementation, and administration of all benefit plans, including health, dental, vision, life, disability, retirement, leave, wellness, and voluntary benefits
- Serve as the primary point of contact for benefit brokers, carriers, and third-party vendors
- Lead annual open enrollment, including plan selection, employee education, and system readiness
- Ensure competitive benchmarking and cost analysis to maintain market-competitive and fiscally responsible benefits programs
- Manage benefit-related escalations, employee inquiries, and resolution of complex cases
- Oversee and manage efficient and effective administration of our benefit programs; including launch of new programs, successful execution of open enrollment, in addition to timely and thorough audits
- Comfortable managing both strategic priorities and tactical tasks as needed
- Ensure benefits and HR programs comply with federal, state, and local regulations (e.g., ACA, ERISA, HIPAA, COBRA, FMLA, IRS, DOL, and state-specific mandates)
- Own 5500 filings, plan audits, nondiscrimination testing, and other required reporting
- Partner with Legal and HRIS teams to ensure policies and processes are compliant and well-documented
- Maintain up-to-date knowledge of benefits legislation and proactively adapt practices accordingly
- Oversee and manage leaves of absence, including FMLA, ADA, and state-specific leave laws
- Build and deliver benefit and compliance-related training for HR partners, managers, and employees
- Contribute to broader People Operations initiatives related to employee experience and total rewards
- Partner with Head of HR and Finance for budgeting and forecasting benefit-related expenses
- 8+ years of progressive HR/Benefits experience, including demonstrated success in large complex organizations spanning multiple locations and diverse benefit plan designs
- Strong expertise in benefits strategy, administration, and compliance
- Deep knowledge of applicable laws and regulatory requirements in the US
- Experience working with HRIS/benefits platforms (Paylocity)
- Excellent analytical, project management, and communication skills, capable of translating technical benefit information into accessible guidance for a wide range of audiences
- Ability to navigate ambiguity, scale programs, and thrive in a fast-paced, people-centric environment.
- A collaborative leadership style with a track record of successfully working cross-functionally with departments such as Finance, and Operations
- CEBS, CBP, or similar certification is a plus
Compensation philosophy: Orchestra offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.
Salary range (commensurate with experience and skills): $155,000-$170,000, plus eligibility for end of year bonuses based on firm, team and individual performance.
Benefits:
- Medical, dental, and vision insurance for employees and dependents
- Pre-tax Health Savings Account Savings Plan (HSA-SP) or Flexible Spending Account (FSA)
- 401K with a 4% employer match and no vesting period
- Generous paid time off
- Pre-tax commuter benefits
- Mobile phone reimbursement for data and minutes
- Employer-funded life insurance
- Discounted annual bikeshare membership
- Corporate discounts through Tickets at Work
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#LI-Hybrid
Orchestra is the first communications company built for today's media landscape. Since 2022, it's acquired nine firms, including: BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for your communication professionals. Learn more at:
To ensure that applicants are matched with the job that best suits their qualifications and interests, information that you submit may be shared with our network agencies. By providing your information, you are consenting to allow us and our subsidiaries to keep your information on file and to contact you regarding job opportunities, recruitment events and other related updates.
Benefits Administration Technology Advocate (Hybrid)
Posted 7 days ago
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Job Description
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: .
Summary of the Role : This position focuses on supporting the benefit administration technology team in managing clients' benefit systems. The role involves working with various HRIS and benefit administration platforms, with a strong emphasis on bswift and ADP. For bswift clients, the team oversees the entire lifecyclefrom onboarding to steady-state operationsincluding annual enrollment support, system configuration, HRIS and carrier integrations, client support, troubleshooting, acquisition integration, and system updates. For ADP clients, the team collaborates with both the client and ADP under the Partner Access program to configure and maintain the ADP WFN system. For clients using other platforms, the team acts as a strategic advisor, representing the client in managing benefit administration processes.
Essential Duties and Responsibilities:
- Attend and participate in all team calls with clients, carriers, payroll vendors and HRIS vendors regarding ben admin technology and administration processes
- Assess collection of data and documents for support of system build and maintenance
- When system issues arise, track problem and navigate resolution from inception all the way through to completion
- Analyze and audit data from multiple sources to find discrepancies and work with specific technology/vendor to correct the issues
- Generate and deliver unique reports needed on an Ad Hoc or recurring basis
- Project management assistance for the implementation of benefits administration technology initially as well as each year in preparation for Open Enrollment.
- Testing and auditing system functionality for accuracy
- Stay informed on new system features and release functionality
To perform this job successfully, an individual must be able to show strength in many/most of these areas.
- Experience with HR Technology, preferably benefits administration OR experience at a benefits brokerage firm
- Specific experience with ADP WFN and/or bswift is a plus
- Strong Excel skills are critical in order to do data compares of multiple databases and reconfiguring of data into specific carrier-defined formats
- Strong organizational and project management skills
- Diligent documentation habits
- Must be self-motivated and able to work in a fluid, fast-paced environment
- Ability to work successfully in a team-oriented environment
- High level of professionalism, productivity, dependability, and accuracy
- Must have HRIS systems experience and knowledge ( ADP, bswift etc)
- Associates degree (or equivalent), and BA/BS preferred
- More than 3 years' client service and/or industry and product line experience
- Appropriately licensed or ability to obtain licensing if required
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
The base salary range for this position is $41,000.00 $69,000.00. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You. Better together!
NFP is an inclusive Equal Employment Opportunity employer.
Human Resources - Human Resources Coordinator
Posted today
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Job Description
LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service." POSITION SUMMARY As an integral part of a team, the HR Coordinator is responsible for continuously looking for ways to improve each team member's experience from providing exceptional service to providing clerical and administrative support. This will include, but not limited to, office administrative duties, printing reports, payroll, maintaining employee files, departmental records/logs, recruitment, benefits, safety and training. Provides guidance, support and coordination in the consistent application of policies, procedures and practices of human resources. ESSENTIAL FUNCTIONS Anticipate team members' needs, respond promptly and acknowledge all team members, however busy and whatever time of day. Maintains positive employee relations at all times. Resolves complaints, ensuring team member satisfaction. Maintains complete knowledge of, and complies with all departmental policies, service procedures, and hotel standards. Fosters positive teamwork by working closely within the HR Division to review processes and offer suggestions to champion change. Establishes, develops, maintains and updates filing system for the department. Retrieves information from files when needed. Maintains confidentiality and security of specified hotel information, correspondence, reports and files. Sorts and distributes departmental mail. Coordinates delivery/messenger services. Prepares and sends faxes; distributes faxes to appropriate personnel. Prepares IDs and nametags as requested for new hires or existing team members. Assists with Benefits, COBRA, Safety, Workers Compensation and Training programs, as needed or assigned. Maintains and tracks required certifications for respirator program, liquor commission, spa licenses, drivers' licenses. Maintains an inventory of supplies and required forms, ordering replenishments as necessary. Maintain locker room availability inventory. Processes reports for birthdays, perfect attendance awards, parking program and other requested items. Accurately maintains a cash bank for sales of movie tickets and other miscellaneous sales. Perform all other duties as may be required or assigned. SUPERVISORY REQUIREMENTS Reports To: Director of Human Resources EDUCATION/EXPERIENCE Minimum one (1) year experience in Human Resources, preferably an upscale hotel with a large number of team members. Bachelors in Human Resource Management preferred. Any combination of education and experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position. LICENSES/CERTIFICATIONS None KNOWLEDGE, SKILLS, & ABILITIES Able to anticipate team member needs; respond promptly and acknowledge all team members. Familiar with all hotel services/features and activities to respond to team member inquiries accurately. Possess strong collaborative, interpersonal communication and organizational skills with attention to detail. Strong proficiency in use of Microsoft Office programs such as Word, Excel, Outlook, and PowerPoint. Ability to maintain positive team member relations at all times. Able to maintain a high level of confidentiality as position will have access to sensitive information. Able to maintain a high level of professionalism and demonstrate superior customer service. Able to arrive to work on time and be ready to work as scheduled. PHYSICAL DEMANDS The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to transport up to 40 pounds. Ability to endure various physical movements throughout the work areas. Ability to stand/walk for up to 1 - 2 hours throughout work shift. Maintain a stationary position for up to 8 hours throughout work shift. WORK ENVIRONMENT Indoor, air-conditioned office Exposure to variable temperature conditions. Exposure to variable noise levels. Exposure to dust, chemicals, fumes, mites, and/or odor hazards. Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. PAY Pay Type Hourly Min Hiring Rate $25.00 Max Hiring Rate $28.00 Apply Now Halekulani , 2199 Kalia Road, Honolulu, Hawaii, United States of America #J-18808-Ljbffr