6,180 Benefits Administration jobs in the United States

**Description**
Benefits Administration Manager
Purpose and Scope/General Summary: The Benefits Administration Manager is responsible for overseeing the day-to-day administration of the organization's employee benefits programs. This includes health and wellness plans and other employee benefits. This role participates in the design process, leads program implementations, ensures ongoing regulatory compliance and manages the programs and vendors throughout the year. They also oversee enrollment and communication of benefits to employees. The Benefits Administration Manager will manage a team of 2-3 people.
Responsibilities:
+ Program Management: Develop, implement, and manage Primary Care service delivery network including onsite disease management services for team members across North America. Program ownership of various point solutions offered either across the enterprise or on a location basis.
+ Vendor Management: Participate in the selection and management of primary care relationships. Develop effective working relationships with providers to ensure maximum utilization by meeting with clinical teams regularly. Oversee vendor relationships to ensure accurate processing of claims according to plan documents and adherence to performance guarantees.
+ Care Delivery: Identify gaps in care coordination to ensure health partners provide a Patient Centered Medical Home model. Ensure quality of care is provided at the lowest possible cost.
+ Data Analysis: Analyze data to evaluate the effectiveness of benefits programs and identify areas for improvement. Facilitate resolution for claims processing and administrative errors. Conduct periodic audits to ensure accurate processing of claims.
+ Open Enrollment: Partner with the Benefits Program Manager to support open enrollment activities.
+ Communication: Develop and implement communication strategies to inform employees about their benefits.
+ Problem Solving: Handle inquiries and issues related to benefits plans.
+ Cross-functional partnerships: Collaborate with HR teams, including labor relations, compliance, HRIS, payroll, and corporate finance. Regularly conduct business reviews to ensure benefits programs meet employee needs and organizational goals.
+ Compliance: Ensure all benefits programs comply with relevant laws and regulations, including ERISA.
+ Other duties as assigned
Qualifications:
+ Education: Bachelor's Degree or equivalent work experience in healthcare administration, preferably at the clinic level or a related field.
+ Experience: Minimum of 2+ years of managerial experience in healthcare or benefits administration. Medical home/care coordination experience is a plus.
+ Knowledge: Strong knowledge of employee benefits programs, policies, and regulations.
+ Communication: Excellent written and verbal communication skills.
+ Analytical Skills: Ability to analyze data and make data-driven decisions.
+ Problem-Solving: Strong problem-solving and critical thinking skills. Solution driven mindset.
+ Interpersonal Skills: Ability to build relationships with employees and vendors. Express empathy and understanding of employee needs.
+ Technical Skills: Proficiency in Microsoft Office Suite and HRIS systems.
+ Ability to thrive in a fast-paced environment.
+ SAP experience preferred.
+ Ability to travel about 10% of the time.
+ Can perform the functions of the job with or without a reasonable accommodation
+ As a salaried position with the company, you may be required to travel at some point to other facilities, to attend Company events, or as a representative of the Company in other situations. Unless otherwise specified in this posting, the amount of travel may vary and the most qualified candidate must be willing and able to travel as business needs dictate.
The applicant who fills this position will be eligible for the following compensation and benefits:
+ Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
+ Paid Time Off: sick leave, vacation, and 6 company observed holidays;
+ 401(k): company match begins after the first year of service and follows the company vesting schedule;
+ Base salary range of $80,000 - $90,000;
+ Incentive Pay: This position is eligible to participate in the Company's annual bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program; and
+ Career Development:Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs.
For individuals assigned and/or hired to work in states where it is required by law to include a reasonable estimate of the compensation for any given position, compensation ranges are specific to those states and takes into account various factors that are considered in making compensation decisions, including but not limited to a candidate's relevant experience, qualifications, skills, competencies, and proficiencies for the role.
This position does not have an application deadline. We will continue to recruit until the position has been filled.
The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.
About us: JBS USA is a leading global food company providing diversified, high-quality products to customers in approximately 100 countries on six continents. Our team members and facilities in the United States allow us to offer a diverse portfolio of fresh, value added and branded beef, pork, chicken and prepared foods products. JBS USA is also the majority shareholder of Pilgrim's, the largest poultry company in the world. JBS USA employs more than 72,000 team members in 31 United States and Canada. Our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year.
Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.
Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity
EOE, including disability/vets
Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.

**Position Purpose:**
This position manages the administration of benefits plans through the design, development and implementation of processes and procedures including legal compliance, vendor relations, and training and development in a customer focused, cost effective, value-based manner.
**Key Responsibilities:**
+ Manages daily activities of the benefits service center.
+ Manages the administration of all legally required processes to ensure legal compliance with all federal and state mandates.
+ Identifies best practices and implements changes to streamline the administration of all health and welfare benefit plans requiring consultation with, and/or the management of consultants, vendors, and other internal departments.
+ Executes the implementation of new benefits programs and processes and the annual enrollment process.
+ Manages the review of all health and welfare plan appeals and the review and resolution of all customer service and administration issues.
+ Manages the development of a comprehensive training program for the benefits department staff and field associates.
+ Delivers training for the field and call center.
+ Selects, develops and motivates assigned staff.
**Direct Manager/Direct Reports:**
+ Typically reports to Sr Manager Benefits Administration.
+ No direct reports.
+ Typically negotiates in a competitive or adversarial environment.
+ Typically faces situations that are unstructured and require original approaches.
+ Typically considers new approaches within general policies and short-term goals when solving problems.
+ Typically expected to provide infrequent status reports (i.e. quarterly) to management only as appropriate.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
+ Typically requires intermittent periods of concentration and focused attention using one or more senses of low intensity and short duration.
+ Under regular pressure to meet deadlines, quotas and/or must frequently deal with unpleasant issues related to people or situations.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Experience with Benefits Administration
+ Experience with case management technologies used to support the customer- experience
+ Demonstrated critical and analytical thinking and problem-solving skills to address complex issues
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
+ Demonstrated project management skills
+ Excellent written and verbal communication skills
+ Proficiency in HR systems including, but not limited to Workday and understanding of data flows and integrations
+ Customer-centric mindset
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 7
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ None
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

Job Info

• Job Identification
  
  
• Job Category
  Human Resources
  
• Posting Date
  08/07/2025, 01:07 PM
  
• Locations
  
  One Misco Drive, Whitehall, MI, , US
  
  
• Job Schedule
  Full time
  
• Remote Work Schedule Availability?
  None
  
• Export-Controlled Data
  This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items
  

,
Responsibilities

HR Representative - Attendance & Benefits Administration

Howmet Aerospace has an opportunity for an on-site HR Representative in our Whitehall, MI location! Reporting to the Labor Relations Manager, this position plays a key role in ensuring the accuracy and timeliness of attendance tracking, payroll support, and benefits administration.

Key Responsibilities:

• Maintain and process employee attendance records
• Support weekly payroll processing
• Track and enter FMLA, disability, and return-to-work update
• Prepare and distribute reports related to attendance and time tracking
• Schedule and document employee-related meetings, including attendance discussions
• Coordinate benefits orientation sessions and support annual enrollment efforts
• Respond to employee inquiries related to attendance, payroll, and benefits
• Assist with processing employee leave documentation and benefit status changes
• Partner with HR, payroll, and benefits teams to ensure data accuracy and timely communication
• Facilitate the hourly employee retirement process by conducting employee retirement meetings, distributing monthly retirement notifications, and preparing pension calculations for Pension Board review.
• Other duties as assigned

,
Qualifications

Required Qualifications :

• High School Diploma or GED from an accredited institution
• A minimum of four years' of experience in HR support, timekeeping, payroll, or benefits administration or a completed Bachelor's degree in HR, Business Administration, or related field.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications:

• Associate's degree in Human Resources, Business Administration, or related field
• Prior experience supporting union-represented employees strongly preferred
• Familiarity with Workbrain, GPS, Discoverer, or similar HR/payroll systems
• Excellent organizational and data management skills
• Ability to maintain confidentiality and handle sensitive employee matters professionally
• Demonstrated ability to manage multiple priorities with accuracy and efficiency
• Proficiency with Microsoft Office Suite (especially Outlook, Excel, and Word)

,
About Us
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at Follow: LinkedIn, Twitter, Instagram, Facebook, and YouTube.

Equal Opportunity Employer:

Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.

If you need assistance to complete your application due to a disability, please email

#J-18808-Ljbffr

Job Purpose & Scope

Actively participates in the planning, development, documentation, implementation, communication and management of new and revised Benefit programs, policies and procedures to meet the Bank's current and future business needs. Ensures Benefit programs are consistently administered in compliance with applicable Bank policies and federal, state and local government regulations. Secondary scope includes keeping up to date on the Leave of Absence administration process.

Essential Job Functions

• Oversees the administration of Bank benefit plans and programs. Shares HR contact responsibilities for addressing employee and vendor inquiries related to all benefit programs.

• Educates new hires on benefit options and assists them with open enrollment, as needed.

• Reconciles monthly invoices for the payment of employee benefits and the employee benefit DDA accounts.

• Monitors benefit premium(s) arrears and payments for employees on leaves of absence and those who have returned from a leave of absence.

• Files employee incidents with the Workers Compensation carrier within the appropriate timeframe and follows through with claims to ensure medical payments and employee payrolls are accurately resolved.

• Ensures that monthly, special and annual open enrollments are completed successfully.

• Assists in developing and maintaining an audit plan to ensure internal and external compliance requirements are met regarding relevant government rules and regulations (i.e., ERISA, DOL, COBRA, ACA, IRS, and HIPAA) and all other applicable regulatory guidelines.

• Actively participates in resolving disputes of coverage, complaints regarding benefit providers and vendors, enrollments and billing audits.

• Coordinates Bank benefits with government-sponsored programs, as necessary.

• Coordinates benefit program administration with the Bank's third-party providers.

• Ensures third party administrator complies with COBRA regulations, including the timely notification for new and terminated employees.

• Maintains current knowledge of, and reviews changes to, federal, state and local benefit laws and regulations to ensure compliance of Bank's benefit and leave programs.

• Cross trains to provide continuity for Leave of Absence Administration, as needed.

• Ensures that benefits-related information is secured in appropriate employee files.

• Produces accurate, thorough and timely work, while meeting commitments and following policies and procedures.

Knowledge, Skills & Abilities

• Comprehensive knowledge of government laws and regulations related to benefit programs and leave benefits.

• Working knowledge of all areas of human resources.

• Ability to exercise discretion and good judgment in the performance of essential job functions.

• Ability to communicate effectively both verbally and in writing.

• Ability to interact effectively with all levels of employees and management.

• Ability to accurately interpret large amounts of data and present such data in an understandable format for others.

• Ability and willingness to share knowledge and experience with others.

• Ability to demonstrate negotiation skills to persuade and influence decision makers.

• Ability to provide excellent customer service.

• Ability to manage multiple priorities and projects and adapt quickly to changing needs.

• Ability to manage and organize work effectively to meet deadlines.

• Ability to produce accurate, detailed work.

• Ability to work effectively both independently and in a team-oriented environment.

• Ability to work without close supervision.

• Ability to maintain confidentiality.

• Ability to follow policies and procedures and to communicate them accurately to others.

• Skill in using computer, including MS Office products and other HRIS technology.

Basic Qualifications

• Bachelor's degree, preferably in human resources, business administration, finance or related field, or commensurate work experience, required.

• 2+ years of experience in benefits administration, preferably including benefit design, required.

• PHR, SPHR, CBP, CEBS or other relevant certification, preferred.

Job Expectations

Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Who We Are

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: .

Summary of the Role : This position focuses on supporting the benefit administration technology team in managing clients' benefit systems. The role involves working with various HRIS and benefit administration platforms, with a strong emphasis on bswift and ADP. For bswift clients, the team oversees the entire lifecycle-from onboarding to steady-state operations-including annual enrollment support, system configuration, HRIS and carrier integrations, client support, troubleshooting, acquisition integration, and system updates. For ADP clients, the team collaborates with both the client and ADP under the Partner Access program to configure and maintain the ADP WFN system. For clients using other platforms, the team acts as a strategic advisor, representing the client in managing benefit administration processes.

Essential Duties and Responsibilities:

• Attend and participate in all team calls with clients, carriers, payroll vendors and HRIS vendors regarding ben admin technology and administration processes
• Assess collection of data and documents for support of system build and maintenance
• When system issues arise, track problem and navigate resolution from inception all the way through to completion
• Analyze and audit data from multiple sources to find discrepancies and work with specific technology/vendor to correct the issues
• Generate and deliver unique reports needed on an Ad Hoc or recurring basis
• Project management assistance for the implementation of benefits administration technology initially as well as each year in preparation for Open Enrollment.
• Testing and auditing system functionality for accuracy
• Stay informed on new system features and release functionality

Knowledge, Skills, and/or Abilities:

To perform this job successfully, an individual must be able to show strength in many/most of these areas.

• Experience with HR Technology, preferably benefits administration OR experience at a benefits brokerage firm
• Specific experience with ADP WFN and/or bswift is a plus
• Strong Excel skills are critical in order to do data compares of multiple databases and reconfiguring of data into specific carrier-defined formats
• Strong organizational and project management skills
• Diligent documentation habits
• Must be self-motivated and able to work in a fluid, fast-paced environment
• Ability to work successfully in a team-oriented environment
• High level of professionalism, productivity, dependability, and accuracy

Education and/or Experience:

• Must have HRIS systems experience and knowledge ( ADP, bswift etc)
• Associates degree (or equivalent), and BA/BS preferred
• More than 3 years' client service and/or industry and product line experience

Certificates, Licenses, Registration:

• Appropriately licensed or ability to obtain licensing if required

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

The base salary range for this position is $41,000.00 - $69,000.00. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You. Better together!

NFP is an inclusive Equal Employment Opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionJob DescriptionDescription:

We are seeking an experienced and strategic EDI Operations Manager to lead the implementation, oversight, and continuous improvement of our electronic data interchange (EDI) processes within the benefits administration space. This role is pivotal in managing a team of EDI Analysts and ensuring high-quality, accurate, and timely data exchanges between our internal systems, external carriers, and broker partners using Selerix BenSelect .

As a leader in the Benefits Technology department, you will work closely with internal departments, external brokers, and benefits carriers to manage file feeds, troubleshoot complex issues, and guide the team through key milestones including open enrollment, onboarding, and system upgrades.

This role is critical to ensure ongoing scalability, quality, and compliance in our benefits data exchange processes. With growing client demand and increasing carrier file complexity, a dedicated manager is needed to lead the team, optimize file operations, and serve as the key point of accountability for internal and external stakeholders.

Essential Duties and Responsibilities:

· Lead, mentor, and develop a team of EDI Analysts responsible for day-to-day operations of benefits data exchanges.

· Oversee all aspects of EDI file implementation, testing, maintenance, and monitoring using Selerix.

· Serve as the escalation point for complex EDI mapping and transmission issues across group health, dental, vision, and ancillary products.

· Develop and maintain SOPs, file specifications, carrier requirements, and internal documentation.

· Partner with internal teams (Client Services, Account Management, Sales, and IT) and external stakeholders (brokers and carriers) to support data exchange needs, troubleshoot issues, and ensure alignment.

· Establish performance metrics, quality assurance protocols, and audit controls to ensure timely and accurate file processing.

· Support regulatory compliance activities related to HIPAA through accurate data management and secure transmission practices.

· Lead project initiatives for onboarding new clients or carriers, open enrollment file readiness, and platform enhancements.

· Provide regular reporting on department metrics, operational risks, and opportunities for process improvement.

· Conduct regular team meetings, performance reviews, and training sessions to ensure continuous growth and consistency.

· Oversee the configuration, maintenance, and optimization of EDI file feeds within Selerix BenSelect .

· Participate in planning and execution of new client implementations, open enrollment initiatives, and system integrations.

· Serve as the escalation point for complex data mapping, transmission failures, and exception handling.

· Implement quality control practices to minimize data discrepancies and transmission errors.

· Monitor and report on transmission logs, audit files, and reconciliation reports.

· Provide leadership with regular updates on performance metrics, compliance status, and system efficiency.

Requirements:

Qualifications

Required

• 7+ years of experience in EDI analysis/administration in the insurance or employee benefits sector.
• 4+ years of management or team lead experience, preferably in a technology or operations function.
• Deep knowledge of Selerix BenSelect , ANSI 834 files, and benefits-related EDI standards.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to collaborate cross-functionally with both technical and non-technical stakeholders.
• Advanced Excel proficiency: ability to audit and reconcile data quickly and accurately.

Prior experience working directly with insurance brokers and carrier partners.

• Familiarity with ACA reporting, COBRA processes, and enrollment lifecycle management.
• Project management or systems implementation experience is a plus.

Education:

• Bachelors Degree but not required

Attendance Requirements:

· Remote role

· Daily attendance is required during normal business working hours

· In-person attendance is occasionally required for company, client and/or team meetings outside of the normal schedule.

· The Company reserves the right to request in-person attendance at the Company’s worksite at any time. The Company also reserves the right to make full-time attendance at the Company’s worksite an essential job function for this position if attendance becomes necessary to increase productivity, to develop teamwork, to conduct training, to better address customer needs, or to accomplish any other valid business goal. If full-time attendance requirements for this position change materially, the Company will provide thirty (30) days’ prior notice of the change.

Position Type/Expected Hours of Work:

· This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.

· Occasional evening and weekend work may be required as job duties demand.

· Core business hours are 8:00 a.m. to 5:00 p.m. but the employees’ schedules are at the discretion of the supervisor and dependent on the needs of the business.

Travel:

· Travel is primarily local during the business day, although some out of area and overnight travel may be expected

Physical Abilities Required for this Job:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.

· While performing the duties of this job this individual is frequently required to stand, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to twenty-five pounds.

· Specific vision abilities required by this position include, close vision, and the ability to adjust focus.

Mental Abilities Required for this Job:

· The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write.

· Understands sensitivity of customer data and demonstrates the ability to protect both customer and business information.

· Ability to talk with customers in emotionally challenging situations to address their anxiety and resolve their requests within the limits of the policy.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Who We Are

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: .

Summary of the Role : This position focuses on supporting the benefit administration technology team in managing clients' benefit systems. The role involves working with various HRIS and benefit administration platforms, with a strong emphasis on bswift and ADP. For bswift clients, the team oversees the entire lifecyclefrom onboarding to steady-state operationsincluding annual enrollment support, system configuration, HRIS and carrier integrations, client support, troubleshooting, acquisition integration, and system updates. For ADP clients, the team collaborates with both the client and ADP under the Partner Access program to configure and maintain the ADP WFN system. For clients using other platforms, the team acts as a strategic advisor, representing the client in managing benefit administration processes.

Essential Duties and Responsibilities:

• Attend and participate in all team calls with clients, carriers, payroll vendors and HRIS vendors regarding ben admin technology and administration processes
• Assess collection of data and documents for support of system build and maintenance
• When system issues arise, track problem and navigate resolution from inception all the way through to completion
• Analyze and audit data from multiple sources to find discrepancies and work with specific technology/vendor to correct the issues
• Generate and deliver unique reports needed on an Ad Hoc or recurring basis
• Project management assistance for the implementation of benefits administration technology initially as well as each year in preparation for Open Enrollment.
• Testing and auditing system functionality for accuracy
• Stay informed on new system features and release functionality

Knowledge, Skills, and/or Abilities:

To perform this job successfully, an individual must be able to show strength in many/most of these areas.

• Experience with HR Technology, preferably benefits administration OR experience at a benefits brokerage firm
• Specific experience with ADP WFN and/or bswift is a plus
• Strong Excel skills are critical in order to do data compares of multiple databases and reconfiguring of data into specific carrier-defined formats
• Strong organizational and project management skills
• Diligent documentation habits
• Must be self-motivated and able to work in a fluid, fast-paced environment
• Ability to work successfully in a team-oriented environment
• High level of professionalism, productivity, dependability, and accuracy

Education and/or Experience:

• Must have HRIS systems experience and knowledge ( ADP, bswift etc)
• Associates degree (or equivalent), and BA/BS preferred
• More than 3 years' client service and/or industry and product line experience

Certificates, Licenses, Registration:

• Appropriately licensed or ability to obtain licensing if required

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

The base salary range for this position is $41,000.00 $69,000.00. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You. Better together!

NFP is an inclusive Equal Employment Opportunity employer.

Job Purpose & Scope
Actively participates in the planning, development, documentation, implementation, communication and management of new and revised Benefit programs, policies and procedures to meet the Bank's current and future business needs. Ensures Benefit programs are consistently administered in compliance with applicable Bank policies and federal, state and local government regulations. Secondary scope includes keeping up to date on the Leave of Absence administration process.
Essential Job Functions
+ Oversees the administration of Bank benefit plans and programs. Shares HR contact responsibilities for addressing employee and vendor inquiries related to all benefit programs.
+ Educates new hires on benefit options and assists them with open enrollment, as needed.
+ Reconciles monthly invoices for the payment of employee benefits and the employee benefit DDA accounts.
+ Monitors benefit premium(s) arrears and payments for employees on leaves of absence and those who have returned from a leave of absence.
+ Files employee incidents with the Workers Compensation carrier within the appropriate timeframe and follows through with claims to ensure medical payments and employee payrolls are accurately resolved.
+ Ensures that monthly, special and annual open enrollments are completed successfully.
+ Assists in developing and maintaining an audit plan to ensure internal and external compliance requirements are met regarding relevant government rules and regulations (i.e., ERISA, DOL, COBRA, ACA, IRS, and HIPAA) and all other applicable regulatory guidelines.
+ Actively participates in resolving disputes of coverage, complaints regarding benefit providers and vendors, enrollments and billing audits.
+ Coordinates Bank benefits with government-sponsored programs, as necessary.
+ Coordinates benefit program administration with the Bank's third-party providers.
+ Ensures third party administrator complies with COBRA regulations, including the timely notification for new and terminated employees.
+ Maintains current knowledge of, and reviews changes to, federal, state and local benefit laws and regulations to ensure compliance of Bank's benefit and leave programs.
+ Cross trains to provide continuity for Leave of Absence Administration, as needed.
+ Ensures that benefits-related information is secured in appropriate employee files.
+ Produces accurate, thorough and timely work, while meeting commitments and following policies and procedures.
Knowledge, Skills & Abilities
+ Comprehensive knowledge of government laws and regulations related to benefit programs and leave benefits.
+ Working knowledge of all areas of human resources.
+ Ability to exercise discretion and good judgment in the performance of essential job functions.
+ Ability to communicate effectively both verbally and in writing.
+ Ability to interact effectively with all levels of employees and management.
+ Ability to accurately interpret large amounts of data and present such data in an understandable format for others.
+ Ability and willingness to share knowledge and experience with others.
+ Ability to demonstrate negotiation skills to persuade and influence decision makers.
+ Ability to provide excellent customer service.
+ Ability to manage multiple priorities and projects and adapt quickly to changing needs.
+ Ability to manage and organize work effectively to meet deadlines.
+ Ability to produce accurate, detailed work.
+ Ability to work effectively both independently and in a team-oriented environment.
+ Ability to work without close supervision.
+ Ability to maintain confidentiality.
+ Ability to follow policies and procedures and to communicate them accurately to others.
+ Skill in using computer, including MS Office products and other HRIS technology.
Basic Qualifications
+ Bachelor's degree, preferably in human resources, business administration, finance or related field, or commensurate work experience, required.
+ 2+ years of experience in benefits administration, preferably including benefit design, required.
+ PHR, SPHR, CBP, CEBS or other relevant certification, preferred.
Job Expectations
Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."

POSITION SUMMARY

As an integral part of a team, the HR Coordinator is responsible for continuously looking for ways to improve each team member's experience from providing exceptional service to providing clerical and administrative support. This will include, but not limited to, office administrative duties, printing reports, payroll, maintaining employee files, departmental records/logs, recruitment, benefits, safety and training. Provides guidance, support and coordination in the consistent application of policies, procedures and practices of human resources.

ESSENTIAL FUNCTIONS

• Anticipate team members' needs, respond promptly and acknowledge all team members, however busy and whatever time of day.
• Maintains positive employee relations at all times. Resolves complaints, ensuring team member satisfaction.
• Maintains complete knowledge of, and complies with all departmental policies, service procedures, and hotel standards.
• Fosters positive teamwork by working closely within the HR Division to review processes and offer suggestions to champion change.
• Establishes, develops, maintains and updates filing system for the department. Retrieves information from files when needed.
• Maintains confidentiality and security of specified hotel information, correspondence, reports and files.
• Sorts and distributes departmental mail. Coordinates delivery/messenger services. Prepares and sends faxes; distributes faxes to appropriate personnel.
• Prepares IDs and nametags as requested for new hires or existing team members.
• Assists with Benefits, COBRA, Safety, Workers Compensation and Training programs, as needed or assigned.
• Maintains and tracks required certifications for respirator program, liquor commission, spa licenses, drivers' licenses.
• Maintains an inventory of supplies and required forms, ordering replenishments as necessary.
• Maintain locker room availability inventory.
• Processes reports for birthdays, perfect attendance awards, parking program and other requested items.
• Accurately maintains a cash bank for sales of movie tickets and other miscellaneous sales.
• Perform all other duties as may be required or assigned.

SUPERVISORY REQUIREMENTS

Reports To: Director of Human Resources

Supervises: None

EDUCATION/EXPERIENCE

• Minimum one (1) year experience in Human Resources, preferably an upscale hotel with a large number of team members.
• Bachelors in Human Resource Management preferred.
• Any combination of education and experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position.

LICENSES/CERTIFICATIONS

• None

KNOWLEDGE, SKILLS, & ABILITIES

• Able to anticipate team member needs; respond promptly and acknowledge all team members. Familiar with all hotel services/features and activities to respond to team member inquiries accurately.
• Possess strong collaborative, interpersonal communication and organizational skills with attention to detail.
• Strong proficiency in use of Microsoft Office programs such as Word, Excel, Outlook, and PowerPoint.
• Ability to maintain positive team member relations at all times.
• Able to maintain a high level of confidentiality as position will have access to sensitive information.
• Able to maintain a high level of professionalism and demonstrate superior customer service.
• Able to arrive to work on time and be ready to work as scheduled.

PHYSICAL DEMANDS

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to transport up to 40 pounds.
• Ability to endure various physical movements throughout the work areas.
• Ability to stand/walk for up to 1 - 2 hours throughout work shift.
• Maintain a stationary position for up to 8 hours throughout work shift.

WORK ENVIRONMENT

• Indoor, air-conditioned office
• Indoor/Outdoor, non-air conditioned

• Exposure to variable temperature conditions.
• Exposure to variable noise levels.
• Exposure to dust, chemicals, fumes, mites, and/or odor hazards.

• Exposure to fumes; dusts; chemicals; and odor hazards

Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.