84 Bmw jobs in the United States

BMW Genius

92504 Riverside, California BMW of Riverside

Posted 2 days ago

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Job Description

BMW Genius Position

If you are an enthusiastic self-starter with a passion for customer service, product knowledge, and you enjoy working with people, then we want you to be part of our team as a BMW Genius for our BMW of Riverside store. The BMW Genius is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiencies, safety features and functions, and financing options for both new and used vehicle inventories. He or she presents new and pre-owned vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship with customers to encourage networking and repeat business. The ideal candidate has a high school diploma or GED, previous sales experience (in any industry preferred), excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. He or she must be self-motivated with a willingness to continuously prospect to sell a minimum quota (or more!) on an ongoing basis.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities
  • Informing customers on product specifications of all BMW products and features.
  • Conducting the need analysis together with the customer.
  • Managing the test drive process.
  • Keeping the product knowledge within the dealership at high level.
  • Supporting the Sales Consultants during the sales process.
  • Being the main point of contact for the customer to answer any questions about products including usage and/or functions.
  • Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
  • Attend sales meetings and training sessions as required.
  • Other Duties as requested.
Qualifications
  • Highly motivated with strong enthusiasm for BMW as well as a high affinity for technology.
  • Enjoys learning about innovative technologies.
  • Must have high-energy personality.
  • Confidence in your ability to be successful.
  • Excellent Verbal and Written communication skills.
  • Self-motivated and driven.
  • Must have a valid California driver's license with no restrictions.
  • Ability to work well with others.
  • Experience representing a luxury/prestige brand OR product/marketing is a preferred but not mandatory.
  • Professional appearance and work ethic.
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Receptionist - BMW

37662 Kingsport, Tennessee Rick Hill Imports Inc

Posted 24 days ago

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Job Description

At Rick Hill Imports - Kingsport, TN, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Rick Hill Imports - Kingsport, TN is the best in the business and we're sure you'll see why!

Benefits

  • Fast paced work environment
  • Paid training and development
  • Career growth opportunities
  • Medical and dental coverage available
  • Paid vacation
  • 401(k)
Responsibilities
  • Provide a professional customer service experience to all customers.
  • Must be proficient with technology relating to telephone systems and PC knowledge.
  • Represent and uphold the standards of the BMW brand.
  • Provides receptionist, administrative and secretarial support.
  • Operate multi-line Polycom telephone system to answer incoming telephone calls, determine purpose of callers, and transfer calls to appropriate personnel or department.
  • Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
  • Perform various clerical duties.
  • Excellent communication and interpersonal skills.
  • Thorough knowledge of administrative practices and procedures.
  • Be a multi-tasker.
  • Detail oriented and able to meet last minute deadlines and challenges.
  • Excellent Customer Service Skills
Qualifications
  • Successful candidate should possess pleasant phone personality and a strong commitment to customer satisfaction.
  • Must be dependable, efficient and able to multi-task with emotional control and must have a proven track record of attendance and punctuality.
  • Knowledge of Microsoft Word and Excel are required.
  • Excellent written and oral communication skills
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
  • All potential employees are subject to pre-employment testing including a background check and/or drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Salesperson-BMW

18512 Throop, Pennsylvania TOM HESSER DEALERSHIPS

Posted 28 days ago

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Job Description

Sales Representative

Are you an outgoing, up-and-comer driven by technology and hunting for a workplace culture that treats you like family? As a BMW Client Advisor, your role is instrumental to our store’s day-to-day operations, providing product demos to prospects and enticing customers with the most exciting technology in automotive. You will be the first point of contact at the store and enthusiastically build strong customer relationships based on authentic, ongoing engagement. You’ll be instrumental in shaping our world-class customer buying experience.

What We're Looking For

Tom Hesser BMW is seeking a BMW Client Advisor with an affinity for technology and passion for delivering exceptional customer service. The BMW Client Advisor is responsible for delivering comprehensive product information throughout the sales and after sales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available.

No automotive experience required. Successful and passionate retail sales, wireless sales, hospitality professionals, and customer service representatives looking for an opportunity to grow and develop your career, apply here! 

Responsibilities

  • Provides comprehensive product information throughout the sales process, including vehicle configuration, product presentation, test drive, delivery/handover and customer service after purchase

  • Supports the Sales Management in product related tasks and activities

  • Greets customers in the sales and service departments.

  • Provides extensive and customer oriented product experience and explains complex features based on customers’ actual needs

  • Utilizes app and web based systems to help facilitate the sales process, optimize customer satisfaction, and ensure consistent delivery execution

  • Acquires and maintains total product knowledge on all vehicles and understands competitors’ vehicle features, benefits, and potential shortcomings

  • Achieves management assigned client satisfaction objectives and follows up with new owners to ensure satisfaction with their delivery process

  • Maintains high ethical standards and a professional appearance at all times

Qualifications

  • Maintain an enthusiastic, high-energy personality throughout the workday.

  • Excellent verbal and written communication skills.

  • Excellent listening skills.

  • Ability to work in a team setting.

  • Effective listening skills.

  • Valid driver's license with acceptable driving record according to dealerships guidelines.

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Job BMW Genius - BMW of Arlington

76000 Valley View, Texas Group 1 Auto

Posted 2 days ago

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Job Description

BMW Genius Position

BMW of Arlington is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified BMW GENIUS to our team. In the role of BMW Product Genius, you'll be the figurehead of BMW's "Modern Retailing" initiative. As a product expert, you will promote our largest ever model range and transfer your enthusiasm for the BMW brand to our customers. By providing exceptional customer service you will strengthen our customers' trust in the BMW brand.

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities:

  • Informing customers about product specifications of all BMW products and features
  • Conducting a needs analysis together with the customer
  • Keeping product knowledge within the dealership at level
  • Managing the test drive process
  • Being the main point of contact for the customer to answer any questions about products including usage and functions
  • Supporting the Client Advisor during the sales consultation

Qualifications:

  • Excellent interpersonal and customer service skills
  • Tech Savvy
  • Superior communication skills
  • Self-motivated and driven
  • Ability to work well with others
  • Experience representing a luxury / prestige brand helpful
  • Background in product marketing helpful
  • Experience in retail sales strongly preferred
  • High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.

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BMW Service Advisor

75070 Mckinney, Texas Hendrick Automotive Group

Posted today

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Job Description

BMW of McKinneyLocation: 2601 N. Central Expressway, McKinney, Texas 75071 Hendrick Automotive Group is seeking a BMW SERVICE ADVISOR with experience in guiding customers through the maintenance and repair process. An ideal candidate should have knowledge in the automotive retail industry (preferably in a dealership) to advise customers on vehicle maintenance, recommend warranty protections and potential cost savings, schedule service appointments, and provide accurate repair estimates for labor/parts. Job Summary:Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.Responsible for scheduling service to be performed. Essential Duties and Responsibilities: Works with customer and technician to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customer. Meets dealership’s standards for repair and order production. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Job Qualifications: Valid Driver's License. College Degree, High School Diploma or equivalent. 3 years of Service Advisor experience (BMW or similar dealership). Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills. Benefits: Our primary focus is to help our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers. We offer NO COST Employee Healthcare Benefits, 100% Paid Training, and Team Culture like no other. Rewarding performance based pay plans and bonuses The Best Dealership Facilities in the Area Service Advisor Onboarding Program College Scholarship Program 401(k) with Company Match Largest privately owned auto group in the country, GREAT career growth potential Paid Medical - NO COST Employee Healthcare and Prescription Plan Generous paid time off/vacation and sick days Basic Life Insurance NO COST Employee Assistance Program 100% Paid Training Comprehensive employee recognition/rewards programs Hendrick Automotive Group is a back-to-back winner of Automotive News's Best Dealerships to Work For Award Successful Team approach with Doing Business the Right Way Focus Apply Now to build your career with one of the largest, most successful privately held dealership groups in the USA! This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit .

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BMW Delivery Specialist

West Virginia, West Virginia Moses Ford Lincoln BMW

Posted 2 days ago

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Job Description

Moses Auto Group is the largest automotive dealer in the state, proudly standing as a multi-generational dealership for over 75 years and home to an iconic manufacturer portfolio leading the industry through purposeful innovation and creativity.

Our company offers great benefits, including:
  • Competitive rate of pay
  • Medical, Dental, Vision, Paid Time Off, Employee Assistance Program
  • 401k Retirement with Company Match
  • Employee purchase discounts on parts, labor and vehicles
Position Summary:

The Delivery Specialist will assist clients with the technology involved with their new purchase. This position works directly with customers to explain and demonstrate the different options and technology available on the BMW products. The Delivery Specialist trains to become a subject matter expert on BMW technology and afterwards provides a complete explanation of vehicle features, warranty and maintenance schedule to clients. We are looking for someone who is outgoing, articulate, familiar with technology and has outstanding customer service skills.

Responsibilities:
  • Present BMW vehicle features, technical and dynamic systems and controls in an effective manner that ensures customer understanding.
  • Maintain a high degree of product and technical knowledge. Conduct continuous research and maintain a collection of BMW product and technical information.
  • Develop and practice presentations for all BMW vehicles and their features.
  • Introduce and explain quick guides and online resources for more in-depth information.
  • Other duties as assigned.
IDEAL CANDIDATE POSSESSES THESE ATTRIBUTES:
  • Valid driver's license
  • Minimum of two years' experience in customer service highly preferred
  • Strong written and oral communication skills
  • Ability to work in a team environment

Moses Auto Group is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Service Assistant - BMW

90650 Norwalk, California McKenna Motor Company, Inc.

Posted 9 days ago

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Job Description

McKenna BMW, located in Norwalk, is looking for a Service Assistant to join our Service Department team. We offer competitive pay, a great benefit package and a fun working environment. If you are a hard-working, reliable individual we want to meet you!

Service Assistant Job Summary

  • Handles transactions for items sold in automotive store or shop. Receives payments by cash, check, credit cards, vouchers, or automatic debits from customers who have had their vehicles serviced or purchased parts. cars and Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greets customers, answers customer inquiries, directs and announces calls and provides directions.
  • Operates computer, various software, fax, calculator, phone, photocopy machine, and shredding machine, etc.
  • Prepares and maintains records by entering information on received calls and payments, where necessary.
  • This position is responsible for keeping the keys of the vehicle that is being repaired or serviced. This position records all the payments done and has responsibility for the inventory of the parts inside the shop.
  • Promptly, professionally, and courteously assist customers with scheduling of appointments and loaner/rental car provisions
  • Make customers feel welcome by promptly greeting them in a friendly, professional, and courteous manner both in person and on the telephone
Skills and Specifications

The skills and specifications required in a person desiring to do the job of a switchboard operator are as follows:
  • Minimum one year prior Cashier experience required.
  • Solid telephone skills, written and verbal communication, people skills, professionalism, self-confidence, customer focus, ability to multi-task, customer service orientation.
  • Excellent interpersonal and both verbal and written communication skills
  • Ability to understand, and execute complex written and verbal instructions
  • Proficiency in MS Office computer skills
  • Strong customer service orientation skills
  • Ability to multi-task
  • Must be able to work weekends and evenings.
Education and Qualifications
  • High school diploma or general education degree from an accredited institution
Physical Requirements
  • Standard office environment
  • Prolonged periods of personal computer usage and data entry


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

McKenna is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

PRIVACY NOTICE

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS from McKenna Motor Co., Inc. and All Related Entities (collectively, "we," "us," or "our") applies solely to applicants and employees who reside in the State of California ("you" or ''your"). This notice is provided to you to comply with the California Consumer Privacy Act ("CCPA") and is not to be interpreted in a way that violates any law. We reserve the right to amend this privacy notice. When we make changes to this privacy notice, we will notify you.

Information We Collect

As part of your application for employment or employment, we collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you ("personal information"). We collect the following categories of personal information from applicants and employees. All personal information below is collected as permitted or required by applicable law.

Identifiers

Real name, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, physical characteristics or description, Social Security number, driver's license number, signature, state identification card number, insurance policy number, passport number, or other similar identifiers

Identifiers are collected during the application process and during employment to comply with state and federal verification and reporting requirements; for drug testing; to contact you; to conduct a pre-employment background check or background check if you change positions and the position is subject to an additional background check; and during employment to process payroll and for benefits eligibility or participation

Medical Information

Medical information, or health insurance information, information related to health or fitness benefit participation.

Medical information is collected during the application process and during employment for drug testing; to assess fitness for a position; to review a request for a leave of absence or accommodation; and during employment for benefits eligibility or participation and for reporting and administering workers' compensation claims

Protected Classification Under California or Federal law

Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, sexual orientation, veteran or military status, genetic information (including familial genetic information)

Protected classification characteristics is collected during employment to comply with state and federal reporting requirements; age, sex, and marital status is collected during employment to comply with benefits eligibility or participation; medical condition or physical or mental disability (including pregnancy and related conditions) is collected during the application process and during employment to review a request for a leave of absence or accommodation and during employment for reporting and administering workers' compensation claims; religion or creed is collected during the application process and during employment to review a request for an accommodation; veteran or military status is collected during employment to review a request for a leave of absence; protected classification characteristics may be collected during the application process and during employment to provide you with support and to respond to your inquiries, including investigating and addressing your concerns information (including familial genetic information) collected during employment to review a request for a leave of absence; protected classification characteristics may be collected during the application process and during employment to provide you with support and to respond to your inquiries, including investigating and addressing your concerns

Commercial Information

Bank account number or credit card number

Commercial information is collected during employment if an employee chooses to participate in direct deposit and for expense reimbursement; credit history is collected during the application process and during employment if applying for certain positions

Biometric Information

Genetic, physiological, behavioral, and biological characteristics, fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data

Fingerprint and/or retina scan is collected during employment to use the timekeeping system

Internet or Other Similar Network Activity

Browsing history and search history, activity or work on company computers

Internet or network activity while using company property is collected during employment if the employee is being investigated for a violation of policies or by IT staff as part of review of security procedures and policy violations

Geolocation Data

Physical location or movements

Geolocation is collected during employment while you are driving a company vehicle

Sensory Data

Audio, electronic, visual, thermal, olfactory, or similar information

Sensory data in the form of video data is collected during the application process and during employment while you are in public areas or work areas on the company's premises

Employment Related Information

Current or past job history and performance

Employment related information is collected during the application process and during employment to assess qualifications for a position; current performance is collected during employment as part of performance review, discipline, evaluations and employment decisions

Education Information

Grades, transcripts

Education information is collected during the application process and during employment to assess qualifications for a position.

AVISO DE PRIVACIDAD

Este AVISO DE PRIVACIDAD PARA LOS RESIDENTES DE CALIFORNIA de McKenna Motor Co., Inc. y cualquier entidad relacionada (colectivamente "nosotros" o "nuestro") aplica únicamente para los solicitantes y empleados que residen en el Estado de California ("tú" o tuyo"). Este aviso se proporciona para cumplir con la Ley de Privacidad del Consumidor de California ("CCPA") y no deberá interpretarse de tal manera que viole ninguna ley. Nos reservamos el derecho de enmendar este aviso de privacidad. Cuando hagamos cambios a este aviso de privacidad, nosotros se lo notificaremos.

Información que Recolectamos

Como parte de su solicitud de empleo, nosotros recolectamos información que lo identifica, se relaciona con usted, hace referencia a usted, es capaz de ser asociada con usted o podría razonablemente ser enlazada con usted, directa o indirectamente ("información personal"). Nosotros recolectamos las siguientes categorías de información personal de los solicitantes y empleados. Toda la información personal debajo se recolecta según lo permite o requiere la ley aplicable.

Identificadores

Nombre real, alias, dirección postal, número de teléfono, identificador personal único, identificador en línea, dirección de protocolo de internet, correo electrónico, nombre de la cuenta, características físicas o descripción, número de seguridad social, número de licencia de conducir, firma, número de la tarjeta de identificación del estado, número de póliza de seguro, número de pasaporte u otros identificadores similares

Los identificadores se recolectan durante el proceso de solicitud y durante el empleo para cumplir con los requisitos de verificación y reporte estatales y federales; para pruebas de drogas; para contactarlo; para llevar a cabo una revisión de antecedentes previa al empleo o una revisión de antecedentes si cambia de puestos y el puesto está sujeto a una revisión adicional de antecedentes; y durante el empleo para procesar la nómina y para la elegibilidad o participación en los beneficios

Identificación Médica

Información médica o información del seguro de salud, información relacionada a la salud o condición física, participación en beneficios

La información médica se recolecta durante el proceso de solicitud y durante el empleo para pruebas de drogas; para evaluar la aptitud para un puesto; para revisar una solicitud de permiso de ausencia o adaptación; y durante el empleo para la elegibilidad o participación en beneficios y para reportar y administrar los reclamos de compensación al trabajador

Clasificación Protegida bajo la Ley Federal o de California

Edad, raza, color, ascendencia, origen nacional, ciudadanía, religión o credo, estado civil, condición médica, discapacidad física o mental, sexo, género, identidad de género, expresión de género, embarazo, parto, lactancia o condiciones médicas relacionadas, orientación sexual, estatus de veterano o militar, información genética (incluida la información genética familiar)

Las características protegidas de clasificación son recolectadas durante el empleo para cumplir con los requisitos de reporte estatales y federales; la edad, sexo y estado civil se recolectan durante el empleo para cumplir con la elegibilidad o participación en los beneficios; la información sobre condiciones médicas o discapacidad física o mental (inc. embarazo y condiciones relacionadas) se recolecta durante el proceso de solicitud y durante el empleo para revisar una solicitud de permiso de ausencia o adaptación o durante el empleo para reportar y administrar los reclamos de compensación al trabajador; la información sobre religión o credo se recolecta durante el proceso de solicitud y durante el empleo para revisar una solicitud de adaptación; el estatus de veterano o militar se recolecta durante el empleo para revisar una solicitud de permiso de ausencia; se pueden recolectar características protegidas de clasificación durante el proceso de solicitud y durante el empleo para proporcionarle apoyo y responder a sus preguntas, incluyendo investigar y abordar sus inquietudes

Información Comercial

Número de cuenta bancaria o número de tarjeta de crédito

La información comercial se recolecta durante el empleo si un empleado elije participar en el depósito directo y para el reembolso de gastos; el historial de crédito se recolecta durante el proceso de solicitud y durante el empleo si se postula para ciertos puestos

Información Biométrica

Datos sobre genética, fisiológicos, de comportamiento y características biológicas, huellas dactilares, huellas faciales, huellas de voz, escaneo de iris o retina, pulsación de tecla, marcha u otros patrones físicos, y datos sobre el sueño, salud o ejercicio

Un lector de huellas digitales y/o datos de barrido de la retina se recolecta durante el empleo para usar el sistema de conomentraje

Actividad en internet u otra red similar

Historial de navegación y de búsqueda, actividad o trabajo en las computadoras de la compañía.

La actividad en internet o en red mientras usa la propiedad de la compañía se recolecta durante el empleo si un empleado está siendo investigado por una violación de las políticas o por el personal de IT como parte de una revisión de procedimientos de seguridad y violaciones de políticas

Datos de geolocalización

Ubicación física o movimientos

La geolocalización se recolecta durante el empleo mientras conduce un vehículo de la compañía

Datos sensoriales

Información sobre audio, electrónica, visual, termal, olfatoria o similar

Los datos sensoriales en forma de datos de video se recolectan durante el proceso de solicitud y durante el empleo cuando se encuentra en áreas públicas o áreas de trabajo en las instalaciones de la compañía

Información relacionada al empleo

Historial actual o pasado de empleo y desempeño

La información relacionada con el empleo se recolecta durante el proceso de solicitud y durante el empleo para acceder a las cualificaciones para un puesto; el desempeño actual se recolecta durante el empleo como parte de la revisión del desempeño, la disciplina, evaluaciones y decisiones de empleo

Información sobre educación

Calificaciones, reportes finales de calificaciones

La información sobre la educación se recolecta durante el proceso de solicitud y durante el empleo para evaluar las cualificaciones para un puesto

Información de Contacto

Si tiene cualquier pregunta o comentario con respecto a este aviso o a las formas en las que recolectamos y usamos su información personal, por favor no dude en contactar Recursos Humanos .
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BMW Client Advisor

64101 Kansas City, Missouri Hendrick Automotive Group

Posted 2 days ago

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Job Description

Job Opportunity at BMW of Kansas City South

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

  • Meets dealership sales goals.
  • Greets customer and determines make, type, and quality of vehicle desired.
  • Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
  • Suggests optional equipment for customer to purchase.
  • Computes and quotes sales price, including tax, trade-in allowance, and discount.
  • Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
  • Arranges for delivery and registration of vehicle.
  • Researches availability of models and optional equipment.
  • Engages in business development.
  • Addresses customer concerns.
  • Maintains CSI at or above Company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company's Core Values
  • Complies with Company policies and procedures
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

? High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

? Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

? up to 3 years

o 3-5 years

o 5+ years

Education/Experience:

Prior sales and/or customer service experience desired.

Certificates and Licenses:

? Valid Driver's License

o Automobile Salesperson License

Computer Skills:

Intermediate knowledge of Microsoft Office products. Intermediate ability to learn web applications for customer management.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Requirements:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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