406 Box jobs in Redwood City

Live Nation Entertainment - JobID: JR-38387 (Department Manager) As a Box Office Supervisor at Live Nation Entertainment, you'll: Direct and supervise staff and other employees performing similar services as directed; Provide friendly customer service by greeting and proactively assisting customers and responding to customer inquiries and complaints; Lead staff, ongoing staff training, staff positioning.Hiring Immediately >>

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together, and at Box, you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We have a dynamic team of consultants and technologists dedicated to making our customers successful, but our needs are growing more sophisticated and technically complex. We aim to add more consultative and technical expertise to the Technology Consulting team to solve their most complex challenges through thought leadership and technical domain expertise. Box is growing rapidly. Every business in the world is attempting to modernize their work processes. As the leader in cloud content management, we have the tools to enable enterprises to transform how people work together. We engage directly with the largest and most complex enterprises, which rely on Box and our technology to transform their business. To succeed, they depend on technologists who can advise them throughout their transformation journey. WHAT YOU'LL DO The Solutions Architect, part of the Customer Success organization and the Box Consulting team, works across Box and with customers to define and build complex solutions. This high-impact, high-visibility role is responsible for ensuring customer satisfaction while promoting Box's technical and platform solutions. You will build and sustain customer and partner relationships, driving adoption of the Box product and platform. You will collaborate with sales and field teams to understand customer needs, envision future states, and help customers achieve them. Daily tasks may include advising an enterprise on designing a custom document vault or migrating millions of files into Box, or integrating Box into a customer's CRM. Technical challenges are ever-present. WHO YOU ARE You are a technologist at heart, passionate about applying technology to solve complex problems. You enjoy being a trusted advisor and a change agent, collaborating with diverse teams for successful outcomes. You are curious, eager to learn, and love sharing knowledge. You are skilled at architecting technical solutions using Box configurations, APIs, SaaS technologies, and partner tools, with confidence presenting to executives and technical teams alike. You understand REST APIs and JSON, and can translate complex solutions into understandable parts. You facilitate conversations that lead to solution architectures and strategies, handle technical questions during meetings, and develop project documentation, technical specifications, and business requirements. Ultimately, you are viewed as a trusted advisor whose goals align with customer business strategies, owning the development and delivery of custom solutions. Required Skills: 7+ years of development, consulting, or professional services experience Comfort working in dynamic environments with ambiguity, speaking to both technical and non-technical audiences Expertise in cloud solution architecture/system design (APIs, DevOps, Infrastructure, middleware, scale/rate limits) Experience with Python, Typescript, Node.js (MEAN stack), Java, .NET, Visualforce Ability to lead pre-sales scoping and deliver repeatable technical solutions based on market trends and customer needs Developing industry best-practice solutions and supporting successful GTM strategies Collaborating with sales and customer success teams to forecast capacity and meet revenue targets Supporting bookings targets alongside Solutions Consultants Preferred Skills: Experience with Enterprise Content Management systems and cloud migrations Box values community and in-person collaboration, with a minimum of 2 days per week in the office, typically Tuesdays and Thursdays. More details will be shared during the hiring process. We believe diverse experiences enrich our culture, products, and community. If you're passionate about this role but unsure if you meet all requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer committed to diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other protected categories. We strive to provide accommodations for applicants with disabilities and ensure an inclusive interview process. For more details, visit our Privacy Notices and Fair Chance Ordinance links. The salary range for the U.S. is $133,500 - $194,500 USD, dependent on experience and location, and includes potential equity and benefits. #J-18808-Ljbffr

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together, and at Box, you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We have a dynamic team of consultants and technologists dedicated to making our customers successful. As our needs grow more sophisticated and technically complex, we seek to add more consultative and technical expertise to our Technology Consulting team to solve challenging problems through thought leadership and domain expertise. Box is growing rapidly. Every business worldwide is attempting to modernize their work processes. As a leader in cloud content management, we enable enterprises to transform collaboration. We work directly with some of the largest, most complex enterprises, helping them succeed with our technology. To do so, they rely on technologists who can advise them through their transformation journeys. WHAT YOU'LL DO The Solutions Architect, part of the Customer Success organization and the Box Consulting team, works with customers to define and build complex solutions. This high-impact role ensures customer satisfaction while promoting Box solutions. You will build and maintain customer and partner relationships, drive product adoption, and collaborate with sales and field teams to understand customer needs, envision future states, and facilitate their achievement. Daily tasks may include advising enterprises on designing custom document vaults or migrating millions of files into Box, as well as integrating Box into their existing systems like CRM. Technical challenges are diverse and plentiful. WHO YOU ARE You are a technologist passionate about applying technology to solve complex problems. You enjoy acting as a trusted advisor and change agent, collaborating across diverse teams. You are curious, eager to learn, and skilled at architecting solutions using Box configurations, APIs, SaaS technologies, and partner tools. You can communicate technical ideas effectively to both technical and non-technical audiences, including executives and developers. You understand REST APIs and JSON, and can translate complex solutions into understandable parts. You facilitate conversations that lead to solution architectures and strategies, support technical questions during meetings, and develop project documentation, statements of work, and technical specifications. Ultimately, you are seen as a trusted advisor whose goals align with customers’ business strategies and who owns the development and delivery of custom solutions. Required Skills 7+ years of development, consulting, or professional services experience Comfort working in dynamic environments with ambiguity, able to communicate effectively with technical and non-technical stakeholders Expertise in cloud architecture and system design (APIs, DevOps, infrastructure, middleware, scale, rate limits, etc.) Experience with Python, Typescript, Node.js (MEAN stack), Java, .NET, Visualforce Ability to establish technical delivery expertise based on market trends, research, and customer requirements, leading pre-sales scoping and solution delivery Developing and delivering repeatable solutions and best practices for industry success Collaborating with Sales and Customer Success teams to execute GTM strategies Accurately forecasting capacity and revenue targets Supporting bookings targets with Solutions Consultants Preferred Skills Expertise in Enterprise Content Management systems and cloud migrations Box values community and collaboration. Employees are expected to work from their assigned office at least 2 days per week, focusing on Tuesdays and Thursdays. Our recruiter will share more about our culture during hiring. We believe diverse experiences benefit our culture, products, customers, and world. We encourage passionate, high-performing applicants, even if you don’t meet all requirements. EQUAL OPPORTUNITY We are committed to diversity and equal opportunity employment. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or other protected categories. We provide accommodations for applicants with disabilities. For more details, please see our Privacy Notices and relevant local ordinances. #J-18808-Ljbffr

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time, Box Office - Ticket Seller for ASM Global/Oakland Arena and RingCentral Coliseum. This position requires working events, which occur mostly in the evening, nights, and weekends.

Non-Exempt/Hourly Starting at $17.00

Essential Duties and Responsibilities:
(Include the following. Other duties may be assigned.)

Summary:

Sell tickets to the general public from the box office through our ticketing system (Ticketmaster).
Assist guests at the box office will call window and resolve all issues/problems.
Create an exceptional experience for all guests through a safe, clean, and friendly environment.
Familiarize self with the different venue layouts.
Answer questions regarding events, tickets, and schedules.
Balance monies at the end of shift with supervisor.
Follow all operational policies and procedures for the box office operations and the hall.
Greet each guest with a warm smile and a friendly greeting.
Familiarize yourself with each event (including special passes or credentials that are to be honored, VIP guests and so on).
Keep the lines of guests moving rapidly.
Receive and act on complaints from patrons according to established policies and procedures.
Supply information such as location of restrooms, merchandise areas, exits, and directions for customers.
Perform other related duties and special projects as assigned. Including but not limited to bag check and line control.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
Minimum high school graduate or GED equivalent preferred
Preferred experience working with Ticketmaster ticketing or other ticketing system; as well as office equipment such as copiers, computer/keyboard, telephone, fax, and ticket printers.

Skills and Abilities:
Dependable and able to work scheduled shifts.
Maintains a positive attitude at all times and supports the company's policies.
Excellent organizational, planning, advanced oral and written communication skills, and inter-personal skills.
Attention to detail and service oriented.
Ability to undertake and complete multiple tasks and work independently.
Must be able to speak and understand English.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Flexible hours including weekends, holidays and evenings.

Note:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Please ensure you apply on our ASM Global career site:

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time, Box Office - Ticket Seller for ASM Global/Oakland Arena and RingCentral Coliseum. This position requires working events, which occur mostly in the evening, nights, and weekends.

Non-Exempt/Hourly Starting at $17.00

Essential Duties and Responsibilities:
(Include the following. Other duties may be assigned.)

Summary:

Sell tickets to the general public from the box office through our ticketing system (Ticketmaster).
Assist guests at the box office will call window and resolve all issues/problems.
Create an exceptional experience for all guests through a safe, clean, and friendly environment.
Familiarize self with the different venue layouts.
Answer questions regarding events, tickets, and schedules.
Balance monies at the end of shift with supervisor.
Follow all operational policies and procedures for the box office operations and the hall.
Greet each guest with a warm smile and a friendly greeting.
Familiarize yourself with each event (including special passes or credentials that are to be honored, VIP guests and so on).
Keep the lines of guests moving rapidly.
Receive and act on complaints from patrons according to established policies and procedures.
Supply information such as location of restrooms, merchandise areas, exits, and directions for customers.
Perform other related duties and special projects as assigned. Including but not limited to bag check and line control.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
Minimum high school graduate or GED equivalent preferred
Preferred experience working with Ticketmaster ticketing or other ticketing system; as well as office equipment such as copiers, computer/keyboard, telephone, fax, and ticket printers.

Skills and Abilities:
Dependable and able to work scheduled shifts.
Maintains a positive attitude at all times and supports the company's policies.
Excellent organizational, planning, advanced oral and written communication skills, and inter-personal skills.
Attention to detail and service oriented.
Ability to undertake and complete multiple tasks and work independently.
Must be able to speak and understand English.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Flexible hours including weekends, holidays and evenings.

Note:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Please ensure you apply on our ASM Global career site:

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

BOX OFFICE SUPERVISOR

SUMMARY

The Supervisor Box Office is responsible for overseeing the ticket selling staff. The Box Office Supervisor will resolve customer service concerns and troubleshoot issues that arise with ticketing software and the point
of sale system. This position will also supervise the building of events in ticketing software and coordinate each show with the marketing department.

PRIMARY RESPONSIBILITIES

1. Responsible for supervision of ticket sellers. Ensure that all employees are fulfilling their job responsibilities and advising staff when necessary.
2. Responsible for training of ticketing staff. Assist manager with scheduling and disseminate the schedule for department, ensuring all shifts are filled properly.
3. Accurately reconcile all credential inventory and equipment to ensure proper check in at the end of each shift.
4. Resolve customer service issues and complaints. Work with department to fix issues related to customer service complaints when appropriate. Troubleshoot any issues relating to software or point of sale system.
5. May be responsible for the organization of staff meetings, acceptance and payment of deliveries. May review ticketing information for each show built, validating prices and dates are correct. Coordinate show builds with marketing department.

QUALIFICATIONS

1. Years of related work experience: 3
2. Strong computer skills with a proficiency in MS Office programs (Word, Excel, Outlook)
3. Excellent written, listening, and verbal communication skills and experience in conflict resolution
4. Experience in a supervisory role
5. Must be able to work flexible schedule, including: nights, weekends and some holidays
6. Ability to effectively supervise, motivate, and lead a productive team.
7. Knowledge and interest in live entertainment preferred

PREFERENCES: Available to work flexible hours, including nights and weekends

Pay Scale: $18.75

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales. we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support. it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Supervision of the Department Organize/Manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.) Assist and support box office staff in any of their job functions, as needed Ensure positive and creative team environment within the department Facilitate open communication with the Box Office Manager, staff and all other venue departments Exhibit proper inter-departmental communications and organization Ensure complete and satisfactory on-going staff training Provide a positive team environment within the department Assist in ensuring appropriate staffing levels. Help set staff development and performance goals & monitor progress Recruitment and hiring staff, ensure that hiring / disciplinary / termination standards follow all Clubs & Theaters guidelines Promote and provide superior customer service in all guest interactions Participate in all on-site venue meetings as needed II. Financial / Cash Handling Ensure that venue staff follows Clubs & Theaters cash /credit card handling policies & procedures Balance and reconciliation of all seller cash drawers Assist Manager on reconciliation & accounting of all ticket sales for each ticketed event and daily Box Office Sales. Responsible for pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing, as well as Value Channels & Special Ticket Offers when applicable. Assist Manager in scheduling all employees’ payroll prior to deadlines Complete and distribute accurate daily ticket counts for agents and artists as necessary III. Other Responsibilities Create, modify and maintain inventory for all ticketed events in a secure ticketing environment Follow standards and processes for ticket types, ancillary events, and qualifiers Monitor and maintain functionality of all ticketing computers, softwar,e and hardware Secondary representative in all venue interactions with Ticketmaster Ensure an accurate and timely flow of event and general venue information, both intra-departmentally and to the general public Interact with artist, record label, management, and band tour accountant. Provide reports as necessary. Work with Premium Seat Sales/VIP team on Upsells, inventory management, and any other tasks as they arise Work with Operations/Guest Services on ADA tickets, relocation or troubleshooting needs as they arise Position may require 3rd Party venue coverage offsite, which will include night of show management, staffing, and providing equipment needs Ensure that venue is compliant with ADA ticket laws Assist in building events on ticketing systems: Ticketmaster and Arctics Be responsible for sending end-of-night reports to settler and tour accountants, representatives Fill in as needed for Box Office Manager Required: Experience in Box Office / Ticketing Management Flexible Schedule (days/nights, weekends, and holidays) Experience in Cash Handling Leadership, Management, and great Customer Service Tolerance of all cultures, music and art forms High School Diploma Preferred: Experience in a live environment operation Experience handling counterfeit cash Experience in Microsoft Applications (Outlook, PowerPoint, Word, Excel, etc.) Experience in Prioritizing, Time Management & Multitasking Experience in open communication & email etiquette Experience with multiple types of ticketing systems, preferably Ticketmaster Physical Demands/Working Environment: Working environment is fast-paced and often loud and stressful BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets WEALTH: 401(k) program with company match, Stock Program Reimbursement FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings OTHERS: Volunteer time off, crowdfunding network EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good-faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. --- The expected compensation for this position is: $18.67 USD - $22.00 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience. #J-18808-Ljbffr

• Open/Close box office as necessary.
• Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time.
• Serve as first point of contact for ticket resolution for sellers and patrons on event nights.
• Sell tickets to events via Ticketmaster or AXS as needed.
• Provide excellent customer service to all patrons.
• Set an example and serve as a leader to all ticket sellers.
• Process ticket orders (group, consignment, comps, sales) and send reports via Ticketmaster / AXS ticketing systems.
• Pre-interview any potential new hires
• Perform other duties and responsibilities as assigned by the Box Office management staff.

• A minimum of 2 years' experience in a supervisory role.
• Experience in a Box Office role
• Computer skills including Ticketmaster and AXS ticketing systems (preferred but not essential).
• Must be highly organized with the ability to multi-task and complete assigned tasks in a timely manner.
• Work with a sense of urgency and priority
• Ability to work independently and as part of a team.
• Strong interpersonal and customer service skills
• Must be available nights, weekends and holidays.
• Ability to interact with all levels of staff including management and clients.

• High School Diploma or equivalent (BA/BS Degree Preferred).
• Proficient PC skills including Internet Explorer, Outlook, MS Office Excel and Word

• Excellent organizational, problem solving, written, and verbal communication skills required.
• Strong attention to detail is required and comfortable working with data.

• Close vision for review of information on a PC monitor, as well as, hard copy output.
• Manual dexterity for regular use of hands for typing is required.
• May spend long hours in sitting at computer viewing computer monitor.

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales. we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support. it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Supervision of the Department Organize/Manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.) Assist and support box office staff in any of their job functions, as needed Ensure positive and creative team environment within the department Facilitate open communication with the Box Office Manager, staff and all other venue departments Exhibit proper inter-departmental communications and organization Ensure complete and satisfactory on-going staff training Assist manager with staff evaluations (training, 90-day, annual) Provide a positive team environment within the department Assist in ensuring appropriate staffing levels. Help set staff development and performance goals & monitor progress Recruitment and hiring staff, ensure that hiring / disciplinary / termination standards follow all Clubs & Theaters guidelines Promote and provide superior customer service in all guest interactions Participate in all on-site venue meetings as needed II. Financial / Cash Handling Ensure that venue staff follows Clubs & Theaters cash handling policies & procedures Balance and reconciliation of all seller cash drawers Assist Manager on reconciliation & accounting of all ticket sales for each ticketed event and daily Box Office Sales. Assist Manager on housing, distributing and depositing venue cash on a weekly basis. Responsible for pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable. Assist Manager in scheduling all employee’s payroll prior to deadlines Conduct band settlement on shows with split point deals, or when deemed necessary by talent department Complete and distribute accurate daily ticket counts for agents and artists III. Other Responsibilities Create, modify and maintain inventory for all ticketed events in a secure ticketing environment Follow standards and processes for ticket types, ancillary events and qualifiers Monitor and maintain functionality of all ticketing computers, software and hardware Secondary representative in all venue interactions with Ticketmaster Ensure an accurate and timely flow of event and general venue information both intra-departmentally, and to the general public Modify, maintain and update all customer database files Develop and maintain call center phone system, and keep current all phone menus and calendars of events Interact with artist, record label, management and band tour accountant. Provide reports as necessary. Work with Premium Seat Sales/VIP team on Upsells, inventory management and any other tasks as they arise Work with Operations/Guest Services on ADA tickets, relocation or troubleshooting needs as they arise. Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs. Ensure that venue is compliant with ADA ticket laws WHAT THIS PERSON WILL BRING Required: Experience in Box Office / Ticketing Management Flexible Schedule (days/nights, weekends, and holidays) Experience in Cash Handling Leadership, Management and Customer Service Tolerance of all cultures, music and art forms High School Diploma Preferred: Experience in a live environment operation Experience handling counterfeit cash Experience in Microsoft Applications (Outlook, PowerPoint, Word, Excel, etc.) Experience in Prioritizing, Time Management & Multitasking Experience in open communication & email etiquette Physical Demands/Working Environment: Working environment is fast-paced and often loud and stressful BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets WEALTH: 401(k) program with company match, Stock Program Reimbursement FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings OTHERS: Volunteer time off, crowdfunding network EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions. #J-18808-Ljbffr