Associate Patient Care Coordinator - Phoenix, AZ

Phoenix, Arizona UnitedHealth Group

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Job Description

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Patient Access Representative** is responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
**Schedule:** Friday - Monday 10:00PM - 8:30AM
**Primary Responsibilities:**
+ Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
+ Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
+ Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements
+ Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
+ Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
+ Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
+ Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge
+ Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
+ Generates, reviews, and analyzes patient data reports and follows up on issues and inconsistencies as necessary
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support role
+ Must be 18 years of age or older
**Preferred Qualifications:**
+ Experience with Microsoft Office products
+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting
+ Experience in insurance reimbursement and financial verification
+ Experience in requesting and processing financial payments
+ Working knowledge of medical terminology
+ Understanding of insurance policies and procedures
+ Ability to perform basic mathematics for financial payments
**Soft Skills:**
+ Strong interpersonal, communication and customer service skills
**Physical Demands:**
+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset
***PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $6.00 to 27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
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Care Coordinator

85067 Phoenix, Arizona UnitedHealth Group

Posted 2 days ago

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Job Description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is full time. Employees are required to have flexibility to work an 8-hour OR 10-hour shift, Sunday - Saturday from 12:00am - 12:00pm (Department works 24 hours a day, 7 days a week). It may be necessary, given the business need, to work occasional overtime and weekends.
We offer 3 weeks of paid training. The hours during training will be 8:00am to 4:30pm CST, Monday - Friday. **Training will be conducted virtually from your home.**
**Primary Responsibilities:**
The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, "all other duties as assigned" will be expected for each position.
+ Primary responsibility of providing telephonic customer service; including chat and video modalities.
+ Support the continuum of care for TRICARE Beneficiaries by scheduling a variety of medical services in accordance with Registered Nurse triage dispositions, customer availability, Military Treatment Facility (MTF) capabilities and contract guidelines.
+ Respond to a variety of inquiries and resolve issues with regard to TRICARE eligibility in a timely manner while maintaining sensitivity toward military culture.
+ Conduct customer contacts related to beneficiary support, referral follow-up, education and TRICARE resource inquiries.
+ Identify potential emergent concerns and follow contract specific protocol to connect beneficiaries to the TRICARE NAL clinical team and/or local emergency services.
+ Access written scheduling instructions and apply decision making to align contract requirements to those instructions.
+ Maintain constant awareness of individual contributor performance metrics and adjust performance to meet the needs of the population that we serve as well as the business.
+ Apply knowledge/skills to a range of complex activities and beneficiary interactions.
+ Demonstrates a great depth of knowledge/skills in own function.
+ Provides a high degree of accuracy in process adherence.
+ Work independently to direct customer interactions to full resolution while providing high quality service.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 2+ years of clearly defined customer service experience
+ United States Citizenship
+ If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a confidential / Secret or Top Secret security clearance as a condition of your employment
+ Ability to obtain favorable adjudication following submission of Defense Health Agency eQuip Form SF86
+ Advanced keyboarding skills and computer literacy with the ability to navigate on-line resources, multiple applications as well as Microsoft Office suite
+ Experience asking appropriate questions and listen actively to identify root cause and path to resolution
+ Experience with positively influencing working relationships with beneficiaries, co-workers, clinical team members and Military Treatment Facilities
+ Experience multitasking, working efficiently, and consistently meeting performance standards in dynamic contact center environment
+ Experience identifying and understanding issues, problems and opportunities and compare data from different sources to draw conclusions, determine appropriate course of action and provide effective one call resolution
+ Experience managing time and adherence to scheduled activities
+ Experiencing acquiring and maintaining the technical/professional expertise required to do the job effectively and to create positive beneficiary experiences
+ Ability to obtain positive adjudication of background investigation, obtain common access card and government database provisioning.
+ Ability to self-manage credentials and security requirements related to provisioning
+ Ability to work an 8-hour OR 10-hour shift, Sunday - Saturday from 12:00am - 12:00pm (Department works 24 hours a day, 7 days a week). It may be necessary, given the business need, to work occasional overtime and weekends
**Preferred Qualifications:**
+ Knowledge of relevant software, applications and equipment -database and web portal proficiency
+ National Career Readiness Certificate
+ Prior military, TRICARE Beneficiary experience or contact center experience
+ Customer Service experience within an clinical environment
**Telecommuting Requirements:**
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
**Soft Skills:**
+ Professional etiquette and interpersonal skills to support beneficiary communication, conduct outreach to TRICARE entities and create positive working relationships within the operational team
+ Verbal and written communication skills with a high degree of accuracy in documentation
+ Ability to interact with others in a way that promotes confidence, support and conveys the intentions of the organization and contract
+ Ability to convey and receive information and ideas through a variety of media
+ Ability to maintain effectiveness when experiencing frequent changes in workflow and the ability to effectively adjust to work within new work structures, processes, cultures and knowledge base
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
As a requirement of UnitedHealth Group's contract with the Department of Defense, this position requires U.S. citizenship and proof of favorable adjudication following submission of Department of Defense eQuip Form SF86 ( , (the National Agency Check Legal and Credit or _NACLC_ ). Successful completion of the NACLC process is a requirement for continued employment in this role. NACLC processing will be initiated by our TRICARE Security Officer post-offer and can take 3-6 months for a final decision communication from the Department of Defense. Candidates will be allowed to begin employment with UnitedHealth Group in this role based on an interim clearance, and final results will be communicated as they are received. Failure to obtain final NACLC approval will result in termination from this role.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $16.00 - $27.69 hourly based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO
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Patient Care Coordinator

85286 Tempe, Arizona UnitedHealth Group

Posted 4 days ago

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Optum** has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The **Patient Care Coordinator** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
**Schedule (40 hours):** Monday-Friday, between the hours of 7am-5pm AZ.
**Location:** **2905 W. Warner Rd. Suite 12, Chandler, AZ**
**Primary Responsibilities:**
+ Provide exceptional service to all customers
+ Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct and update as necessary
+ Collect appropriate co-pays and adhere to all cash handling policies
+ Schedule appointments as necessary, verifying correct visit type and primary care provider
+ Responsible for waiting room management cleanliness, communicating pertinent information to patients, and ensuring all patients have been assisted
+ Work with back-office staff to ensure smooth patient flow
+ Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
+ Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
+ Perform other duties as assigned
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 2+ years of medical front desk experience
+ 2+ years of electronic medical record experience
+ Beginner level of proficiency with MS Office (Word, Excel, Outlook, etc.)
**Preferred Qualifications:**
+ Experience with data analysis software
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
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Patient Care Coordinator

85295 Gilbert, Arizona UnitedHealth Group

Posted 4 days ago

Job Viewed

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Job Description

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
As a **Patient Care Coordinator** , we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay. Positions may be available in the following areas: Emergency Room, Operating Room, Outpatient, Infusion, Maternal Child and Transplant Services.
Employees are required to work any typical 10 hour shift 7:00AM - 5:30PM Wednesday - Saturday with the flexibility to work nights, overnights, weekends, and holidays which could vary based on business need and additional information will be provided during the interview process. This is an onsite position at Mercy Gilbert Medical Center. This position will be at our office located at Mercy Gilbert Medical Center (MGMC), 3555 S VAL VISTA DR, GILBERT, AZ, 85297. We offer 3 weeks of paid training.
Both locations offer shift differentials for afternoons, evenings, nights, and weekends as well as on call pay. We have an onsite cafeteria and gift shop with employee discounts as well as an onsite Starbucks and free parking. Performance-based bonuses are also available.
**Primary Responsibilities:**
+ Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, collecting co-payments, and verifying insurance eligibility / benefits
+ Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
+ Utilizes computer systems to enter, access or verify patient data in real - time ensuring accuracy and completeness of information
+ Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of experience in customer service, preferably in a healthcare environment
+ Intermediate level of understanding of insurance policies and procedures
+ Intermediate level of experience working with requesting and processing financial payments and the ability to perform basic calculations for payment
+ Ability to work onsite at Mercy Gilbert Medical Center
**Preferred Qualifications:**
+ 1+ years of registration experience in a hospital OR medical setting
+ 1+ years of experience working in an Emergency Department setting
+ Understanding of medical terminology
+ Working knowledge of insurance policies, procedures, and patient care settings
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $7.74 to 31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
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Patient Care Coordinator

85286 Tempe, Arizona Robert Half

Posted 4 days ago

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Description
We are looking for a dedicated Patient Care Coordinator to join our team in Chandler, Arizona. In the Patient Care Coordinator role, you will play a vital part in ensuring patients have a positive experience during the registration process, while adhering to organizational policies. The Patient Care Coordinator is a Contract position that requires excellent customer service skills and attention to detail.
Responsibilities:
- Accurately identify patients and collect comprehensive demographic information.
- Verify insurance coverage, eligibility, and benefits to ensure proper reimbursement.
- Determine patient financial responsibilities and collect payments when applicable.
- Refer patients to financial counseling or specialists for guidance on payment options.
- Provide clear explanations of hospital policies and patient rights to patients and their families.
- Maintain compliance with organizational procedures regarding financial liability resolution.
- Serve as a source of information for patients, addressing questions and concerns related to the registration process.
- Collaborate with other departments to ensure seamless patient registration and satisfaction.
- Utilize knowledge of TRICARE, NIS, and other insurance policies in registration tasks.
- Uphold high standards of customer service throughout all interactions with patients and families.
Requirements - Proven experience in customer service, preferably within a healthcare setting.
- Familiarity with patient registration processes and hospital procedures.
- Strong understanding of insurance verification and benefit eligibility.
- Ability to handle financial counseling and explain patient financial responsibilities.
- Knowledge of TRICARE, NIS, and other insurance policies.
- Excellent communication skills to effectively interact with patients and families.
- Attention to detail and accuracy in data collection and documentation.
- Ability to work collaboratively in a fast-paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Patient Care Coordinator

85067 Phoenix, Arizona CVS Health

Posted 4 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
This is a remote role candidates can live anywhere in the United States
Coram/CVS Heath is looking for dependable, customer service oriented individuals to join our Enteral Nutrition Center team! As a Patient Care Rep, you will support the Enteral Nutrition department by processing monthly patient refill requests and ensuring documentation is accurate before shipping orders.
Directly impact a patient's life by processing new patient orders and updating electronic medical records, working with the patient admissions department to help bring a patient on services with the company.
As a Patient Care Rep you will:
*Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status.
*Process prescription changes
* Triaging calls to various departments.
*Verifying patient demographics and insurance information to ensure accurate shipment.
This is a full-time benefited position and it NOT through an agency. Typical hours for this role are Monday- Friday.
Hours available are:
8:30am-5:00pm CST
Challenge your healthcare training or current customer services skills to make a difference in a patient's life by explaining by initiating the referral process and answering questions from patients and caregivers on their admissions status.
Coram CVS/specialty infusion services is a Fortune 5 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.
**Required Qualifications**
*Minimum one year experience working in a customer service environment.
* Experience with data entry.
* Experience working in Microsoft Office, specifically Excel, Outlook and Word.
**Preferred Qualifications**
* Home infusion or durable medical equipment (DME) experience.
* Call center experience.
* Experience working in a healthcare environment.
**Education**
High School diploma or GED
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 11/03/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Patient Care Coordinator

Chandler, Arizona beBeeHealthcare

Posted today

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Job Description

Job Description:

A healthcare professional with a nursing background is required to oversee the development and implementation of an integrated medical benefit program. This involves case management, health/disease management, and coordination of care throughout the continuum.

The successful candidate will use standard tools, databases, and methodologies to support the health benefit program and provide leadership in managing cases, events, and diseases. They will interact with providers and plan members to provide efficient and effective services.

Key Responsibilities:

  • Develop and implement an integrated medical benefit program
  • Oversee case management and health/disease management activities
  • Coordinate care throughout the continuum
  • Use standard tools, databases, and methodologies to support the health benefit program

Requirements:

  • Associate's Degree in Nursing
  • 3-5 years of experience
  • RN License in state of employment or compact
  • BLS

This is a full-time position that requires strong communication and organizational skills. The ideal candidate will have a strong nursing background and experience in case management and health/disease management.

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LPN Care Coordinator

85003 Phoenix, Arizona Intermountain Health

Posted today

Job Viewed

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Job Description

Job Description:

Assesses and documents patients and/or patient's family, caregivers, and/or legal representatives socio-economic review and screening to support coordination of care. Plans interventions to help patients navigate the complex health system and that help reduce/remove barriers to care. Responsible for clinical support and coordination related to value based care (VBC) programs. Works in an advisory capacity to support standards of care.

MUST LIVE IN COLORADO

This position is day shift with holidays off, no evenings or weekends, Normal Monday to Friday with varying hours from 6:30 to 5 Pm. This is a fully remote position with NO on call requirements.

Participates in huddles with primary care practices to assist with scorecard initiatives with assigned care providers program metrics. Consults with care team to provide care coordination for preventative care and utilization mitigation. Identifies appropriate resources, including transportation, housing, healthcare, and social/spiritual services as appropriate. Supports the efforts of providers and practice teams on office based care delivery interventions resulting in cost of care savings and improved health outcomes for patients.

Job Requirements:

  • Participates in huddles with primary care practices to assist with scorecard initiatives with assigned care providers program metrics.

  • Consults with care team to provide care coordination for preventative care and utilization mitigation.

  • Identifies appropriate resources, including transportation, housing, healthcare, and social/spiritual services as appropriate.

  • Supports the efforts of providers and practice teams on office-based care delivery interventions resulting in cost of care savings and improved health outcomes for patients.

Preferred Requirements:

  • Primary Care office experience

  • Care Management

  • Social Determinates of Health

  • Value Based Care

  • Quality Metrics

  • Public Speaking

  • Experience with Epic/Electronic Medical Records

  • Microsoft Office

Physical Requirements:

Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.- and -Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.- and - Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.- and -Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.- and -Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).- and -May be expected to stand in a stationary position for an extended period of time.

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$21.88 - $33.77

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here ( .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

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