11 Client Relations Manager jobs in North Miami
Account Service Manager Sr - Pharmacy Account Management
Posted 2 days ago
Job Viewed
Job Description
**Location:** This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
**CarelonRx Pharmacy** is now part of CarelonRx (formerly IngenioRx), a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first.
The **Account Service Manager, Sr,** is responsible for providing highly advanced account management representation and strategic planning for major accounts and serves as a lead for assigned accounts and units.
**How you will make an impact:**
+ Provides strategic planning and account management for large accounts.
+ Directs and manages the administration of contractual requirements and obligations.
+ Manages the new and renewal implementation process for accounts.
+ Interfaces with operations to ensure smooth delivery of services.
+ Maintains ongoing account relationships at multiple levels throughout the customer's organization. Make recommendations for improvements to meet customers¿ expectations.
+ Develop implementation processes and manage reporting processes to ensure client retention and high levels of account satisfaction.
+ Provides both on-site and off-site account management, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues.
+ Presents monthly, ad hoc, mid-year, and annual utilization and benefit reporting to the broker and client.
+ Coordinates open enrollment meetings, renewal process and training sessions.
+ Participates in efforts to support standardization across accounts and works in multi-disciplinary teams to design and implement product and operational enhancements.
+ Provides guidance or expertise to less experienced account service managers.
+ Make routine account visits and attend client meetings as necessary.
**Minimum Requirements:**
+ Requires a BA/BS and a minimum of 5 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.
+ A sales license may be required.
+ Travels to worksite and other locations as necessary.
**Preferred Experience, Skills, and Capabilities**
+ Experience working in the managed care/healthcare insurance industry most notably in pharmacy benefits; PBM experience strongly preferred.
+ Exceptional strategic thinking, decision-making, problem-solving skills, and adaptability are highly preferred.
+ Proven ability in collaborating with cross-functional teams and coordinating efforts towards common goals are strongly preferred.
+ Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred.
+ Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties strongly preferred.
+ Proficient with Microsoft Office products, MS Teams, CRM tools and Salesforce highly preferred.
For candidates working in person or virtually in the below locations, the salary* range for this specific position is $104,352 to $156,528.
Locations: New York
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Client Relations Specialist
Posted today
Job Viewed
Job Description
Join our team at Phoenix Solutions that specializes in auto glass replacement and repair. At Phoenix Solutions, our Client Relations Specialist are dedicated to making windshield and auto glass concerns hassle-free for our customers, from first contact to final installation.
As an Client Relations Specialist, you will be the face of our company, interacting directly with customers to assess their auto glass needs, explain service options, and coordinate efficient solutions. Client Relations Specialist guides clients through the process of windshield and glass replacement, working closely with our technicians to ensure a smooth and professional experience from start to finish.
Client Relations Specialist Responsibilities:
- The Client Relations Specialist will serve as the first point of contact for customers visiting our location. Greet each client with a friendly and professional demeanor, ensuring they feel comfortable and confident in our services from the moment they walk in.
- Actively listen to clients to understand the nature of their windshield or auto glass issues. Ask relevant questions to determine the extent of the damage and the best course of action, whether repair or full replacement.
- Clearly explain available service options, including types of glass, repair vs. replacement recommendations, and any associated warranties. Provide realistic timeframes for service completion and manage client expectations throughout the process.
- Use the Client Relations Specialist scheduling software to book appointments efficiently, ensuring optimal workflow for glass technicians. Confirm availability, communicate timing to clients, and make adjustments as needed to accommodate urgent cases or rescheduling.
- Assist clients with insurance-related topics, including claim submissions, verification of coverage, and communication with insurance providers. Ensure all documentation is accurate and complete to avoid delays in service.
- Reach out to clients after service to confirm their satisfaction, answer any follow-up questions, and resolve any outstanding concerns. Maintain positive client relationships to encourage repeat business and referrals.
Client Relations / Sales
Posted 2 days ago
Job Viewed
Job Description
Bommarito Performance Systems provides industry-leading services, information, and destination location facilities for all athletes and fitness enthusiasts and those in need of medical and/or rehabilitative care at all levels and ages. This revolutionary multidisciplinary approach is distinguished by combining all of the most educated and successful specialists in every aspect of the sports performance, general fitness, nutritional, and medical fields. This organization is also dedicated to present the world's leading scientifically based information system to all professionals in the sports performance and fitness industry.
Bommarito Performance Systems is currently accepting resumes for our Sales and Marketing Representative at our North Miami & Davie, Florida locations.
Job Description
- Meet new sales targets monthly
- Handle high level service accounts (Players/Agents: NFL, NBA, MLB, NHL) with a high level of service
- Call existing accounts to maintain client/business relationship
- Maintain accurate and up to date records of sales and prospecting activities
- Follow up promptly on all leads and inquiries
- Create and execute new marketing material to reach potential new clients
- Able to delegate tasks efficiently to other sales reps or interns
Entry level and experienced salespeople needed. Compensation dependent on level of experience with sales and management.
Qualifications
The ideal candidate should have a high level of energy and enthusiasm and the ability to juggle multiple projects. They must be passionate about sports and fitness and be proactive in taking initiative on problem-solving situations. The candidate should be highly organized, focused on details, an excellent communicator and a team player. This is a full time job.
Additional Information
For more information:
Client Relations Associate
Posted today
Job Viewed
Job Description
Here at South Shore Marketing, we pride ourselves on our ability to build lasting client relationships based on trust, transparency, and exceptional customer service. As a growing leader in the business consulting industry, we offer hands-on, personalized care for our customers that focuses on innovative solutions that really make a difference for our clients and our customers. Our client relations, sales, and customer service methods are unique and reflect the dynamic team that we’ve built over the years. It is through our approach to client relations and customer care that we have been able to grow our operations and our client’s customer base steadily over the past year, and we are now looking to bring new Client Relations Associates on board to continue this growth! As a Client Relations Associate, you will be the first point of contact between South Shore Marketing and potential customers. You will be responsible for ensuring that their needs are met and their expectations are exceeded when it comes to the level of personalized sales and customer service support that we offer. The Client Relations Associate role involves building lasting relationships, providing excellent sales and customer service, and advocating for client and customer interests. Key Responsibilities of a Client Relations Associate: Assist in the management of existing accounts as well as the acquisition of potential customers in a manner that serves all parties’ interests Serve as the primary point of contact for customers, responding to inquiries and concerns promptly and professionally whether through phone, email, or in person visits Facilitate communication between customers and client technicians, ensuring that activation processes run smoothly and beneficially for all parties Advocate for the interests of the client regarding sales goals and customer satisfaction metrics while providing customers with personalized and efficacious customer service Abide by all compliance policies set forth by the client while handling sensitive customer information, ensuring all interactions meet legal regulatory and privacy requirements Participate in the training of junior Client Relations Associates in all of the above responsibilities, demonstrating strong leadership potential Qualifications of a Client Relations Associate: Previous experience in client relations, sales and/or customer service capacities is a plus Personable, able to work well with others and communicate effectively Highly-driven and growth-oriented individuals with a passion for customer care Ability to think quickly and offer effective solutions on the spot Proactive, able to take initiative and act independently when necessary #J-18808-Ljbffr
Client Relations Specialist
Posted today
Job Viewed
Job Description
Job Description Position OverviewUltimate Staffing Services is actively seeking a dedicated Client Relations Specialist to join their client's team in Florida. This role is pivotal in ensuring excellent customer service and maintaining strong relationships with clients. The ideal candidate will be a proactive communicator, adept at problem-solving, and committed to enhancing client satisfaction.ResponsibilitiesServe as the primary point of contact for clients, addressing inquiries and resolving issues promptly.Build and maintain strong, long-lasting client relationships through open communication and trust.Collaborate with internal teams to ensure timely and successful delivery of solutions according to client needs.Manage and document client interactions, ensuring accurate and up-to-date records.Identify opportunities to improve client satisfaction and drive continuous improvement initiatives.Prepare and present regular reports on client interactions and feedback to management.Assist in the development and implementation of client service policies and procedures.QualificationsPrevious experience in client relations or a similar role is preferred.Strong interpersonal and communication skills, both verbal and written.Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.Proficient in using customer relationship management (CRM) software.Excellent problem-solving skills and attention to detail.Ability to work independently and as part of a team.Required Work HoursMonday to Friday, first shift.BenefitsCompetitive salary with a range of $45,000 to $50,000 per year.Comprehensive benefits package, including health, dental, and vision insurance.Opportunities for professional development and career growth.Supportive and collaborative work environment.Additional DetailsThe Client Relations Specialist role is an exciting opportunity for individuals passionate about delivering exceptional customer service and enhancing client relationships. Candidates looking to make a significant impact in a dynamic environment are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Job Reference: JN -042025-393066
Patient/Client Relations Specialist (Patient Navigator)
Posted 2 days ago
Job Viewed
Job Description
Cherishing Our Children Since 1977Helping children and families help themselves to live a better life and build a stronger community.The Center for Family and Child Enrichment (CFCE) is dedicated to helping children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community. As a Patient/Client Relations Specialist (Patient Navigator) you will deliver high-quality patient engagement and customer service for our Federally Qualified Health Center (FQHC). This position focuses on outbound and inbound communication to educate patients-particularly those assigned through managed care capitation rosters-about their assignment to our facility, the comprehensive services we offer, and how to access care. The representative also conducts follow-up calls related to the Sliding Fee Discount Program, supporting patient understanding and satisfaction while assisting with care coordination across departments.This position primarily involves telephone-based communication.Why join CFCE:You will make an invaluable impact in the communityWe offer growth and professional development opportunities You may qualify for Public Service Loan ForgivenessWe offer benefits; PTO, Medical, Dental, Vision, 403b retirement plan and more for qualified positions.Some of the Functions Include:Conduct outbound calls to patients identified on capitation rosters to inform them of their assignment to the health center. Explain available services including primary care, dental, behavioral health, and specialty services. Guide patients through the new patient onboarding process and direct them to appropriate departments to schedule appointments. Respond to incoming calls from patients and community members seeking information about the facility and services. Provide exceptional customer service, addressing concerns and routing inquiries to appropriate departments in a timely manner. Conduct follow-up calls with patients who have applied for or inquired about the Sliding Fee Discount Program. Assess patient satisfaction and understanding of program eligibility, application, and benefits. Identify barriers to participation and escalate any concerns to the Strategic Operations Coordinator for resolution or further review. Collaborate closely with front office and clinical departments to ensure accurate scheduling handoffs and service coordination. Minimum Education/Experience:Position requires a high school diploma. Preferably an Associate's Degree in Accounting, Finance, or Business management preferred. Preferably two years or more experience with a Community Health Center in a Federally Qualified Health Center (FQHC) setting. Must be detail-oriented and possess excellent organizational and communication skills. Skills/Experience Needed:Strong verbal communication and active listening skills. Ability to manage a high volume of calls while maintaining professionalism and empathy Familiarity with capitation rosters, sliding fee programs, and community health models. Proficient in EHR systems and call documentation tools; Microsoft Office experience preferred. CFCE is a Drug Free Workplace and an Equal Opportunity Employer.
Client Relations Specialist - Entry Level Opportunity
Posted today
Job Viewed
Job Description
Job DetailsJob LocationCorporate Office - Fort Lauderdale, FLDescriptionA&D Mortgage- Financial Holding Company successfully providing residential and commercial loans for more than 20 years, based in FloridaWho We're Looking For:Step into a role where innovation meets opportunity. We're looking for a Client Relations Specialist to join our team and revolutionize the way we connect with brokers. You'll be more than just a contact point; you'll be a strategic partner, building lasting relationships and driving new business through your expertise in refinance, purchase, and investment opportunities. Picture yourself networking with industry leaders, mastering the art of loan management, and playing a pivotal role in our company's growth.No prior mortgage experience is required - the training is on us!Key Responsibilities:Support the development of new B2B partnerships by connecting with potential partners provided by our team.Learn and apply effective relationship-building strategies under the guidance of senior team members.Contribute to team goals while developing your individual skills and expertise in the mortgage industry.Working Conditions:This is a full-time, office-based position in a modern, comfortable environment. Our standard working hours are Monday to Friday, 9:00 AM to 6:00 PM, promoting a healthy work-life balance.QualificationsSkills & Qualifications:Excellent communication and interpersonal skills (written and verbal).Strong work ethic and a proactive approach to learning.Ability to work effectively both independently and as part of a team.A positive attitude and a willingness to embrace new challenges.Recent graduate (preferred) or 0-2 years of professional experience.Associate's degree (required)What we offer:PTO/Sick DaysComprehensive medical, dental, vision benefitsPaid volunteer hoursLife Insurance, Short-term Disability, and Long term DisabilityHealth Savings Account401kPaid training and career developmentOnsite fitness center for employeesGourmet cafeteria with affordable homemade breakfast and lunchHealthy grab and go snacksCareer Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact.Work-Life BalanceInclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation.Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organizationJoin Us:Explore our social media to get a sense of our rich corporate culture.YouTube - @ADMortgageLifeInstagram - admortgage_lifeTikTok - @admortgage_lifeTake the first step towards a rewarding career in the mortgage industry with A&D Mortgage.Our professional Recruitment team will reach out to you shortly!This is an on-siteposition only at our office in Ft. Lauderdale, FL.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#LI-DI
Be The First To Know
About the latest Client relations manager Jobs in North Miami !
Director of Business Development and Client Relations
Posted 10 days ago
Job Viewed
Job Description
Mission Capital Advisors ("Mission Capital"), a subsidiary of Marcus & Millichap Capital Corporation ("MMCC"), is a leading Third-party Due Diligence provider and Loan Sale Advisor. Mission Capital is seeking Director and Vice President level candidates to join our client relationship team. The candidate will work with the senior members of the Due Diligence and Loan Sale Advisory teams.
The candidate will have broad knowledge of the bank and non-bank lending market and familiarity with all single-family mortgage debt originators and capital market participants. Product knowledge should include new originations, performing, re-performing, sub-performing and distressed asset classes. The candidate should possess relationships with debt capital markets participants, including mortgage loan originators, community, regional, money center and international banks, investment banks, specialty finance companies, and funds.
KEY RESPONSIBILITIES:
- Build and maintain strong collaborative relationships with clients and key decision-makers at loan originators requiring third-party review diligence for securitization or buy/sell projects. Identify and engage with active participants in the capital markets loan purchase and sale environment. Proactively research and connect with loan originators, banks, special servicers, debt funds, private lenders, hedge funds, CDO/CLO managers, and other market players to source due diligence projects and loan trading support opportunities.
- Drive both new business development efforts as well as maintaining client relationships with existing clients.
- Represent the organization at industry conferences and events, scheduling and attending meetings with both existing and prospective clients. Develop and share innovative ideas and strategic insights to enhance client engagement and promote leadership in the field.
- Maintain comprehensive tracking and reporting of business development initiatives to ensure transparency and alignment with organizational goals.
- Expand market and sales opportunities by collaborating with the Mission Capital Advisors Loan Sale Advisory Team to align loan sales and due diligence opportunities and provide support in executing loan sale transactions.
- Possess extensive relationships with, and in-depth knowledge of, a wide range of loan origination companies.
- Investment banking and/or origination secondary marketing trading experience.
- Mortgage, real estate or structured products experience at financial services or real estate private equity firm (bank, consulting/accounting, REIT, hedge fund) or
- Prior career experience in structured products, lending, special servicing, corporate development, or real estate underwriting / investment analysis at a financial institution or
- Prior career experience in residential loan sales at an established brokerage/advisory firm (consumer loan and/or MSR sales experience a plus).
- Strong MS Excel, PowerPoint, and database skills with Salesforce experience a plus.
- Strong business writing skills.
- Attention to detail.
- Ability to work as part of a team.
- Strong drive and desire to take on responsibility.
- Likes and prioritizes work with a genuine interest in debt capital markets / real estate.
Mission Capital Advisors (MCA) is a leading national loan sale advisory, due diligence and capital markets firm providing an integrated platform of secondary market loan portfolio brokerage, valuation, transaction management and data/document curative services for the commercial and residential loan markets. Mission Capital Advisors was acquired in 2020 by Marcus & Millichap (NYSE:MMI), a commercial real estate and finance services firm with 2,000 investment sales and capital markets professionals located in more than 80 offices across the U.S. and Canada. With a market cap of nearly $1.8B and $0B to 50B of closed transactions annually, Marcus & Millichap adds deep capital markets expertise, investment sales, market intelligence, and extensive research to MCA's resources.
Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.