17,578 Commercial Customer jobs in the United States

Description : The CSR is the primary and front-line client contact in the brokerage and is responsible for overall client satisfaction. The position requires in-depth technical knowledge and understanding of each Client's programs, including the participating insurance companies, coverage limits, and reporting standards. Thorough understanding of insurance documentation, including ACCORD certificates, Endorsements, and Policies is required. A broker's license is required. Independently analyze insurance and financial data for client insurance program submissions; Develop and make coverage and renewal recommendations as part of Client Service Team. Independently prepare initial submission documents; including applications, account overview; exposure information or other data as directed. Manage all quotation activity; follow up with carriers for missing items as needed. Compile, review, and analyze initial quotations and carrier responses. Draft and submit initial quote documents for client. Prepare binding documentation. Review, analyze, and Issue all binding documents to client - quality check for accuracy and compliance with program requirements. Invoice of coverage, coordinate premium payments. Follow up with carriers for policy issuance; review all policies for compliance with program requirements. Issue program instructions to all system vendors and support staff; ensuring that all policy information is updated. Independently prepare and analyze monthly client reports including bordereaux of enrolled projects under various insurance Master Programs. As primary client point of contact, respond to all client questions regarding coverages, limits, and special circumstances and change requests. and send out endorsement requests pursuant to authority level. Draft technical responses and assemble documents to reply to RFP's. Draft and issue general letters of insurability on behalf of insurance carriers, including rate verification letters. Issue documentation related to insurance programs such as auto insurance cards, Special Acceptance forms; letter of insurability and insurance certificates as needed/directed. Maintain schedule of insurance for assigned clients and update Insurance Manuals to reflect program changes. Requirements : Bachelor's degree in Insurance, Risk Management, Finance, Business Administration or similar program; or a minimum of four year's insurance or claims administration experience; or an equivalent combination of education, training, and/or experience. Broker's license required. CPCU, ARM or similar insurance designation desired. Proven written and verbal communication abilities; proficiency with computer applications, including Microsoft Office suite and various insurance-based RMIS or brokerage management systems.

Description

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities

•Keep track of customer accounts and make updates with new account information as necessary
•Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
•Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
•Work closely with the sales lead to stay up-to-date on service and product knowledge

Qualifications

•Excellent active listening, interpersonal, and communication skills
•Strong knowledge of customer interface and interaction
•Must have graduated high school, received a G.E.D. or equivalent

Commercial Customer Service Representative
Location: Omaha, NE (On-site)
Employment Type: Full-Time, Non-Exempt

Position Overview
Quality Irrigation is seeking a highly organized and service-oriented Commercial Customer Service Representative (CSR) to support our Commercial Service Department. This individual will manage inbound service communication, coordinate schedules and billing for commercial technicians and builders, and support invoicing, renewals, and accounts receivable. This is a full-time, on-site role that plays a vital part in our ability to serve HOAs, commercial properties, and builder partners across the Omaha metro.

Key Responsibilities

• Take inbound service calls for commercial clients
• Build and manage the Commercial Service schedule
• Coordinate technician assignments for Commercial Service
• Build and sell annual service renewals for commercial properties and HOAs
• Handle Commercial Service accounts receivable
• Complete invoicing for Commercial clients, including production warranty jobs
• Provide backup support for Residential Customer Service as needed

Qualifications
Required

• 2+ years of administrative or customer service experience in a fast-paced service-based environment
• Strong organizational skills and attention to detail
• Excellent phone and communication skills
• Experience handling schedules, billing, or service dispatching
• Ability to manage multiple priorities and systems simultaneously

Preferred

• Familiarity with commercial property or builder-based service workflows
• Experience with CRM systems, billing platforms, or service scheduling software
• Knowledge of irrigation or landscaping services is a plus

Working Conditions & Physical Requirements

• Office-based position requiring regular use of a computer and phone
• Monday-Friday, 8:00 AM - 4:30 PM
• Occasional support during peak season or Saturdays as needed
• May require sitting for long periods and light lifting (up to 25 lbs)

Additional Requirements
Applicants must be authorized to work in the United States and be able to provide documentation to verify eligibility.

Why Join Us?
This is a great opportunity to join a close-knit, high-performing team at one of the region's top irrigation providers. You'll gain exposure to commercial scheduling, builder services, and HOA account support, while contributing to a company that values precision, communication, and service excellence.

Apply today and take the next step in your career with a team that values your experience and drive.

How you'll help us Keep Climbing (overview & key responsibilities)
The purpose of the Commercial & Customer Experience Strategy MBA program is to build a strong, diverse, and values-driven leadership pipeline for Delta. With ever changing business needs, Delta seeks MBAs to solve some of Delta's biggest challenges and ensure a competitive stance in the marketplace. This position is a two-year rotational program with one year in Network Planning or Revenue Management and one year in Marketing, Sales, Reservations or Customer Experience.
+ Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities.
+ Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. Analyze and understand the complexities of airline consumer behavior and devise creative strategies for capturing additional revenue through varying the supply of our product.
+ Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers.
+ Improve the travel experience for Delta's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue.
+ Develop recommendations for process improvements for reservations centers, call-handling, and segmentation in order to improve customer service, employee engagement, and maximize cost efficiencies to improve the CX.
What you need to succeed (minimum qualifications)
+ Current MBA Student.
+ Candidate must have a planned MBA program graduation date by the Summer of 2026.
+ At least three years (36 months) of post-undergraduate work experience in a dynamic, professional environment or relevant military experience.
+ Must be able to work onsite in our Atlanta, GA office.
+ Curiosity about the airline industry.
+ Analytical and creative problem solvers.
+ Consistent track record of excellence.
+ Ability to excel in fast-paced, matrix-team environment.
+ Ideal candidates have strong analytical, leadership, written and verbal communication skills.
+ Consistently prioritizes safety and security of self, others, and personal data.
+ Embraces diverse people, thinking, and styles.
+ Possesses a high school diploma, GED, or high school equivalency.
+ Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
+ Ideal candidates are proactive self-starters who excel at driving impactful business results, embrace accountability, and take full ownership of their projects. They have experience building and fostering strong relationships throughout the organization while incorporating cross-functional knowledge into their project recommendations.
Benefits and Perks to Help You Keep Climbing
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here

How you'll help us Keep Climbing (overview & key responsibilities)
The purpose of the Commercial & CX Strategy MBA program
is to build a strong, diverse, and values-driven leadership pipeline for Delta.
With ever changing business needs, Delta seeks MBAs to solve some of Delta's
biggest challenges and ensure a competitive stance in the marketplace. This
12-week summer internship program revolves around one strategic project from
one of the below Commercial and CX departments located in our Atlanta
headquarters:
+ **CUSTOMER EXPERIENCE & CONSUMER INSIGHTS:** Designonboard and airport product improvements that reach millions of annualtravelers or deep dive into customer data to understand trends and developaction plans to improve the CX.
+ **GLOBAL SALES & DISTRIBUTION:** Improve thetravel experience for Delta's corporate clients by analyzing the financialcontribution of incentive programs and developing new sales strategies togenerate incremental revenue. Leverage technologies to ensure the same Deltaproducts can be purchased in any channel, enabling consumer trust andconfidence in Delta as a retailer.
+ **NETWORK PLANNING:** Maximize profitability byaligning capacity with demand through the strategic deployment of aircraft anddevelopment of new city and route opportunities.
+ **REVENUE MANAGEMENT:** Investigate competitors'pricing actions, initiate sales and other promotions to maintain market share.Analyze and understand the complexities of airline consumer behavior and devisecreative strategies for capturing additional revenue through varying the supplyof our product.
+ **RESERVATIONS:** Develop recommendations forprocess improvements for reservations centers, call-handling, and segmentationto improve customer service, employee engagement, and maximize costefficiencies.
+ **ENTERPRISE DIGITAL STRATEGY:** Maintain thecompetitiveness of Delta.com by developing online marketing strategies andidentifying incremental digital revenue streams.
+ **MARKETING:** Leverage data to develop promotionand channel strategies to drive incremental passenger revenue or improve ourvalues-led communication strategies with our customers.
+ **ALLIANCES:** Improve collaboration and findsynergies with our Joint Venture partners.
What you need to succeed (minimum qualifications)
+ Current MBA Student
+ Candidates must have completed the first year of an MBAProgram by the Summer of 2026
+ Students must have a planned MBA program graduation date bythe Summer of 2027
+ At least three years (36 months) of post-undergraduate workexperience in a dynamic, professional environment or relevant militaryexperience
+ Must be able to work onsite in our Atlanta, GA office forthe duration of the internship
+ Curiosity about the airline industry
+ Analytical and creative problem solvers
+ Consistent track record of excellence
+ Ability to excel in fast-paced, matrix-team environment
+ Ideal candidates have strong analytical, leadership, writtenand verbal communication skills
+ Consistently prioritizes safety and security of self,others, and personal data
+ Embraces diverse people, thinking, and styles
+ Possesses a high school diploma, GED, or high schoolequivalency
+ Is at least 18 years of age and has authorization to work inthe United States
What will give you a competitive edge (preferred qualifications)
+ Ideal candidates are proactive self-starters who excel atdriving impactful business results, embrace accountability, and take fullownership of their projects
+ They have experience building and fostering strongrelationships throughout the organization while incorporating cross-functionalknowledge into their project recommendations
Benefits and Perks to Help You Keep Climbing
With over 100,000 Delta employees across the globe, our culture is rooted in a shared commitment to living our values - Honesty, Integrity, Respect, Perseverance and Servant Leadership - every day, in everything we do. When you join Delta, you truly begin the journey of your lifetime!
+ Domestic and International (standby) flight privileges for employees and eligible family members
+ Access to over 500 discounts and specialty savings through Deltaperks such as car and hotel rentals, pet health services, Apple product discounts, exclusive tickets to sports games and more
+ Competitive pay for students based on their working hours
+ Industry-leading profit sharing program available for Co-Op/Intern Students employed as of 12/31
+ Automatic 401(k) contribution on 3% of eligible earnings
+ Eligible for pay on Holidays that are observed in your dedicated work area
+ Once in a lifetime experience through Career development programs to achieve your long-term career goals
+ Programs to engage with community service and sustainability
+ Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
+ On-site campus amenities include Starbucks, Gym, Emory Clinic, Walmart pharmacy and store, healthy dining options through Sodexo, edible garden and mental health coach
+ Backup dependent care services offered for 25 days highly subsidized by Delta
+ Housing Stipend available for students who reside more than 50 miles from work location
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
The anticipated salary range for this position is $75-85k base plus 15K target variable, uncapped. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
**Job Description** : Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and to ensure technical needs are met, provide problem resolution, and identify program and product expansion opportunities. Provides sales support to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and surgery center Technology services needs are acknowledged and addressed.
**Core Responsibilities:**
+ Establishes, maintains, and continuously strengthens relationships within the assigned customer base.
+ Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability.
+ Targets and pursues expansion of technology offerings to new departments within a given customer engagement.
+ Searches for opportunities to introduce additional technology services into existing customer accounts.
+ Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer.
+ Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts.
+ Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues.
+ Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable.
+ Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers.
+ Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate.
+ Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor.
+ Supports achieving savings expectations and targets set forth in contractual agreements.
+ Assist with onsite training clinical staff on use of the technology platform.
+ Participates in commercial technology implementations and provides support in geographical area.
+ May act as commercial technology special project lead on assigned accounts.
+ Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing.
+ Generates Leads for other Owens & Minor commercial offerings.
+ Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required.
+ May travel up to 65% of the time.
+ Performs additional duties as directed.
**Qualifying Experience** :
+ Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area.
+ Over one year and up to three years of related experience preferred.
+ Or any combination of education and experience to meet the above requirements.
+ Has experience leading company transforming projects
+ Ability to implement sales strategies.
+ Demonstrated persuasion, negotiation, and influencing skills.
+ Ability to follow up and follow through to ensure customer commitments are kept.
+ Clear and accurate verbal and written communication skills, ability to deliver effective product presentations.
+ Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products.
+ Awareness of applicable government regulations and their impact on the business.
+ Demonstrated project planning and organizational skills.
+ Ability to develop long range plans to accomplish territory objectives.
+ Ability to meet deadlines.
+ Ability to work independently as well as part of a team.
+ Ability to recognize business or incremental sales opportunities.
+ Ability to display sound business judgement on a consistent basis.
+ Honesty and integrity.
**This position is located in Houston, Texas and 65% travel is required.**
**#LI-CS2**
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
The anticipated salary range for this position is $75-85k base plus 15K target variable, uncapped. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
**Job Description** : Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and to ensure technical needs are met, provide problem resolution, and identify program and product expansion opportunities. Provides sales support to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and surgery center Technology services needs are acknowledged and addressed.
**Core Responsibilities:**
+ Establishes, maintains, and continuously strengthens relationships within the assigned customer base.
+ Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability.
+ Targets and pursues expansion of technology offerings to new departments within a given customer engagement.
+ Searches for opportunities to introduce additional technology services into existing customer accounts.
+ Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer.
+ Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts.
+ Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues.
+ Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable.
+ Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers.
+ Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate.
+ Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor.
+ Supports achieving savings expectations and targets set forth in contractual agreements.
+ Assist with onsite training clinical staff on use of the technology platform.
+ Participates in commercial technology implementations and provides support in geographical area.
+ May act as commercial technology special project lead on assigned accounts.
+ Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing.
+ Generates Leads for other Owens & Minor commercial offerings.
+ Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required.
+ May travel up to 65% of the time.
+ Performs additional duties as directed.
**Qualifying Experience** :
+ Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area.
+ Over one year and up to three years of related experience preferred.
+ Or any combination of education and experience to meet the above requirements.
+ Has experience leading company transforming projects
+ Ability to implement sales strategies.
+ Demonstrated persuasion, negotiation, and influencing skills.
+ Ability to follow up and follow through to ensure customer commitments are kept.
+ Clear and accurate verbal and written communication skills, ability to deliver effective product presentations.
+ Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products.
+ Awareness of applicable government regulations and their impact on the business.
+ Demonstrated project planning and organizational skills.
+ Ability to develop long range plans to accomplish territory objectives.
+ Ability to meet deadlines.
+ Ability to work independently as well as part of a team.
+ Ability to recognize business or incremental sales opportunities.
+ Ability to display sound business judgement on a consistent basis.
+ Honesty and integrity.
**This position is located in Houston, Texas and 65% travel is required.**
**#LI-CS2**
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.