Patient Care Consultant

92564 Murrieta, California BDA Recruitment & Consulting

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Job Description

The patient care coordinator is a dynamic team player with an outgoing personality who provides extraordinary customer service to our patients by inspiring confidence and earning their trust. Reputation is everything, as a team member you will stand behind your work. Together we win more. This positions includes competitive hourly wage plus aggressive bonus program.

The duties for this position include:

  • Responsible to receive all new surgery patient inquiries (leads), established surgery patient inquiries, and revision surgery inquiries. Leads may come in the form of telephone calls, emails, website referral, social media, and in person at the practice.
  • Explains procedures, answers questions, and obtains the aesthetic goals of the potential surgical patient while establishing rapport per *Yellow Telescope protocol.
  • Enters new patient information into NexTech.
  • Types notes with all new inquiries, whether by phone, email, website or social media, and is updated with each subsequent interaction with the patient (either by phone, email or appointment).
  • Acts as liaison between patient and surgeon and consults with both patient and surgeon during the consultation and pre-operative process regarding decision making, progress, questions, or concerns.
  • Sends out welcome emails and link to patient portal to those who have scheduled a consultation.
  • Follows up on potential patient's decision making with regard to scheduling consultation appointments.
  • Meets and greets all new surgery consults and escorts them to the exam room, and in many cases, will accompany the surgeon during the consultation appointment and takes notes.
  • Provides facility tours to the new patients.
  • Generates and provides procedure quotes to the patient and scans into the patient record.
  • Calculates percentages for discounts when applicable.
  • Calculates percentage for deposits when patient schedules surgery.
  • Collects patient fees, issues refunds and posts these transactions NexTech.
  • Provides patients with pre-operative orders and request front desk to scans into the patient chart.
  • Assists patients with financing applications.
  • Schedule all surgeries (main, revisions, minors) and pre-ops and enters them into NexTech.
  • Coordinates outside surgeon's surgery schedule with our OR schedule as applicable for outside surgeons using our OR.
  • Maintains surgical providers' schedule.
  • Coordinates schedule with outside offices where surgeons also operate.
  • Responsible for reminder calls, texts and/or email 48 hours prior to patient consultation.
  • Communicates with the OR Director regarding any changes, concerns or issues regarding the OR schedule.
  • Communicates with the LVNs (surgery coordinators) regarding any pre-operative needs the physician has requested. Communication consist of the ordering form, email and/or verbal.
  • Follows up daily with surgery patient inquiries in Influx (via phone, email, referrals, social media), updates patient notes, and moves the patient's stage within Influx accordingly ("inquiry" to "won").
  • Prints reports from NexTech as applicable for other departments and metrics
  • Daily follow up of the "to do" list in Influx and NexTech.
Education:
  • High school or equivalent, Associates Degree preferred
Experience:
  • Customer service: 2 years (Required)
  • EMR Systems
  • Microsoft Office (Word, Excel, etc.) and Internet
  • Must have excellent verbal and written communication skills
  • Bi-lingual preferred but not required
In addition to the above-mentioned duties, team member will have a warm welcoming personality, positive attitude, and excellent telephone etiquette, ability to work well and under pressure. Team member will work accurately and efficiently, with ability to interact effectively and in a supportive manner with persons of all backgrounds.

The position objective, essential functions, minimum qualifications and the requirements listed in this job description are representative only and are not exhaustive of the tasks that an individual may be required to perform. We reserve the right to revise this job description at any time and an individual to perform other tasks as circumstances or conditions of its business considerations or work environment change.

Job Type: Full-time

Salary: $20.00 - $5.00 per hour plus 3.5% commission on surgeons' fees booked, based on experience

OTE: 80,000 - 100,000 Annually (first year)

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
Schedule:
  • Monday to Friday, 8:45 am to 5:00 pm, some overtime required based on patient's needs
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Patient Care Coordinator

92673 San Clemente, California AGSI

Posted 7 days ago

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Job Description

Permanent

Company Name: Total Vision

Position: Patient Care Coordinator

Locatio n  : Total Vision Talega - 1001 Avenida Pico, Suite A, San Clemente, CA 92673

Duration: Full-time, Direct Hire

Pay: $16.50 to $20.00 per hour

Job Description 

Major Duties and Responsibilities:

  • Warmly greet incoming patients upon entering the practice and complete the check-in process.
  • Administrative duties included answering telephones, scheduling patient appointments per doctor preferences, and transcribing messages for return calls and faxes.
  • Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
  • Scanning and entering routing slips and other documents into EHR
  • Confirm all appointments for the following day and reschedule no-show appointments. Also, utilize the practice's recall system.
  • Pull and prepare charts for all patients scheduled for the following day.
  • Processing sales of contact lenses through phone calls or doctor transitions.
  • Responsible for keeping the front desk organized at all times.
  • Opening and closing procedures are determined by practice.

Required Skills/Knowledge:

  • Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
  • Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient retention.
  • Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced environment.
  • Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
  • Proficiency in the utilization of automated equipment and systems standards in the optometry industry

Qualifications:

  • High school diploma, GED, or equivalent
  • Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required
  • Amenable to working onsite

  Physical Requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination are critical. The employee is subject to inside environmental conditions. Employee's schedule could include after-hour projects, as needed. 
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CT Technician

92592 Temecula, California Incredible Health

Posted 1 day ago

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Job Description

Hospitals on Incredible Health are actively hiring and accepting applications for CT Technologists in the Temecula area. - Shift(s) available: day shift, mid shift, and night shift - Job types available: full-time, part-time, and per diem - Employer features: competitive compensation, retirement benefits, flexible scheduling Preferred Qualifications: - Degree or certificate from an accredited institution Benefits: - Healthcare coverage: Medical, Dental, Vision - Retirement plans - Paid time off - Growth and professional development opportunities Salary: $30 to $65 /hour
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CT Technician

92592 Temecula, California Incredible Health

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Job Description

Hospitals on Incredible Health are actively hiring and accepting applications for CT Technologists in the Temecula area. - Shift(s) available: day shift, mid shift, and night shift - Job types available: full-time, part-time, and per diem - Employer features: competitive compensation, retirement benefits, flexible scheduling Preferred Qualifications: - Degree or certificate from an accredited institution Benefits: - Healthcare coverage: Medical, Dental, Vision - Retirement plans - Paid time off - Growth and professional development opportunities Salary: $30 to $65 /hour
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CT Technician

92592 Temecula, California Incredible Health

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Job Description

Hospitals on Incredible Health are actively hiring and accepting applications for CT Technologists in the Temecula area. - Shift(s) available: day shift, mid shift, and night shift - Job types available: full-time, part-time, and per diem - Employer features: competitive compensation, retirement benefits, flexible scheduling Preferred Qualifications: - Degree or certificate from an accredited institution Benefits: - Healthcare coverage: Medical, Dental, Vision - Retirement plans - Paid time off - Growth and professional development opportunities Salary: $30 to $65 /hour

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CT Technician

92591 Temecula, California Incredible Health

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Job Description

Hospitals on Incredible Health are actively hiring and accepting applications for CT Technologists in the Temecula area. - Shift(s) available: day shift, mid shift, and night shift - Job types available: full-time, part-time, and per diem - Employer features: competitive compensation, retirement benefits, flexible scheduling Preferred Qualifications: - Degree or certificate from an accredited institution Benefits: - Healthcare coverage: Medical, Dental, Vision - Retirement plans - Paid time off - Growth and professional development opportunities Salary: $30 to $65 /hour

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Travel CT Technician - $2,281 per week

92690 Mission Viejo, California TotalMed Allied

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TotalMed Allied is seeking a travel CT Technologist for a travel job in Mission Viejo, California. Job Description & Requirements Specialty: CT Technologist Discipline: Allied Health Professional Start Date: 08/26/2025 Duration: 13 weeks 40 hours per week Shift: 10 hours, days Employment Type: Travel We are seeking a Technician-CT Technician for a travel assignment in Mission Viejo California. Totalmed allied Job ID 1912573. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Technician-Mission Viejo in California About TotalMed Allied In the fast-paced, highly competitive industry that is healthcare, you need a partner who works for and with you. At TotalMed, we’re a team who really cares. Our goal is to give gold standard customer care by enhancing the recruiter - traveler partnership with a high level of integrity and fun while supporting the experience you want to have throughout your travel career. Our recruiters can help you evaluate the best healthcare jobs offered nationwide by uncovering your ideal career path and providing as much information as possible to assist in making the best decision for you in a no pressure atmosphere. We care like no other so that you can care like no other. What the TotalMed experience can offer you: Top paying contracts 24x7 concierge one-on-one service to meet your needs Long or short term contracts available nationwide Top 10 agency per recent traveler surveys - Highway Hypodermics - Travel Nursing Central Come experience the “Care like no other” difference!

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CT Scan Technician

92592 Temecula, California Incredible Health

Posted 1 day ago

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Job Description

Hospitals on Incredible Health are actively hiring and accepting applications for CT Technologists in the Temecula area. - Shift(s) available: day shift, mid shift, and night shift - Job types available: full-time, part-time, and per diem - Employer features: competitive compensation, retirement benefits, flexible scheduling Preferred Qualifications: - Degree or certificate from an accredited institution Benefits: - Healthcare coverage: Medical, Dental, Vision - Retirement plans - Paid time off - Growth and professional development opportunities Salary: $30 to $65 /hour
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CT Scan Technician

92592 Temecula, California Incredible Health

Posted today

Job Viewed

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Job Description

Hospitals on Incredible Health are actively hiring and accepting applications for CT Technologists in the Temecula area. - Shift(s) available: day shift, mid shift, and night shift - Job types available: full-time, part-time, and per diem - Employer features: competitive compensation, retirement benefits, flexible scheduling Preferred Qualifications: - Degree or certificate from an accredited institution Benefits: - Healthcare coverage: Medical, Dental, Vision - Retirement plans - Paid time off - Growth and professional development opportunities Salary: $30 to $65 /hour
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CT Scan Technician

92592 Temecula, California Incredible Health

Posted today

Job Viewed

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Job Description

Hospitals on Incredible Health are actively hiring and accepting applications for CT Technologists in the Temecula area. - Shift(s) available: day shift, mid shift, and night shift - Job types available: full-time, part-time, and per diem - Employer features: competitive compensation, retirement benefits, flexible scheduling Preferred Qualifications: - Degree or certificate from an accredited institution Benefits: - Healthcare coverage: Medical, Dental, Vision - Retirement plans - Paid time off - Growth and professional development opportunities Salary: $30 to $65 /hour

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