Pharmacy Analyst

68503 Oakdale, Nebraska Highmark Health

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Job Description

**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
Work with Pharmacy Programs business owners, stakeholders and other management, as required, to achieve Pharmacy Programs growth objectives. Organize and coordinate Pharmacy Programs activities to focus on the successful delivery of desired results. Monitor and evaluate the progress, status and alignment of activities. Perform corrective action as needed to maintain the viability, relevance and timeliness of the work. Communicate regularly and effectively with customers regarding issues or concerns.
Depending on the Pharmacy Programs business unit, may be responsible for one or more of the following:
+ Perform research on projects and manage and lead projects to successfully meet business objectives. May manage all size projects (small, medium, large, enterprise). Analyzes data to determine business problem, trends, or opportunities for process improvements.
+ Identify needs to develop new and innovative Pharmacy products, perform appropriate research/analyses, and evaluate feasibility of the administration and implementation of products.
+ Partner with business units to ensure compliance with governmental, contractual, and corporate guidelines, regulations, and policies and procedures. Continuously monitor regulatory changes, legislative efforts, industry trends, and/or contract changes.
+ Provide consultation and analytic support to assigned functional areas.
+ Collaborate with business owners/stakeholders to understand business needs, processes, project specifications, and business case development. Translate business needs into clearly defined and documented, high quality requirements, functional designs, and system supplemental specifications for new Pharmacy Programs applications and/or analyzes change requests/enhancements in existing Pharmacy Programs applications.
**ESSENTIAL RESPONSIBILITIES**
+ Implement product/program designs and ensure quality standards, financial performance, and regulations are met. Develop and establish standardized processes and effective measurement, evaluation and improvement methods. Implement interventions that result in continuous measurable improvements. Work collaboratively with business owners to identify areas where improvements are needed and to develop and monitor appropriate action plans to ensure a consistent focus on priority issues. General knowledge of key performance indicators (KPIs) and metrics.
+ Analyze data processes, business processes, and interfaces to support multiple areas which will include program (and/or vendor) oversight, using appropriate measurement processes and potential audits. Gather and analyze information, designs and test solutions to problems and formulates plans. Make decisions that refine and improve known practices or develops new approaches.
+ Work with multidisciplinary teams within Pharmacy Markets, other Highmark departments, and external vendors to ensure program effectiveness and general project management. Make independent contributions to projects as well as contributes and manages some small to medium projects, when applicable.
+ Accountability for escalated or complex issue resolution.
+ Develop business and pharmacy benefit solutions to satisfy mutually agreed upon goals and objectives; conduct problem solving resolution and decision making sessions for complex issues and projects; promote a culture of performance excellence and continuous quality improvement.
+ Communicate effectively with all levels of the organization. Establish routine informational exchanges, based upon proposed product designs, prospective goal setting, strategic planning and implementation activities. Identify and articulate problems to management, steering committees and/or project sponsors.
+ Research and develop competitive pharmacy benefit offerings and ensure proper positioning in the marketplace. Focus on achieving optimal member experience and continued viability of the pharmacy product portfolio.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ High school diploma / GED
**Substitutions**
+ None
**Preferred**
+ Bachelor's Degree
**EXPERIENCE**
**Required**
+ Healthcare experience
+ Project Management experience
**Preferred**
+ Project Management
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Six-Sigma
**SKILLS**
+ Advanced experience with MS Office.
+ Experience in performing group/meeting presentations to technical/non-technical and customer audiences.
+ Strong critical thinking skills.
+ Ability to identify and assess patterns, trends, root causes, develop explanations and test solutions.
+ Ability to identify and assess problems and solutions, refer to applicable policies, identify options, and recommend appropriate courses of action.
+ Excellent verbal and written communication skills.
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$57,700.00
**Pay Range Maximum:**
$107,800.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J266892
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Data Analyst

68503 Oakdale, Nebraska Datavant

Posted today

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Job Description

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Provider team is actively looking for a detail-oriented and passionate data scientist to become a valuable part of our expanding Digital Operations team. Our focus involves maintaining, improving, and supporting our digital products so we can maximize the amount of digital release of information requests we can fulfill. If you are a data analyst with experience working with technical and non-technical stakeholders to maximize a product's efficiency, please consider applying for this role!
**You Will:**
+ Employ statistical techniques to scrutinize data and produce actionable insights into our products for cross-functional teams.
+ Create automation for daily and repetitive analytical tasks.
+ Work closely with cross-functional teams, to understand business needs, and determine the right methodology for analysis and assumptions to provide data-driven insights into program performance and partnerships.
+ Develop dashboards and visualizations to support decision-making across the digital operations team, product enhancements, and finance.
+ Stay abreast of industry trends, new technologies, and methodologies to enhance the team's analytical capabilities.
+ Partner with data and BI teams to assist in the creation of consistent and reproducible data insights for all teams at Datavant.
**What You Will Bring to the Table:**
+ Proficient in using statistical analysis tools and programming languages (e.g., SQL, Python) for data analysis and modeling.
+ Strong problem-solving skills with the ability to think critically and provide data-driven solutions.
+ Expertise in the data cleaning, preprocessing, manipulation, integration, processing and interrogation of large datasets.
+ Strong understanding of statistical probability distributions, bias, error, and power as well as sampling and resampling methods.
+ Exceptional initiative and ability to solve problems independently, seek help when needed, and take ownership when navigating ambiguity.
+ Excellent communication skills with the ability to distill technical information to non-technical partners.
+ Well-developed time management skills and demonstrable experience of prioritizing work to meet tight deadlines for client deliverables.
+ 2+ years of relevant experience.
**Bonus points if you have:**
+ An appreciation of the need for effective data privacy and security methods and an awareness of the relevant legislation.
+ Experience with cloud services for storage and computing.
+ Experience with dbt to build or update data models.
+ Experience with machine learning algorithms (e.g. natural language processing, timeseries).
+ Domain knowledge in healthcare, specifically regarding release of information.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$80,000-$100,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at . We will review your request for reasonable accommodation on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy ( .
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Application Analyst

68503 Oakdale, Nebraska Fiserv

Posted 4 days ago

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Job Description

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Application Analyst
Description
The Application Analyst will develop and/or maintain moderately complex to complex software components of the business application system utilizing available developer tools. Roughly 80% software development and 20% analysis.
Job Responsibilities
+ Develop and/or maintain moderately complex to complex software components of the business application system utilizing available developer tools.
+ Create, execute and review test plans, define and establish test data.
+ Create and maintain software documentation and query and report system data using reporting tools.
Preferred Skills, Experience and Education:
5+ years of software application development experience Bachelor's degree in Computer Science, Computer Technology or related field or equivalent experience Experience with COBOL, MVS/JCL, DB2, SQL, CICS, and VSAM in a mainframe environment. SAS or WPS skill are preferred Strong experience with concepts, philosophies and tools behind the design of applications Strong experience with storage and retrieval of information in databases and other indexed storage methods Experience with using a formalized software development lifecycle methodology Experience in defining and documenting system changes and obtaining approval from the business units and senior IT staff Experience in Microsoft Office Suite and Microsoft Visio
Other Requirements
+ Ability to work independently on assigned tasks
+ Ability to work with minimal supervision and coaching when interfacing with multiple IT groups and business units.
+ Strong problem solving and analytical ability.
+ Strong interpersonal communication skills.
+ Strong oral and written communication skills.
+ Ability to multi-task
+ Must be a US Citizen
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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Analyst, Underwriter

68503 Oakdale, Nebraska CVS Health

Posted 4 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Support Aetna's ability to achieve its financial and strategic goals through effective underwriting. Underwriting support primarily includes identifying, evaluating, and managing risk to maximize revenue, membership and earnings.
+ Prepares and delivers routine to moderately complex new business quotes and/or existing business renewals and/or accountings.
+ Independently reviews work for accuracy.
+ Works with mentor/manager to recommend pricing and/or accounting balance alternatives based on financial analysis, underwriting principals, and business strategy.
+ Utilizes basic functionality of underwriting tools, systems, and reference materials to produce accurate quote, renewals and/or accountings within assigned timelines
+ Applies underwriting guidelines and escalates underwriting exceptions/financial variances for their assigned cases to the appropriate level.
+ With limited supervision, assists sales personnel in explaining rate/fee, accounting balance development and communicating underwriting policy
+ Produces timely and accurate customer specific documents, deliverables and accounting related information.
+ Conducts audits on premiums, fees and claim wires to ensure all receivables are accurate and accounted for.
+ Tracks customer allowances or MBE/WBE goals using compliance guidelines.
+ Actively participates in projects or workgroups.
+ May identify and support process improvement through automation or process change.
+ Assists less experienced underwriters in development of technical skills or specific subject matter.
+ Complexity of work increases as technical skills progress.
**Required Qualifications**
+ 1-3 years experience in underwriting/finance/related field.
+ Experience working with standard Microsoft Office suite with strong Microsoft Excel knowledge and skills
**Preferred Qualifications**
+ Demonstrated successprioritizing work and the ability to multi-task in a fast-paced environment.
+ Demonstrated ability to utilize analytical and independent thinking skills.
+ Demonstrated success in collaborating with others to meet/exceed expectations.
+ Experience providing clear and concise written and verbal communications.
**Education**
+ Bachelor's degree or equivalent experience.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$21.10 - $49.08
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/01/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Evaluation Analyst

68503 Oakdale, Nebraska Public Consulting Group

Posted 5 days ago

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Job Description

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.
Services:
+ Program Consulting
+ Finance Consulting and Billing Services
+ Applied Technology
+ Outsourcing and Operations
+ Strategy
+ Project and Grants Management
+ Assessments and Feasibility Studies
Join our team of dedicated professionals responsible for evaluating social and human services programs across an array of disciplines. Our scopes of work include rigorous evaluations, needs assessments, organizational reviews, and workload studies, among others.
**Duties and Responsibilities**
+ Provides guidance, oversight, and development assistance to more junior staff.
+ Facilitates the implementation of research projects and monitors for quality and timely completion.
+ Assumes a team assistant or co-lead role, monitoring day-to-day operations of projects.
+ Implements methodologies, research questions, evaluations and analysis plans. Shows progressive growth in understanding and leadership of research methods.
+ Prepares data collection tools, including surveys, qualitative interview and focus group protocols and data management requirements, with minimal assistance from more senior staff.
+ Conducts qualitative and quantitative data collection, including completing stakeholder interviews, administering surveys and facilitating focus groups. May include case record reviews.
+ Trains staff on best practices in data collection, data security and storage.
+ Sometimes provides technical assistance and conducts training in use of data collection tools.
+ Assists in the design, implementation, and monitoring of quality assurance procedures for all analyses.
+ Design performance and outcome analyses for data collected. Interpret and draw conclusions from the results.
+ Compiles results and prepare reports, presentations and other documentation of outcomes. Shows consistent growth and independence in complexity and quality of work.
+ Leads client meetings and develops communication plans.
+ Facilitates discussions with client stakeholders, including interpretation of findings, development of reports and disseminating results.
+ Conducts background research on projects and research topics.
+ Conducts background research for proposal development. Completes forms, resumes, reference information for proposals as needed and provides proposal management functions.
+ Assists with developing business opportunities such as preparing conference presentations and sell sheets.
+ Understands both the service delivery system for programs which are administered by states and monitored by federal regulators.
**Required Skills**
+ Ability to lead work streams
+ Understanding of research and evaluation methodologies
+ Ability to develop data collection tools, including surveys, qualitative interview and focus group protocols, and develop requirements for data collection systems and data extracts of case management data
+ Ability to conduct qualitative and quantitative data collection and interpret and report results
+ Report preparation
+ Research and literature reviews
+ Understanding of state and federal requirements
+ Able to clearly document findings with relevant supporting details
+ Able to communicate clearly verbally and in writing
+ Ability to work independently
**Qualifications**
+ Master's Degree preferred in relevant field
+ 2+ years of experience in mixed methods evaluations (qualitative/quantitative evaluation skills)2+ years of experience in conducting research or program evaluations of social and/or human services agencies
**Working Conditions**
+ Remote Office Setting 80%
+ Travel 20%
#LI
#LI-MB1
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must:
+ be available during your set working hours.
+ have a safe, private, and distraction-free environment in which to complete your work, and
+ be able to give your full attention to the completion of your PCG job duties.
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.
We are accepting applications on an ongoing basis until filled.
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience?As required by applicable law, PCG provides the following reasonable range of compensation for this role: $61,900 to $66,000. In addition, PCG provides a range of benefits for this role.
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
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Sr. Analyst

68503 Oakdale, Nebraska Verint Systems, Inc.

Posted 6 days ago

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Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at of Job Function:**
The Sr. Client Analyst is responsible for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Sr. Client Analyst works closely with clients to understand their business goals and identify data and research requirements for decision-making. They perform research design and its continuous improvement to drive business outcomes. The Analyst creates compelling data-driven stories showing trends and improvement opportunities for our clients' business practices.
**Principal Duties and Essential Responsibilities:**
+ Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager.
+ Develop recommendations for improving the clients KPI's, or Foresee scoring, based on learnings from analysis conducted.
+ Present findings to clients during a formal presentation either through a conference call or (occasionally) in person.
+ Provide recommendations for question modifications/additions, CPP/EPP additions, or other value add improvements to customer's data collection or surveys, based on findings from the analytics process.
+ Provide expertise and evaluation of potential tools used to conduct superior analytics, as suggested by the product team or customer success leadership.
+ Leverage expertise during analysis relative to verticals or industries such as retail, finance, telecom, utilities, or government.
+ Complete time tracking and logging of PSU's against specific customer projects.
+ Maintain acceptable levels of utilization toward billable client work.
**Minimum Requirements:**
+ Bachelor's degree in related field or equivalent work experience
+ Minimum of 6 years experience in project management and/or analytics
+ Exceptional verbal and written communicator
+ Demonstrate ability to work and adapt well within a team environment
+ Dynamic thinker, a problem solver
+ Ability to work well in a flexible development environment
+ Self-motivated and self-directed
+ Strong attention to detail
+ Ability to plan and prioritize work effectively
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
**Preferred Requirements:**
+ Experience working both independently and within a team as a team member and team leader
+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center, physical store, etc.)
+ Experience with analytics tools such as SPSS, Tableau, R, OData, Excel, Power BI
#LI-KD1
MIN: $60K
MAX: $80K
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
**For US Applicants**
_2025 Benefits Offering (
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Implementation Analyst

68503 Oakdale, Nebraska Fiserv

Posted 6 days ago

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Job Description

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Implementation Analyst
**What does a great Implementation Analyst do?**
An Implementation Analyst plays a critical role in the success of new client implementations. You will be responsible for the installation of new products or product updates, technical product training, and client support throughout the implementation process. This role is essential in enhancing our clients' operational efficiency, helping them align with regulations, minimize risk, and gain new business insights with our comprehensive bank platforms.
**What you will do:**
+ The Implementation Analyst is responsible for leading successful implementations for Fiserv's Integrated Teller solution. These implementations are for new clients and existing clients.
+ The analyst engages directly with the client from the project kickoff through go-live. This is a fast-paced position requires flexibility and the ability to easily accept and manage change.
+ The analyst must have the ability listen and understand the client's business problems and opportunities. This will allow them to provide direction to the clients to achieve their objectives and success.
+ As part of the implementation process the Implementation Analyst will utilize business analysis techniques, tools, and common templates.
+ Travel up to 45%.
**What you will need to have:**
+ Bachelor's or Associate degree in business, finance, accounting, computer science and/or related field required. Equivalent work experience may be substituted.
+ At least 1 year of experience in direct customer/client project or support involvement.
+ Bank Operations experience preferably with Teller products / systems.
+ Valid Driver's License.
**What would be great to have:**
+ 3+ years of direct customer/client project or support involvement.
+ Working knowledge of teller functions in the financial services industry. This should include, but not limited to, bank operations for teller transactions and check processing
+ Knowledge of the Check 21 legislation is a plus.
+ Experience with balancing tills, cash, and GL accounts.
+ Knowledge of Fiserv products.
+ Strong self-motivation with excellent time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.**
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now
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Conversions Analyst

68503 Oakdale, Nebraska Fiserv

Posted 6 days ago

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Job Description

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Conversions Analyst
**What does a successful Conversions Analyst do at Fiserv?**
Administer high quality assistance and client service in all of their interactions with Fiserv, even when they move to another banking solution. Provide management, analysis, and consultation to existing clients during application and full bank deconversions.
**What you will do:**
+ Analyze and determine deconversion requirements and provide those requirements to appropriate Business Units.
+ Perform administrative tasks related to client database records to record deconversion activities.
+ Provide consultation to the client before, during and after deconversion. Identify client's existing applications and workflows to ensure all data is converted successfully.
+ Monitor the status, coordinate, and effectively communicate progress and any potential problems to manager, internal Business Units and Client Partners for awareness and/or resolution.
+ Maintain the tools used to ensure the efficiency and effectiveness of the deconversion process.
**What you will need to have:**
+ Five years systems/data analysis in the banking or financial services industry. Excellent verbal and written communication skills.
+ Solid organizational and interpersonal skills.
+ Flexibility to work after hours or weekends, as needed.
+ Flexibility to travel as needed.
+ Bachelor's degree: Computer Science, Business Administration, Finance or equivalent.
**What would be great to have:**
Software application conversion and/or implementation experience.
+ Premier Core, Precision, Clear Touch knowledge Experience or knowledge of business methods and practices in the financial services industry
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now

Business Analyst

68503 Oakdale, Nebraska Fiserv

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Business Analyst
**What does a successful Business Analyst do?** At Fiserv, a successful Business Analyst solves technology information systems problems by analyzing requirements and existing systems, and designing computer programs. Often acting as the interface between the business and technology functions, they work to understand the overall business needs, create a business case, and define technical requirements. Our Business Analysts employ planning, stakeholder analysis, risk assessment, organizational analysis, interface analysis, writing skills, and user experience to ensure the success of technological implementations.
**What you will do:**
+ Analyze and document business requirements and lead sessions with diverse audiences across the organization.
+ Act as a liaison between business and technical teams, translating business needs into technical requirements.
+ Perform planning, stakeholder analysis, and risk assessment.
+ Conduct organizational and interface analysis.
+ Develop and recommend system controls and protocols to streamline and improve business processes.
+ Write and execute SQL queries against Oracle databases.
+ Gather business requirements, particularly around Loan Accounting systems.
**What you will need to have:**
+ 4+ years of progressively responsible business design experience.
+ 4+ years of experience documenting business requirements and leading sessions with diverse organizational audiences.
+ 4+ years of experience writing and executing SQL queries against Oracle databases.
+ 4+ years of experience gathering business requirements for Loan Accounting systems.
+ Bachelor's degree in Computer Science, Information Systems, or a related field and/or equivalent military experience.
**What would be great to have:**
+ Background in software development.
+ Knowledge and experience in the financial industry, particularly within the student loan industry.
+ Experience with Agile software development concepts.
+ Advanced skills in Microsoft Excel and proficiency in the Microsoft Office Suite.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
#LI-JS1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now

Implementation Analyst

68503 Oakdale, Nebraska Fiserv

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Implementation Analyst
**What does a successful Implementations Analyst, Professional do?**
As an Implementations Analyst, Professional at Fiserv on the Bank Solutions eCommerce and Business Banking implementation team, you will be instrumental in implementing, training, consulting, and supporting our software solutions. Whether part of a larger conversion project or a single product installation, you will build meaningful relationships across various Fiserv groups to deliver successful client implementations.
**What you will do:**
+ Lead multiple implementation projects for Fiserv clients via phone, email, and web-based contact channels with minimal supervision.
+ Thoroughly track, organize, document, and communicate all product implementation activities for each client.
+ Act as a liaison between various parties for projects involving multiple product offerings or interfaces with Fiserv and third-party vendors.
+ Develop and maintain a full understanding of Fiserv products and services while staying abreast of relevant industry trends and best practices.
+ Resolve moderate product and/or technical issues as a subject matter expert.
+ Walk clients through setup, testing, and procedures, including conducting training and client presentations.
+ Provide after-hours support occasionally and adjust work hours as needed to support client implementations.
+ Assist with documentation and review of implementation procedures, including data mapping, code validations, and go-live support.
**What you will need to have:**
+ 2+ years of experience with customer-facing projects or in a client support role.
+ Experience in the financial services industry.
+ Proficient in core computer skills, including Microsoft Office, moving files between systems, and basic Windows operations.
+ High school diploma and/or equivalent military experience.
**What would be great to have:**
+ Degree in Computer Science, Management Information Systems, Finance, Accounting, or Business.
+ Experience with Fiserv core or online banking systems.
+ Strong time management skills to juggle multiple projects and meet deadlines effectively.
+ Strong research and analytical skills to solve issues and determine appropriate client options.
+ Basic understanding of networking and data communication.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program, where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.**
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now
 

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