43 Contract Specialist jobs in Harrodsburg

**Summary** :
Under the supervision of the Laboratory Manager, and in conjunction with the supervisors assists with the monitoring of the day-to-day operations and maintenance of the instrumentation, advanced problem-solving resolution, and monitoring of environmental issues. Performs a wide range of clinical laboratory testing in an accurate and timely fashion by utilizing technical and problem-solving skills in conjunction with a thorough knowledge of Clinical Chemistry principles and instrumentation. Works routinely on special projects, assay research, and new test development. Assists in the coordination of staff in the absence of a Manager or Supervisor. Coordinates the development of new protocols and the evaluation of new instrumentation. Participates and contributes to the laboratory Quality Control and Quality Assurance programs. Monitors CAP compliance and maintains compliance with new and revised regulatory requirements. Serves as a lead with regard to special projects, IT changes and upgrades, new protocols, and the implementation or evaluation of new instrumentation.
Provides technical assistance to all staff on new and revised methodologies. Cooperatively and proactively assists in other areas as needed in a teamwork-oriented environment. Maintains procedure knowledge and implements all new and revised procedures in real time. Maintains all Quality Control and Quality Assurance at all times. Provides proficiency testing oversight following all routine standards and workflow. Maintains operational effectiveness and assumes full responsibility for continuing education requirements, licensure, and expertise to adapt as needed to an expanding department with increased testing complexity.
**Job Responsibilities:**
**1)** Demonstrate knowledge of all aspects of a given assay, including such concepts as analytical theory, quality control evaluation, reference ranges, critical values, clinical significance of the assay, instrumentation used, reagent stability, calibration, etc.
**2)** Demonstrate the ability to write laboratory procedures that conform to CLSI, CLIA, and CAP standards. Ensures that all staff in the section have read and understand all applicable procedures and /or revisions.
**3** ) Performs testing according to laboratory procedures with acceptable accuracy and precision. Performs a high degree of skills with regards to analytical instrumentation, including operation, troubleshooting, and maintenance procedures.
**4)** As requested, in conjunction with the medical Director and Laboratory Manager, develops and/or evaluates new tests and methods including statistical testing, reagent issues, test codes, LIS issues, staff training, etc. Makes recommendation about implementation of these procedures.
**5)** Miscellaneous duties as required on a daily basis:
5.1 Perform testing on instruments depending on staffing
5.2 Available to cover benches throughout shift
**6)** Develops instrumentation maintenance schedule and protocol. Performs
Instrument maintenance according to schedule including documentation. Provides assistance to others when delays occur. Recognizes need for unscheduled maintenance before problem occur.
**7)** Demonstrates comprehensive knowledge of instrument operation including
routine and STAT modes (if any), menu options, response to error flags, and identification of instrument components. Recognizes instrument problems when they occur by responding to instrument alarms, error flags, and quality control problems. Initiates troubleshooting procedures in a systematic manner.
**8** ) Independently evaluates results for acceptability based on proper instrument
Operation, plausibility of results, previous patient data; alerts supervisor of discrepancies. Initiates response to unusual results. Documents problems.
**9)** Follows established quality control procedures, evaluates acceptability of results;
Documents response to outliers and demonstrates advanced knowledge of quality control rules. Assists others in solving complex quality control problems.
**10)** Helps oversee the CAP Proficiency Testing program for the laboratory section,
to ensure that PT samples are tested in a timely fashion and in a manner that is compliant with regulatory requirements; completes CAP action reports for all results that exceed two standard deviations from the peer group mean; investigates outliers and shifts/trends for possible corrective actions.
**11)** Ensures that the laboratory section is in compliance with all items on the current CAP inspection checklist.
**12)** Demonstrates knowledge of general laboratory policies and procedures for quality control monitoring of equipment including temperature checks, pipette calibration, general equipment maintenance and documentation.
**13)** Has excellent communication skills. Effectively communicates with the staff in a
clear and concise manner. Encourages and elicits feedback from staff on work process improvement. Communicates well with other members of the Hospital staff, including physicians, nurses, managers, and supervisors of other departments. Effectively communicates pertinent issues to the Laboratory Manager.
**14)** Participates in continuing education and professional enrichment.
**15)** Demonstrates sensitivity to needs of co-workers and patients by monitoring adherence to policies governing confidentiality.
**16)** Accepts constructive criticism in a positive manner and takes immediate corrective action to improve performance when needed.
**17)** Emotional maturity is exhibited on a consistent basis; controls anger in difficult situations, and remains calm during stressful occasions.
**Required Work Experience** :
**1)** Two (2) to three (3) years high complexity chemistry laboratory experience as a medical technologist.
**Preferred Work Experience** :
**1)** None listed.
**Skills and Competencies** :
**1)** Working knowledge of instrumentation and equipment used in Clinical Chemistry laboratory.
**2)** High level efficiency in word processing applications, spreadsheet design/utilization and use of web-based resources.
**3)** The ability to work as a member of a team is essential.
**You Belong At Baystate**
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
**Education:**
Bachelors Degree (Required)
**Certifications:**
Medical Laboratory Technician - American Society for Clinical PathologyAmerican Society for Clinical Pathology
**Equal Employment Opportunity Employer**
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

**Summary:**
Schedule: Monday-Friday 8a-430pm; 1st Shift
Location: Hybrid opportunity after training completed
Under the direction of the Accounts Receivables Manager, Supervisor and Team Lead; identifies denials/appeals, makes appropriate system changes, completes balance adjustments, initiates write-offs, updates account registration/insurance information, documents work-in-process, obtains materials to complete the collection and/or appeals process and mentors' colleagues. Other related duties as required.
**Job Responsibilities:**
**1)** Reviews all accounts/invoices for collection/appeal activities and takes appropriate action based on findings. Prioritizes worklists in Athena IDX Enterprise Task Management (ETM) program.
**2)** Reviews all denied claims for third party payer on "Explanation of Benefits" and remittance advises and takes appropriate action based on findings.
**3)** Appeals claims from third party carriers with additional documentation as needed for appropriate reimbursement.
**4)** Initiates insurance reimbursement inquiries to appropriate compliance analyst for additional appeal opportunities, denial prevention, updates to our internal claim editing system, etc.
**5)** Initiates charge corrections as needed, based on eligibility updates, Coding Department instructions or Reimbursement Inquiry resolutions.
**6)** Accurately records and files all third-party payer information, reimbursement inquiries and appeals in process.
**7)** Interacts effectively with external contacts. Keeps management team abreast of all assigned payer issues and volume changes that affect Key Performance Indicators (KPI) for the department.
**8)** Accurately document all action taken to collect on outstanding AR, for further follow up.
**9)** Completes assigned projects with advanced productivity and efficiency while maintaining a high degree of accuracy.
10) Share current appeal/collection procedures with teammates, assist with training as needed.
**11)** Performs other duties as assigned, which include supporting other BMP billing departments.
**Required Work Experience:**
**1)** Knowledge of current third-party medical billing and collection regulatory guidelines and requirements.
**2)** Two or more years third party billing experience.
**Preferred Work Experience:**
**1)** Knowledge of Athena IDX.
**Skills and Competencies:**
**1)** Candidate must be able to work in a fast-paced environment and be able to multitask, while handling different assignments.
**THE ADVANTAGES OF WORKING WITH BAYSTATE!**
+ Excellent Compensation High-quality, low-cost medical, dental and vision insurance
+ Generous PTO - up to 25 days in the first year, with scheduled earned increases
+ Continuing education support and reimbursement
+ First Time Home Buyers Financial Packages
+ Farm Share Memberships
+ 403b retirement company match & annual company contribution increase based on years of service
+ Free money coach advice from a certified professional
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
+ Pet, home, auto and personal insurance
+ Life insurance
+ Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
**We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!**
**OUR COMPENSATION PHILOSOPHY**
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
For more information, please visit us online at: **_baystatehealthjob.com_** or interact with us socially at **facebook.com/BaystateCareers** or on Twitter @BaystateCareers.
**You Belong At Baystate**
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
**Education:**
GED or HiSET (Required)
**Certifications:**
**Equal Employment Opportunity Employer**
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

**Position Summary.**
**What you'll do.**
Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns zoning the area arranging and organizing merchandise and identifying shrink and damages
Provides member service by maintaining exit areas reviewing member receipts acknowledging the member and identifying member needs assisting members with purchasing decisions assisting members with locating merchandise
Provides member service by maintaining selfcheckout area resolving member issues and concerns promoting Sams Club products and services providing guidance and support to members regarding selfservice technology processing member purchases assisting with payments returns refunds and exchanges according to company policies and procedures for different membership and payment types assisting members with transactions utilizing selfcheckout area
Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures maintaining paperwork logs and other required documentation executing emergency response procedures and ensuring compliance with company security and safety practices
Assists with the training of Member Frontline Service associates on company processes and procedures teaching new technology and tool functionality delivering new program rollout training and providing continuous learning and process improvement opportunities
Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve our Customers and Members Delivers results while putting the customer first
Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
**-Health benefits** include medical, vision and dental coverage
**-Financial benefits** include 401(k), stock purchase and company-paid life insurance
**-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see .
**- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at .
The hourly wage range for this position is $17.00 to $4.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications
**Primary Location.**
103 Bryant Drive, Nicholasville, KY 40356-9225, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

With more and more pet owners traveling, we have become very busy at VCA Woodford Boarding and Grooming. We are looking to grow our team of Pet Care Specialists and hope you are that person. If you enjoy giving pets the very best care which also includes some playtime each day, you will love this opportunity. If you work for VCA, it's not just a job but it's a career. You will have opportunities not afforded you at other pet care facilities. We offer a competitive wage, the very best benefits and flexibility in scheduling. If this is your dream job, apply now and we will reach out to you soon.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

**Overview**
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
**Responsibilities**
- Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
- Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
- Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
- Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
- Effectively manage customer account data which includes setting up new accounts and maintaining related data
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: .
**Qualifications**
- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ( )
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**Job Location** _US-KY-Nicholasville_
**Posted Date** _1 week ago_ _(7/18/2025 3:40 PM)_
**_Job ID_** _2025-15850_
**_Category_** _Customer Service_
**_Position Type_** _Full-time Regular_

**WHY CRACKER BARREL**
What is it like to work at Cracker Barrel? It feels like .
+ **Care beyond the table** - At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospitality and the foundation of everything we do?
+ **Opportunities to fill your cup** - As a member of our team, you'll have hands-on opportunities to learn and grow in different roles.
+ **A warm welcome** - For more than 50 years, we have committed to "serving up" a sense of warmth and hospitality to thousands of employees across the country?
**Serving up the care - and career - you crave.**
**WHAT YOU'LL DO**
As a To-Go Specialist, you will support the catering and to-go side of Cracker Barrel by providing the same hospitality that our guests enjoy while dining in, but in a fast-paced, on-the-go way. You will ensure our guests can enjoy their homestyle favorites wherever they'd like by taking detailed orders, swiftly packing their meals up, and double-checking that everything they need is neatly prepared and waiting for them. We know you work hard to provide a great guest experience, so this is a tipped role?
Practice Hospitality in Action:?
+ Be the champion of a great restaurant experience, at our table or their own home.
+ Keep the to-go station stocked up with plasticware, condiments, and everything in between.
+ Exhibit teamwork by helping out as needed.
**WHAT YOU'LL NEED**
+ A pleasant, outgoing personality and a team attitude
+ A desire to provide the kind of service you enjoy when dining out
+ The ability to handle multiple tasks at once
No experience is necessary; we will teach you what you need to know!
**WHAT'S IN IT FOR YOU?**
+ **Compensation and More** : Competitive pay every week | Same-day pay availability | Sometimes your tips are shared; sometimes you keep 100% of them
+ **Care for Your Well-being** : Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belonging
+ **Invest in Your Future:** Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
+ **Even More to Look Forward to** : 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
**ABOUT US**
_For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel._
**PURSUE THE CAREER YOU CRAVE-APPLY NOW**
**Cracker Barrel is an equal opportunity employer.**
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
At Cracker Barrel, we believe everyone deserves to feel cared for - we start with our team. To us, care means Culture, Achievement, Responsibility, and Experience and is the foundation for everything we do.
We're welcoming team players and go-above-and-beyond helpers who value what everyone brings to the table. Our passion and commitment to serving others - and each other - bonds us to work together no matter what the fast-paced and unpredictable days bring.
At Cracker Barrel, you're never alone on the journey. Whether you're serving our guests or serving someone who is, you're part of a team that creates a "home away from home" feeling and encourages opportunities to learn new skills and find fulfillment in every role. We know that when we care for each other, we can create the best experience for our guests - and that's something we all crave.
Ready to gather 'round our table? We're serving up the care - and career - you crave.
Click here to tell us about yourself! We'll get in touch if there's an opportunity that seems like a good fit.
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department toll free at 1- .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact 1- so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1- ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

Reports directly to Practice Leadership as designated by the Director. May receive directions from the Practice Supervisor, Practice Manager, and other members of the Service Line/Department leadership team. The Ambulatory Billing Specialist acts as a liaison between the Physicians' Billing Office/ Hospital Revenue Cycle teams and physicians and their staff; communicates concerns with internal and external management. Responsible for regional and/or high complexity billing charge capture. Coordinates staff and providers in the department to ensure billing charge capture for all assigned locations. The incumbent is also responsible for identifying and rectifying all outstanding charge issues to ensure claims are billed timely and accurately.
**Job Responsibilities:**
**1)** Captures billing charges for all assigned locations
Assembles analyzes and batches charges accurately in a timely manner. Follows ICD-10 and CPT guidelines and codes diagnoses and procedures as required. Sends thorough charges and adjuncts (referrals, reports, etc.) to the PBO within the allowable timeframe.
**2)** Acts as a liaison between physicians in the Department of Baystate Reproductive medicine, their staff, 3300 Main St, Biology Lab, and the Physicians' Billing Office.
Informs the PBO of billing issues within the Department and follows up in a courteous and professional manner. Guides and assists clerical staff with billing and insurance concerns as necessary or directed. Reports accurate end of the month statistics to physicians and administrative staff. Attends meetings and seminars as required or directed.
**3)** Maintains accurate up-to-date purveyor files.
Information is posted and verified into records and logs with accuracy. Files copies of charges, HMO membership listings, and other miscellaneous documents in correct order and sequence to allow for easy access.
**4)** Accurately deletes old codes and replaces with new ones in accordance with CPT and ICD-10 guidelines Complete forms and sends changes/corrections to proper personnel and departments (Information Systems, Budget Dept., Medical Records, Patient Accounting, and the PBO. Manages correct input of fees into Patient Keeper. Manages IVF spreadsheet on the S drive.
**5)** Sends miscellaneous mailings.
Sends out billings for outside agencies (grants, contracts, lawyers, etc. if applicable).
Sends out letters and memorandums as necessary or directed.
**6)** Follows up on daily telephone calls and correspondence related to billing, insurance and prior auths.
Seeks out resolutions for all incoming billing inquiries from patients, provides support and financial guidance and follows up appropriately. Deposits checks received accurately in accordance with the chart of accounts.
**7)** In absence of Department Secretary, receives and screens visitors and telephone calls for the department.
Greets and receives visitors in a courteous and professional manner. Screens visitors and promptly notifies appropriate personnel when required. Provides information and answers inquiries in accordance with established department procedures. Screens incoming calls and routes to appropriate personnel or takes an accurate messages in accordance with established department procedures.
**8)** General Service Excellence Principles.
Identifies the key elements of service excellence. Able to successfully deal with challenging day to day interactions with patients, families, visitors, and customers in a consistent manner i.e., physicians, staff, etc. Consistently uses service excellence behaviors as evidenced by no reasonable patient complaints received from patients, families, and/or providers. Identifies and respects the needs of the internal and external customers. Maintains the patient's/customers' sense of self-worth and dignity in difficult situations. Maintains a calm, controlled approach at all times. Consistently projects an image of Baystate's services and systems in a positive manner.
**9)** Patient/Customer First.
Communicates to patients/customers that they are a high priority even during busy times. Treats patient's information confidentially. Shows patients/customers that she/he believes that they are important. Shows sensitivity to the patients'/customers' non-verbal communication. Maintains the patient's/customers' sense of self-worth and dignity in difficult situations. Facilitates Access to services.
**10)** Judgment and Empathy
Identifies the patients/family's members of customer's needs. Assesses the potential impact on the patient/customer when making a decision. Develops alternatives when the best course of action is not available. Acknowledges what the patient and customer has said. Summarizes and demonstrates that he/she has listened to the patient/customer. Empathizes with the patient/customer. Identifies resources. Uses body language such as eye contact, smiling, etc. to demonstrate interest.
**Education Requirements:**
High School diploma or GED
**Required Work Experience:**
**1)** 1 - 2 years
**Preferred Work Experience:**
**1)** Yes with medical terminology
**Skills and Competencies:**
**1)** Knowledge of third party insurance regulations
**2)** Word processing and spreadsheet skills
**3)** Excellent customer relations skills
**DEPARTMENT DESCRIPTION:**
+ Multi-Disciplinary Outpatient Rehabilitation practice servicing Western MA for over 15 years.
+ Gain Experience in the healthcare industry to include patient registration, scheduling, insurance authorization and billing.
+ Collaborative work environment provides a positive patient and employee experience and is demonstrated through high patient satisfaction and employee engagement scores.
**HOURS:**
Working hours are M-F 8am to 4:30pm
Flexibility is required for training hours. Candidate may have to occasionally train 10:30am to 7pm shift.
**THE ADVANTAGES OF WORKING WITH BAYSTATE!**
+ Excellent Compensation High-quality, low-cost medical, dental and vision insurance
+ Generous PTO - up to 25 days in the first year, with scheduled earned increases
+ Continuing education support and reimbursement
+ First Time Home Buyers Financial Packages
+ Farm Share Memberships
+ 403b retirement company match & annual company contribution increase based on years of service
+ Free money coach advice from a certified professional
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
+ Pet, home, auto and personal insurance
+ Life insurance
+ Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
**We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!**
**OUR COMPENSATION PHILOSOPHY**
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
**You Belong At Baystate**
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
**Education:**
GED or HiSET (Required)
**Certifications:**
**Equal Employment Opportunity Employer**
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

**40515BR**
**Requisition ID:**
40515BR
**Business Unit:**
TSU
**Job Description:**
Are you interested in working on design and construction projects that impact our world? CDM Smith offers employees opportunities to delve into many aspects of electrical engineering, including the design of complex power systems, observation and construction services, and power system analyses, etc. We want to match you up with the projects that inspire you. You will collaborate on challenging and meaningful work that positively impacts the community and makes a difference in the world while applying innovative, state-of-the-art software and programs.
At CDM Smith, we are invested in your success. We offer flexible work options that allow our employees to meet their needs outside of work. Sign-on bonus may be considered for the successful candidate. We have multiple openings for Senior Electrical Specialists.
As a Senior Electrical Specialist, you will:
- Create moderate to highly complex designs of electric master system plans, power systems, protection and generation models, facility power systems, sustainability/renewable energy systems, and other similar electrical systems.
- Execute a variety of electrical design assignments using prescribed methods and standard techniques including drawing sequence and presentation, sizing various system components, and refining rough sketches.
- Incorporate changes to designs or sketches and redlines or mark-ups on ongoing projects. Contribute to studies of power systems and electrical calculations for electrical systems, lighting simulations, lighting layouts, communications, fire alarm, security and other similar calculations.
- Perform site reviews and studies, as needed, to ensure designs are aligned with location specifications. Update design requirements as necessary.
- Collaborate with sales staff to create proposals in response to current and potential client requests for proposals (RFPs). Reviews draft proposals for adherence to firm, industry, state, local and federal regulations and best practices. Meet with current and potential future clients to review their current and future design needs
- Provide technical guidance and training to more junior staff. Mentor more junior staff and develop them for future growth within the discipline and firm.
**Job Title:**
Senior Electrical Specialist
**Group:**
ISO
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 10 years of related experience.
- Equivalent additional directly related experience will be considered in lieu of a college degree.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Experience designing power systems for water, wastewater, industrial, federal, and transit facilities.
- Experience designing medium and low-voltage power distribution systems.
- Familiar with industry and federal codes and standards (NEC, NFPA, NESC, IEEE, UFC, etc.)
- Experience conducting power system analysis using software such as SKM Power Tools for Windows and ETAP.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! ( Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
5%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Expert knowledge of computer assisted design and drafting (CADD) 3D and 4D software and practices.
- Excellent knowledge of design, calculations and design systems.
- Excellent knowledge of Microsoft business software (excel, word, etc.).
- Excellent communication, collaboration, and presentation skills with the ability to engage clients and convey complex concepts in an understandable manner.
- Ability to work effectively across all levels in a highly dynamic environment.
- Strong analytical and problem-solving skills.
- Strong knowledge of federal, state and local regulations.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$90,605
**Pay Range Maximum:**
$158,579
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.