Customer Accounts Manager

37230 Nashville, Tennessee Aaron's Inc

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Job Description

**Customer Accounts Manager**
**Hiring Range Minimum to Maximum: $14.50-$15.25**
**_This position is also eligible for incentive pay based on performance._**
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
**Skills for Success**
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
**The Work**
+ Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
+ Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
+ Second up to the General Manager
+ Build authentic customer relationships to support customers in their ownership goals and drive sales
+ Manage the collections process by counseling customers to gain timely lease/merchandise renewals
+ Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
+ Contact customers who have not renewed merchandise agreements
+ Maintain customers contact over the phone and through home visits
+ Update customers information and maintain accuracy
+ Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
+ Clean and certify merchandise in the cleaning station for all merchandise personally returned
+ Complete and maintain weekly vehicle maintenance sheet and route sheets daily
+ Load, secure and protect product in company vehicle
+ Safely operate company vehicle
+ Assist the Sales Team as needed
+ Any other reasonable duties requested by management
**Requirements**
+ United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
+ Must meet DOT requirements to obtain certification in required states (United States)
+ Ability to work schedule of hours varying from 8 am to 9 pm
+ Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
+ Two years of college or two years of previous management experience preferred
+ High School diploma or equivalent preferred
+ Excellent interpersonal and communication skills
+ High energy with the ability to effectively perform all functions of the store and multitasking effectively
+ Proper telephone etiquette
+ Uphold the Aaron's Brand and protect company assets
+ Maintain a professional appearance
+ Proficient computer skills
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Customer Accounts Manager

37115 Pleasant View, Tennessee Aaron's Inc

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Job Description

**Customer Accounts Manager**
**Hiring Range Minimum to Maximum: $14.50-$15.25**
**_This position is also eligible for incentive pay based on performance._**
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
**Skills for Success**
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
**The Work**
+ Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
+ Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
+ Second up to the General Manager
+ Build authentic customer relationships to support customers in their ownership goals and drive sales
+ Manage the collections process by counseling customers to gain timely lease/merchandise renewals
+ Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
+ Contact customers who have not renewed merchandise agreements
+ Maintain customers contact over the phone and through home visits
+ Update customers information and maintain accuracy
+ Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
+ Clean and certify merchandise in the cleaning station for all merchandise personally returned
+ Complete and maintain weekly vehicle maintenance sheet and route sheets daily
+ Load, secure and protect product in company vehicle
+ Safely operate company vehicle
+ Assist the Sales Team as needed
+ Any other reasonable duties requested by management
**Requirements**
+ United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
+ Must meet DOT requirements to obtain certification in required states (United States)
+ Ability to work schedule of hours varying from 8 am to 9 pm
+ Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
+ Two years of college or two years of previous management experience preferred
+ High School diploma or equivalent preferred
+ Excellent interpersonal and communication skills
+ High energy with the ability to effectively perform all functions of the store and multitasking effectively
+ Proper telephone etiquette
+ Uphold the Aaron's Brand and protect company assets
+ Maintain a professional appearance
+ Proficient computer skills
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Senior Customer Accounts Spec

37230 Nashville, Tennessee Caterpillar, Inc.

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Job Description

**Career Area:**
Finance
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.
**About Cat Financial**
Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.
Role Definition
+ Contacts customers to determine reason for payment delinquency and obtain payment commitment.
Responsibilities
+ Maintaining accurate and thorough records of customer payment history and status of account.
+ Placing routine calls to customers as first point of contact to obtain payment for goods or services.
+ Recognizing calls requiring special handling or customized responses and escalating accordingly.
+ Using computerized system for tracking, information gathering and troubleshooting.
Skills Required:
+ **Service Excellence:** Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
+ **Conflict Management:** Knowledge of managing conflicts; ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
+ **Negotiating:** Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
+ **Customer Interaction:** Knowledge of the principles and techniques of communicating with a customer; ability to utilize tools and techniques for customer interaction.
+ **Customer Support Policies, Standards and Procedures:** Knowledge of the organization's customer support policies, standards and procedures; ability to guide customers on all company interactions.
+ **Knowledge of a Specific Customer Support Function:** Knowledge of tools and methods of providing support to customer and ability to assist customers with a specific type of support.
+ **Problem Management Process (TCS):** Knowledge of the problem management process; ability to follow through a problem management process and bring a reported problem to a successful resolution.
Additional information:
+ This position requires the successful candidate to work full time, 5 days per week in the Nashville main office.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
July 22, 2025 - July 29, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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Client Relations

37247 Nashville, Tennessee AllianceBernstein

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Job Description

Client Relations Team Member

Join our dynamic Client Relations team at AB, where you'll be at the forefront of servicing existing clients and supporting sales and business development. This critical team collaborates with Sales Advisers, operations, investments, business development, marketing, legal & compliance, and senior leadership to support clients and drive new business across one of AB's key client segments North American Institutions (specifically Public Plans).

To thrive in this role, you should bring a passion for excellence, enjoy continuous learning, love collaborating across teams, and be relentless in promoting the needs of AB's clients. This role is based in Nashville, TN.

Your responsibilities will include, but are not limited to:

  • Partnering with Institutional Advisers to oversee all aspects of day-to-day client account servicing. This includes timely and efficient delivery of client reports and materials, fielding ad-hoc client queries, arranging portfolio reviews, preparing review presentations, and managing transactional requests such as contract amendments or guideline changes.
  • Developing and maintaining a strong working knowledge of clients and their needs, including the cadence of servicing deliverables, nuances of the client's contract/guidelines and any other aspects of the relationship that allow AB to improve the client experience.
  • Assisting with prospecting efforts, which may involve arranging meetings, preparing thorough prep memos, conducting research (using tools like Preqin, eVestment, Market Lens), identifying new prospects, tracking and delivering follow-up items post-meetings, facilitating RFPs/questionnaires, and managing contact lists for marketing campaigns.
  • Leading client matters with internal and external stakeholders through to successful resolution with minimal direction.
  • Collaborating with Sales & Sales Leadership on client plans, business-at-risk reports, and other marketing campaigns.
  • Proactively maintaining a strong working knowledge of AB products, investment processes, and operational infrastructure.
  • Keeping accurate client records in AB's CRM system (Salesforce).

In addition to the above, more experienced Client Relations team members should expect to be assigned to more complex client relationships. Additional responsibilities may include:

  • Operating independently and serving as the de facto relationship manager to oversee all aspects of day-to-day client account servicing.
  • Establishing regular touch points with clients/prospects to build strong relationships based on trust and credibility.
  • Anticipating client requirements/objectives, generating ideas, and driving solutions to complex client issues and new business opportunities.
  • Acting as the Adviser's proxy in meetings, including client portfolio reviews, operational due diligence visits, prospecting meetings etc.
  • Collaborating with Consultant Relations Directors to ensure coordinated and effective activity between clients and their consultants.
  • Communicating client feedback and market trends to senior leadership and contributing to sales and client relations strategic goals and planning.
  • Potentially managing your own small base of clients/prospects outside of those with Adviser involvement, subject to performance.

What We're Looking For:

  • Bachelor's degree in finance, economics, marketing, or a related field, with an excellent academic record.
  • Proven track record of outstanding performance and achievement.
  • At least 2-3 years of experience in the financial services industry, ideally with client service/relationship management experience.
  • A detail oriented, results focused, self-starter who can quickly understand client needs and focus on commercial delivery.
  • An inquisitive mindset and strong organizational skills, with the ability to manage priorities and meet deadlines.
  • Highly responsive with commitment to seeing tasks through to completion. Must be able to oversee and manage a complex to-do list, holding internal stakeholders (including senior colleagues) accountable for outstanding deliverables, ensuring all agreed-upon actions are completed promptly and efficiently.
  • Ability to network and develop long-term relationships with clients and internal partners.
  • Technical knowledge and/or genuine interest in the Institutional market, asset classes, and competitive landscape.
  • A client-first mindset and the ability to influence and lead others to prioritize client needs.
  • Ability to collaborate across all levels of the organization.
  • Exceptional verbal, written communication, and presentation skills.
  • Proficiency in Microsoft Word, PowerPoint, and Excel; experience with Salesforce.com, Preqin, eVestment, PowerBI, and MS Copilot is a plus.
  • Series 7 License, or the ability to obtain it within 12 months of joining.

About AB

We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, retail investors, and private-wealth clients in major markets around the globe. With over 4,600 employees across 54 cities operating in 26 countries and jurisdictions, our ambition is simple: to be the most trusted investment firm in the world. We realize that it's our people who give us a competitive advantage and drive success in the market, and our goal is to create an inclusive culture that rewards hard work. We are also committed to nurturing continuous learning and professional growth for our employees through a wide range of training, including both technical and soft skills.

Our culture of intellectual curiosity and collaboration creates an environment where you can thrive and do your best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to our clients, we are fully invested in you.

If you're ready to challenge your limits and empower your career, join us!

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Customer Service

37725 Fairview, Tennessee Taco Bell

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Job Description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
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Customer Service

38556 Oak Hill, Tennessee Taco Bell

Posted today

Job Viewed

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Job Description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
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