2209 Customer Interaction jobs in Maryland
Commercial Technology Sales Specialist, Customer Relations-PHILLY
19904 Rising Sun, Maryland
Owens & Minor
Posted 5 days ago
Job Viewed
Job Description
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
The anticipated salary range for this position is $75-85k base plus 15K target variable, uncapped. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Ensures that the customer is satisfied with company products and services. Works closely with Sales Account Executives and oversees day-to-day relationship with customer. Ensures schedules and budgets are met according to contractual agreements.
Travel within assigned region, Newark to Lancaster PA-prefer Philly as a home base.
Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and to ensure technical needs are met, provide problem resolution, and identify program and product expansion opportunities. Provides sales support to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and surgery center Technology services needs are acknowledged and addressed.
**Core Responsibilities**
+ Establishes, maintains, and continuously strengthens relationships within the assigned customer base.
+ Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability.
+ Targets and pursues expansion of technology offerings to new departments within a given customer engagement.
+ Searches for opportunities to introduce additional technology services into existing customer accounts.
+ Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer.
+ Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts.
+ Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues.
+ Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable.
+ Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers.
+ Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate.
+ Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor.
+ Supports achieving savings expectations and targets set forth in contractual agreements.
+ Assist with onsite training clinical staff on use of the technology platform.
+ Participates in commercial technology implementations and provides support in geographical area.
+ May act as commercial technology special project lead on assigned accounts.
+ Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing.
+ Generates Leads for other Owens & Minor commercial offerings.
SUPPLEMENTAL JOB FUNCTIONS:
Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required.
May travel up to 65% of the time.
Performs additional duties as directed.
**Qualifications**
EDUCATION & EXPERIENCE REQUIRED:
+ Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area.
+ Over one year and up to three years of related experience preferred.
+ Or any combination of education and experience to meet the above requirements.
KNOWLEDGE SKILLS & ABILITIES:
+ Has experience leading company transforming projects
+ Ability to implement sales strategies.
+ Demonstrated persuasion, negotiation, and influencing skills.
+ Ability to follow up and follow through to ensure customer commitments are kept.
+ Clear and accurate verbal and written communication skills, ability to deliver effective product presentations.
+ Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products.
+ Awareness of applicable government regulations and their impact on the business.
+ Demonstrated project planning and organizational skills.
+ Ability to develop long range plans to accomplish territory objectives.
+ Ability to meet deadlines.
+ Ability to work independently as well as part of a team.
+ Ability to recognize business or incremental sales opportunities.
+ Ability to display sound business judgement on a consistent basis.
+ Honesty and integrity.
#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
The anticipated salary range for this position is $75-85k base plus 15K target variable, uncapped. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Ensures that the customer is satisfied with company products and services. Works closely with Sales Account Executives and oversees day-to-day relationship with customer. Ensures schedules and budgets are met according to contractual agreements.
Travel within assigned region, Newark to Lancaster PA-prefer Philly as a home base.
Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and to ensure technical needs are met, provide problem resolution, and identify program and product expansion opportunities. Provides sales support to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and surgery center Technology services needs are acknowledged and addressed.
**Core Responsibilities**
+ Establishes, maintains, and continuously strengthens relationships within the assigned customer base.
+ Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability.
+ Targets and pursues expansion of technology offerings to new departments within a given customer engagement.
+ Searches for opportunities to introduce additional technology services into existing customer accounts.
+ Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer.
+ Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts.
+ Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues.
+ Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable.
+ Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers.
+ Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate.
+ Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor.
+ Supports achieving savings expectations and targets set forth in contractual agreements.
+ Assist with onsite training clinical staff on use of the technology platform.
+ Participates in commercial technology implementations and provides support in geographical area.
+ May act as commercial technology special project lead on assigned accounts.
+ Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing.
+ Generates Leads for other Owens & Minor commercial offerings.
SUPPLEMENTAL JOB FUNCTIONS:
Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required.
May travel up to 65% of the time.
Performs additional duties as directed.
**Qualifications**
EDUCATION & EXPERIENCE REQUIRED:
+ Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area.
+ Over one year and up to three years of related experience preferred.
+ Or any combination of education and experience to meet the above requirements.
KNOWLEDGE SKILLS & ABILITIES:
+ Has experience leading company transforming projects
+ Ability to implement sales strategies.
+ Demonstrated persuasion, negotiation, and influencing skills.
+ Ability to follow up and follow through to ensure customer commitments are kept.
+ Clear and accurate verbal and written communication skills, ability to deliver effective product presentations.
+ Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products.
+ Awareness of applicable government regulations and their impact on the business.
+ Demonstrated project planning and organizational skills.
+ Ability to develop long range plans to accomplish territory objectives.
+ Ability to meet deadlines.
+ Ability to work independently as well as part of a team.
+ Ability to recognize business or incremental sales opportunities.
+ Ability to display sound business judgement on a consistent basis.
+ Honesty and integrity.
#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.
View Now
0
Commercial Technology Sales Specialist, Customer Relations-PHILLY
21401 Annapolis, Maryland
Owens & Minor
Posted 7 days ago
Job Viewed
Job Description
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
The anticipated salary range for this position is $75-85k base plus 15K target variable, uncapped. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Ensures that the customer is satisfied with company products and services. Works closely with Sales Account Executives and oversees day-to-day relationship with customer. Ensures schedules and budgets are met according to contractual agreements.
Travel within assigned region, Newark to Lancaster PA-prefer Philly as a home base.
Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and to ensure technical needs are met, provide problem resolution, and identify program and product expansion opportunities. Provides sales support to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and surgery center Technology services needs are acknowledged and addressed.
**Core Responsibilities**
+ Establishes, maintains, and continuously strengthens relationships within the assigned customer base.
+ Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability.
+ Targets and pursues expansion of technology offerings to new departments within a given customer engagement.
+ Searches for opportunities to introduce additional technology services into existing customer accounts.
+ Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer.
+ Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts.
+ Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues.
+ Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable.
+ Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers.
+ Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate.
+ Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor.
+ Supports achieving savings expectations and targets set forth in contractual agreements.
+ Assist with onsite training clinical staff on use of the technology platform.
+ Participates in commercial technology implementations and provides support in geographical area.
+ May act as commercial technology special project lead on assigned accounts.
+ Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing.
+ Generates Leads for other Owens & Minor commercial offerings.
SUPPLEMENTAL JOB FUNCTIONS:
Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required.
May travel up to 65% of the time.
Performs additional duties as directed.
**Qualifications**
EDUCATION & EXPERIENCE REQUIRED:
+ Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area.
+ Over one year and up to three years of related experience preferred.
+ Or any combination of education and experience to meet the above requirements.
KNOWLEDGE SKILLS & ABILITIES:
+ Has experience leading company transforming projects
+ Ability to implement sales strategies.
+ Demonstrated persuasion, negotiation, and influencing skills.
+ Ability to follow up and follow through to ensure customer commitments are kept.
+ Clear and accurate verbal and written communication skills, ability to deliver effective product presentations.
+ Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products.
+ Awareness of applicable government regulations and their impact on the business.
+ Demonstrated project planning and organizational skills.
+ Ability to develop long range plans to accomplish territory objectives.
+ Ability to meet deadlines.
+ Ability to work independently as well as part of a team.
+ Ability to recognize business or incremental sales opportunities.
+ Ability to display sound business judgement on a consistent basis.
+ Honesty and integrity.
#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
The anticipated salary range for this position is $75-85k base plus 15K target variable, uncapped. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Ensures that the customer is satisfied with company products and services. Works closely with Sales Account Executives and oversees day-to-day relationship with customer. Ensures schedules and budgets are met according to contractual agreements.
Travel within assigned region, Newark to Lancaster PA-prefer Philly as a home base.
Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and to ensure technical needs are met, provide problem resolution, and identify program and product expansion opportunities. Provides sales support to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and surgery center Technology services needs are acknowledged and addressed.
**Core Responsibilities**
+ Establishes, maintains, and continuously strengthens relationships within the assigned customer base.
+ Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability.
+ Targets and pursues expansion of technology offerings to new departments within a given customer engagement.
+ Searches for opportunities to introduce additional technology services into existing customer accounts.
+ Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer.
+ Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts.
+ Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues.
+ Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable.
+ Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers.
+ Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate.
+ Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor.
+ Supports achieving savings expectations and targets set forth in contractual agreements.
+ Assist with onsite training clinical staff on use of the technology platform.
+ Participates in commercial technology implementations and provides support in geographical area.
+ May act as commercial technology special project lead on assigned accounts.
+ Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing.
+ Generates Leads for other Owens & Minor commercial offerings.
SUPPLEMENTAL JOB FUNCTIONS:
Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required.
May travel up to 65% of the time.
Performs additional duties as directed.
**Qualifications**
EDUCATION & EXPERIENCE REQUIRED:
+ Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area.
+ Over one year and up to three years of related experience preferred.
+ Or any combination of education and experience to meet the above requirements.
KNOWLEDGE SKILLS & ABILITIES:
+ Has experience leading company transforming projects
+ Ability to implement sales strategies.
+ Demonstrated persuasion, negotiation, and influencing skills.
+ Ability to follow up and follow through to ensure customer commitments are kept.
+ Clear and accurate verbal and written communication skills, ability to deliver effective product presentations.
+ Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products.
+ Awareness of applicable government regulations and their impact on the business.
+ Demonstrated project planning and organizational skills.
+ Ability to develop long range plans to accomplish territory objectives.
+ Ability to meet deadlines.
+ Ability to work independently as well as part of a team.
+ Ability to recognize business or incremental sales opportunities.
+ Ability to display sound business judgement on a consistent basis.
+ Honesty and integrity.
#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.
View Now
1
Customer Relations Representative - State Farm Agent Team Member
20854 Potomac, Maryland
David Munson Insurance & Financial Services Inc.
Posted today
Job Viewed
Job Description
Overview
#J-18808-Ljbffr
Customer Relations Representative - State Farm Agent Team Member at David Munson Insurance & Financial Services Inc.
ROLE DESCRIPTIONAs a Customer Relations Representative - State Farm Agent Team Member for David Munson Agency, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing client relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers experience, and strategically position our agencywhether on social media or at community events. While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.
RESPONSIBILITIES- Work with the agent to help manage the website and social media content.
- Work with the agent to identify and support local community events.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work with the agent to develop and maintain a digital marketing system to promote the office.
- Able to obtain Property and Casualty license
- Able to obtain Life and Health license
- Marketing experience preferred
- Able to make presentations to potential customers
- Proficient in social media, website, and email content generation
- Creative in problem-solving and goal achievement
- Excellent in collaborative communication with team members and customers
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
#J-18808-Ljbffr
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2
Customer Relations Representative - State Farm Agent Team Member
20900 Silver Spring, Maryland
Christian Durand - State Farm Agent
Posted 1 day ago
Job Viewed
Job Description
Benefits:
Are you a passionate problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy making a difference in people's lives? If so, we want YOU to be the next star on our team!
About Us:
At our insurance agency located in vibrant Gaithersburg, MD, we are on a mission to empower individuals and families to navigate the risks of everyday life, recover from the unexpected, and achieve their dreams. We specialize in a range of services, including auto, home, and life insurance, as well as retirement planning. With us, you'll be part of a supportive team dedicated to enhancing customer satisfaction and loyalty.
Role Overview:
As a Bilingual Customer Service Representative (English/Spanish), you will be the frontline hero for our customers, providing outstanding support and resolving complex inquiries. Your role is pivotal in creating seamless customer experiences that drive the growth of our agency.
Why Join Us?
If you're ready to make a difference and join a team that values your contributions, we want to hear from you! Embrace the opportunity to grow both personally and professionally in a supportive environment.
Apply now and embark on a rewarding career where YOU can help others realize their dreams!
Let's connect and explore how you can be a key player in our mission to support our customers in navigating their insurance and financial service needs.
Compensation: 40,000.00 - 80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Gaithersburg, MD and help customers with their insurance and financial services needs, including:
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Vision insurance
- Company car
Are you a passionate problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy making a difference in people's lives? If so, we want YOU to be the next star on our team!
About Us:
At our insurance agency located in vibrant Gaithersburg, MD, we are on a mission to empower individuals and families to navigate the risks of everyday life, recover from the unexpected, and achieve their dreams. We specialize in a range of services, including auto, home, and life insurance, as well as retirement planning. With us, you'll be part of a supportive team dedicated to enhancing customer satisfaction and loyalty.
Role Overview:
As a Bilingual Customer Service Representative (English/Spanish), you will be the frontline hero for our customers, providing outstanding support and resolving complex inquiries. Your role is pivotal in creating seamless customer experiences that drive the growth of our agency.
Why Join Us?
- Growth Opportunities: We believe in nurturing talent from within! Show us your drive and determination, and you could advance your career while making a meaningful impact.
- Team Environment: Work alongside a dedicated team that values collaboration and celebrates success together.
- Rewarding Compensation: Enjoy a competitive salary ranging from $40,000 to $0,000 (Based + commission + bonus) per year, with opportunities for performance-based incentives.
- Manage customer inquiries with a friendly and professional demeanor, ensuring every interaction is a positive one.
- Resolve issues efficiently while maintaining accurate customer records and updating information as needed.
- Assist in developing and implementing customer retention strategies to strengthen relationships.
- Collaborate with various departments to ensure an exceptional customer experience.
- Bilingual in English and Spanish, with excellent communication skills.
- Proven problem-solving abilities and a customer-centric mindset.
- Previous experience in customer service is preferred, with the ability to handle high-stress situations with grace.
If you're ready to make a difference and join a team that values your contributions, we want to hear from you! Embrace the opportunity to grow both personally and professionally in a supportive environment.
Apply now and embark on a rewarding career where YOU can help others realize their dreams!
Let's connect and explore how you can be a key player in our mission to support our customers in navigating their insurance and financial service needs.
Compensation: 40,000.00 - 80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Gaithersburg, MD and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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3
Customer Relations Representative - State Farm Agent Team Member
21014 Bel Air, Maryland
Lourice Karkar - State Farm Agent
Posted 2 days ago
Job Viewed
Job Description
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
- Property and casually license or willing to obtain.
- Life and health license or willing to obtain
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunityState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bel air, MD and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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4
Customer Relations Representative - State Farm Agent Team Member
21734 Funkstown, Maryland
Eddie Bleiberg - State Farm Agent
Posted 3 days ago
Job Viewed
Job Description
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
As a Customer Relations Representative - State Farm Agent Team Member with Eddie Bleiberg - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Seeking Currently Licensed Applicants Only
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and Business Insurance.
- Our office is located in Ellicott City, MD.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a proud graduate of Shepherd University.
- We currently have 4 team members at our agency.
Seeking Currently Licensed Applicants Only
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Customer Relations Representative - State Farm Agent Team Member
21075 Elkridge, Maryland
Alice Kwon - State Farm Agent
Posted 3 days ago
Job Viewed
Job Description
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
As a Customer Relations Representative - State Farm Agent Team Member with Alice Kwon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish or Korean preferred.
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ellicott City, MD and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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6
Customer Relations Representative - State Farm Agent Team Member
21234 Parkville, Maryland
Haley Munson - State Farm Agent
Posted 3 days ago
Job Viewed
Job Description
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Responsibilities:
- Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $45,000.00 - $65,000.00 per year
Ready to Launch Your Career?
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Haley Munson - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Haley Munson - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Parkville, MD.
- I am a third generation State Farm agent.
- I am a proud graduate of East Tennessee State University.
Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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7
Customer Relations Representative - State Farm Agent Team Member
21276 Baltimore, Maryland
State Farm Agent
Posted 6 days ago
Job Viewed
Job Description
Customer Relations Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Compensation: $42,000.00 - $64,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Stephanie Jameson - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Seniority level
Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent
Customer Relations Representative - State Farm Agent Team Member2 years ago Be among the first 25 applicants
Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent
Responsive recruiter
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- 401K
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Compensation: $42,000.00 - $64,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Stephanie Jameson - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- I have been a State Farm agent since 1994.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Crystal Excellence Award
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Insurance
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