88 Customer Service Representative jobs in Fayetteville

As a Bilingual Customer Support Specialist at Sherwin-Williams, you will play a vital role in assisting both wholesale and retail customers by understanding their needs, addressing their inquiries about our exceptional products, and providing tailored recommendations. You will help ensure outstanding customer satisfaction by resolving any concerns promptly and effectively.

Your responsibilities will include:

• Delivering high-quality service to enhance customer satisfaction.
• Engaging with customers in person and over the phone, identifying their needs, and suggesting suitable products and services.
• Building trustworthy relationships with both wholesale and retail customers.
• Accurately processing sales transactions in line with company policies.
• Meeting and exceeding established sales goals on a monthly, quarterly, and yearly basis.
• Maintaining organized work order files and formulations.
• Retrieving products from the sales floor or warehouse as required.
• Mixing and tinting products to meet customer specifications.
• Restocking shelves and setting up attractive product displays.
• Maintaining store equipment cleanliness and functionality.
• Assisting with delivery tasks as needed.
• Ensuring all assigned areas are well-stocked and visually appealing.
• Staying informed about product offerings and available options.
• Complying with inventory management protocols.
• Proposing innovative ideas to enhance sales.

At Sherwin-Williams, we are committed to creating a rewarding environment for our employees:

• Enjoy flexible work arrangements for personal well-being.
• Explore career growth opportunities and develop new skills.
• Connect with a diverse team passionate about serving our communities.

If you are passionate about customer service, have excellent communication skills in both English and Spanish, and are eager to contribute to a leading company, we encourage you to apply!

Minimum requirements include:

• A minimum age of 18 years.
• Legal authorization to work in the country of employment without the need for sponsorship.
• Proficient reading, writing, comprehension, and communication skills in both English and Spanish.
• A valid, unrestricted Driver's License.
• The ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally, with or without reasonable accommodation.
• Availability to work all scheduled hours, including evenings and weekends as required.

Preferred qualifications:

• A high school diploma or GED.
• Minimum of one year of experience in a customer service, retail, or delivery role.
• Previous experience selling paint and related products.
• Experience using tinting and mixing equipment.

Join us at Sherwin-Williams to create a brighter and more vibrant world together!

As a Bilingual Customer Support Specialist at Sherwin-Williams, you will play a vital role in assisting both wholesale and retail customers by understanding their needs, addressing their inquiries about our exceptional products, and providing tailored recommendations. You will help ensure outstanding customer satisfaction by resolving any concerns promptly and effectively.

Your responsibilities will include:

• Delivering high-quality service to enhance customer satisfaction.
• Engaging with customers in person and over the phone, identifying their needs, and suggesting suitable products and services.
• Building trustworthy relationships with both wholesale and retail customers.
• Accurately processing sales transactions in line with company policies.
• Meeting and exceeding established sales goals on a monthly, quarterly, and yearly basis.
• Maintaining organized work order files and formulations.
• Retrieving products from the sales floor or warehouse as required.
• Mixing and tinting products to meet customer specifications.
• Restocking shelves and setting up attractive product displays.
• Maintaining store equipment cleanliness and functionality.
• Assisting with delivery tasks as needed.
• Ensuring all assigned areas are well-stocked and visually appealing.
• Staying informed about product offerings and available options.
• Complying with inventory management protocols.
• Proposing innovative ideas to enhance sales.

At Sherwin-Williams, we are committed to creating a rewarding environment for our employees:

• Enjoy flexible work arrangements for personal well-being.
• Explore career growth opportunities and develop new skills.
• Connect with a diverse team passionate about serving our communities.

If you are passionate about customer service, have excellent communication skills in both English and Spanish, and are eager to contribute to a leading company, we encourage you to apply!

Minimum requirements include:

• A minimum age of 18 years.
• Legal authorization to work in the country of employment without the need for sponsorship.
• Proficient reading, writing, comprehension, and communication skills in both English and Spanish.
• A valid, unrestricted Driver's License.
• The ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally, with or without reasonable accommodation.
• Availability to work all scheduled hours, including evenings and weekends as required.

Preferred qualifications:

• A high school diploma or GED.
• Minimum of one year of experience in a customer service, retail, or delivery role.
• Previous experience selling paint and related products.
• Experience using tinting and mixing equipment.

Join us at Sherwin-Williams to create a brighter and more vibrant world together!

Job Summary:

Central Research, Inc. (CRI) is hiring Customer Support Specialists to perform contact center support for our federal contract servicing federal student loans.

Compensation & Health and Welfare:

Customer Support Specialists earn $17.20 per hour. In addition, the employee will earn $.93 per hour paid (capped at 40 hours per week) in Health and Welfare. If the employee works a 40-hour week, this Health and Welfare will cover the full cost of employee-only medical, dental and vision premiums. This means the company is paying the employee's medical, dental and/or insurance premiums.

Work Location:

These positions are currently remote (work from home). To qualify, applicants must live within a 75-mile radius of a Central Research deployment facility in Lowell, AR . The reason for this is the employee is expected to pick up their equipment and PIV card/credentials, come into the facility whenever the equipment must be repaired or replaced, return their equipment to the facility at the end of their employment

Training:

New hires will be trained to understand federal regulations and company policies and the use of customer relationship tools to offer personalized interaction to meet the unique needs of each customer inquiry. Employees must be fully available to successfully complete a remote paid training curriculum, which can extend up to 5-6 weeks.

The hours of training are 8am - to 5pm (Central Time), Monday - through Friday.

After Training has been completed new hires will be assigned a 40-hour scheduled shift during operational hours. Applicants should understand that by submitting their application, they agree to be available for an assigned shift during any of the times below, or at the discretion of CRI, and that the employee may not be able to select their preferred schedule.

Contact Center hours of operation:
• Monday through Friday: 7am - 4pm Central Time or
• Monday through Friday: 8am - 5pm Central Time

Responsibilities & Job Duties:

• Review customer applications for various student loan programs for completion and accuracy.
• Handling of processing, reporting and correspondence requests regarding student loans and performs appropriate account updates/changes.
• Adhering to applicable client requirements, policies, and Federal and State regulations.
• Completes tasks in a highly productive data entry/processing environment while meeting quality assurance and key performance and department procedure expectations.
• Utilizes internal and external systems to complete requests received from sources including but not limited to correspondence/documents, internal reports and file transmissions received from education servicing institutions and credit reporting agencies.
• Proper servicing of borrower accounts through the processing and completion of internal requests via IDQ (intra-department queues) and e-mail requests from internal departments and Customer Service Representatives.
• Ensures the highest levels of privacy and security to protect our customers and business partners while providing exceptional customer service.
• Assist with borrower program concerns, client requests, operational requests, account adjustment needs, or other compliance concerns.
• Report any compliance issues to leadership.
• Participate in continuing education programs to stay abreast of changes in federal and state laws and regulations.
• Demonstrate reliability through attendance and promptness.

Minimum Education and Experience:

• High School diploma required.
• 12 months experience in administrative support.
• 12 months computer experience in a business environment.
• Possess the ability to obtain and maintain a Public Trust security clearance (Federal 5C). Requirements are as follows:
  - Must NOT be in default on any Federal Student Loans or defaulted loans that are guaranteed by the federal government (typically 270 days past due)
  - Must be a US Citizen
  - Felonies or misdemeanors within the last 7 years could cause an issue in obtaining a security clearance
  - Applicants who have monies in non-medical Collections exceeding $7,5 0 could also cause an issue in obtaining the required security clearance.
• Qualified applicants must reside within a 75-mile radius of Lowell, AR
• Current CRI employees not eligible to apply

Preferred Education and Experience:

• Bachelor's degree.
• 12 months of experience working on a student loan contract.
• 12 months of experience working in a Call Center.
• 12 months of experience with Microsoft Office (Outlook, Word, Excel, and OneNote).
• Experience reviewing contracts and application documents for completion and accuracy.

Knowledge, Skills & Abilities:

• Work independently in a remote environment.
• Excellent communication skills, both written and verbal.
• Outstanding attendance and punctuality.
• Detail-oriented and capable of multitasking with excellent time management.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using customer support software and Microsoft Office Suite.
• Strong computer skills (basic trouble shooting, fast and accurate typing, and using web browsers).
• Reliable high-speed internet via a hard-wired ethernet connection.
• Access to reliable transportation throughout the tenure of your employment to our location in Hendersonville, TN to complete the onboarding and security processes, in case of internet or power failure, or additional professional situations not listed.
• Ability to adjust quickly to changing business needs.
• To qualify, an applicant must pass an online customer service assessment test.
• Must possess reliable high-speed internet using a hard-wired ethernet connection.
• Must possess reliable transportation, to the CRI facility in Lowell, AR throughout the course of employment.

Other Information:

Note: CRI is partnering with Goldschmitt & Associates and ATL to successfully fill these critical positions. By submitting your application, you grant CRI permission to share your application, including your resume, with our partners, to aide them in meeting their Customer Service Rep staffing needs. Rest assured, your application will only be shared with our partners if CRI's vacancies have been filled. You may opt out of this consideration within your application.

Equal Opportunity Employer:

Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Poster can be found here: 088_EEOC_KnowYourRights6.12.pdf

NOTE : This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the Company.

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1311 S WALTON BLVD,BENTONVILLE,AR,72712
**Full District Office Address:** 1311 S WALTON BLVD,BENTONVILLE,AR, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 16021-BENTONVILLE AR
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5