Customer Service Representative

15289 Pittsburgh, Pennsylvania Citizens

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Description

Starting Salary: $21.50 / hour

Start Date: November 3, 2025

When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.

Primary responsibilities include

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you'll create positive interactions with our customers every day, whether that's delivering a memorable service experience, or helping to problem-solve an issue - they'll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:

  • Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You'll have scheduled breaks throughout your day.

  • Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.

  • Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.


What you'll get

  • Meaningful work & relationships - Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it's common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store.

  • Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.

  • Career opportunities, reward, and upskilling - Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.

  • Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.


Qualifications, Education, Certifications and/or Other Professional Credentials

  • High School degree or equivalent

  • Minimum 1 year of exceptional performance in a customer-facing role

  • Computer proficiency

  • Strong verbal communication skills

  • Positive and customer-focused mindset

  • Strong listening and problem solving abilities

  • Superior interpersonal skills with the ability to navigate through difficult situations

  • Ability to multi-task in a fast-paced environment

  • Detail-oriented with a strong sense of urgency.

  • Experience recommending and referring products/services to customers, preferred

  • Qualified candidates must complete a virtual job tryout after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30 minutes for the self-guided tryout that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and tryout, and schedule candidates who are a fit for the role directly with the hiring manager.


Hours & Work Schedule

  • Hours per Week: 40

  • Work Schedule: Various 1st Shift Schedules. All shifts will include working 1 weekend day

  • Must have ability to work holidays


#LI-JH1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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Customer Service Representative

15301 Washington, Pennsylvania U-Haul International, Inc

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Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

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Customer Service Representative

15146 Monroeville, Pennsylvania U-Haul

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Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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Customer Service Representative

15026 Clinton, Pennsylvania Nord-Lock Group

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Job Description

What do the Shinkansen high speed railway in Japan, Burj Khalifa in UAE, NASA space probes and offshore wind turbines have in common? They are prime examples of constructions with constant vibrations causing stress on the applications which, if not secured properly, jeopardizes safety. Most people don't devote a thought to bolts loosening - but we do. Every minute. Every hour. All day. All Year. Our promise to build connections that last goes beyond manufacturing the best bolting technologies to expert support and pioneering digital solutions.

Do you have a strong background and passion for customer service excellence and providing solutions for our customers. Then you might be the person we are looking for to take on the role as our Customer Service Representative reporting to our Inside Sales Manager in our Business Unit TenEx.

In the role as our Inside Sales Representative your mission will be to provide exceptional service to our customers and ensuring their needs are met. You will be involved in the day-to-day sales and customer experience process. As a member of this team, you will extensively collaborate with multiple other departments and stakeholders within the organization, as well as client-side. This role will assist internal and external stakeholders as needed.This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

This role that will be based at our Clinton, PA facility near the PIT Airport.

Relocation is not being offered for this position.

As the Customer Service Representative on our team, you will:

  • Provide exceptional service to customers via phone and email.Process orders in a timely manner.
  • Respond to inquiries related to product specifications, pricing, lead times, and order status.
  • Assist customers in identifying appropriate products or custom configurations based on their technical needs.
  • Maintain detailed and accurate customer records, orders, and communications in ERP systems.
  • Collaborate with engineering, outside sales, and production teams to ensure accurate and timely delivery of customer orders.
  • Meet performance targets such as response time and customer satisfaction.
  • Continuously stay informed about company products, updates, and industry trends to effectively assist customer.
  • This list is not all inclusive and may include other duties as assigned and necessary for the operation and management of the business.
Requirements & desired characteristics:
  • Minimum of a High School Diploma or equivalent with at least 1 year in a customer service position, preferably in an industrial products-based industry, preferably with some inside sales experience.
  • Strong customer service orientation with the ability to handle difficult situations calmly and effectively.
  • Ability to demonstrate effective interpersonal skills, as well as sound judgement, professionalism, confidentiality, phone & email etiquette, and good decision-making skills.
  • Ability to communicate and develop relationships with both internal and external stakeholders.
  • Excellent time management skills, communicate effective and professionally, both verbally and in writing, including email and extensive telephone correspondence.
  • Must be able to effectively organize and prioritize a high volume of work.
  • Excellent computer skills with proficiency in Microsoft Office.
  • Experience with an Enterprise Resource Planning (ERP) system and/or Customer Relationship Management (CRM) system is a plus.
  • Must demonstrate acute attention to detail and high level of accountability & accuracy in handling customer information.
What we offer
  • International environment and dynamic workplace
  • Opportunities to develop and grow professionally
  • Genuinely great coworkers who want to see the company and each other succeed
  • Competitive benefits including Medical, dental, vision & prescription drug plan
  • Paid Time Off
  • Paid Parental Leave
  • Company holidays
  • 401k retirement plan
  • Modern and spacious office in the Greater Pittsburgh region

We value diverse teams to work smarter and deliver solutions in a dynamic environment while offering challenging projects and opportunities to learn and develop for your success.

How to apply
Please send us your resume as soon as possible as we are reviewing candidates continuously.

Nord-Lock Group as an employer

Nord-Lock Group is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to sex, race, color, religion,
national origin, disability, protected Veteran status, age, or any other
characteristic protected by law.

Nord-Lock Group is a global leader in bolting and engineering solutions. From deep subsea to outer space, our promise to build connections that last goes beyond manufacturing the best bolting technologies. Our people are experts in the lifecycle of secure bolted joints, innovators at the forefront of digital solutions and committed to doing business with respect for people and planet. Our technology brands are all the original inventors of their respective technologies: Nord-Lock® wedge-locking washers, Superbolt® mechanical tensioners, Boltight® hydraulic tensioners and Expander® System pivot pins. Nord-Lock Group is wholly owned by Investment AB Latour, an investment company quoted on the Nasdaq OMX Stockholm. The total turnover for Nord-Lock Group is 1.9 billion SEK and the company has more than 700 co-workers. For more information about us, please visit



Department Superbolt & Boltight Role White Collar Tensioning Locations USA - Pittsburgh Remote status Hybrid Employment type Full-time
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Customer Service Representative

15001 Aliquippa, Pennsylvania Circle K Stores, Inc.

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Job Description

Store : 3105 Green Garden Rd, Aliquippa, Pennsylvania 15001 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be ch Customer Service Representative, Customer Service, Representative, Retail, Service

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Customer Service Representative

16066 Cranberry Twp, Pennsylvania Circle K Stores, Inc.

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Job Description

Store : 1737 State Route 228, Cranberry Twp, Pennsylvania 16066 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to b Customer Service Representative, Customer Service, Representative, Retail, Service

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Customer Service Representative

16066 Cranberry Twp, Pennsylvania Pittsburgh Paints

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Job Description

As a Customer Service Representative at The Pittsburgh Paints Company, you will provide support by processing orders. You will be responsible for accurate input of customer orders by phone, fax, EDI and email. You will support dealer, export, eCommerce, company-owned stores, and Home Center customers in the US, Canada and Puerto Rico according to established policies.

You will be in a hybrid role (3 days in office) reporting to the Senior Supervisor of Customer Service.

Key Responsibilities

  • Ensure a flow of information to internal/external customers and business owners on all transactional related aspects including availability, order delivery and invoicing.
  • Increase distribution efficiency by taking a sales initiative and resolving creative solutions to support the stocking strategy.
  • Collaborate with sales personnel, distribution, transportation and finance to ensure that customer orders are shipped, and service level goals are met.
  • Participate in special projects such as organize product lifts, launches and new product introductions.
  • Participate as a member of a work team in developing team goals that improve service and look for ways to reduce cycle time.
  • Ensure approval and accuracy on all requests before implementing transactions in the system.
Qualifications
  • Education in business management, marketing, accounting and computer science is desirable, applicable experience and/or Associate's degree is required.
  • 2+ years in a customer service function or retail environment.
  • Bilingual speaking skills (such as Spanish or French) would be great!


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Customer Service Representative

15061 Monaca, Pennsylvania Circle K

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Job Description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

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Customer Service Representative

15090 Warrendale, Pennsylvania LITHIA

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Baierl Chevrolet

Customer Service Representative

Responsibilities:

Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts

Process Daily Deposit Workbook for the Body Shop and reconcile to Body Shop management software

Assists Body Shop Manager and Estimators on the collection of outstanding Body Shop Accounts Receivables

Prepare and audit Repair Orders to be closed and posted

May occasionally close repair orders

May assist Body Shop Manager with Technician Payroll and Work in Process Balancing

May assist with parts and sublet data entry into management software

Document Verification per Audit and Insurance Requirements

Qualifications:

Body Shop Experience (preferred)

Bookkeeping/Accounting (preferred)

Retail Sales and/or Customer Service (preferred)

Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Customer Service Representative

15044 Gibsonia, Pennsylvania Circle K Stores, Inc.

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Job Description

Store : 4099 Grandview Drive, Gibsonia, Pennsylvania 15044

Shift Availability
Flexible Availability

Job Type

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement
Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
Great if you have:
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!
Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs


Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish
View Now
 

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