945 Customer Service Representative jobs in North Bergen
Customer Service Representative (Call Center)
07666 Teaneck, New Jersey
Veolia North America
Posted 22 days ago
Job Viewed
Job Description
**Company Description**
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
**Job Description**
**Position Purpose:**
Performs assigned tasks within established procedures in various phases of the Customer Service Operations.
**Primary Duties/Responsibilities:**
+ Required to utilize multi-screen monitors in the daily processing of customer inquiries.
+ Responds to customer inquiries.
+ Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues.
+ Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue.
+ Records and processes meter readings supplied by customers.
+ Maintains professional interactions with internal and external customers and/or departments.
+ Operates company systems, devices and software applications.
+ Performs other similar or less skilled work, as assigned.
+ Assists employees of a higher classification, as assigned.
**Qualifications**
**Education/Experience/Background:**
+ High School Diploma/GED is required.
**Knowledge/Skills/Abilities:**
+ Must possess the ability to multitask.
+ Must possess good verbal and written communication skills.
+ Must possess ability to sit for extended periods of time.
+ Must possess oral and written communication skills, as well as auditory acuity.
+ Strong problem-solving skills and ability to independently follow through on tasks and projects.
**Required Certification/Licenses/Training:**
+ Must pass entry level test.
**Physical Requirements:**
+ Must be able to lift up to 30 pounds.
**Additional Information**
**Pay Rate:** $29.86 per hour.
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
**Job Description**
**Position Purpose:**
Performs assigned tasks within established procedures in various phases of the Customer Service Operations.
**Primary Duties/Responsibilities:**
+ Required to utilize multi-screen monitors in the daily processing of customer inquiries.
+ Responds to customer inquiries.
+ Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues.
+ Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue.
+ Records and processes meter readings supplied by customers.
+ Maintains professional interactions with internal and external customers and/or departments.
+ Operates company systems, devices and software applications.
+ Performs other similar or less skilled work, as assigned.
+ Assists employees of a higher classification, as assigned.
**Qualifications**
**Education/Experience/Background:**
+ High School Diploma/GED is required.
**Knowledge/Skills/Abilities:**
+ Must possess the ability to multitask.
+ Must possess good verbal and written communication skills.
+ Must possess ability to sit for extended periods of time.
+ Must possess oral and written communication skills, as well as auditory acuity.
+ Strong problem-solving skills and ability to independently follow through on tasks and projects.
**Required Certification/Licenses/Training:**
+ Must pass entry level test.
**Physical Requirements:**
+ Must be able to lift up to 30 pounds.
**Additional Information**
**Pay Rate:** $29.86 per hour.
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
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0
Customer Service Representative
10701 Yonkers
$75000 - $90000 per year
Yoanone LLC
Posted 18 days ago
Job Viewed
Job Description
- Customer Support : Respond to customer inquiries via phone, email, and chat promptly and professionally, ensuring timely and accurate information.
- Issue Resolution : Troubleshoot and resolve customer issues, complaints, or concerns in a friendly and efficient manner. Escalate complex issues to the appropriate team members when necessary.
- Product Knowledge : Provide customers with detailed product information and updates, assist with product selection, and guide them through features and benefits.
- Order Management : Process orders, returns, exchanges, and refunds accurately while maintaining high attention to detail.
- Customer Follow-Up : Ensure customers receive follow-up communication on their inquiries or unresolved issues. Ensure customer satisfaction post-resolution.
- Documenting Interactions : Maintain accurate records of customer interactions, transactions, comments, and complaints in CRM systems.
- Cross-Functional Collaboration : Work closely with other departments (sales, technical support, etc.) to ensure customer needs are met and service standards are maintained.
- Upselling & Cross-Selling : Promote additional products, services, or upgrades to customers when applicable, while maintaining a customer-first approach.
- Feedback Collection : Gather customer feedback and suggest improvements based on recurring issues or opportunities for service enhancement.
Company Details
We specialize in Display Advertising and, as a certified Google Partner, we are equipped to handle a wide range of digital marketing campaigns. With years of experience in lead generation across various verticals, we have the expertise to tackle challenges faced by different brands in their marketing efforts. Our strategic approach ensures that we deliver effective, results-driven solutions tailored to each brand’s unique goals and requirements.
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1
Customer Service Representative
11050 Port Washington, New York
Russell Tobin
Posted today
Job Viewed
Job Description
Title: Customer Service Rep
Location: Port Washington NY (Remote)
Duration: 90 day to start with
Shift: 8am – 5pm
Details:
We are seeking tech support candidates for our customer.
We lean more towards candidates with technical skills related to electrical issues and the ability to communicate troubleshooting steps.
We prefer applicants who have relevant knowledge or experience, whether from previous roles in IT support or first-level help desk positions.
Additionally, customer service experience is highly desired, whether face-to-face or over the phone, so candidates should be comfortable communicating in writing.
GENERAL FUNCTION
The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner.
The Customer Service Representative uses knowledge of Client’s products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.
MAJOR DUTIES AND RESPONSIBILITIES
Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Client’s Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.
BASIC QUALIFICATIONS
• High school diploma
• 1+ year(s) of experience working in customer service, hospitality or call center environment
• Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
• Strong verbal and written communication skills
• Demonstrated listening and comprehension skills
• A clear team player with strong interpersonal skills
• Ability to maintain composure when dealing with difficult customer situations
• Excellent time management skills – must be able to prioritize tasks efficiently
• Strong PC skills including MS Office; Word and Excel
• Ability to navigate information systems and internet
PREFERRED QUALIFICATIONS
• Higher education degree
• Previous experience using SAP
• Previous experience in the optical industry, full knowledge of Client's optical products and a strong command of the industry language
• Bilingual French
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2
Customer Service Representative
08830 Iselin, New Jersey
LHH
Posted today
Job Viewed
Job Description
Job Title: Customer Service Representative
Location: Iselin, NJ
Type of Employment: Temporary indefinite
In Office/Hybrid/Remote: Hybrid, 2 days a week in office
Hourly Rate: $25/hr
Job Summary:
A large medical manufacturing company in Iselin, NJ is partnering with LHH to hire a HYRBID, temporary Customer Service Representative on a temporary indefinite basis. This role requires a 40-hour work week, Monday through Friday from 8AM to 5PM with a 1 hour lunch. The hourly rate is $25/hr.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities Will Include:
- Working with assigned accounts and maintaining strong relationships with the customer to ensure return business
- Entering all customer purchase orders into Oracle system
- Answering incoming phone calls and emails from customers and sales reps (call center feel)
- Multitasking in order to fulfill all requests that come in
Required Qualifications:
- Must be able to work in a very fast paced, high volume environment
- Prior account management experience from a corporate company, preferably manufacturing
- Strong written and verbal communication skills
- Excellent Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
- Experience using Oracle is a plus
- Ability to work from home efficiently as well as in office when needed
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
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3
Customer Service Representative
07095 Woodbridge, New Jersey
Robert Half
Posted 1 day ago
Job Viewed
Job Description
Description
We are looking for a dedicated Bilingual English/Spanish Customer Service Representative to join our team. This long-term contract position offers an opportunity to contribute to a company focused on simplifying open enrollment processes and enhancing employee benefits administration. If you thrive in a fast-paced environment and enjoy working collaboratively, this role is for you.
Responsibilities:
- Provide exceptional customer support by addressing inquiries related to benefit plans and enrollment processes.
- Assist clients in navigating complex benefit administration tasks with clarity and professionalism.
- Accurately input alphanumeric and numeric data into company systems to ensure seamless operations.
- Utilize Microsoft Outlook, Excel, and Word to manage communications, track information, and create documentation.
- Collaborate with team members to develop and deliver strategic communication plans that enhance employee engagement.
- Conduct business and conversational communication in Spanish when required to support diverse clientele.
- Participate in comprehensive training sessions to gain industry-specific knowledge and skills.
- Maintain a high level of accuracy and attention to detail while handling sensitive information.
- Continuously improve processes and suggest solutions to streamline administrative tasks.
- Uphold company standards and ensure compliance with all relevant regulations.
Requirements
- Must be able to communicate professionally in English and Spanish
- Familiarity with Outlook, Excel, and Word for efficient documentation and communication.
- Ability to conduct business and casual conversations in Spanish.
- Strong organizational skills and attention to detail.
- Excellent interpersonal and communication abilities to interact effectively with clients and team members.
- Willingness to participate in extensive training to develop industry-specific expertise.
- Ability to work independently and collaboratively within a team.
- Prior experience in customer service or a related field is preferred but not required.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are looking for a dedicated Bilingual English/Spanish Customer Service Representative to join our team. This long-term contract position offers an opportunity to contribute to a company focused on simplifying open enrollment processes and enhancing employee benefits administration. If you thrive in a fast-paced environment and enjoy working collaboratively, this role is for you.
Responsibilities:
- Provide exceptional customer support by addressing inquiries related to benefit plans and enrollment processes.
- Assist clients in navigating complex benefit administration tasks with clarity and professionalism.
- Accurately input alphanumeric and numeric data into company systems to ensure seamless operations.
- Utilize Microsoft Outlook, Excel, and Word to manage communications, track information, and create documentation.
- Collaborate with team members to develop and deliver strategic communication plans that enhance employee engagement.
- Conduct business and conversational communication in Spanish when required to support diverse clientele.
- Participate in comprehensive training sessions to gain industry-specific knowledge and skills.
- Maintain a high level of accuracy and attention to detail while handling sensitive information.
- Continuously improve processes and suggest solutions to streamline administrative tasks.
- Uphold company standards and ensure compliance with all relevant regulations.
Requirements
- Must be able to communicate professionally in English and Spanish
- Familiarity with Outlook, Excel, and Word for efficient documentation and communication.
- Ability to conduct business and casual conversations in Spanish.
- Strong organizational skills and attention to detail.
- Excellent interpersonal and communication abilities to interact effectively with clients and team members.
- Willingness to participate in extensive training to develop industry-specific expertise.
- Ability to work independently and collaboratively within a team.
- Prior experience in customer service or a related field is preferred but not required.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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4
Customer Service Representative
07004 Fairfield, New Jersey
Aerotek
Posted 4 days ago
Job Viewed
Job Description
**Labelling Manufacturing Company Urgently Hiring an Customer Service Administrator in Fairfield, NJ**
**Location:** Fairfield, NJ
**Position:** Customer Service Admin
**Shift:** 8:00am-4:30pm (Monday-Friday)
**Pay:** $23/hour ; Overtime: $4.50/hour
**Job Description**
As a Shipping Clerk, you will work with the ERP system (Inflow) and Excel to process, track, and expedite customer orders, ensuring accuracy with both machines and parts. You will address shipment and delivery inquiries, coordinate with internal teams and customers, and maintain excellent records.
**Responsibilities**
+ Process, track, and expedite customer orders for machines and parts using ERP and Excel.
+ Address shipment and delivery inquiries promptly.
+ Follow up with internal support teams and customers as necessary.
+ Monitor and follow up on backorders with Inventory Management.
+ Proactively offer parts to customers and follow up on these offers.
+ Maintain precise and thorough records of all shipping activities.
+ Collaborate with colleagues to ensure efficient processes.
+ Coordinate tasks for special projects.
+ Submit and follow up on customer timelines and communicate any changes.
**Essential Skills**
+ Proficient in using ERP systems and Excel.
+ Strong written and verbal communication skills.
+ Excellent organization and time management skills.
+ Computer literacy with strong analytical skills.
**Additional Skills & Qualifications**
+ High School Diploma or GED required.
+ Two-year degree or relevant certification preferred.
+ Effective human relations skills.
**Pay and Benefits**
The pay range for this position is 23.00 - 23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
**Workplace Type**
This is a fully onsite position in Fairfield,NJ.
**Application Deadline**
This position is anticipated to close on Oct 24, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
**Location:** Fairfield, NJ
**Position:** Customer Service Admin
**Shift:** 8:00am-4:30pm (Monday-Friday)
**Pay:** $23/hour ; Overtime: $4.50/hour
**Job Description**
As a Shipping Clerk, you will work with the ERP system (Inflow) and Excel to process, track, and expedite customer orders, ensuring accuracy with both machines and parts. You will address shipment and delivery inquiries, coordinate with internal teams and customers, and maintain excellent records.
**Responsibilities**
+ Process, track, and expedite customer orders for machines and parts using ERP and Excel.
+ Address shipment and delivery inquiries promptly.
+ Follow up with internal support teams and customers as necessary.
+ Monitor and follow up on backorders with Inventory Management.
+ Proactively offer parts to customers and follow up on these offers.
+ Maintain precise and thorough records of all shipping activities.
+ Collaborate with colleagues to ensure efficient processes.
+ Coordinate tasks for special projects.
+ Submit and follow up on customer timelines and communicate any changes.
**Essential Skills**
+ Proficient in using ERP systems and Excel.
+ Strong written and verbal communication skills.
+ Excellent organization and time management skills.
+ Computer literacy with strong analytical skills.
**Additional Skills & Qualifications**
+ High School Diploma or GED required.
+ Two-year degree or relevant certification preferred.
+ Effective human relations skills.
**Pay and Benefits**
The pay range for this position is 23.00 - 23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
**Workplace Type**
This is a fully onsite position in Fairfield,NJ.
**Application Deadline**
This position is anticipated to close on Oct 24, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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5
Customer Service Representative
07072 Carlstadt, New Jersey
Robert Half
Posted 7 days ago
Job Viewed
Job Description
Description We are looking for a dedicated Customer Service Representative to join our team on a contract basis. This role is based in Carlstadt, New Jersey, and offers an excellent opportunity to contribute to a fast-paced wholesale distribution environment. The ideal candidate will excel in administrative tasks and customer interactions, ensuring smooth operations and high-quality service.
Responsibilities:
- Process and manage customer orders, ensuring accuracy and timely placement.
- Coordinate shipments and oversee the creation of shipping documentation.
- Generate and finalize invoices for completed orders.
- Scan and organize documents for record-keeping and compliance.
- Provide general administrative and clerical support to assist various departments.
- Respond to inbound customer inquiries promptly and professionally.
- Utilize Salesforce.com to track customer interactions and order details. Requirements - Proven experience in order entry and processing within a customer service role.
- Ability to handle inbound customer calls with professionalism and efficiency.
- Familiarity with invoicing systems and procedures.
- Knowledge of shipping processes and documentation requirements.
- Proficiency in Salesforce.com or similar CRM platforms.
- Strong organizational skills, particularly in document scanning and management.
- Excellent communication skills, both written and verbal.
- Ability to work effectively in a fast-paced, team-oriented environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Process and manage customer orders, ensuring accuracy and timely placement.
- Coordinate shipments and oversee the creation of shipping documentation.
- Generate and finalize invoices for completed orders.
- Scan and organize documents for record-keeping and compliance.
- Provide general administrative and clerical support to assist various departments.
- Respond to inbound customer inquiries promptly and professionally.
- Utilize Salesforce.com to track customer interactions and order details. Requirements - Proven experience in order entry and processing within a customer service role.
- Ability to handle inbound customer calls with professionalism and efficiency.
- Familiarity with invoicing systems and procedures.
- Knowledge of shipping processes and documentation requirements.
- Proficiency in Salesforce.com or similar CRM platforms.
- Strong organizational skills, particularly in document scanning and management.
- Excellent communication skills, both written and verbal.
- Ability to work effectively in a fast-paced, team-oriented environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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6
Customer Service Representative
07666 Teaneck, New Jersey
Interstate Waste Services, Inc.
Posted 7 days ago
Job Viewed
Job Description
**Overview**
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.
What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.
**Essential Job Summary:**
We value people that are passionate about providing excellent customer service. Our employees thrive in being customer obsessed and part of a team who creates and cultivates professionalism in the workplace. In this role, you will be the primary point of contact for existing and potential customers, as well as the liaison between other departments such as operations, billing, and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience. The position is based in the our Teaneck office 40-hour work week; some weekends are applicable.
**Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.**
+ Handle all phone, email, and chat inquiries providing an expedited resolution.
+ Quickly identify and resolve customer service issues in a timely manner, including missed pick-ups and service-related issues.
+ Proactively raises issues/ concerns to address inefficiencies in completing daily tasks and activities.
+ Collaborate with the billing, sales, and operations teams to deliver on customer expectations.
+ Provide service and pricing recommendations to new and existing customers.
+ Manage challenging customer situations with professionalism and execute a remedy in a prompt and accurate manner to meet customer commitments.
+ Accurately process customer requests and orders in an expedited manner and ensure thorough follow-through on assignments and inquires.
+ Adapt to frequent changes in the work environment as company continues to grow and expand.
+ Perform additional duties as assigned.
**Requirements and Qualifications:**
+ Minimum of 1-3 years' experience working in a customer facing role, preferably in a call center.
+ College degree a plus
+ Impeccable communication skills, both written and verbal.
+ Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
+ Strong computer/technical skills, including MS Teams, Outlook, Excel, Word, etc.
+ Ability to provide superior customer service through active listening and purposeful remedy.
+ Ability to be agile and work in ambiguous environments.
+ Affinity for quality and customer service.
+ Passionate, empathetic, understanding, and compassionate.
+ A self-starter with strong prioritization, time management, and organizational skills.
+ Enthusiastic team player with a strong sense of ownership and can-do attitude.
+ Fluency in English; bilingual Spanish or Mandarin is a plus.
**Additional Information**
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
_Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and_ _prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._
_This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training_
**Salary Range Minimum**
USD $22.50/Hr.
**Salary Range Maximum**
USD $24.00/Hr.
**ID** _ _
**Job Locations** _US-NJ-Teaneck_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Non-Union_
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.
What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.
**Essential Job Summary:**
We value people that are passionate about providing excellent customer service. Our employees thrive in being customer obsessed and part of a team who creates and cultivates professionalism in the workplace. In this role, you will be the primary point of contact for existing and potential customers, as well as the liaison between other departments such as operations, billing, and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience. The position is based in the our Teaneck office 40-hour work week; some weekends are applicable.
**Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.**
+ Handle all phone, email, and chat inquiries providing an expedited resolution.
+ Quickly identify and resolve customer service issues in a timely manner, including missed pick-ups and service-related issues.
+ Proactively raises issues/ concerns to address inefficiencies in completing daily tasks and activities.
+ Collaborate with the billing, sales, and operations teams to deliver on customer expectations.
+ Provide service and pricing recommendations to new and existing customers.
+ Manage challenging customer situations with professionalism and execute a remedy in a prompt and accurate manner to meet customer commitments.
+ Accurately process customer requests and orders in an expedited manner and ensure thorough follow-through on assignments and inquires.
+ Adapt to frequent changes in the work environment as company continues to grow and expand.
+ Perform additional duties as assigned.
**Requirements and Qualifications:**
+ Minimum of 1-3 years' experience working in a customer facing role, preferably in a call center.
+ College degree a plus
+ Impeccable communication skills, both written and verbal.
+ Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
+ Strong computer/technical skills, including MS Teams, Outlook, Excel, Word, etc.
+ Ability to provide superior customer service through active listening and purposeful remedy.
+ Ability to be agile and work in ambiguous environments.
+ Affinity for quality and customer service.
+ Passionate, empathetic, understanding, and compassionate.
+ A self-starter with strong prioritization, time management, and organizational skills.
+ Enthusiastic team player with a strong sense of ownership and can-do attitude.
+ Fluency in English; bilingual Spanish or Mandarin is a plus.
**Additional Information**
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
_Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and_ _prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._
_This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training_
**Salary Range Minimum**
USD $22.50/Hr.
**Salary Range Maximum**
USD $24.00/Hr.
**ID** _ _
**Job Locations** _US-NJ-Teaneck_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Non-Union_
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7
Customer Service Representative
07188 Newark, New Jersey
Conduent
Posted 8 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Description for Internal Candidates
**Customer Service Representative**
**Onsite in Newark, NJ**
Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
**What you get:**
+ Full-time Employment with Benefits day one including paid Holidays.
+ $6.50/hr
+ Bilingual in Spanish 17.50/hr
+ Paid Training
+ Great Work Environment
**Requirements:**
+ Must be at least 18 years of age or older.
+ Must have a High School Diploma, or equivalent.
+ Must be able to submit to a background check and drug test.
+ Must be able to work 10:15am to 7:15pm any day of the week
**Summary:**
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
**What you will be doing:**
+ Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
+ Identify customer needs to ensure the customer is provided complete and accurate information.
+ Process required transactions via mainframe or web-based applications.
+ Submit research requests in a concise yet accurate manner.
+ Maintain a thorough knowledge of the company and client programs, policies, and technology.
+ Communicate effectively in a warm and empathetic manner.
+ Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
+ Provide support to other positions/operations in cases during heavy workloads or absences.
**People who succeed in this role have:**
+ The ability to convey complex information in clear and concise terms to ensure customer understanding.
+ Strong work ethic.
+ Effective and accurate written and verbal communication skills.
+ Effective problem-solving skills.
+ Customer Service Experience.
+ Can navigate multiple applications and research solutions with ease
+ Love helping people and guiding them to the best solution for their issue
+ Are excited by innovative technology
+ Provide calm conflict resolution and problem solving for frustrated customers
+ Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
+ Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is 16.50/hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Description for Internal Candidates
**Customer Service Representative**
**Onsite in Newark, NJ**
Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
**What you get:**
+ Full-time Employment with Benefits day one including paid Holidays.
+ $6.50/hr
+ Bilingual in Spanish 17.50/hr
+ Paid Training
+ Great Work Environment
**Requirements:**
+ Must be at least 18 years of age or older.
+ Must have a High School Diploma, or equivalent.
+ Must be able to submit to a background check and drug test.
+ Must be able to work 10:15am to 7:15pm any day of the week
**Summary:**
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
**What you will be doing:**
+ Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
+ Identify customer needs to ensure the customer is provided complete and accurate information.
+ Process required transactions via mainframe or web-based applications.
+ Submit research requests in a concise yet accurate manner.
+ Maintain a thorough knowledge of the company and client programs, policies, and technology.
+ Communicate effectively in a warm and empathetic manner.
+ Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
+ Provide support to other positions/operations in cases during heavy workloads or absences.
**People who succeed in this role have:**
+ The ability to convey complex information in clear and concise terms to ensure customer understanding.
+ Strong work ethic.
+ Effective and accurate written and verbal communication skills.
+ Effective problem-solving skills.
+ Customer Service Experience.
+ Can navigate multiple applications and research solutions with ease
+ Love helping people and guiding them to the best solution for their issue
+ Are excited by innovative technology
+ Provide calm conflict resolution and problem solving for frustrated customers
+ Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
+ Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is 16.50/hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
View Now
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