1306 Customer Service Representative jobs in Villa Park

Overview:

Waterway is hiring Customer Service Associates at our Skokie location! Join our Team - Every day is an opportunity to Shine!

Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!

You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!

Compensation: Average is $21 per hour (base pay + sales bonuses).

Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.

Location: Waterway Skokie - 9208 Skokie Blvd. Skokie, IL 60077 . Other locations across Chicago available.

What else you'll enjoy:

• People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
• Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
• Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
• Flexible Scheduling - variable schedules built around your availability.
• Perks and Discounts - free carwashes plus fuel and retail store discounts
• Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
• Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.

Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!

What you need:

• Be friendly and engaging! A positive attitude and a will to succeed!
• No experience required. Experience in customer service, retail, or sales preferred.

Minimum Requirements:

• Current and valid drivers license;
• Professional demeanor, behavior, and appearance in accordance with company policy;
• Ability to perform all essential functions safely without endangering oneself or others;
• Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
• Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
• Ability to complete all required trainings/certifications required to perform any of the required functions.

What You'll Do - The Details:

• Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
• Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
  • Car Washes identify customer needs and present complimentary solutions.
  • Clean Car Club memberships identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
  • Additional purchase options enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
• Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
  • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
  • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
• Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
• Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
• Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

• Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
• Perform various transactional functions to meet customer demand and store staffing needs.
• Various other functions as identified and directed by management.

Work Environment/Physical Demands

• Environmental may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Cognitive perform arithmetic calculations and operate data entry devices.
• Attendance maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Are you a skilled customer service representative looking for a new and exciting role? As a Customer Service Representative with our client, Roadside Protect, you will be helping customers solve various roadside problems, which could considerably impact their personal or professional lives. Your ability to empathize and display social skills will be critical to building rapport with customers and getting the information you need to help them. Your key miss

The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Circle K - 10200 W Roosevelt Rd (Retail Associate / Team Member) As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for safety, cleanliness, and proper working order.Hiring Immediately >>

National Metalwares is looking for a customer service representative that is eager to learn and grow in this fast-paced environment. We strive to build relationships with our customers by providing a high level of service, value-add opportunities, and professionalism in all interactions, allowing us to become a valued member of their supply chain and production teams. This position will report to the inside sales manager. Work location is Aur.

We, at VCA Lake Shore Animal Hospital, are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

Pay range is $16-$19/hour depending on previous experience. We also offer potential increases using a skill-based tier system.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties And Responsibilities

• Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appoints to resolve customer needs

Requirements

• Previous experience in customer support, client services, sales, or a related field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Able to multitask
• Excellent time management and prioritization skills
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution
• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)

Benefits

• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)

*Customer Care Representative* Rolling Meadows, IL - Corporate Headquarters
* *Full-Time | Entry Level
*Join a team that puts customers first.*
*We're looking for a proactive and customer-focused Customer Care Representative* to support our B2B clients through phone, email, fax, and live chat. If you thrive in a fast-paced environment and enjoy solving problems, this is your opportunity to make a meaningful impact.
*What You'll Do*
* Serve as the first point of contact for customer inquiries via phone (40+ calls/day), email, fax, and chat.
* Accurately enter orders and respond to quote requests, product questions, and order updates.
* Take full ownership of customer issues, ensuring timely and effective resolution.
* Provide shipment tracking, pricing information, and return processing support.
* Collaborate cross-functionally to support sales teams and internal departments.
* Maintain and update customer account information in CRM and ERP systems.
*What You Bring* *Must-Have Skills & Experience:*

* 2+ years of customer service experience (office or retail)
* Strong computer proficiency (Microsoft Office, data entry, system navigation)
* Professional phone handling experience (call center, office, or retail leadership)
*Preferred Qualifications:*

* Experience with Salesforce, ERP/CRM systems
* Experience in account management or sales support
* Prior call center or resolution-focused customer service experience
*Soft Skills That Set You Apart:*

* Excellent multitasking and organizational skills
* High attention to detail and accuracy
* Dependable, reliable, and solution-oriented
* Strong communication and leadership potential
*Tools You'll Use*
* Microsoft Office Suite (Outlook, Excel, Word)
* Salesforce.com
* ERP/CRM platforms (e.g., Microsoft Dynamics)
* Live chat and email support systems
*Why You'll Love Working Here*
* Collaborative and supportive team environment
* Opportunities for growth and development
*Pay and Benefits*
*The pay range for this position is $18.00 - $8.00/hr.*
*Eligibility requirements apply to some benefits and may depend on your job*
*classification and length of employment. Benefits are subject to change and may be*
*subject to specific elections, plan, or program terms. If eligible, the benefits*
*available for this temporary role may include the following:*
** Medical, dental & vision*
** Critical Illness, Accident, and Hospital*
** 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available*
** Life Insurance (Voluntary Life & AD&D for the employee and dependents)*
** Short and long-term disability*
** Health Spending Account (HSA)*
** Transportation benefits*
** Employee Assistance Program*
** Time Off/Leave (PTO, Vacation or Sick Leave)*
*Workplace Type*
*This is a fully onsite position in Rolling Meadows,IL.*
#eastpriority25
*Pay and Benefits*
The pay range for this position is 18.00 - 18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Rolling Meadows,IL.
*Application Deadline*
This position is anticipated to close on Oct 22, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers. The CSR will ensure customer satisfaction by taking complete responsibility for each customer's order and ensuring that all r Customer Service Representative, Customer Service, Representative, Project Management, Retail, Skills