174 Customer Support Specialist jobs in Manteca

Description
What we do:
At Rain for Rent, we move water-every day. As the leading provider of temporary liquid handling solutions, we're recognized for our systems engineering expertise, cost-effective problem solving, and the high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, are continually redefining what customers expect from a liquid handling provider. We design innovative equipment and harness cutting-edge technology to meet the demands of the toughest environments. From water handling and irrigation to temporary liquid storage, our solutions consistently exceed customer expectations for quality and service. We are committed to completing every project safely, efficiently, on time-and done right the first time.
To learn more about Rain for Rent please check out this short 2 minute YouTube video here. ( for Rent employees take great pride in being part of a family-owned company with a rich history. In May 2024, we proudly celebrated 90 successful years in business. With more than 70 locations across the U.S., Canada, and the UK, Rain for Rent remains committed to delivering consistent, high-quality products and services to our customers. Honesty and integrity are at the heart of everything we do. Our team is dedicated to exceeding customer expectations by providing exceptional service and maintaining the highest standards of quality.
Summary:
As a Help Desk Technician, you will be responsible for providing one-on-one and phone-based support to computer users; installs, configures, and troubleshoots computer hardware, software applications and associated networking connectivity.
Essential Duties and Responsibilities:
+ Ability to add an internal or external peripheral, update system BIOS, replace a hard disk, replace a power supply, replace a keyboard or mouse
+ Be able to add paper, replace toner, clear paper jams and troubleshoot basic printer problems. Ability to use the Printer Administration to manage printers, jobs, and user rights to print
+ Be able to follow written instructions to install and perform basic configuration of a workstation running Windows 10. The ability to install service packs or application updates
+ Ability to configure a DHCP client or static IP address. Ability to perform basic TCP/IP troubleshooting with the standard IP tools such as Ping, Trace Route, and IP configuration
+ Be able to trouble shoot basic user level issues in Windows 10 such as logon issues, application issues and reading the log files and event viewer
+ Ability to lock and unlock a user account rest a user's password assigns user groups and files level security within Active Director. Be able to add and remove users as needed
+ Be able to add change or delete O365 user profiles as well as the ability to configure a Microsoft Outlook client.
+ Ability to support and maintain Active Directory structure within a multi-domain environment
+ Be familiar with ticketing platforms (Cherwell, Jira Service Desk) and ITIL methodologies
What we offer:
At Rain for Rent, we take pride in taking care of our team. We offer a comprehensive benefits package and a supportive work environment where employees can thrive both personally and professionally. Our offerings include:
+ Comprehensive medical, dental, and vision insurance
+ Matching 401(k) retirement savings plan
+ Competitive base salary
+ Nine paid holidays and a generous paid time off (PTO) program
+ Tuition reimbursement to support continued education
+ Company-sponsored training and career development opportunities
+ Pet insurance and many other valuable perks
We are also honored to support those who have served our country. Rain for Rent has earned the 2025 Military Friendly® Employer Gold designation, recognizing our commitment to hiring and supporting veterans. Vets - Rain for Rent® ( When you join the Rain for Rent team, you're not just building a career-you're building meaningful relationships, doing work that matters, and making a positive impact in your community. The choice is easy. Join the Rain for Rent team today.
**Rain for Rent does not accept 3rd party applicants**
Rain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
Estimated Rate of Pay rate: $18.00- $29.00 per hour
#LI-MH1
Qualifications
Skills
Required
+ MS Word: Advanced
+ Powerpoint: Advanced
+ MS Excel: Advanced
Education
Required
+ Associate or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

**JOB SUMMARY**
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
**RESPONSIBILITIES**
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request, Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
**QUALIFICATIONS**
**Education**
+ High school diploma or equivalent.
**Experience**
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
**Professional Skills**
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Job Description
An employer is looking for a Customer Service Agent to work on-site at the employer's customer location in Tracy, CA.
The schedule is Wednesday-Sunday 4:00am-1:00pm.
Responsibilities:
Ensure smooth and timely shipment process flow
Ensure accurate and timely data entry into operational system based on defined metrics
Track and trace shipments
Provide proactive and clear communication to internal and external customers
Ensure accurate and timely client billing, including dispute resolution
Understand customer expectation to ensure all the elements of the SOP and KPIs are met
Ensure compliance to company policies and external regulations
Complete cross training in order to support team coverage
Professionally represent Expeditors to our customers, service providers, and government agencies
Provide exceptional customer service to both external and internal customers
Ensure accurate and timely data entry into our operational system
Communicate with domestic customers and their offices
Comply with customer requirements and procedures
Prepare and process documentation
Comply with all U.S. regulations
Update shipment information in Expeditors systems
Review documents for compliance
Invoice customer accurately and timely for provided services
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Must have warehouse/distribution center experience-Shipping, receiving, inventory control.
Must have customer service experience
Must complete and pass training courses
Pro-active, strong organizational skills
Work well in a team environment
Good computer skills (Excel, Word, PowerPoint)
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Fully proficient with various software applications (i.e. MS Office, Lotus Notes)
Typing - 30 wpm and 10-key by touch
Easily adapt to change and function efficiently in a high stress environment
Great customer service skills DG Certification Required
Experience with Export Compliance
General Airline/Logistics Knowledge null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to