144 Customer Support jobs in Cedar Park
Costco - Customer Service Associates/Cashier
Cedar Park, Texas
Costco
Job Viewed
Job Description
Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions within. We are looking for individuals who can thrive in a fast paced, demanding environment. As a cahsier/customer service associate you will be responsible for processing member orders, collecting payment, and providing the high level of customer service that our members expect.
Apply Now
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Customer Support Engineer
78716 Austin, Texas
Civitas Learning
Posted 2 days ago
Job Viewed
Job Description
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers' business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.
The Customer Support Engineer will work as part of the Customer Support team within the Customer Experience team at Civitas Learning. The primary functions of the Customer Support team are to maintain data freshness and accuracy in customers' apps, maintain app usability, and implement custom code solutions post-deployment to fulfill our customers' needs.
Primary Responsibilities
- Develop and debug ETL data transformations to map customer data systems into our canonical data schema using SQL
- Monitor, troubleshoot, and resolve issues with production ETL workflows
- Develop and debug data extracts and ingest behavior using AWS and Linux cloud-based tools
- Read and write complex multi-table SQL statements, optimizing for efficiency and minimizing technological risk
- Reproduce and diagnose the cause of product/data defects by investing app behavior, tracing to underlying customer-side database, and identifying cause in SQL codebase
- Provide engineering and product support via email to customers and internal teams
- Gather information and prescribe customer steps to resolution for expected vs. actual outcomes
- Gather customer requirements and business logic and translate into SQL logic for use in custom data views and filters
- Create technical documentation to serve as a knowledge base for handling recurring support and data engineering needs
- Ensure customer inquiries are responded to within established timeframes and support service levels are achieved
- Experience reading and writing complex SQL logic
- 2+ years experience in technical support or equivalent customer-facing role with a track record of increased responsibility
- Experience working from a Linux command-line
- Ability to navigate SIS, LMS, and homegrown databases for root cause problem identification and analysis
- Possess advanced customer relations skills to de-escalate situations and build customer trust
- Excellent written, verbal, and listening skills to convey complex technical issues to appropriate audiences correctly for action or education
- Demonstrated experience learning new technical skills or product quickly
- Demonstrated appetite for working on vague technical problems with minimal guidance or training
- Experience in a tightly-knit team environment
- ETL pipeline development
- AWS (S3, Redshift)
- PeopleSoft, Banner, Colleague or Degree Works databases
- Python, PHP, and/or Java
About Civitas Learning:
Civitas Learning helps colleges and universities harness the power of their student data to improve student success outcomes. We embed actionable intelligence in workflow tools so higher education can focus their student success strategies, deliver proactive care, inspire holistic advising, and quickly measure what's working for whom. With our platform, software and services, our customers empower leaders, advisors, faculty, & students to measurably improve enrollment, persistence, and graduation outcomes.
Today, we work with 375 colleges and universities, serving nearly 8 million students. Together with our growing community of customers, we are making the most of the world's learning data to help graduate a million more students per year by 2025. For more information, visit:
Civitas Learning is located in the heart of downtown Austin, directly across from Lady Bird Lake and the Austin Hike and Bike Trail. Civitas offers a comprehensive benefits package including medical, dental, vision, disability insurance, onsite paid parking, 401-K Program and a flexible paid time off policy. Civitas Learning is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Skills & Requirements Qualifications
View Now
0
Customer Support Concierge
78716 Austin, Texas
Serenity Healthcare, LLC
Posted today
Job Viewed
Job Description
TMS Support Concierge - No Healthcare Experience Required
Who We Are:
We're top-tier concierge medicine obsessed with giving our patients the best care in the game. We're looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and we'll train you on the rest.
What's the job?
You'll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patient's provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. It's all about driving real results and better patient outcomes.
What You'll Do:
People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. You're here to make a difference, not drama.
Who We Don't Want:
No shade, but if you've got unprofessional experience, personal struggles that could affect patient care, or you're not in it for the long haul, this isn't your spot. As a team we put patients first!
Why You'll Love It:
Drop your resume and a quick note about why you're a fit along with it, or email (email protected). Only the real ones will get a callback.
We're All About Fairness:
Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law.
Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If that's not you, keep it moving.
Who We Are:
We're top-tier concierge medicine obsessed with giving our patients the best care in the game. We're looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and we'll train you on the rest.
What's the job?
You'll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patient's provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. It's all about driving real results and better patient outcomes.
What You'll Do:
- Operate the TMS machine like a boss, following clinical protocols.
- Chat with patients, keep their spirits up.
- Stay sharp and professional in our upscale office.
- Learn how to engage them in activities that heal their brain.
- Team up with our squad to make sure patients are thriving.
- 2+ years in a legit customer service environment. (Full time experience is required)
- Mad interpersonal skills-warm, calm, and always professional.
- Gotta stay steady and focused, even on tough days.
- 100% committed to patient privacy and keeping things confidential.
- No political activism or anything that could mess with our neutral patient vibe.
- Ready to ace a background check and bring strong references.
People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. You're here to make a difference, not drama.
Who We Don't Want:
No shade, but if you've got unprofessional experience, personal struggles that could affect patient care, or you're not in it for the long haul, this isn't your spot. As a team we put patients first!
Why You'll Love It:
- Come embrace the vibes of a cutting-edge office with a tight-knit team.
- Grow your skills in a place that's all about excellence.
- Help patients see real progress with game-changing treatment.
Drop your resume and a quick note about why you're a fit along with it, or email (email protected). Only the real ones will get a callback.
We're All About Fairness:
Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law.
Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If that's not you, keep it moving.
View Now
1
Customer Support Specialist
78701 Austin, Texas
$22 Hourly
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client, a leading technology company renowned for its innovative software solutions, is seeking a highly motivated and empathetic Customer Support Specialist to join their dynamic team in Austin, Texas, US . This is an exciting opportunity to be the front-line voice of our company, providing exceptional service and driving significant customer satisfaction within a collaborative and forward-thinking environment. Our client is committed to delivering outstanding user experiences, fostering a culture of continuous learning, teamwork, and professional growth. They believe in empowering their employees and providing the resources needed to succeed in a rapidly evolving tech market.
As a Customer Support Specialist, you will be instrumental in assisting customers with their inquiries, resolving technical issues, and ensuring a positive interaction with our products and services. You will work closely with product, engineering, and sales teams, leveraging your problem-solving skills and communication expertise to provide timely and effective solutions. This role demands a proactive individual who is patient, detail-oriented, and thrives in a fast-paced, customer-centric setting.
Key Responsibilities:
Qualifications:
What We Offer:
Our client offers a comprehensive benefits package designed to support your overall well-being, including competitive hourly wage, health, dental, and vision insurance, paid time off, professional development opportunities, and a vibrant, inclusive workplace culture. Join a team where your contributions are valued and you can directly impact customer success.
Application Process:
If you are a driven and passionate individual ready to take on a challenging yet rewarding role, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position.
As a Customer Support Specialist, you will be instrumental in assisting customers with their inquiries, resolving technical issues, and ensuring a positive interaction with our products and services. You will work closely with product, engineering, and sales teams, leveraging your problem-solving skills and communication expertise to provide timely and effective solutions. This role demands a proactive individual who is patient, detail-oriented, and thrives in a fast-paced, customer-centric setting.
Key Responsibilities:
- Provide primary customer support via multiple channels, including phone, email, and live chat, addressing inquiries and resolving issues promptly and professionally.
- Troubleshoot technical problems, guide customers through solutions, and escalate complex issues to senior support or engineering teams when necessary.
- Document all customer interactions, issues, and resolutions accurately in the CRM system.
- Educate customers on product features, functionalities, and best practices to maximize their experience and foster product adoption.
- Collaborate with internal teams to identify recurring issues, provide customer feedback, and contribute to product improvement initiatives.
- Maintain a high level of customer satisfaction by delivering empathetic, efficient, and personalized support.
- Stay updated on new product releases, features, and support policies to provide accurate and relevant information.
- Contribute to the development and improvement of knowledge base articles and FAQ resources for customer self-service.
- Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Participate in ongoing training and professional development to enhance product knowledge and support skills.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in a relevant field is a plus.
- Minimum of 2 years of experience in a customer service or helpdesk role, preferably in a technology or software environment.
- Excellent verbal and written communication skills, with a clear and professional demeanor.
- Strong problem-solving and analytical skills, with the ability to diagnose and resolve technical issues.
- Proficiency in using CRM software (e.g., Salesforce, Zendesk) and helpdesk ticketing systems.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Empathy, patience, and a genuine desire to help customers.
- Basic understanding of software applications and web technologies.
What We Offer:
Our client offers a comprehensive benefits package designed to support your overall well-being, including competitive hourly wage, health, dental, and vision insurance, paid time off, professional development opportunities, and a vibrant, inclusive workplace culture. Join a team where your contributions are valued and you can directly impact customer success.
Application Process:
If you are a driven and passionate individual ready to take on a challenging yet rewarding role, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position.
View Now
2
Customer Support Specialist
78794 Austin, Texas
$21 Hourly
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking an enthusiastic and customer-focused Customer Support Specialist to join their vibrant team in Austin, Texas, US . This role is essential for providing exceptional support to our valued customers, resolving inquiries efficiently, and ensuring a positive experience. We are looking for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.
Responsibilities:
Qualifications:
Our client offers a competitive hourly wage, comprehensive benefits package, and opportunities for career growth within a supportive and collaborative work environment. Join a company in Austin, Texas, US that values its employees and is committed to delivering outstanding customer satisfaction. We invest in training and development to help you succeed and grow with us.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Diagnose and resolve technical issues or service-related problems.
- Provide accurate information about products, services, and policies.
- Escalate complex issues to appropriate departments when necessary.
- Maintain detailed records of customer interactions and resolutions in the CRM system.
- Educate customers on self-service options and troubleshooting steps.
- Identify opportunities to improve the customer experience and contribute to process enhancements.
- Collaborate with internal teams to ensure seamless service delivery.
- Follow up with customers to ensure satisfaction and resolution of their issues.
- Handle customer complaints with patience and empathy.
Qualifications:
- High school diploma or equivalent; some college coursework preferred.
- Minimum of 1-3 years of experience in customer service or helpdesk support.
- Excellent verbal and written communication skills.
- Strong problem-solving and critical thinking abilities.
- Proficiency with CRM software (e.g., Salesforce, Zendesk) and ticketing systems.
- Ability to multitask, prioritize, and manage time effectively.
- Patience, empathy, and a positive attitude.
- Ability to work independently and as part of a team in a fast-paced environment.
- Technical aptitude and ability to learn new systems quickly.
- Flexibility to work various shifts, including some evenings or weekends, if required in Austin, Texas, US .
Our client offers a competitive hourly wage, comprehensive benefits package, and opportunities for career growth within a supportive and collaborative work environment. Join a company in Austin, Texas, US that values its employees and is committed to delivering outstanding customer satisfaction. We invest in training and development to help you succeed and grow with us.
View Now
3
Customer Support Specialist
78704 Austin, Texas
$22 Hourly
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client, a rapidly growing tech firm, is seeking a dedicated and empathetic Customer Support Specialist to join their dynamic team in Austin, Texas, US . This role is crucial for maintaining high levels of customer satisfaction by providing exceptional support and resolving inquiries efficiently. You will be the primary point of contact for customers, assisting them with product questions, technical issues, and general support.
Key Responsibilities:
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and live chat, ensuring a high first-contact resolution rate.
- Diagnose and troubleshoot technical issues, guiding customers through solutions or escalating complex problems to the appropriate teams.
- Maintain accurate and detailed records of customer interactions and transactions in the CRM system.
- Educate customers on product features, benefits, and best practices to maximize their experience.
- Collaborate with internal teams, including sales, product development, and engineering, to address customer feedback and improve service offerings.
- Stay informed about new products, services, and policies to provide up-to-date and accurate information.
- Contribute to the creation and improvement of knowledge base articles and FAQ sections.
- Handle customer complaints with professionalism and a problem-solving mindset, turning negative experiences into positive ones.
- Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
- Adhere to company policies and procedures, ensuring compliance and data security.
- High school diploma or equivalent; associate’s or bachelor’s degree preferred.
- Minimum of 1-2 years of experience in a customer service, helpdesk, or call center environment.
- Excellent verbal and written communication skills with a clear, calm, and professional demeanor.
- Strong problem-solving abilities and a keen attention to detail.
- Proficiency with CRM software (e.g., Salesforce, Zendesk) and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Technical aptitude and willingness to learn new software and systems quickly.
- Flexibility to work various shifts, which may include evenings or weekends, as needed.
- Proven ability to manage multiple tasks simultaneously and prioritize effectively.
- A genuine passion for helping people and creating positive customer experiences.
View Now
Be The First To Know
About the latest Customer support Jobs in Cedar park !
4