331 Customer Support jobs in New Haven
Lowe's - Cashier/Customer Service Associate
New Haven, Connecticut
Lowes
Job Viewed
Job Description
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Cashier/Customer Service Associate, this means:, • Being friendly and professional, and responding quickly to customer and associate needs., • Ensuring merchandise is stocked and presented appropriately for customers., • Engaging in safe work practices and encouraging others to do the same., Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
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Customer Support and Field Technician
06459 Middletown, Connecticut
Xylem
Posted today
Job Viewed
Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**The Role:**
Bring your passion for customer support and teaching to HYPACK! HYPACK, a Xylem brand, seeks to hire an outstanding **Customer Support and Field Technician** to resolve customer technical support issues, provide training, and provide technical field support for all HYPACK software products and related hydrographic survey equipment.
HYPACK, a Xylem brand, develops Windows-based software for the hydrographic and dredging industries. HYPACK was founded in 1984 as a small hydrographic consultancy. Today, HYPACK is one of the most widely used hydrographic surveying packages in the world, with more than 10,000 users. HYPACK provides surveyors and dredgers with all the tools needed to design, collect, process, analyze, and generate final products in ocean, coastal, and inland waters.
HYPACK seeks an outstanding intermediate-level **Customer Support and Field Technician** to resolve customer technical support issues, provide training, and provide technical field support for all HYPACK software products and related hydrographic survey equipment. The successful candidate must work collaboratively across all HYPACK departments to deliver world-class service to every customer's inquiries. The candidate needs to be comfortable traveling, often on short notice, to deliver expert services and training to HYPACK customers around the world. This is the ideal position for any early-to-mid career hydrographer seeking a challenging and fast-paced technical position!
**Core Responsibilities:**
_Customer Support_
+ Responds to customer telephone or email inquiries for technical support about HYPACK software and related hydrographic surveying equipment;
+ Troubleshoots and resolves customer support inquiries;
+ Documents customer cases, product complaints, and software issues;
+ Regularly writes knowledge articles to be shared with the customer base through newsletter or other company social media.
+ Periodically provide after-hours support, as required.
_When on assignment in the field:_
+ Travels to customer site to install or train on HYPACK software.
+ Prepare and submit accurate and timely field service reports.
+ Travel will be required to international customers; expect to travel up to 120 days per year.
+ Other duties as assigned
**Required Qualifications:**
+ Education: High School Diploma or equivalent. 2- or 4-years of college preferred.
+ Evidence of career training progression through industry or government short courses or academic certificate programs in hydrography and/or dredging.
+ A minimum of 4 years industry or government experience in hydrographic surveying.
+ Work history to include a minimum of 3 years' current experience using HYPACK software.
+ Must possess a current passport and valid driver's license; must maintain a good driving record.
+ Strong communications skills; the abilities to ask questions, think critically, and actively seek guidance from others are essential.
+ Must possess excellent interpersonal skills, especially tact and patience; must be a team player.
+ Must show attention to detail and dedication to excellent customer outcomes.
+ Must show a willingness to learn, and a willingness to take on new responsibilities.
+ Must be able to multi-task and solve problems in a fast-paced environment.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
**The Role:**
Bring your passion for customer support and teaching to HYPACK! HYPACK, a Xylem brand, seeks to hire an outstanding **Customer Support and Field Technician** to resolve customer technical support issues, provide training, and provide technical field support for all HYPACK software products and related hydrographic survey equipment.
HYPACK, a Xylem brand, develops Windows-based software for the hydrographic and dredging industries. HYPACK was founded in 1984 as a small hydrographic consultancy. Today, HYPACK is one of the most widely used hydrographic surveying packages in the world, with more than 10,000 users. HYPACK provides surveyors and dredgers with all the tools needed to design, collect, process, analyze, and generate final products in ocean, coastal, and inland waters.
HYPACK seeks an outstanding intermediate-level **Customer Support and Field Technician** to resolve customer technical support issues, provide training, and provide technical field support for all HYPACK software products and related hydrographic survey equipment. The successful candidate must work collaboratively across all HYPACK departments to deliver world-class service to every customer's inquiries. The candidate needs to be comfortable traveling, often on short notice, to deliver expert services and training to HYPACK customers around the world. This is the ideal position for any early-to-mid career hydrographer seeking a challenging and fast-paced technical position!
**Core Responsibilities:**
_Customer Support_
+ Responds to customer telephone or email inquiries for technical support about HYPACK software and related hydrographic surveying equipment;
+ Troubleshoots and resolves customer support inquiries;
+ Documents customer cases, product complaints, and software issues;
+ Regularly writes knowledge articles to be shared with the customer base through newsletter or other company social media.
+ Periodically provide after-hours support, as required.
_When on assignment in the field:_
+ Travels to customer site to install or train on HYPACK software.
+ Prepare and submit accurate and timely field service reports.
+ Travel will be required to international customers; expect to travel up to 120 days per year.
+ Other duties as assigned
**Required Qualifications:**
+ Education: High School Diploma or equivalent. 2- or 4-years of college preferred.
+ Evidence of career training progression through industry or government short courses or academic certificate programs in hydrography and/or dredging.
+ A minimum of 4 years industry or government experience in hydrographic surveying.
+ Work history to include a minimum of 3 years' current experience using HYPACK software.
+ Must possess a current passport and valid driver's license; must maintain a good driving record.
+ Strong communications skills; the abilities to ask questions, think critically, and actively seek guidance from others are essential.
+ Must possess excellent interpersonal skills, especially tact and patience; must be a team player.
+ Must show attention to detail and dedication to excellent customer outcomes.
+ Must show a willingness to learn, and a willingness to take on new responsibilities.
+ Must be able to multi-task and solve problems in a fast-paced environment.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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0
Customer Service Representative
06532 New Haven, Connecticut
System One
Posted today
Job Viewed
Job Description
Job Title: Volunteer Recruitment Support
Location: New Haven, CT- Training 4-6 wks onsite
Position is mainly remote, unless there is a mandatory meeting or additional training.
Hours: Must be flexible, shifts are between the hours of 7:30 am- 6:30 pm Mon- Fri Sat: As needed per level of recruitment activity. Would be given advance notice if Saturday work is needed.
Type: Contract 18 Months
Overview
Volunteer Recruitment Support is responsible for registering new and current clinical research participants and conducting a series of pre-screening procedures to determine eligibility and enroll them for clinical studies. Volunteer Recruitment Support executes recruitment strategies and acts in compliance with regulatory requirements related to the protection of all participants confidential data. Additional responsibilities may include serving as preceptor for new staff in training and participating in projects within the department related to participant outreach, metrics, and database optimization.
Responsibilities
- Maintains first contact with potential participants and informs them about clinical research and available study opportunities
- Communicates protocol requirements, study procedures, stipend information, and PCRU policies to potential participants in a prompt and professional manner
- Assesses participants qualifications for participation in a study based on information gathered during the intake in accordance with study protocol inclusion/exclusion criteria and medical guidance
- Maintains source documentation, accuracy, accessibility, and confidentiality of participant records and reports
- Communicates with participants via text messaging, emailing, and other methods in compliance with regulatory requirements for study related recruitment, follow up, soliciting updated information and regular database clean up
- Schedules study screenings and cohorts/groups for dosing according to established timelines and manages appointments
- Performs database cleanup activities and other recruitment and targeted outreach projects
- May train and mentors new staff members, may cross-functional responsibilities within the recruitment department, such as participant payments, marketing, website development, and social media
Requirements
- Minimum of 3 years' experience in a clinical setting (research or healthcare)
- Minimum of 1 year experience in clinical research recruitment
- Health care practice experience with valid license (RN, LPN)
-Medical Terminology
-Ability to multi-task within multiple systems/data bases
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M3
#LI-AD3
Ref: #568-Clinical
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Location: New Haven, CT- Training 4-6 wks onsite
Position is mainly remote, unless there is a mandatory meeting or additional training.
Hours: Must be flexible, shifts are between the hours of 7:30 am- 6:30 pm Mon- Fri Sat: As needed per level of recruitment activity. Would be given advance notice if Saturday work is needed.
Type: Contract 18 Months
Overview
Volunteer Recruitment Support is responsible for registering new and current clinical research participants and conducting a series of pre-screening procedures to determine eligibility and enroll them for clinical studies. Volunteer Recruitment Support executes recruitment strategies and acts in compliance with regulatory requirements related to the protection of all participants confidential data. Additional responsibilities may include serving as preceptor for new staff in training and participating in projects within the department related to participant outreach, metrics, and database optimization.
Responsibilities
- Maintains first contact with potential participants and informs them about clinical research and available study opportunities
- Communicates protocol requirements, study procedures, stipend information, and PCRU policies to potential participants in a prompt and professional manner
- Assesses participants qualifications for participation in a study based on information gathered during the intake in accordance with study protocol inclusion/exclusion criteria and medical guidance
- Maintains source documentation, accuracy, accessibility, and confidentiality of participant records and reports
- Communicates with participants via text messaging, emailing, and other methods in compliance with regulatory requirements for study related recruitment, follow up, soliciting updated information and regular database clean up
- Schedules study screenings and cohorts/groups for dosing according to established timelines and manages appointments
- Performs database cleanup activities and other recruitment and targeted outreach projects
- May train and mentors new staff members, may cross-functional responsibilities within the recruitment department, such as participant payments, marketing, website development, and social media
Requirements
- Minimum of 3 years' experience in a clinical setting (research or healthcare)
- Minimum of 1 year experience in clinical research recruitment
- Health care practice experience with valid license (RN, LPN)
-Medical Terminology
-Ability to multi-task within multiple systems/data bases
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M3
#LI-AD3
Ref: #568-Clinical
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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1
CUSTOMER SERVICE REPRESENTATIVE
06615, Connecticut
Family Dollar
Posted today
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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