163 Customer Support jobs in Sellersburg

LHH is partnering with our client to find enthusiastic Customer Support Specialists to join their team during a busy business season. This is a fantastic opportunity for individuals who are passionate about helping others and thrive in a fast-paced, customer-focused environment. This position will sit onsite to start in Louisville, KY and then will shift to hybrid once performance has been proven. This position can also turn permanent based on performance.

Why You'll Love This Role

• Opportunity to grow into a permanent position with career advancement
• Supportive team environment with comprehensive training
• Very positive work culture
• Make a meaningful impact by helping customers with their healthcare needs

What You'll Do

• Handle inbound calls to assist customers with renewals and general inquiries
• Provide accurate information on products, pricing, and availability
• Collaborate with internal teams to resolve customer issues
• Perform data entry and maintain accurate records across platforms

What We're Looking For

• At least 1 year of customer service experience preferred (call center, retail, or face-to-face service all welcome)
• Positive, upbeat, and empathetic with a passion for helping others
• Strong verbal and written communication, excellent phone etiquette, and the ability to multitask and prioritize effectively
• Willingness to work onsite initially, with the potential to transition to a hybrid schedule once established

Schedule: Training is 8:30AM-5PM, beyond training they have shifts starting as early as 8AM and as late as 11:30AM each for 8 hours.

Lo entendemos. Tienes opciones cuando se trata de encontrar una nueva carrera. Cuando te pones un uniforme de Mosquito Joe, te conviertes en parte de la familia: un grupo de personas comprometidas con un excelente servicio al cliente y entusiastas por hacer del aire libre un lugar divertido para todos.

No se necesita experiencia. Lo capacitaremos para que pueda tener una gran carrera como especialista en atención al cliente.

¡Este trabajo es apto para estudiantes universitarios!

La duración de una temporada de mosquitos varía según la ubicación. Esto le permite maximizar su equilibrio entre el trabajo y la vida y dedicar tiempo a otras pasiones.

No somos una empresa de control de plagas común y corriente. Lo tenemos mucho mejor. Solo tratamos plagas al aire libre como mosquitos, garrapatas y pulgas, sin espacios de acceso, sin ticos ni cobertizos aterradores con los que lidiar.

Este es realmente uno de los mejores trabajos de servicio al cliente del planeta y si está listo para ser el primer punto de contacto para los clientes que buscan recuperar el control de sus actividades al aire libre, entonces viene al lugar correcto.

Su misión si decide aceptarla: responsabilidades como especialista en atención al cliente.

• Primer punto de contacto : sí, usted es el primer punto de contacto en la guerra contra los mosquitos y otros insectos molestos que pueden arruinar la diversión al aire libre. Maneje las llamadas/correspondencia de los clientes para el servicio, la programación, la facturación y las consultas sobre facturación a diario.
• Hacerlo con estilo : como primer punto de contacto de la marca Mosquito Joe, usted aporta profesionalismo siguiendo nuestro proceso Mosquito Joe. Además, va más allá para brindar una experiencia de servicio al cliente inolvidable.
• Comunicación con la oficina local y los técnicos de campo : se comunica con el personal de la sucursal para resolver problemas de servicio y programación. Estrecha comunicación con los técnicos de campo para asegurarse de que tengan los suministros adecuados para atender a los clientes.
• Embajador de la marca : administre la reputación de la marca a través del trato directo con los clientes, ya sea por teléfono o correo electrónico. La retención de clientes es un elemento clave, por lo que garantizar la satisfacción del cliente y cultivar relaciones a largo plazo también es un papel muy importante que desempeñaría.

• Te gusta jugar al detective. Cada propiedad es diferente, con diferentes problemas que resolver.
• Valora ser parte de un equipo que es como una familia y está listo para usar sus excelentes habilidades de comunicación cuando tenga la oportunidad.
• Disfrutas del trabajo de temporada. Este es el tipo de trabajo en el que trabaja duro durante algunos meses del año y puede hacer otra cosa el resto del tiempo.
• Sobresale en habilidades de organización y compromiso con la precisión en un entorno dinámico de ritmo rápido.
• Le gusta interactuar con los clientes y brindar un excelente servicio.
• Tienes fuertes habilidades de comunicación para poder explicar claramente las soluciones.
• Prosperas en un entorno de gran volumen y ritmo de vida

• Siempre trae tu juego A. Será el primer punto de contacto de nuestros clientes y será responsable de brindar la mejor experiencia de atención al cliente de su clase.
• Experto en la materia. Aprenderá las pautas adecuadas para manejar las llamadas de los clientes e identificar las necesidades de los clientes y sugerir servicios y/o productos que son específicos para las necesidades del cliente con el fin de generar ingresos.
• Manténgase en horario. Programe eficientemente las visitas de servicio y mantenga rutas eficientes que reduzcan el tiempo de manejo para los técnicos de campo.

• Excelentes habilidades interpersonales y de comunicación
• Habilidades informáticas básicas en varios software y aplicaciones basadas en la web, incluida la experiencia con los productos de Microsoft Office.
• Fuerte atención al detalle y seguimiento.
• Capacidad demostrada para priorizar tareas y administrar el tiempo de manera eficiente.
• La experiencia previa en atención al cliente/centro de llamadas es altamente deseada, pero no requerida

• Sin noches, fines de semana y días festivos limitados : trabaje duro durante la semana para poder disfrutar de las noches, los fines de semana y los días festivos con sus amigos y familiares.
• Capacitación pagada : no se necesita experiencia. Gane dinero mientras aprende y se prepara para brindar el mejor servicio posible a nuestros clientes.
• Grandes beneficios : disfrute del acceso a un automóvil provisto por una franquicia mientras trabaja y obtenga bonificaciones y reconocimiento.
• Ambiente de trabajo divertido : estamos comprometidos a hacer que el exterior sea divertido nuevamente. Si te gusta trabajar duro y divertirte mucho, este es el lugar para ti.

Healthcare Customer Support Specialist

Location: On-site in Winchester, KY

Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!

Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with the recruiter.

Join our team and make a real difference in the lives of individuals navigating crucial healthcare decisions. Maximus is seeking dependable and compassionate Customer Support Specialists (CSS) ready to deliver exceptional service.

You will receive comprehensive, paid training that equips you with the skills necessary to excel from day one, allowing you to confidently support those who need assistance in understanding and accessing healthcare programs.

Pay & Benefits

• Competitive Compensation: 15.00/hr. base pay + 10% shift differential for evening shifts.
• 500 new hire bonus and potential for up to 2,400+ in bonus opportunities, which include training completion and referrals.
• Comprehensive Insurance Coverage: Company-paid medical coverage.
• Tuition Reimbursement: Support for your ongoing education and professional development.
• Future Planning: 401(k) with company match.
• Paid Time Off Package: Includes sick leave and 11 paid holidays.
• Maximus Wellness Support: Employee Assistance Program, wellness resources, and employee discount programs.
• Work/Life Balance Support: Flexible schedules to fit your lifestyle.
• Career Growth: Access to a supportive environment with promotional opportunities.
• Meaningful Work: This role involves no cold calls, sales, or collections!

Eligibility requirements apply; ask your recruiter for more details.

Essential Duties and Responsibilities:

• Provide customer service for routine inquiries and issues across various channels (telephone, email, web chats, or written correspondence).
• Utilize a computerized system for tracking information and troubleshooting.
• Respond to customer inquiries in a courteous manner, using pre-scripted responses.
• Complete basic call logs related to phone inquiries.
• Maintain an up-to-date knowledge of client regulations and policies.
• Collaborate and provide feedback on call trends, processes, and training.

Minimum Requirements:

• High School diploma or equivalent with at least 6 months of customer service experience.
• Excellent communication skills in English, both spoken and written.
• Exceptional interpersonal skills with the ability to manage multiple tasks.
• Able to work as part of a team and meet deadlines.
• Participation in internal training is mandatory.
• Willingness to work overtime and on scheduled holidays.
• On-site presence is essential for effective collaboration.

EEO Statement: Maximus is an equal opportunity employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other protected characteristics.

Accommodations: Reasonable accommodations are provided for those needing assistance throughout the employment process due to disabilities or medical conditions.

LHH is partnering with our client to find enthusiastic Customer Support Specialists to join their team during a busy business season. This is a fantastic opportunity for individuals who are passionate about helping others and thrive in a fast-paced, customer-focused environment. This position will sit onsite to start in Louisville, KY and then will shift to hybrid once performance has been proven. This position can also turn permanent based on performance.

Why Youll Love This Role

• Opportunity to grow into a permanent position with career advancement
• Supportive team environment with comprehensive training
• Very positive work culture
• Make a meaningful impact by helping customers with their healthcare needs

What Youll Do

• Handle inbound calls to assist customers with renewals and general inquiries
• Provide accurate information on products, pricing, and availability
• Collaborate with internal teams to resolve customer issues
• Perform data entry and maintain accurate records across platforms

What Were Looking For

• At least 1 year of customer service experience preferred (call center, retail, or face-to-face service all welcome)
• Positive, upbeat, and empathetic with a passion for helping others
• Strong verbal and written communication, excellent phone etiquette, and the ability to multitask and prioritize effectively
• Willingness to work onsite initially, with the potential to transition to a hybrid schedule once established

Schedule: Training is 8:30AM-5PM, beyond training they have shifts starting as early as 8AM and as late as 11:30AM each for 8 hours.

Advance Your Career with Sagility
Sagility is a global frontrunner in business process management, dedicated to improving the member and patient experience. By integrating innovative technology with extensive healthcare expertise, we ensure outstanding results for our clients.

Join a Team That S.O.A.R.s!

• S Spark Curiosity
• O One Team, One Direction
• A Action for Results
• R Right by Right Purpose

We are eager to shape careers and are currently looking for Remote Customer Support Specialists to join our call center team. You’ll be the vital human connection that elevates our service quality.

Benefits You Will Enjoy:

• Competitive pay: $11.00 to $4.00/hour (bilingual representatives: 15.00/hour).
• Performance-based incentives.
• Comprehensive training in a state-of-the-art virtual training environment.
• Health coverage available after 90 days.
• Programs focusing on employee wellness and engagement.
• Opportunities for career advancement: 90% of our leaders started as Customer Support Specialists.

Your Role:

• Handle incoming calls with promptness and professionalism.
• Research and deliver effective resolutions to customer inquiries.
• Accurately document call details for future reference.
• Communicate with empathy and diplomacy using clear and professional language.
• Achieve team goals for quality and customer satisfaction daily.

What You Bring to the Table:

• A commitment to excellence and a positive attitude.
• Strong communication and interpersonal abilities.
• Comfortable working in a fast-paced, team-oriented environment.
• Proficiency in using various computer applications.
• A desire to exceed customer expectations and advance your career.
• Previous experience in healthcare is a plus.
• At least 1 year of experience in a call center is required.

Job Requirements:

• Must be at least 18 years old.
• High School Diploma or equivalent.
• At least 1 year in a single job, ideally in customer service.
• Reliable attendance without absences in the first 90 days.
• Typing speed of at least 25 WPM.
• Stable, hardwired internet connection with a minimum of 5 Mbps upload and 10 Mbps download speeds.
• A secure, private workspace at home.
• Flexible availability, including weekends.

Additional Perks:

• Daily Pay.
• Medical, Dental, and Vision coverage.
• Life Insurance.
• Short-Term and Long-Term Disability options.
• Flexible Spending Account (FSA).
• Employee Assistance Program.
• 401(k) with employer contribution.
• Paid Time Off (PTO).
• Tuition Reimbursement.

Take the first step toward a rewarding career.

Join Sagility today and make a positive impact!

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Kentucky (EST) United States of America

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API's proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

The Customer Support Specialist is responsible for assisting with the operational support and customer service components of the API client requirements, by working with the client to achieve acceptable outcomes.
This collaboration includes all necessary internal departments as well as outside parties to eliminate operational challenges involving clients, hotels and transportation.

This is an overnight shift: Monday through Thursday 11:00pm - 9:00am.

Essential Duties and Responsibilities

• Learn and maintain API procedures for work methodology, reservations systems and ACES. Complete Operations Agent certification process.
• Process all client requests received by API Operations department via phone, email, fax or through the API systems.
• Assess all client requirements in order of priority. Ensure hotel and transportation requests are completed.
• Build and maintain business relationship with clients by providing prompt and accurate service.
• Alert the correct hierarchy of critical issue(s), which may require management involvement for resolution for client and/or API.
• Negotiate with vendors (Hotels, Ground Transportation, others) to best support the client and API.
• Resolve client disagreements in a professional manner. Present facts to support solutions.
• Ability to work within a team environment or work independently.
• Punctual and respectful of agreed working hours.
• Other duties as assigned to assist API in achieving its operational goals and objectives.

• Excellent understanding of reservation systems, hotel room blocks/allotments, rate structure, payment forms, and booking processes required.
• Strong computer skills and working experience with airline and/or hotel reservations systems is a plus.
• Working knowledge of EXCEL, Word, Outlook and Internet research is required.
• Knowledge of Ground Transportation reservations.
• Knowledge of Hotels as a product: hotel chains, categories, and locations.
• Strong time management, to ensure that work is delivered on time.
• The ability to prioritize the work provided by others in terms of importance, is imperative to this position
• Demonstrate strong communication skills; must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written). In addition, the ability to listen actively is highly important for this job as well
• Must have an interest and ability in serving others.
• Possess outstanding relationship management and customer service orientation skills
• This is a full-time position requiring team members to be flexible to work morning, mid-day, evening and overnight shifts. Advanced notice provided and flexibility to work a varied schedule is necessary. Weekends and overtime required.