546 Fiber Installation jobs in the United States

Job DescriptionJob Description

A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

This position is located in Savannah, GA - Local candidates, please.

Position Summary:
The Fiber Installation Technician is responsible for the installation, Wi-Fi router configuration, testing/customer acceptance of the IQ Fiber FTTH service. The Fiber Installation Technician will also respond to internet service calls, service changes and disconnects. The successful candidate will have strong interpersonal skills and enjoy interacting with customers in their home or business with equipment such as routers and ONTs. A Fiber Installation Technician must have various levels of experience with the installation and repair of fiber broadband services in indoor and outdoor settings.

Essential Duties and Responsibilities:

• Perform assigned fiber internet installations following established codes, standards and norms for the industry.
• Resolve assigned fiber internet service tickets following established codes, standards and norms for the industry.
• Use problem-solving skills to properly set up initial Wi-Fi network or to diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity.
• Travel to the job site and arrive on time, in professional attire commensurate with the assigned work, with all safety gear, required tools and parts.
• Contact dispatch if help in troubleshooting or completing the install is required.
• Document actions performed, quality measures/readings, resolutions, etc. in installation order or service ticket via company provided technology.
• Utilize our systems and tools to proactively check for and resolve potential issues before marking the install or service call as complete.
• Adhere to company, industry (TIA/EIA, ANSI, BICSI) and safety standards and procedures.
• Perform basic splicing and basic fiber maintenance activities. Working knowledge of GPON and related terminals and equipment.
• Frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 100 pounds with assistance.
• Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts in all types of weather.
• Focus on meeting or exceeding individual and team objectives and key customer success metrics (Install completion, Quality, CSAT, Meantime to Resolution (MTTR), etc.).
• Interact with other teams to coordinate and disseminate information to complete job assignments and to meet Company service objectives.
• Interact with customers in a professional manner to foster positive relationships.
• Ensure vehicle has the proper equipment to complete assigned work (CPE, installation materials, tools, test equipment, etc.).
• Properly operate and maintain all assigned vehicles, equipment and tools within company safety and brand standards.
• Maintain required certifications and/or licenses.
• Maintain a professional image.
• Effectively communicate IQ Fiber’s product and service offering.
• Navigate through multiple systems.
• Perform other duties as assigned.

Qualifications:

• 2+ years installation and maintenance experience.
• Preference for operating in a fast-paced, technical environment with a high degree of critical thinking and problem solving.
• Ability to work independently in a fast-paced environment without supervision.
• Willing to learn, adapt and evolve with the team and company and develop new skills quickly.
• Strong technical aptitude with excellent end-user interaction skills.
• Must have good oral and written communications skills.
• Strong analytical and problem-solving skills.
• Experience with internet, Wi-Fi troubleshooting; ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in one or more ticketing, CRM, provisioning, ordering, scheduling, troubleshooting software and tools accessed via tablets and/or smartphones.
• Excels at explaining complex concepts simply.
• Capable of answering technical questions from technical and non-technical users.
• High school diploma or equivalent. Electronics training/Certifications a plus.
• Must be able to pass criminal background check, driving record check and drug test.
• Must have a current valid driver's license that is automotive insurable
• Flexibility to work mandatory overtime to meet business needs.
• High integrity and strong work ethic are a must.
• Attention to detail and ability to think creatively and strategically is a must.
• Excellent organization and time management skills.
• Ability to interact and communicate effectively with other team members.
• Ability to lift, push and/or carry up to 50 pounds and move up to 75 pounds without assistance.
• Ability to work at heights, off a ladder and in confined spaces.
• Ability to frequently bend, climb, squat, reach and kneel.
• Ability to ascend or descend ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms.
• Seizing, holding, grasping, turning, or otherwise working with hand(s).
• Lift hands frequently to reach above, below or at shoulder level.
• Must be able to perceive in wire and cable colors.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to , , , , , , , or protected veteran status and will not be discriminated against on the basis of .

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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Overview

MasTec Advanced Technologies is a preferred contractor for several major companies nationwide. We currently have opportunities for Fiber Installation Technicians to join our team. Our Fiber Technicians provide high-speed cable TV, phone, and internet installation to residential (and occasionally commercial) customers in the area. At MasTec, your talent and your knowledge will make the difference.

If you're ready to take a major step up in your career, we're ready to talk.

What do our Fiber Technicians do?

Our technicians perform basic to advanced installation and troubleshooting for fiber optic broadband equipment and services. They complete installations, repairs, splicing, and integrations to existing infrastructure.

Some essential duties of our fiber technicians are to:

• Install, splice, repair, and terminate fiber-optic cables and connectors in both indoor and outdoor settings with new and existing fiber optic infrastructure.

• Maintaining detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.

• Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments

• Ensure that the highest quality of service is provided to promote superior customer satisfaction.

• Maintain strict adherence to safety protocols and procedures in this safety-sensitive role

What we're looking for:

• You take customer service seriously and set the example

• You know or are motivated to learn the latest technologies and you're ready to master whatever's next

• You enjoy multi-tasking and working independently

• You advise and recommend the best solutions and products to meet the customer's needs

What we're offering:

• Competitive wages!

• Paid training - focused on safety, customer service, technology, products, and on-site sales techniques

• High quality tools, uniform, work van and gas card

• Medical, dental and vision benefits options

• 401(k) with a company match

• Employee stock purchase plan

• Paid time off

• Highly independent work environment

• A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians

Pay: $22 - $24

What we require:

• Be able to lift 60-80 pounds and climb 28-36 foot ladders

• A valid driver's license

• Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check

• Be able to work a flexible schedule that includes weekends or evenings

About MasTec Advanced Technologies

MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the "clean boot, white glove" service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

UNAVAILABLE

UNAVAILABLE

Overview

MasTec Advanced Technologies is a preferred contractor for several major companies nationwide. We currently have opportunities for Fiber Installation Technicians to join our team. Our Fiber Technicians provide high-speed cable TV, phone, and internet installation to residential (and occasionally commercial) customers in the area. At MasTec, your talent and your knowledge will make the difference.

If you're ready to take a major step up in your career, we're ready to talk.

What do our Fiber Technicians do?

Our technicians perform basic to advanced installation and troubleshooting for fiber optic broadband equipment and services. They complete installations, repairs, splicing, and integrations to existing infrastructure.

Some essential duties of our fiber technicians are to:

• Install, splice, repair, and terminate fiber-optic cables and connectors in both indoor and outdoor settings with new and existing fiber optic infrastructure.

• Maintaining detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.

• Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments

• Ensure that the highest quality of service is provided to promote superior customer satisfaction.

• Maintain strict adherence to safety protocols and procedures in this safety-sensitive role

What we're looking for:

• You take customer service seriously and set the example

• You know or are motivated to learn the latest technologies and you're ready to master whatever's next

• You enjoy multi-tasking and working independently

• You advise and recommend the best solutions and products to meet the customer's needs

What we're offering:

• Competitive wages!

• Paid training - focused on safety, customer service, technology, products, and on-site sales techniques

• High quality tools, uniform, work van and gas card

• Medical, dental and vision benefits options

• 401(k) with a company match

• Employee stock purchase plan

• Paid time off

• Highly independent work environment

• A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians

Pay: $22 - $24

What we require:

• Be able to lift 60-80 pounds and climb 28-36 foot ladders

• A valid driver's license

• Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check

• Be able to work a flexible schedule that includes weekends or evenings

About MasTec Advanced Technologies

MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the "clean boot, white glove" service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

UNAVAILABLE

UNAVAILABLE

Overview
MasTec Advanced Technologies is a preferred contractor for several major companies nationwide. We currently have opportunities for **Fiber Installation Technicians** to join our team. Our Fiber Technicians provide high-speed cable TV, phone, and internet installation to residential (and occasionally commercial) customers in the area. At MasTec, your talent and your knowledge will make the difference.
If you're ready to take a major step up in your career, we're ready to talk.
**What do our Fiber Technicians do?**
Our technicians perform basic to advanced installation and troubleshooting for fiber optic broadband equipment and services. They complete installations, repairs, splicing, and integrations to existing infrastructure.
Some essential duties of our fiber technicians are to:
+ Install, splice, repair, and terminate fiber-optic cables and connectors in both indoor and outdoor settings with new and existing fiber optic infrastructure.
+ Maintaining detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.
+ Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments
+ Ensure that the highest quality of service is provided to promote superior customer satisfaction.
+ Maintain strict adherence to safety protocols and procedures in this safety-sensitive role
**What we're looking for:**
+ You take customer service seriously and set the example
+ You know or are motivated to learn the latest technologies and you're ready to master whatever's next
+ You enjoy multi-tasking and working independently
+ You advise and recommend the best solutions and products to meet the customer's needs
**What we're offering:**
+ Competitive wages!
+ Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
+ High quality tools, uniform, work van and gas card
+ Medical, dental and vision benefits options
+ 401(k) with a company match
+ Employee stock purchase plan
+ Paid time off
+ Highly independent work environment
+ A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians
Pay: $22 - $24
**What we require:**
+ Be able to lift 60-80 pounds and climb 28-36 foot ladders
+ A valid driver's license
+ Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check
+ Be able to work a flexible schedule that includes weekends or evenings
**About MasTec Advanced Technologies**
MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the "clean boot, white glove" service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.
**MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.**
UNAVAILABLE
UNAVAILABLE

Overview
MasTec Advanced Technologies is a preferred contractor for several major companies nationwide. We currently have opportunities for **Fiber Installation Technicians** to join our team. Our Fiber Technicians provide high-speed cable TV, phone, and internet installation to residential (and occasionally commercial) customers in the area. At MasTec, your talent and your knowledge will make the difference.
If you're ready to take a major step up in your career, we're ready to talk.
**What do our Fiber Technicians do?**
Our technicians perform basic to advanced installation and troubleshooting for fiber optic broadband equipment and services. They complete installations, repairs, splicing, and integrations to existing infrastructure.
Some essential duties of our fiber technicians are to:
+ Install, splice, repair, and terminate fiber-optic cables and connectors in both indoor and outdoor settings with new and existing fiber optic infrastructure.
+ Maintaining detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.
+ Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments
+ Ensure that the highest quality of service is provided to promote superior customer satisfaction.
+ Maintain strict adherence to safety protocols and procedures in this safety-sensitive role
**What we're looking for:**
+ You take customer service seriously and set the example
+ You know or are motivated to learn the latest technologies and you're ready to master whatever's next
+ You enjoy multi-tasking and working independently
+ You advise and recommend the best solutions and products to meet the customer's needs
**What we're offering:**
+ Competitive wages!
+ Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
+ High quality tools, uniform, work van and gas card
+ Medical, dental and vision benefits options
+ 401(k) with a company match
+ Employee stock purchase plan
+ Paid time off
+ Highly independent work environment
+ A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians
Pay: $22 - $24
**What we require:**
+ Be able to lift 60-80 pounds and climb 28-36 foot ladders
+ A valid driver's license
+ Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check
+ Be able to work a flexible schedule that includes weekends or evenings
**About MasTec Advanced Technologies**
MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the "clean boot, white glove" service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.
**MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.**
UNAVAILABLE
UNAVAILABLE

Overview
MasTec Advanced Technologies is a preferred contractor for several major companies nationwide. We currently have opportunities for **Fiber Installation Technicians** to join our team. Our Fiber Technicians provide high-speed cable TV, phone, and internet installation to residential (and occasionally commercial) customers in the area. At MasTec, your talent and your knowledge will make the difference.
If you're ready to take a major step up in your career, we're ready to talk.
**What do our Fiber Technicians do?**
Our technicians perform basic to advanced installation and troubleshooting for fiber optic broadband equipment and services. They complete installations, repairs, splicing, and integrations to existing infrastructure.
Some essential duties of our fiber technicians are to:
+ Install, splice, repair, and terminate fiber-optic cables and connectors in both indoor and outdoor settings with new and existing fiber optic infrastructure.
+ Maintaining detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.
+ Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments
+ Ensure that the highest quality of service is provided to promote superior customer satisfaction.
+ Maintain strict adherence to safety protocols and procedures in this safety-sensitive role
**What we're looking for:**
+ You take customer service seriously and set the example
+ You know or are motivated to learn the latest technologies and you're ready to master whatever's next
+ You enjoy multi-tasking and working independently
+ You advise and recommend the best solutions and products to meet the customer's needs
**What we're offering:**
+ Competitive wages!
+ Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
+ High quality tools, uniform, work van and gas card
+ Medical, dental and vision benefits options
+ 401(k) with a company match
+ Employee stock purchase plan
+ Paid time off
+ Highly independent work environment
+ A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians
Pay: $22 - $24
**What we require:**
+ Be able to lift 60-80 pounds and climb 28-36 foot ladders
+ A valid driver's license
+ Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check
+ Be able to work a flexible schedule that includes weekends or evenings
**About MasTec Advanced Technologies**
MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the "clean boot, white glove" service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.
**MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.**
UNAVAILABLE
UNAVAILABLE

Overview
MasTec Advanced Technologies is a preferred contractor for several major companies nationwide. We currently have opportunities for **Fiber Installation Technicians** to join our team. Our Fiber Technicians provide high-speed cable TV, phone, and internet installation to residential (and occasionally commercial) customers in the area. At MasTec, your talent and your knowledge will make the difference.
If you're ready to take a major step up in your career, we're ready to talk.
**What do our Fiber Technicians do?**
Our technicians perform basic to advanced installation and troubleshooting for fiber optic broadband equipment and services. They complete installations, repairs, splicing, and integrations to existing infrastructure.
Some essential duties of our fiber technicians are to:
+ Install, splice, repair, and terminate fiber-optic cables and connectors in both indoor and outdoor settings with new and existing fiber optic infrastructure.
+ Maintaining detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.
+ Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments
+ Ensure that the highest quality of service is provided to promote superior customer satisfaction.
+ Maintain strict adherence to safety protocols and procedures in this safety-sensitive role
**What we're looking for:**
+ You take customer service seriously and set the example
+ You know or are motivated to learn the latest technologies and you're ready to master whatever's next
+ You enjoy multi-tasking and working independently
+ You advise and recommend the best solutions and products to meet the customer's needs
**What we're offering:**
+ Competitive wages!
+ Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
+ High quality tools, uniform, work van and gas card
+ Medical, dental and vision benefits options
+ 401(k) with a company match
+ Employee stock purchase plan
+ Paid time off
+ Highly independent work environment
+ A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians
Pay: $22 - $24
**What we require:**
+ Be able to lift 60-80 pounds and climb 28-36 foot ladders
+ A valid driver's license
+ Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check
+ Be able to work a flexible schedule that includes weekends or evenings
**About MasTec Advanced Technologies**
MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the "clean boot, white glove" service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.
**MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.**
UNAVAILABLE
UNAVAILABLE

Overview
**POSITION PURPOSE:**
As a Fiber Installation Technician, you will be involved in hands-on work in the field and will be responsible for installing, maintaining, and troubleshooting fiber-optic cables and related equipment. The work performed must follow safety guidelines.
**ESSENTIAL DUTIES:**
+ Install, splice, and terminate fiber-optic cables and connectors in both indoor and outdoor settings. Ensure proper routing and organization of cables to meet industry standards.
+ Conduct thorough testing and quality assurance checks to verify the functionality and performance of the installed fiber optic connections. Identify and resolve issues as needed.
+ Perform routine maintenance and repair activities on fiber-optic equipment and network infrastructure to ensure uninterrupted service. Respond to service outages promptly and restore connectivity.
+ Maintain detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.
+ Interact with customers in a professional and customer-focused manner. Address their inquiries, explain service options, and provide technical support when required.
+ Maintain safe work environment by following safe practices and adhering to safety policies. Report any accidents, losses, injuries or property damage to supervisor and customer based on established policies
+ Collaborate with colleagues and other teams to resolve complex technical issues and coordinate on network expansion projects.
+ Accurately manage inventory, ensuring correct device counts and records
+ Update and improve job knowledge by participating in educational opportunities, reading technical publications, and up-training.
+ Enhance the organization's reputation through personal accountability for accomplishing new and different requests and always striving to add value.
+ Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments.
+ Accurately report all time worked and notify management or human resources of any questions, issues or concerns in this regard.
+ Ensure that the highest quality of service is provided to promote superior customer satisfaction.
+ Maintain punctual, regular and consistent attendance.
+ Self-monitor performance through scorecard reports.
**OTHER DUTIES:**
+ Read and interpret safety rules, operating/maintenance instructions and procedure manuals.
+ Mentor new employees as needed.
+ Attend scheduled team meetings.
+ Effectively cross-train on additional services to meet customer demand.
+ Positively represent MasTec Advanced Technologies and our Partner to our customers with consistent professionalism, showing ID and being properly dressed in uniform.
+ Perform general clerical work such as filing, copying, mailing, etc.
+ Perform other duties as assigned.
_INCUMBENTS ARE HELD ACCOUNTABLE FOR ALL DUTIES OF THIS JOB_
**JOB SPECIFICATIONS**
Required Knowledge/Skills/Attributes
+ Requires a proven ability to work independently, prioritize tasks and organize effectively.
+ Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner
+ Requires a proven ability to work independently, prioritize tasks and organize effectively.
+ Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment including gaffs, ladders and fully loaded tool belts
+ Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment
+ Ability to accurately measure distances, using tapes and other measuring devices
+ Ability to carry, climb and operate extension ladder, (approximately 32ft high and 90 pounds)
+ Ability to climb poles using gaffs, hooks and climbing belt as needed
+ Ability to differentiate between different sizes and colors of wires
+ Ability to make cable connections in tight spaces by bending, reaching and twisting
+ Ability to perform job from high places (i.e. poles and roofs)
+ Ability to work while standing 50-70% of the time
+ Ability to work with small components and wires to make cable connections
+ Ability to use handheld communication devices and applications
+ Ability to travel (including during inclement weather) to and from assigned territories and company facilities
+ Ability to work outside for extended periods in any season and/or during inclement weather
+ Familiarity with computer operating systems, and a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters and wireless devices), and computer software applications
+ Ability to complete documentation accurately
+ Moderate understanding of IP networks
+ Basic understanding of Time Division Multiplexing (TDM)
+ Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.)
+ Must possess a strong ability to read and use maps to identify routes to customer homes.
+ Must have the ability to safely operate a company vehicle
+ Ability to use basic cable installation tools and hand tools (electric drills, hammers, wrenches, screwdrivers) and perform jobs from high places (on poles and roofs,) including climbing poles with proper equipment (safety belt, strap, climbers,) ladders, and bucket trucks (18 to 20 feet,) as determined by the system's requirements.
+ Reads general system layouts from blueprints, basic knowledge of mathematics
+ Knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA), various state and local codes including G.O. 95 and G.O. 128, (when applicable,) and the policies and procedures for CATV installation activities.
+ Manipulates connectors, fasteners, wire and use hand tools, works in areas with exposure to moderate noise levels.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Vision ability: close vision, peripheral vision and ability to adjust focus and able to manipulate objects such as pens, keyboard and mouse.
+ Normal work shift may include weekends; may include 10 hour days for 4 days a week and available to work overtime including weekends, evenings and holidays.
+ Exposure to moderate noise level, dogs or other animals, construction areas, or the public in general, may be a concern.
Education
+ Must have a High School Diploma or GED. Technician training or certification in fiber optics is a plus.
Experience/Qualifications
+ Previous experience in fiber optic cable installation and FTTH deployment
+ Knowledge of splicing and termination technicains
+ Familiarity with FTTH equipment and hardware
+ Strong Problem-solving skills and attention to detail
+ Physical fitness and the ability to work in various environmental conditions
**WORKING CONDITIONS:**
Requires ability to travel and drive to job sites daily. Must have, prior to, and throughout employment, an acceptable background and current, valid driver's license to commute to customer homes.
+ Frequently: Standing, walking, lifting up to 15 pounds, carrying up to 10 pounds, reaching, handling, talking, hearing, repetitive motion, eye/hand coordination. Frequently: Standing, walking, lifting up to 50 pounds, carrying up to 50 pounds, climbing a 40-foot ladder, balancing, stooping, kneeling, crouching, reaching, handling, talking, hearing, repetitive motion, eye/hand/foot coordination.
+ While performing the duties of this job, the employee is exposed to extreme weather conditions.
+ The noise level in the work environment is usually moderate.
+ Overtime and weekend work is highly possible and may be expected in order to perform the essential functions of the position. Hours fluctuate throughout the year with the busiest times during the summer months.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
**NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.**
**What we're offering:**
+ Competitive wages!
+ Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
+ High quality tools, uniform, work van and gas card
+ Medical, dental and vision benefits options
+ 401(k) with a company match
+ Employee stock purchase plan
+ Paid time off
+ Highly independent work environment
+ A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians
Pay: $22 - $24
**What we require:**
+ Be able to lift 60-80 pounds and climb 28-36 foot ladders
+ A valid driver's license
+ Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check
+ Be able to work a flexible schedule that includes weekends or evenings
**About MasTec Advanced Technologies**
MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the "clean boot, white glove" service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.
**MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.**
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Overview
MasTec Advanced Technologies is a preferred contractor for several major companies nationwide. We currently have opportunities for **Fiber Installation Technicians** to join our team. Our Fiber Technicians provide high-speed cable TV, phone, and internet installation to residential (and occasionally commercial) customers in the area. At MasTec, your talent and your knowledge will make the difference.
If you're ready to take a major step up in your career, we're ready to talk.
**What do our Fiber Technicians do?**
Our technicians perform basic to advanced installation and troubleshooting for fiber optic broadband equipment and services. They complete installations, repairs, splicing, and integrations to existing infrastructure.
Some essential duties of our fiber technicians are to:
+ Install, splice, repair, and terminate fiber-optic cables and connectors in both indoor and outdoor settings with new and existing fiber optic infrastructure.
+ Maintaining detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.
+ Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments
+ Ensure that the highest quality of service is provided to promote superior customer satisfaction.
+ Maintain strict adherence to safety protocols and procedures in this safety-sensitive role
**What we're looking for:**
+ You take customer service seriously and set the example
+ You know or are motivated to learn the latest technologies and you're ready to master whatever's next
+ You enjoy multi-tasking and working independently
+ You advise and recommend the best solutions and products to meet the customer's needs
**What we're offering:**
+ Competitive wages!
+ Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
+ High quality tools, uniform, work van and gas card
+ Medical, dental and vision benefits options
+ 401(k) with a company match
+ Employee stock purchase plan
+ Paid time off
+ Highly independent work environment
+ A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians
Pay: $22 - $24
**What we require:**
+ Be able to lift 60-80 pounds and climb 28-36 foot ladders
+ A valid driver's license
+ Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check
+ Be able to work a flexible schedule that includes weekends or evenings
**About MasTec Advanced Technologies**
MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the "clean boot, white glove" service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.
**MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.**
UNAVAILABLE
UNAVAILABLE