200 Flexible Hours jobs in Milford Square

Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortless. It's simple: deliver from a facility near you straight to the customer! You’ll be delivering everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more. 

Sign up to be a Gopuff Delivery Partner today and experience the easiest way to earn big!

Why should you partner with Gopuff?

• Earn an upfront amount for every order you deliver, even if it's canceled by the customer
• Keep 100% of your tips + earn extra with special incentives
• Earn Wait Pay when you schedule your time with us (varies by market)
• Choose your own schedule and deliver when you want
• No restaurants, no riders - deliver from a familiar, centralized facility. That’s it!

What you’ll need to get started:

• Be at least 21 years or older
• Valid U. S. driver’s license
• Vehicle with insurance + registration in your name
• Smartphone
• Willing & able to pass a pre-paid alcohol delivery training course (where applicable)

How it works:

• Login to the Gopuff Driver app from your local facility
• Get trip offers and pick up your orders inside
• Deliver to happy customers

No previous delivery experience required. Sign up today and start earning!

–

Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you can make your own schedule and drive as little, or as much as you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other delivery, gig, or ridesharing services to sign up. 

SIGN UP NOW!

Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortless. It's simple: deliver from a facility near you straight to the customer! You’ll be delivering everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more. 

Sign up to be a Gopuff Delivery Partner today and experience the easiest way to earn big!

Why should you partner with Gopuff?

• Earn an upfront amount for every order you deliver, even if it's canceled by the customer
• Keep 100% of your tips + earn extra with special incentives
• Earn Wait Pay when you schedule your time with us (varies by market)
• Choose your own schedule and deliver when you want
• No restaurants, no riders - deliver from a familiar, centralized facility. That’s it!

What you’ll need to get started:

• Be at least 21 years or older
• Valid U. S. driver’s license
• Vehicle with insurance + registration in your name
• Smartphone
• Willing & able to pass a pre-paid alcohol delivery training course (where applicable)

How it works:

• Login to the Gopuff Driver app from your local facility
• Get trip offers and pick up your orders inside
• Deliver to happy customers

No previous delivery experience required. Sign up today and start earning!

–

Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you can make your own schedule and drive as little, or as much as you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other delivery, gig, or ridesharing services to sign up. 

SIGN UP NOW!

Location:

Ann's Choice by Erickson Senior Living

Join our team as a Registered Nurse (RN). The RN promotes, restores, and maintains resident’s health and wellbeing by collaborating with providers, the interdisciplinary team, and care associates. The RN’s primary role is to provide physical and psych-social support to residents and families.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options

• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law

• 401k for all team members 18 and over with a company 3% match

• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age

• Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members

• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Compensation: $37-$49/hr, plus differentials. Hourly rate based on years of experience.

Schedule: 3:00pm- 11:30pm Week 1: Tuesday, Saturday Week 2: Sunday, Thursday, with Opportunity to Pick Up

.

How you will make an impact

• Developing relationships with the residents and their families using a consistent caregiver approach, supporting the resident’s physical, spiritual, emotional, and clinical needs, and focusing on placing the resident first.

• Performing all clinical duties in accordance with the state nurse practice act and nursing standards of practice

• Promoting resident’s independence by establishing resident care goals, teaching resident/family members to understand a resident’s condition, medication, and self-care skills

• Monitoring a resident clinical and care conditions to identify any changes in status and acting on those changes to ensure patient comfort and safety

• Working alongside the care associates to perform routine nursing care to assigned residents as needed

• Maintaining infection prevention practices, administering medications, and performing treatments per orders.

• Developing and coordinating a comprehensive Holistic plan of care to meet the resident’s clinical and care needs in collaboration with the interdisciplinary and neighborhood team

• Supporting resident’s preferences, routines, and choices in resident’s electronic medical record

• Ensuring that documentation is current, accurate, and timely.

• Participating in care conferences for designated residents as requested by Clinical Manager

What you will need

• Must have a minimum of 6 months experience as an RN

• Experience in caring for seniors or senior with cognitive impairment preferred

• Basic computer skills required including experience with Microsoft Office, internet and web applications

• Experience with an electronic medical record is preferred

• Must have an active RN license in the state in which they will practice

• CPR certification required.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Ann’s Choice is a beautiful 103-acre continuing care retirement community in Bucks County, Pennsylvania. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Ann's Choice helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Location:
Ann's Choice by Erickson Senior Living
Join our team as a Registered Nurse (RN). The RN promotes, restores, and maintains resident's health and wellbeing by collaborating with providers, the interdisciplinary team, and care associates. The RN's primary role is to provide physical and psych-social support to residents and families.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!

Compensation: $37-$49/hr, plus differentials. Hourly rate based on years of experience.

Schedule: 3:00pm- 11:30pm Week 1: Tuesday, Saturday Week 2: Sunday, Thursday, with Opportunity to Pick Up

How you will make an impact

• Developing relationships with the residents and their families using a consistent caregiver approach, supporting the resident's physical, spiritual, emotional, and clinical needs, and focusing on placing the resident first.
• Performing all clinical duties in accordance with the state nurse practice act and nursing standards of practice
• Promoting resident's independence by establishing resident care goals, teaching resident/family members to understand a resident's condition, medication, and self-care skills
• Monitoring a resident clinical and care conditions to identify any changes in status and acting on those changes to ensure patient comfort and safety
• Working alongside the care associates to perform routine nursing care to assigned residents as needed
• Maintaining infection prevention practices, administering medications, and performing treatments per orders.
• Developing and coordinating a comprehensive Holistic plan of care to meet the resident's clinical and care needs in collaboration with the interdisciplinary and neighborhood team
• Supporting resident's preferences, routines, and choices in resident's electronic medical record
• Ensuring that documentation is current, accurate, and timely.
• Participating in care conferences for designated residents as requested by Clinical Manager

What you will need

• Must have a minimum of 6 months experience as an RN
• Experience in caring for seniors or senior with cognitive impairment preferred
• Basic computer skills required including experience with Microsoft Office, internet and web applications
• Experience with an electronic medical record is preferred
• Must have an active RN license in the state in which they will practice
• CPR certification required.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Ann's Choice is a beautiful 103-acre continuing care retirement community in Bucks County, Pennsylvania. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Ann's Choice helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Work Location:

Flourtown, Pennsylvania, United States of America

Hours:

20

Pay Details:

$21.00 - $26.25 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.

Depth & Scope:

• Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store

• Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently

• Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy

• Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary

• Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately

• Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs

• Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions

• Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management

• Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer

• Verifies customers' identities by following customer authentication policies & procedures

• Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary

• Adheres to safe deposit box procedures/operations and guidelines

• Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times

• Accountable for ensuring confidential customer information is securely stored throughout the day

• Understands the importance of and follows dual control

• Follows all security and audit measures to minimize potential loss

• Utilizes bank tools and processes to detect, address and prevent fraud

• Expected to complete all required in-classroom training and on-line training by established due dates

Education & Experience:

• High school diploma or GED

• 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience

• Ability to work during operating hours to include weekends, evenings, holidays as scheduled

• Demonstrated Customer Service skills preferred

• Strong organizational skills

• Detail-oriented

• Ability to function in a fast-paced and changing environment

• Excellent communication skills with ability to be concise, clear and consistent

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional

• International Travel - Never

• Performing sedentary work - Continuous

• Performing multiple tasks - Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds - Occasional

• Sitting - Continuous

• Standing - Frequent

• Walking - Occasional

• Moving safely in confined spaces - Occasional

• Lifting/Carrying (under 25 lbs.) - Occasional

• Lifting/Carrying (over 25 lbs.) - Never

• Squatting - Occasional

• Bending - Occasional

• Kneeling - Never

• Crawling - Never

• Climbing - Never

• Reaching overhead - Never

• Reaching forward - Occasional

• Pushing - Never

• Pulling - Never

• Twisting - Never

• Concentrating for long periods of time - Continuous

• Applying common sense to deal with problems involving standardized situations - Continuous

• Reading, writing and comprehending instructions - Continuous

• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Work Location:

Montgomeryville, Pennsylvania, United States of America

Hours:

40

Pay Details:

$24.00 - $33.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines. The role will lead, coach and develop colleagues toward achieving overall store results to include operational excellence, store advice and referral goals, and personal development objectives.

Depth & Scope:

• Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines

• Leads all activities related to the Teller line from Operations to sales and servicing; including Teller Coaching and performing effective lobby leadership

• Leads a team in completing day-to-day processes/transactions/activities, involving multiple steps and systems

• Requires knowledge and understanding of a range of products and services, processes and systems in a set of focus areas, where transactions could be characterized by low to moderate risk

• Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions. Manages the Store currency levels, tracks currency shipments and deliveries.

• Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety

• Engages Customers, assesses needs, responds by providing service(s) or guidance

• Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short term

• Coaches Teller team on financial transactions, customer experience, effective referral opportunities

• Plans, organizes and coordinates the activities for own area and resolves operational issues

• Manages team requiring workforce to decision on acceptable level of risk - specifically low risk potential (loss/reputational) transactions and/or requests

• Provides decision making authority of issues managed generally limited to non-standard issues or exceptions

• Provides leadership on day to-day issues on the Teller line, determining the most appropriate course of action for resolution, or escalates as required

• Leads by example and coaches Teller team on achieving individual performance metrics

• Partners with Store Leadership to achieve both store and individual performance metrics

• Ensures accurate use of all equipment by staff

Education & Experience:

• Undergraduate degree preferred and/or

• 2+ years of relevant experience

• Excellent organization, interpersonal and communication skills

• Sound judgment in decision making and problem solving

• Demonstrated knowledge of Banking Compliance Regulations

Customer Accountabilities:

• Shared accountability with Store Leaders for Lobby Leadership

• Acts as a contributor in achieving an overall Legendary Customer experience in the Store

• Leads, coaches, and proactively models exceptional service at every customer interaction in the lobby and on the frontline

• Responsible for maintaining optimal colleague scheduling to ensure customer demands and compliance requirements are met

• Supports and coaches frontline colleagues on effective customer complaint resolution

• Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements

• Leads the execution of the Store LEI plan/objectives; supports the execution of the Store advice plan/objectives

• Leads and coaches frontline team on advice giving strategies and overall product and services acumen

• Leads and coaches on advice delivery to improve the customer experience and overall profitability of the Bank

• Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs

• Ownership/oversight of simple to complex daily Store administrative duties

• Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures

Shareholder Accountabilities:

• Manages the service team promoting a positive customer and colleague experience

• Leads and develops a team of service colleagues, provides coaching on delivering effective customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall customer experience

• Responsible for cash control of the store. Leads and enforces proper cash control procedures to bolster security and eliminate fraud and cash loss

• Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers senior service team to act as a point of escalation for customer concerns, and takes personal ownership when concerns cannot be managed at junior levels

• Contributes to the execution and achievement of the team and the Store's customer experience targets by coaching/modeling appropriate attributes and behaviors

• May assist Regional Operational Officers in audits and various operational reviews

Employee/Team Accountabilities:

• Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues

• Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner

• Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding customer interactions, products and services, etc.)

• Manages colleagues in compliance of all policies, procedures and guidelines

• Supports, mentors and coaches team members in their professional development

• Creates and fosters a cohesive team and promotes a strong colleague experience

• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams

• Onboards team members to ensure a positive experience and proficiency in role

• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes

• Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

• Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives

• Acts as a brand champion for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional

• International Travel - Never

• Performing sedentary work - Continuous

• Performing multiple tasks - Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds - Occasional

• Sitting - Continuous

• Standing - Occasional

• Walking - Occasional

• Moving safely in confined spaces - Occasional

• Lifting/Carrying (under 25 lbs.) - Occasional

• Lifting/Carrying (over 25 lbs.) - Never

• Squatting - Occasional

• Bending - Occasional

• Kneeling - Never

• Crawling - Never

• Climbing - Never

• Reaching overhead - Never

• Reaching forward - Occasional

• Pushing - Never

• Pulling - Never

• Twisting - Never

• Concentrating for long periods of time - Continuous

• Applying common sense to deal with problems involving standardized situations - Continuous

• Reading, writing and comprehending instructions - Continuous

• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Chalfont, Pennsylvania, United States of America
**Hours:**
40
**Pay Details:**
$24.00 - $33.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, the Store Supervisor is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations. The role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences.
**Depth & Scope:**
+ Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experiences
+ Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines
+ Closely monitors workflows for the teller team and platform, prioritizing tasks and delegating duties and responsibilities
+ Work focus time horizon is generally short term with low to moderate risk
+ Demonstrates understanding of bank operational policies, procedures and regulations and establishes expectations, delegates tasks as appropriate and educates the team on how they play a part in managing risk and protecting TD Bank, Employees and our Customers
+ Drives operational excellence in the Store, including but not limited to cash handling, vault management, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
+ Engages in conversations with customers about loan products, facilitates the application intake so must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
+ Leads, develops and coaches the team on delivering effective Customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall Customer experience
+ Proficient in Customer relationship tools, services, products and campaigns to support the teams in advocating for the Customer by promoting these items and educating the Customers to assist with their financial needs
+ Requires knowledge and understanding of financial literacy/a broad range of products, services and tools aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
+ Acquires and deepens the Store Customer base through a variety of proactive sales and service activities utilizing generated leads specific to (Small Business, Residential Mortgages, Customers that show a need in a more complex product)
+ Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization
**Education & Experience:**
+ HS Diploma or GED required; undergraduate degree preferred
+ 2+ years related experience working with customers and or sales in any capacity or equivalent
+ Notary License (preferred)
+ Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service
+ Proven ability to meet and exceed Customers' expectations
+ Strong organization skills to handle multiple tasks in a fast-paced environment
+ Effective verbal and written communication skills
+ Sound judgment in decision making and problem solving
+ Ability to multi-task and maintain order in the Store
+ Good working knowledge of Outlook, Lotus Notes, Word and Excel
+ Ability to supervise and lead others
+ Ability to provide community services
**Customer Accountabilities:**
+ Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations
+ Proficient in all products and services to provide consultative advice to Customers as well as coaches and mentors the Store team to deliver on these items
+ Leads, coaches, and drives exceptional service at every Customer interaction in the lobby and on the frontline
+ Completes Customer transactions and utilizes Customer relationship management tools to engage in needs based conversations
+ Engages in Lobby leadership and represents TD as the first point of contact for Customer inquiries and escalations; taking ownership and remediating any Customer complaints
+ Leads the execution of the Store Customer experience plan/objectives; supports the execution of the Store advice plan/objectives while ensuring operational excellence
+ Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers colleagues to act as a point of escalation for Customer concerns, and takes personal ownership when concerns cannot be managed at junior levels
+ Responsible for a legendary service process in the Store, which includes responsibility for over the counter transactions and more complex sales and service questions and requests
+ Leads and coaches frontline colleagues on effective Customer complaint resolution
+ Shared accountability with Store Leaders for Lobby Leadership
+ Acts as leader in achieving an overall Legendary Customer experience in the Store
+ Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met
+ Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
+ Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs
+ Decisions more advanced transactions as well as processes transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures
**Shareholder Accountabilities:**
Operational Accountability
+ Strong working knowledge of all operational systems and databases
+ Responsible for Vault Management, including the auditing, reporting, and balancing. Manages the Store currency levels, tracks currency shipments and deliveries
+ Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety
+ Plans, organizes and coordinates the activities for own area and resolves operational issues/escalations within the Store
+ Ownership/oversight of simple to complex daily branch administrative duties
+ Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact Store financial results
+ Responsible for Operational excellence and compliance in the Store to include cash control procedures to bolster security and eliminate fraud and cash loss leading the team to follow policy and procedure for Customer Authentication
+ Understands and applies operating policies and procedures
+ Contributes to business objectives for Operational Excellence
+ Supports the timely and accurate completion of business processes and procedures
+ Escalates non-standard or high-risk transactions/activities as necessary
+ Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations
+ Supports and participates in process improvement opportunities
+ Ensures necessary due diligence to support the accuracy of all Customer transactions/activities
+ Is knowledgeable of and complies with Bank Code of Conduct
**Employee/Team Accountabilities:**
+ Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues
+ Contributes to the process of setting daily objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
+ Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding Customer interactions, products and services, etc.)
+ Supports, mentors and coaches team members in their professional development
+ Creates and fosters a cohesive team and promotes a strong colleague experience
+ Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
+ Onboards team members to ensure a positive experience and proficiency in role
+ Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
+ Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
+ Acts as a brand champion for your business area/function and the bank, both internally and/or externally
+ Under the direction of the Manager, participates in performance management activities of the teller team and platform team
**OCC Language:**
+ This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
+ Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
+ Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
+ Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Continuous
Standing - Frequent
Walking -Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) -Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Harleysville, Pennsylvania, United States of America
**Hours:**
40
**Pay Details:**
$24.00 - $33.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, the Store Supervisor is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations. The role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences.
**Depth & Scope:**
+ Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experiences
+ Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines
+ Closely monitors workflows for the teller team and platform, prioritizing tasks and delegating duties and responsibilities
+ Work focus time horizon is generally short term with low to moderate risk
+ Demonstrates understanding of bank operational policies, procedures and regulations and establishes expectations, delegates tasks as appropriate and educates the team on how they play a part in managing risk and protecting TD Bank, Employees and our Customers
+ Drives operational excellence in the Store, including but not limited to cash handling, vault management, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
+ Engages in conversations with customers about loan products, facilitates the application intake so must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
+ Leads, develops and coaches the team on delivering effective Customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall Customer experience
+ Proficient in Customer relationship tools, services, products and campaigns to support the teams in advocating for the Customer by promoting these items and educating the Customers to assist with their financial needs
+ Requires knowledge and understanding of financial literacy/a broad range of products, services and tools aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
+ Acquires and deepens the Store Customer base through a variety of proactive sales and service activities utilizing generated leads specific to (Small Business, Residential Mortgages, Customers that show a need in a more complex product)
+ Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization
**Education & Experience:**
+ HS Diploma or GED required; undergraduate degree preferred
+ 2+ years related experience working with customers and or sales in any capacity or equivalent
+ Notary License (preferred)
+ Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service
+ Proven ability to meet and exceed Customers' expectations
+ Strong organization skills to handle multiple tasks in a fast-paced environment
+ Effective verbal and written communication skills
+ Sound judgment in decision making and problem solving
+ Ability to multi-task and maintain order in the Store
+ Good working knowledge of Outlook, Lotus Notes, Word and Excel
+ Ability to supervise and lead others
+ Ability to provide community services
**Customer Accountabilities:**
+ Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations
+ Proficient in all products and services to provide consultative advice to Customers as well as coaches and mentors the Store team to deliver on these items
+ Leads, coaches, and drives exceptional service at every Customer interaction in the lobby and on the frontline
+ Completes Customer transactions and utilizes Customer relationship management tools to engage in needs based conversations
+ Engages in Lobby leadership and represents TD as the first point of contact for Customer inquiries and escalations; taking ownership and remediating any Customer complaints
+ Leads the execution of the Store Customer experience plan/objectives; supports the execution of the Store advice plan/objectives while ensuring operational excellence
+ Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers colleagues to act as a point of escalation for Customer concerns, and takes personal ownership when concerns cannot be managed at junior levels
+ Responsible for a legendary service process in the Store, which includes responsibility for over the counter transactions and more complex sales and service questions and requests
+ Leads and coaches frontline colleagues on effective Customer complaint resolution
+ Shared accountability with Store Leaders for Lobby Leadership
+ Acts as leader in achieving an overall Legendary Customer experience in the Store
+ Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met
+ Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
+ Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs
+ Decisions more advanced transactions as well as processes transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures
**Shareholder Accountabilities:**
Operational Accountability
+ Strong working knowledge of all operational systems and databases
+ Responsible for Vault Management, including the auditing, reporting, and balancing. Manages the Store currency levels, tracks currency shipments and deliveries
+ Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety
+ Plans, organizes and coordinates the activities for own area and resolves operational issues/escalations within the Store
+ Ownership/oversight of simple to complex daily branch administrative duties
+ Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact Store financial results
+ Responsible for Operational excellence and compliance in the Store to include cash control procedures to bolster security and eliminate fraud and cash loss leading the team to follow policy and procedure for Customer Authentication
+ Understands and applies operating policies and procedures
+ Contributes to business objectives for Operational Excellence
+ Supports the timely and accurate completion of business processes and procedures
+ Escalates non-standard or high-risk transactions/activities as necessary
+ Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations
+ Supports and participates in process improvement opportunities
+ Ensures necessary due diligence to support the accuracy of all Customer transactions/activities
+ Is knowledgeable of and complies with Bank Code of Conduct
**Employee/Team Accountabilities:**
+ Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues
+ Contributes to the process of setting daily objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
+ Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding Customer interactions, products and services, etc.)
+ Supports, mentors and coaches team members in their professional development
+ Creates and fosters a cohesive team and promotes a strong colleague experience
+ Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
+ Onboards team members to ensure a positive experience and proficiency in role
+ Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
+ Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
+ Acts as a brand champion for your business area/function and the bank, both internally and/or externally
+ Under the direction of the Manager, participates in performance management activities of the teller team and platform team
**OCC Language:**
+ This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
+ Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
+ Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
+ Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Continuous
Standing - Frequent
Walking -Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) -Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Montgomeryville, Pennsylvania, United States of America
**Hours:**
40
**Pay Details:**
$24.00 - $33.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines. The role will lead, coach and develop colleagues toward achieving overall store results to include operational excellence, store advice and referral goals, and personal development objectives.
**Depth & Scope:**
+ Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines
+ Leads all activities related to the Teller line from Operations to sales and servicing; including Teller Coaching and performing effective lobby leadership
+ Leads a team in completing day-to-day processes/transactions/activities, involving multiple steps and systems
+ Requires knowledge and understanding of a range of products and services, processes and systems in a set of focus areas, where transactions could be characterized by low to moderate risk
+ Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions. Manages the Store currency levels, tracks currency shipments and deliveries.
+ Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety
+ Engages Customers, assesses needs, responds by providing service(s) or guidance
+ Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short term
+ Coaches Teller team on financial transactions, customer experience, effective referral opportunities
+ Plans, organizes and coordinates the activities for own area and resolves operational issues
+ Manages team requiring workforce to decision on acceptable level of risk - specifically low risk potential (loss/reputational) transactions and/or requests
+ Provides decision making authority of issues managed generally limited to non-standard issues or exceptions
+ Provides leadership on day to-day issues on the Teller line, determining the most appropriate course of action for resolution, or escalates as required
+ Leads by example and coaches Teller team on achieving individual performance metrics
+ Partners with Store Leadership to achieve both store and individual performance metrics
+ Ensures accurate use of all equipment by staff
**Education & Experience:**
+ Undergraduate degree preferred and/or
+ 2+ years of relevant experience
+ Excellent organization, interpersonal and communication skills
+ Sound judgment in decision making and problem solving
+ Demonstrated knowledge of Banking Compliance Regulations
**Customer Accountabilities:**
+ Shared accountability with Store Leaders for Lobby Leadership
+ Acts as a contributor in achieving an overall Legendary Customer experience in the Store
+ Leads, coaches, and proactively models exceptional service at every customer interaction in the lobby and on the frontline
+ Responsible for maintaining optimal colleague scheduling to ensure customer demands and compliance requirements are met
+ Supports and coaches frontline colleagues on effective customer complaint resolution
+ Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
+ Leads the execution of the Store LEI plan/objectives; supports the execution of the Store advice plan/objectives
+ Leads and coaches frontline team on advice giving strategies and overall product and services acumen
+ Leads and coaches on advice delivery to improve the customer experience and overall profitability of the Bank
+ Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs
+ Ownership/oversight of simple to complex daily Store administrative duties
+ Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures
**Shareholder Accountabilities:**
+ Manages the service team promoting a positive customer and colleague experience
+ Leads and develops a team of service colleagues, provides coaching on delivering effective customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall customer experience
+ Responsible for cash control of the store. Leads and enforces proper cash control procedures to bolster security and eliminate fraud and cash loss
+ Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers senior service team to act as a point of escalation for customer concerns, and takes personal ownership when concerns cannot be managed at junior levels
+ Contributes to the execution and achievement of the team and the Store's customer experience targets by coaching/modeling appropriate attributes and behaviors
+ May assist Regional Operational Officers in audits and various operational reviews
**Employee/Team Accountabilities:**
+ Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues
+ Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
+ Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding customer interactions, products and services, etc.)
+ Manages colleagues in compliance of all policies, procedures and guidelines
+ Supports, mentors and coaches team members in their professional development
+ Creates and fosters a cohesive team and promotes a strong colleague experience
+ Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
+ Onboards team members to ensure a positive experience and proficiency in role
+ Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
+ Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
+ Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
+ Acts as a brand champion for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.