12 Guest Relations jobs in High Island
Front Desk Coordinator
Posted 1 day ago
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Job Description
As the Front Desk Coordinator, you will be accountable for intentionally fostering a positive and thriving work environment while ensuring that all Pinnacle guest, employee, and customer needs are met and exceeded with excellence.
Job Duties- Answer and direct a high volume of phone calls to the appropriate party with friendliness and professionalism.
- Provide an initial warm welcome and introduction to all guests including offering and serving coffee or water and informing them of general facility and safety information including safety kits, fire exits, muster points, bathrooms, kitchen area, etc.
- Ensure all visitors are promptly signed in and guided to their destination and main point of contact.
- Collect and distribute required documentation (including visitor badges) for visitors, interview candidates, and new employees.
- Serve as the primary point of contact for general inquiries about Pinnacle from guests, employees, and customers.
- Intentionaly make connections with others across Pinnacle to foster a positive work environment.
- Promptly review and take action on any overflow voicemails from the front desk.
- Ensure proper presentation and upkeep of the shared spaces such as the lobby, kitchen, storage room, interview room, and conference rooms.
- Serve as building Fire Marshal, Building Safety Officer (BSO), and perform additional duties as required by the Safety Specialist.
- Place and coordinate miscellaneous orders on behalf of Pinnacle.
- Restock supplies for coffee bar & office supplies in building Main.
- Support the successful execution of fellowships in addition to celebrations and bereavement activities such as birthdays, promotions, baby showers, anniversaries, and care packages.
- Ensure that all guest, employee, and customer needs are met and exceeded with excellence.
- High school diploma
- Minimum of 3 years' experience in administrative assistant or support role
- Excellent verbal and written communication skills
- Strong aptitude for learning new processes and skills
- Proven "can do" approach
- Ability to independently work efficiently and creatively
- Ability to identify and prioritize objectives while managing daily requirements
- Self-starter, proactive approach in identifying and improving processes and systems
- Barista experience
- Microsoft Office Applications (Outlook, Teams, Word, Excel, PowerPoint, and Visio)
- Zoom
- Workday (preferred)
There are no direct reports to this role
Working Environment- Conditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
- Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth.
- Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, and telephone.
This job description describes the general job duties, accountabilities, and physical requirements associated with the position; it is not an exhaustive list of all the duties, accountabilities, or skills required for the position. The general job duties, accountabilities, and physical requirements associated with the position are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others. This job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently.
Visa Sponsorship: Employment eligibility to work with Pinnacle in the U.S. is required and the company will not pursue Visa sponsorship for this position.
Pinnacle participates in E-Verify, a federal government system used to verify employment authorization and social security number of each new employee.
Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.
Medical Front Desk Supervisor
Posted 1 day ago
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Job Description
Are you seeking a dynamic and supportive work environment where you can truly make a difference? Do you thrive in a role that allows you to lead and inspire others? If so, we have the perfect opportunity for you!
Join MyCHN, a highly respected nonprofit healthcare leader with over 100 providers and 15 locations in the Greater Houston and Gulf Coast area. As a Medical Front Desk Supervisor, you will play a crucial role in enhancing patient experiences while enjoying fantastic benefits such as 100% paid employee health and dental insurance, career growth opportunities, and a flexible schedule.
Your Responsibilities:
- Lead & Inspire: Supervise, train, and support front desk teams.
- Streamline Access: Oversee scheduling, registration, and patient communications.
- Solve & Improve: Tackle issues, boost service quality, and drive continuous improvement.
- Collaborate Across Care: Connect patients to medical, dental, behavioral, and pharmacy services.
- Champion Data & Tech: Promote patient portal use and ensure accurate documentation.
- Clerical or front office experience in medical or dental facilities.
- High School Diploma or GED equivalent.
- Bilingual in Spanish? That's a big plus!
- Clear communicator & problem solver.
- Tech-savvy & detail-oriented.
- Passionate about people & service.
- Cool under pressure, great with teams.
- 100% Paid Employee Health & Dental Insurance.
- 401(k) with 4% Match.
- Paid Time Off + Birthday Leave + Sick Time.
- $200 Annual CE Stipend.
- Career Growth & Flexible Schedules.
- Make a Real Impact in Underserved Communities.
Location: MyCHN Pasadena 6243 Fairmont Pkwy, Pasadena, TX 77505, USA
Don't miss out on this exciting opportunity to enhance your career and make a positive impact in your community. Apply now!
Front Desk Receptionist - Bilingual Spanish
Posted today
Job Viewed
Job Description
Ensures high quality customer service while following all safety protocols. Ensures a smooth flow of customers through the store. Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. Processes and understan Receptionist, Spanish, Bilingual, Front Desk, Customer Service, Retail, Education
Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
Posted 2 days ago
Job Viewed
Job Description
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What will I be doing? Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Hilton Hotel Brands - Front Desk Agent $16-$35/hr
Posted 5 days ago
Job Viewed
Job Description
No experience requited, hiring immediately, appy now.A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Customer Service Agent
Posted 1 day ago
Job Viewed
Job Description
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
POSITION SUMMARY
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
•Process and input all customer orders.
•Running and printing shipments from WMS.
•Run stock reports to check for product availability.
•Generate all related paperwork and necessary information required for customer work orders
•Checking all orders for special requests
•Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
•Follow up with other departments to ensure the service standards are being met.
•Assure proper invoicing of accounts by verifying customers as required.
•Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
•Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
•Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
•Ensure the accuracy of all receiving and shipping documents.
•Gather and maintain all data and records relative to shipping and receiving activities.
•Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
•Prepare any reports concerning customer service as required by supervisors.
•Assist in resolving any discrepancies.
Data Entry
•Operate the computer terminal in a proficient manner.
•Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
•Oversee all paperwork associated with orders and maintain the corresponding files.
•Answer phone calls and operates various types of office machines and computers necessary to perform duties.
•Greet customers and visitors to the office.
•Effectively correspond with customers as required.
Communication
•Answer incoming telephone calls in a cheerful, courteous, and timely manner.
•Promptly route each call to the proper party, taking messages when necessary.
•Assist callers with general information and inquires.
•Direct visitors to appropriate department.
•Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
•CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
•Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
•None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
•Must have a high school diploma or general education degree (GED).
•1 year experience in Customer Service-related capacity
•Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
•N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
•Intermediate computer skills
•Proficient with MS Office Applications
•WMS functions
Language Skills
•English (reading, writing, verbal)
•Business writing proficiency
Mathematical Skills
•Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
•Strong attention to detail accuracy and accomplish job task in a timely manner.
•Ability to perform duties with minimal supervision or guidance.
•Ability to multi-task
•Effective communication skills
•Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
•1-3 years warehouse/logistics support experience
•2-3 years' experience in Customer Service-related capacity
PHYSICAL DEMANDS
Occasionally
•Handling/Fingering, Sitting
Frequently
•Bending
Constantly
•Walking and Standing
Ability to Lift/Carry and Push/Pull
•21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Customer Service Agent
Pasadena
Retail Customer Service
Posted 1 day ago
Job Viewed
Job Description
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!
- Start your career as a Trainee in our 5-week paid training program and earn a .50 raise and promotion to Pawnbroker upon completion of the program
- Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
- Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
- Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
- Free Health Insurance
- Competitive Wages
- Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
Here's what you can expect as a Retail Customer Service Representative (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:
- Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
- Processing sales, loans, and extensions
- Performing opening and closing store duties
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
- High school diploma or GED
- Customer service, cashier, or retail experience
- Excellent communication and interpersonal skills
- Work well independently and as member of a team
- Ability to multitask
- Able to pass a criminal background check and drug test
- Adhere to all Company policies, procedures, and regulations
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.
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Customer Service Agent
Posted 1 day ago
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Job Description
DSV - JobID: 97597-en_US (Customer Service Representative) As a Customer Service Agent at DSV, you'll: Assist customers with inquiries and issues; Coordinate shipments and deliveries; Resolve any transportation-related problems; Communicate effectively with clients and carriers; Maintain accurate records and documentation; Ensure customer satisfaction through exceptional service.Hiring Immediately >>
CUSTOMER SERVICE REPRESENTATIVE
Posted 5 days ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
CUSTOMER SERVICE REPRESENTATIVE
Posted 5 days ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.