CUSTOMER SERVICE REPRESENTATIVE

Posted 2 days ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Technical Support Analyst
Posted 5 days ago
Job Viewed
Job Description
Raydia Food Group has been dedicated to nourishing and growing its team, customers, suppliers, and communities for over 175 years. Raydia Food Group was built on a foundation of trust, character, respect, accountability, and collaboration. We believe that aligning our business objectives, personal goals/initiatives, and company core values contributes to long-term growth and success. As a part of our team, you would play a crucial role in upholding these values.
Position Title: Technical support Analyst
Exempt Status: Exempt
Accountable To: IT Operations Supervisor
Job Summary: The Technical Support Analyst position is a detail-oriented and technically skilled person combining network infrastructure experience with a proactive approach to cybersecurity. This hybrid role involves monitoring, analyzing, and optimizing network performance while also supporting the organizations' security posture through vulnerability assessments, incident response, and zero trust network architecture. Candidates for this position should possess a solid understanding of networking protocols, tools, and architectures, along with a working knowledge of security frameworks and best practices.
Duties/Responsibilities:
- Monitor and analyze network traffic to ensure optimal performance and availability.
- Identify, troubleshoot, and resolve network issues across LAN, WAN, and cloud environments.
- Assist in the implementation and maintenance of firewalls, VPNs, switches, and access points.
- Assist with vulnerability scans and patch management processes for networked equipment.
- Support incident response efforts by analyzing logs, identifying threats, and documenting findings.
- Understanding of TCP/IP, DNS, DHCP, routing and switching.
- Basic knowledge of cybersecurity principles, including firewalls, encryption, and access controls.
- Maintain network documentation, including diagrams, configurations, and procedures.
- Collaborate with company CISO to develop and enforce security policies and ensure compliance with industry standards.
- Assist in the planning and documentation of disaster recovery plans and processes.
- Support company change management reviews and processes.
- Assist with end-user support related to connectivity issues, VPN, wireless, and network access.
- Ability to work under pressure in a fast-paced environment with evolving technologies and threats.
- Strong attention to detail with an analytical mind and outstanding problem-solving skills.
- Clear verbal and written communication to explain issues across cross-functional teams.
- Ability to prioritize tasks effectively with some knowledge of project management.
- Ability to lift and carry 50 lbs. for up to 100 ft at a time; must be able to lift 25 lbs. vertically using ladders.
- Must be able to work in confined spaces, such as raised floors or communication closets; must be able to work in a noisy environment, such as data centers and operation centers; must be able to stand or sit for long hours.
- Provide an exceptional customer service experience to internal and external customers while finding solutions.
- Must be located within a reasonable commute of Corporate Headquarters located in Mishawaka, IN
- Associate's degree in computer science, cybersecurity, or related field preferred or equivalent work experience in related field may be considered.
- Three or more years of experience in network administration or analysis, with exposure to security practices is strongly preferred.
- Fortinet experience a plus.
- Professional certification, such as CompTIA Network+, Security+, are preferred.
Reasonable accommodations may be made to those who are able to perform the essential duties of the job. The incumbent must be able to pass any required drug test. The incumbent must be able to maintain the confidentiality of any information they encounter.
Customer Service - Donor Support Technician

Posted 2 days ago
Job Viewed
Job Description
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging ( at CSL.
**Do work that matters at CSL Plasma!**
R-253682
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Technical Support Engineer (Service Desk Engineer)
Posted 9 days ago
Job Viewed
Job Description
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly company and an Equal Opportunity Employer passionate about building a creative, growth-oriented, and progressive work environment. We are dedicated to empowering our diverse team of employees to drive exceptional business results for our clients. As a Certified B Corporation, we are also committed to considering the impact of our decisions on our employees, customers, suppliers, community, and environment. Join us in powering the missions of our team and our clients while making a difference in our communities. We encourage candidates to review our website to learn more about our values and company culture.
About the Position:
GadellNet is looking for top-tier Technical Support Engineers to drive customer satisfaction through our technical support help desk. You will be the first point of contact for client technical issues. We will provide processes, tools, and training to equip you to successfully resolve issues and meet our clients' needs.
We are looking for technically competent problem solvers who insist upon excellence from themselves and are great at following processes and procedures to drive efficiency. Most calls will result in a first-call resolution to our clients, as this drives customer satisfaction and profitability.
GadellNet serves businesses in multiple markets with outsourced technical know-how. We are past the start-up phase and poised for continued rapid growth. Our values -- Make an Impact, 100% Responsibility 0% Excuses, and Grow or Die -- drive every decision we make.
Requirements:
- This will primarily be a work from home opportunity with requirements to go on-site as required during and after business hours. This includes traveling to local client sites for both non-recurring and recurring pre-scheduled appointments. When there is no onsite work to be done, your focus will be assisting the Service Desk with standard tier one types of issues/requests.
- At least 2 years of experience troubleshooting, researching, and fixing the following systems:
- Desktop systems (Windows 10 and lower)
- Microsoft Exchange Server or Office 365 Exchange online
- Server Systems up to Server 2016
- Networks
- Software Applications
- Associate's degree or higher (or equivalent experience)
- Responsible for creating and updating client specific documentation on hardware, software, 3rd party vendors etc. for new and existing infrastructure.
- Support 3rd party vendors for installations of new ISP connections, VOIP phones, network printers, etc.
- Experience working in an ITIL-driven environment and knowledge of ITIL principles and processes.
- Exceptional interpersonal and communication skills, with a focus on rapport-building, listening and questioning skills.
- Ability to present ideas in a user-friendly, business-friendly manner.
- Proven analytical, problem-solving and documentation skills.
- Experience working in a team-oriented, collaborative environment.
- A vehicle and valid drivers license
- Ability to lift 50lbs
GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams.Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets.
At GadellNet, we live and celebrate our three core values:
- Make an Impact
- 100% Responsibility 0% Excuses
- Grow or Die
GadellNet also offers the following benefits:
- Health, vision, and dental insurance.
- Paid time off, including parental leave and volunteer time.
- Flexible work environment.
- Access to mental health services.
- Employee matching donation program.
- 401k and employer matching.
#IND
Service Desk Technician

Posted 2 days ago
Job Viewed
Job Description
As an IT Support Technician at our Client, you will provide support for computing devices, audiovisual solutions, software, and OIT services. This role serves as a critical technical support across campus, resolving various issues and implementing solutions that directly impact academic and administrative operations.
This position is situated within the Office of Information Technology (OIT). The ideal candidate demonstrates strong analytical capabilities, customer service excellence, and the ability to independently manage technical challenges with minimal supervision.
Skills
Help desk, Help desk support, Service desk, Troubleshooting, Phone support, Desktop, asset management, imaging, Customer service, Support, Windows, mac, sccm, jamf, intune
Additional Skills & Qualifications
Key Responsibilities:
Technical Expertise & Problem Solving (40%)
- Diagnose and resolve computing and audiovisual issues using technical knowledge
- Provide in-depth troubleshooting for desktop systems, peripherals, and audio/visual equipment
- Apply the University's best practices to manage incidents, service requests, and asset tracking
End-User & Partnership Support (40%)
- Act as the first point of contact for assigned partner areas, ensuring high-quality technical support and customer satisfaction.
- Represent user experience on IT projects, committees, and cross-functional initiatives.
- Guide and influence decisions through technical consultation with stakeholders.
System Implementation & Inventory (20%)
- Lead imaging, deployment, and configuration of end-user hardware and software.
- Manage technical assets for partner areas, including tracking inventory and supporting lifecycle planning.
- Ensure endpoints meet compliance with security and support standards.
Qualifications:
Minimum Requirements
- High school diploma or GED required.
- At least 1+ years of progressively responsible technical support experience in an enterprise, academic, or ITIL-based environment
- Knowledge of Mac/Windows OS and hardware, network fundamentals, ability to troubleshoot AV equipment, along with video conferencing software (Zoom, Google Meet, Teams), and productivity software.
- Strong customer service orientation and the ability to communicate effectively with diverse audiences.
- Demonstrated ability to work independently and exercise sound judgment in problem-solving.
Preferred Qualifications
- Associate's or Bachelor's degree
- Experience supporting audiovisual technologies for conference rooms or classrooms
- Familiarity with device management tools such as SCCM, JAMF, or InTune.
- Working knowledge of ITSM platforms (e.g., ServiceNow).
- IT certifications such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in South Bend,IN.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Service Desk Technician

Posted 2 days ago
Job Viewed
Job Description
Description:
As an IT Support Technician you will provide support for computing devices, audiovisual solutions, software, and OIT services. This role serves as a critical technical support, resolving various issues and implementing solutions that directly impact academic and administrative operations.
This position is situated within the Office of Information Technology (OIT). The ideal candidate demonstrates strong analytical capabilities, customer service excellence, and the ability to independently manage technical challenges with minimal supervision.
Technical Expertise & Problem Solving (40%)
+ Diagnose and resolve computing and audiovisual issues using technical knowledge
+ Provide in-depth troubleshooting for desktop systems, peripherals, and audio/visual equipment
+ Apply the University's best practices to manage incidents, service requests, and asset tracking
End-User & Partnership Support (40%)
+ Act as the first point of contact for assigned partner areas, ensuring high-quality technical support and customer satisfaction.
+ Represent user experience on IT projects, committees, and cross-functional initiatives.
+ Guide and influence decisions through technical consultation with stakeholders.
System Implementation & Inventory (20%)
+ Lead imaging, deployment, and configuration of end-user hardware and software.
+ Manage technical assets for partner areas, including tracking inventory and supporting lifecycle planning.
+ Ensure endpoints meet compliance with security and support standards.
Qualifications
+ High school diploma or GED required.
+ At least 1+ years of progressively responsible technical support experience in an enterprise, academic, or ITIL-based environment
+ Knowledge of Mac/Windows OS and hardware, network fundamentals, ability to troubleshoot AV equipment, along with video conferencing software (Zoom, Google Meet, Teams), and productivity software.
+ Experience supporting audiovisual technologies for conference rooms or classrooms.
+ Familiarity with device management tools such as SCCM, JAMF, or InTune.
+ Working knowledge of ITSM platforms (e.g., ServiceNow).
+ IT certifications such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator.
Work Environment
+ Onsite
+ End-user facing
+ Monday-Friday
+ 1st shift core hours
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Notre Dame,IN.
Application Deadline
This position is anticipated to close on Aug 1, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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