10 Help Desk jobs in Palmetto

Customer Service Support

34243 Sarasota, Florida SRG Government Services

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Job Description

Customer Service Support

Salary: $20-$23/hr

Employment Type: Contract to Perm

Industry: Aviation / Manufacturing

Location: Sarasota, FL

Schedule: M-Th, 7AM- 5:30PM

Requirements:

  • Bachelor's Degree from an accredited institution
  • 2-4 years of experience in scheduling within a fast paced customer service environment
  • Experience managing multiple accounts and tasks concurrently.
  • Working knowledge of Microsoft Suite applications.
  • Experience optimizing schedule, cost, and quality constraints.
  • Experience with SAP or another integrated enterprise resource program (ERP) to work inside the ERP environment for much of the day.
Responsibilities:
  • Ensure collaboration and communication with Program Management Organization in SRQ and TWB as well as with the Key Account managers and Customer Support & Sales managers.
  • Open, monitor status and close sales and service orders in the ERP.
  • Identify savings opportunities by searching for used parts in the inventory of installed in "house-owned" units.
  • Monitor progress of maintenance and/or manufacturing jobs routed through the workshops through the ERP and with the production manager (s).
  • Outbound (and occasionally inbound) logistics of the product and parts.
  • Assist invoicing and collection of receivables from the customer.
  • Maintain paper and electronic files of MRO and/or manufacturing jobs per QMS requirements.
  • Issue parts pick tickets from the ERP.
  • Occasionally travel to visit customers at trade shows or at the customer's facility.
  • Performs contract review of all orders for customer requirements to include import/export shipping, documentation, and quality requirements.
  • Make timely status updates to the internal or external customer.
  • Assist in developing appropriate pricing for non-standard MRO jobs.
  • Quote MRO jobs to the customer, as authorized, and follow up on quote approvals.
  • The CSR is considered a vital liaison between the repair station and the customer and will work with other employees to share information and help resolve production issues.
  • Manage phone and e-mail communications with customer's representatives.
  • Develop a relationship of trust with the customer.
  • Works closely with planner to identify shortages and additional order requirements.
  • Perform other administrative duties as assigned.
  • Regular, predictable attendance is required.
  • Physical Demands: Sitting 80%, Walking/Standing 20%
  • Work Environment: Office setting with moderate office noise


EOE/ADA

#Clearance

IND123

SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to match professionals rapidly and precisely to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.
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Customer Service - Donor Support Technician

33781 Pinellas Park, Florida CSL Plasma

Posted 2 days ago

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Job Description

**The Opportunity**
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
**Do work that matters at CSL Plasma!**
R-256403
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
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Customer Service - Donor Support Technician

33781 Pinellas Park, Florida CSL Plasma

Posted 2 days ago

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Job Description

Job Description
Job Description Summary
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Job Description
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process.
2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
3. Disconnects the donor when the process is complete.
4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
7. Alerts Group Leader or Supervisor of donor flow issues.
8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.
10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business.
13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
14. Perform job-related duties as assigned.
Education
? High school diploma or equivalent required
Experience
? Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
? Must be able to perform basic math calculations
Working Conditions (physical & mental requirements)
? Ability to understand, remember and apply oral and/or written instructions
? Ability to understand and follow basic instructions and guidelines
? Must be able to see and speak with customers and observe equipment operation.
? Occasionally perform tasks while standing and walking up to 100% of time
? Reach, bend, kneel and have high level of manual dexterity
? Occasionally be required to lift and carry up to 25 pounds
? Fast paced environment with frequent interruptions
? Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens ? Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
? Required to work overtime and extended hours to support center operational needs
Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.
If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.
**Our Benefits**
For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
**Do work that matters at CSL Plasma!**
R-227029
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
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Technical Support Analyst

34243 Sarasota, Florida Fox Rothschild

Posted 7 days ago

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Job Description

Description

As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer questions, issues, and requests. This individual communicates courteously and effectively to all attorneys and staff to ensure high-level customer service standards are met. Please note that the required work schedule for this position is 11:00 am-8:00 pm Eastern Time (8:00 am-5:00 pm Pacific Time).

ESSENTIAL FUNCTIONS:

  • Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users.

  • Documents all pertinent end-user identification information and nature of problem or issues in Service Now system.

  • Access knowledge bases and resources on the Internet to aid in problem resolution.

  • Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with knowledge about the use of defined tools, templates and standards.

  • Develops help sheets and frequently asked questions lists for Solutions knowledge base.

ADDITIONAL FUNCTIONS:

  • Perform other duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:

  • Associate's degree in related field or an equivalent combination of experience and education is required.

Experience:

  • Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience preferred.

  • Application support experience with Office 365 products with an emphasis on Word and Excel.

  • Experience with DMS/FileSite a plus.

Knowledge, Skills, & Abilities:

  • Working knowledge of network and local PC diagnostic utility tools.

  • Exceptional written and oral communication skills.

  • Ability to work in a fast-paced team environment.

  • Exceptional customer service orientation.

  • Flexibility of schedule, may need to cover other shifts, or occasional off-hour availability is required.

  • Ability to absorb and retain information quickly.

  • Ability to effectively prioritize and execute tasks in a high-pressure work environment.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

COMPENSATION & BENEFITS

The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:

  • Las Vegas: $60,000 to $5,000

  • Atlantic City, Chicago, Denver, Minneapolis, Morristown, Princeton, Washington, D.C.: 68,900 to 75,000

  • Los Angeles, New York, San Francisco, Seattle: 70,000 to 85,000

For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.

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Technical Support Representative

34205 Bradenton, Florida Kidde Global Solutions- RSR

Posted 1 day ago

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Job Description

Job Description

As North Americas #1 home fire safety brand, Kidde's mission is to provide solutions that protect people and property from the effects of fire and its related hazards. For more than 100 years, people have relied on Kidde to deliver superior fire detection and suppression.

About this role: This position is for the role of Technical Support Representative at Edwards. In this role you will be responsible for all aspects of providing technical support to Edwards customers and business partners.

Key Responsibilities:
  1. Provide technical support via telephone, email, or chat.
  2. Follow predefined procedures to identify, evaluate, solve and escalate product-related issues.
  3. Help to reduce technical field installation time and application errors.
  4. Ensure accuracy of technical information provided to customers.
  5. Provide timely solutions to technical field problems requiring attention to detail.
  6. Answer incoming phone calls regarding issues with Fire Alarm and Detection products. (Approx. 15-20 calls/day)
  7. Identify and document the problem summary and description as described by the customer as well as record the call details in the Customer Relations Management (CRM) tool following the documented processes.
  8. Work under general supervision to provide product and technical support.
  9. Respond to basic customer inquiries related to installation, modification, upgrade, maintenance, and repair of the company products or equipment purchased.
  10. Troubleshoot technical problems and issues, with assistance from TSS, STSS, or TS Engineer.
  11. Develop a general understanding of entry-level products and troubleshooting processes.
  12. Complete product e-learning courses for entry-level or over-the-counter products.
  13. Attend any relevant instructor-led training.

Basic Qualifications:
  1. HS Diploma or GED
  2. 3+ years installation & service experience

Preferred Qualifications:
  1. Associates Degree
  2. NICET Level I or higher in Fire Alarm Systems
  3. Able to participate in an On Call rotation.
  4. Able to work in a team environment
  5. Able to participate in a Late Shift rotation. (9-6PM M-Th, 8-5 Fr)
  6. Ability to work with limited supervision and generate results with limited instructions.
  7. Understanding of Ohms Law
  8. Must be proficient in the use of a DMM.
  9. Strong Interpersonal skills.
  10. Strong deductive reasoning skills.
  11. Familiarity with Windows Operating Systems.
  12. Experience working with commercial fire alarm control panels and detection products.

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Technical Support Analyst

34237 Kensington Park, Florida Fox Rothschild LLP

Posted 2 days ago

Job Viewed

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Job Description

**Description**
As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer questions, issues, and requests. This individual communicates courteously and effectively to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required work schedule for this position is 11:00 am-8:00 pm Eastern Time (8:00 am-5:00 pm Pacific Time).**
**ESSENTIAL FUNCTIONS:**
+ Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users.
+ Documents all pertinent end-user identification information and nature of problem or issues in Service Now system.
+ Access knowledge bases and resources on the Internet to aid in problem resolution.
+ Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with knowledge about the use of defined tools, templates and standards.
+ Develops help sheets and frequently asked questions lists for Solutions knowledge base.
**ADDITIONAL FUNCTIONS:**
+ Perform other duties, as assigned.
**QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):**
**Education:**
+ Associate's degree in related field or an equivalent combination of experience and education is required.
**Experience:**
+ Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience preferred.
+ Application support experience with Office 365 products with an emphasis on Word and Excel.
+ Experience with DMS/FileSite a plus.
**Knowledge, Skills, & Abilities:**
+ Working knowledge of network and local PC diagnostic utility tools.
+ Exceptional written and oral communication skills.
+ Ability to work in a fast-paced team environment.
+ Exceptional customer service orientation.
+ Flexibility of schedule, may need to cover other shifts, or occasional off-hour availability is required.
+ Ability to absorb and retain information quickly.
+ Ability to effectively prioritize and execute tasks in a high-pressure work environment.
**WORK ENVIRONMENT & PHYSICAL DEMANDS:**
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
**PHYSICAL REQUIREMENTS**
Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.
**VISUAL ACUITY**
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
**COMPENSATION & BENEFITS**
The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:
+ Las Vegas: $60,000 to $5,000
+ Atlantic City, Chicago, Denver, Minneapolis, Morristown, Princeton, Washington, D.C.: 68,900 to 75,000
+ Los Angeles, New York, San Francisco, Seattle: 70,000 to 85,000
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) ( Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future._
_The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position._
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
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Technical Support Engineer II

33598 Wimauma, Florida ZipRecruiter

Posted today

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Job Description

Job DescriptionJob DescriptionEveryone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of , , religion, , , , marital status, ancestry, physical or mental , veteran status, or .

So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.IN A NUTSHELL

The Technical Support Engineer will work as a part of the Parallel Team in providing a full range of IT Support to users throughout the Enterprise and specializing in support of O365, device management (Intune), network infrastructure, computer hardware, and software applications. The Technical Support Engineer will respond to end user support tickets, assist in User Acceptance Testing and writing Application Support SOP's. This role is onsite and will be split between two Production facilities. It will also require occasional travel to company-owned Retail stores and Distribution Centers.

Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit

WHAT YOU WILL BE DOING

  • Setup and support hardware including, but not limited to, desktop and laptop computers, printers, tablets, and phones.
  • Assist with a variety of end-user support requests including password resets, printing challenges, systems access, and application troubleshooting ensuring that the IT department meets agreed upon SLAs while providing world class support.
  • Configure applications as needed by the business.
  • Provide end user support via phone, email, and other company remote access platforms.
  • Triage technical requests submitted via phone, email, or web tickets and escalate as required.
  • Track support tickets via the company's ticketing system.
  • Provide after-hours and weekend/holiday support as part of the team on-call rotation.
  • Escalate Application issues internally and to 3rd party vendors as needed and follow to resolution; providing prompt follow up to the user and 3rd party vendor.
  • Work closely across all business units to understand all systems.
  • Provide IT management escalations to outstanding issues and problems as needed to resolve and correct.
  • Comply with policies and procedures as specified in the Parallel Employee Policy Manual and Quality Management System.
  • Other functions as directed by management

EXPERIENCE AND SKILLS YOU'LL BRING

Required

  • 21 or over
  • High School Diploma or equivalent
  • Valid Government-Issued Photo ID
  • Minimum 2 years providing technical support
  • Good knowledge of general IT support tools and processes.
  • A willingness to travel which may be required from time to time and may be on short notice.
  • Willingness to work nights and/or weekends as part of the on-call rotation.
  • Excellent English verbal/written and strong communication skills.
  • Self-Starter, team player and service excellence mindset.
  • Ability to communicate complex technical terms to all levels of users, in a non-technical manner.
  • Knowledge of O365 Administration and Intune Endpoint Management systems a plus.
  • Experience with LAN/WAN, firewalls, and common networking technologies
  • Exposure to retail technical environments and operations is highly desirable, or other related experience in supply chain or e-commerce environments.
  • Continuously improve upon technical skill sets within assigned areas of expertise.
  • Continuously improve upon soft skill sets required to deliver outstanding customer service
  • Ability to diagnose and troubleshoot complex hardware and software issues independently.
  • Think outside of the box to suggest innovative ideas for process improvements.
  • Be an independent and fast learner.
  • Deal with ambiguity and thrive in a fast-paced business environment.

PHYSICAL REQUIREMENTS

  • Must be able to remain in a stationary position 75% of the time.
  • The person in this position occasionally needs to move about inside the office to access filing cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery
  • The person in this position frequently communicates with other employees/customers. Must be able to exchange accurate information in these situations.

YOU WILL BE SUCCESSFUL IF YOU

  • Are self-motivated; micro-managing isn't fun for anyone
  • Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
  • Can work fast and be flexible; our industry is always changing
  • Play nice with others; we collaborate with each other a lot
  • Think creatively; sometimes, the "traditional" solution is not the best one

WHAT YOU GET

  • Employee discount
  • Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
  • Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
  • Tuition Reimbursement Programs
  • Pet Insurance
  • Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program

PARALLEL IS UNITED BY OUR VISION, Mission, & Values

Our Vision why we exist is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission how we will do this is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees' in , , , , or expression, , , physical and mental ability, political affiliation, , religion, , socioeconomic status, veteran status, and other characteristics that make our employees unique.

Disclaimer

Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.

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  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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