1,580 Instructional Coaches jobs in the United States
Learning Facilitator
Posted 3 days ago
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Job Description
The Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Learning Facilitation Professional plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training. Selects appropriate materials. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes. Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements. Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree
+ 2 or more years of training or learning development experience
+ Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Master's Degree
+ Understanding of curriculum design and adult learning principles
+ Experience using a wide variety of training tools to effectively facilitate to a wide audience.
+ Experience managing projects or processes
**Additional Information**
**Schedule: Monday - Friday 8:00 AM to 5:00 PM**
**Being a part of the Conviva team gives you:** We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
**Alert**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.
**Interview Format - HireVue**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Benefits**
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options
Learning Facilitator
Posted today
Job Viewed
Job Description
This position does require to come onsite so candidates must live within a 35-mile radius of the Chattanooga Campus.
**Job Responsibilities**
+ Developing, managing and delivering training using the Instructional Systems Design process to attain learning objectives and meet learners' needs.
+ Monitoring participant progress and instructional program effectiveness; establishing and maintaining a learning environment to actively and freely promote learner engagement and participation.
+ Reviewing training materials in relation to organizational needs, learners' backgrounds and course objectives to ensure the consistency of quality and accuracy of content.
+ Some travel may be required
**Job Qualifications**
_Education_
+ High School Diploma or equivalent
_Experience_
+ 2 years - Experience in claims or customer service required
_Skills\Certifications_
+ Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
+ Proven leadership abilities that promote growth and development of employees
+ Understanding of corporate policies and procedures
+ Proficient oral and written communication skills
+ Proficient interpersonal and organizational skills
+ In depth knowledge of more than one line of business/systems
**Number of Openings Available**
1
**Worker Type:**
Employee
**Company:**
VSHP Volunteer State Health Plan, Inc
**Applying for this job indicates your acknowledgement and understanding of the following statements:**
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices ( BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.**
As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends - fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.
At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability.
We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.
BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based.
BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense.If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.
Remote Nanny & Early Learning Facilitator
Posted 16 days ago
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Job Description
Learning Facilitator, Redi Carpet, Stafford TX
Posted 2 days ago
Job Viewed
Job Description
+ Bachelor's degree in Human Resources or related field.
+ 2+ years of recent learning facilitation experience.
+ Demonstrated experience with advanced facilitation skills and classroom management skills and tools (authoring and virtual classroom).
+ Demonstrated experience with adult learning principles and curriculum design to include classroom and blended solutions, and ADDIE process (Assess, Design, Develop, Implement, Evaluate).
+ Project management experience.
**Job Summary**
Responsible for the delivery of instructor-led learning programs and opportunities (in-person and/or virtual). Provide input on the learning content design, development, and enhancement process.
**Major Tasks, Responsibilities, and Key Accountabilities**
+ Supports the knowledge, skills and productivity of the organization's associates by delivering engaging ILT and VILT facilitation, new hire instruction and train-the-trainer sessions.
+ Serves as a consultant in the design and development of learning content and resources.
+ Ensures the delivery of high-quality, effective, targeted instructor-led training.
+ Personalizes learning content when appropriate.
+ Leads and supports scheduling and logistics of instructor-led learning delivery opportunities.
+ Performs other duties as assigned.
**Nature and Scope**
+ Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
+ Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the product.
+ May provide general guidance/direction or train junior level support or professional personnel.
**Work Environment**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
+ Typically requires overnight travel less than 10% of the time.
**Education and Experience**
+ Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
**Our Goals for Diversity, Equity, and Inclusion**
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
**Equal Employment Opportunity**
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
Curriculum Specialist
Posted today
Job Viewed
Job Description
Posting Summary
Working Title
Curriculum Specialist
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
Agency
Virginia Peninsula Community College
Division
Virginia Peninsula Community College (Div)
Work Location
Hampton - 650
Hiring Range
$55,000-$67,000
Emergency/Essential Personnel
No
EEO Category
B-Professional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
M-F; 8 am to 5 pm; some evenings and weekends required
Sensitive Position
No
Job Description
Virginia Peninsula Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships.
Located in the heart of Hampton Roads, this diverse community is filled with multi-national and multi-billion-dollar industries, military installations, colleges and universities, national space, science, and research centers, museums, parks, and hundreds of small businesses and community organizations that are the heartbeat to the region.
The Office of Academic Affairs at Virginia Peninsula Community College is devoted to creating and sustaining educational opportunities and experiences that cultivate adept learners, employees, and community members. It assumes a crucial role in bolstering students by delivering diverse services and initiatives designed to elevate their academic achievements. The Office of the Associate Vice President for Academic Affairs offers guidance and facilitates coordination among various units within Academic Affairs to advance these pursuits. Collaborating closely with other administrative offices, the Office of Academic Affairs strives to elevate the overall excellence of education and reinforce the institution's mission and objectives.
The Curriculum Specialist provides support to the college and the Associate Vice President for Academic Affairs for all matters related to curriculum and instruction. The Curriculum Specialist manages curriculum approval procedures, ensuring compliance with institutional and state policies. Analyzes curricula revisions and new programs submitted to the college curricula committee to determine compliance with SCHEV, VCCS, and VPCC policies. The curriculum specialist works with faculty, deans, and other stakeholders in curriculum development, verifies information relating to the curricula from VCCS and VPCC to confirm accuracy, and makes recommendations based on findings. This role involves processing curriculum changes, tracking proposals, maintaining accurate records, and updating the VPCC Master Course file. The Curriculum specialist schedules and organizes monthly curriculum committee meetings, prepares and monitors the catalog timetable, and maintains Curriculog, Ad Astra, and Acalog systems. They review and process articulation agreements, map programs to careers using the Wizard tool, and coordinate with academic divisions for data updates. The role requires experience in curriculum management, proficiency in educational technologies, strong communication and interpersonal skills, attention to detail, and the ability to work independently and prioritize tasks effectively.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Experience in curriculum development and instructional design in a higher education environment.
- Hands-on experience with academic program structures and governance processes, including curriculum committees, course approval workflows, and catalog production.
- Proficiency using curriculum management or scheduling platforms, such as PeopleSoft, Ad Astra, or similar enterprise systems. academic enterprise systems.
Knowledge:
- In-depth background knowledge in curriculum design and development.
- Familiarity with backward design, constructive alignment, Bloom's Taxonomy, and adult learning theories (e.g., andragogy).
- Understanding of regional accreditation requirements (e.g., SACSCOC) and institutional learning outcomes.
- In-depth understanding of academic governance, credit hour definitions, general education requirements, and program approval procedures and processes.
- Familiarity with state and federal higher education regulations and standards.
- Comprehensive knowledge of educational technologies related to curriculum development, scheduling, and educational enterprise systems.
- Awareness of academic scheduling and data management processes.
Skills:
- Effectiveness in designing and developing curriculum to align course outcomes with program outcomes, institutional goals, and accreditation standards.
- Proficiency in managing and updating complex curriculum and course files.
- Advanced skills in reviewing and analyzing curriculum proposals for compliance with institutional policies.
- Strong organizational skills for scheduling and coordinating committee meetings and catalog production.
- Competence in using database systems and software applications to track and manage curriculum changes and approvals.
- Effective oral and written communication skills for interacting with various stakeholders and disseminating information.
- Effective in leading faculty work groups, facilitating curriculum committees, and managing interdisciplinary input.
- Ability to draft curriculum proposals, syllabi templates, and documentation for internal and external audiences.
- Strong attention to detail, ensuring thoroughness and quality in all tasks.
Ability to:
- Manage curriculum approval processes with a high degree of accuracy.
- Work independently and prioritize tasks effectively.
- Work independently, initiate new projects, and establish priorities to meet deadlines.
- Conduct detailed analysis of class distribution and resolve scheduling conflicts.
- Able to incorporate new pedagogical approaches, technological tools, and labor market needs into curriculum planning.
- Work independently and prioritize tasks effectively.
- Advocate for and implementing technology and process improvements.
- Learn and utilize new enterprise systems and scheduling technologies.
- Interact and collaborate effectively with individuals at all levels within the organization.
- Manage time efficiently, lead changes, and apply process improvements in a rapidly changing environment.
Additional Considerations
- Completion of professional development or certification programs in instructional design, curriculum development, academic affairs, or related areas (e.g., Quality Matters, ACUE, ATD, etc.).
- Experience working with academic curriculum in a higher education setting.
Operation of a State Vehicle
Yes
Supervises Employees
No
Required Travel
Minimal
Posting Detail Information
Posting Number
CLS_4074P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
10/06/2025
Job Close Date
10/20/2025
Open Until Filled
Agency Website
Contact Name
Human Resources
Phone Number
Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Curriculum Specialist
Posted today
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Job Description
Job Description
Summary:
The Curriculum Specialist is responsible for drafting, reviewing, and updating institutional curricular documentation to ensure alignment with academic models and quality standards. This role requires close collaboration with subject matter experts (SMEs), program champions/managers, instructional designers, and other members of the Academic Development team. The Curriculum Specialist should have expertise in curriculum development, learning theories, instructional design models, and verb taxonomies.
Essential duties and responsibilities:
- Develop key academic documents such as learning outcomes, alignment matrices, specification sheets, and related materials for academic programs and courses
- Ensure alignment between competencies, expected learning outcomes, instructional activities, and institutional goals according to the current educational model
- Collaborate with SMEs, program champions, and academic leaders in designing and revising curricula, including pre/post-tests and other academic documents
- Coordinate with the institutional library to identify appropriate textbooks and learning resources for course integration
- Maintain accurate and up-to-date records of curricular documents in compliance with institutional guidelines and standards
- Research supplementary resources that support the curriculum activities
- Participate in meetings, professional development sessions, and collaborative workgroups to ensure the quality and consistency of deliverables
- Meet established timelines and deadlines for the submission of curriculum products
- Provide workshops or training on curriculum, syllabi, and other curriculum processes
Education/Requirements:
- Master’s degree in Curriculum & Instruction, Education, or related field.
- Minimum of five (5) years of experience in curriculum development or related role.
- Strong understanding of learning theories, instructional design models, and verb taxonomies.
- Availability to work irregular hours.
- Ability to plan and develop strategies to achieve organizational goals.
- Knowledge and use of information systems and technology required for the position.
- Excellent verbal and written communication skills in both English and Spanis
"Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities"
Senior Curriculum Specialist - STEM Education
Posted 22 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and design comprehensive STEM curricula for K-12 grade levels.
- Create engaging lesson plans, activities, and assessments aligned with educational standards.
- Integrate project-based learning (PBL) and inquiry-based approaches into curriculum design.
- Develop digital learning resources, including online modules and interactive simulations.
- Collaborate with subject matter experts and instructional designers to ensure curriculum quality.
- Research and incorporate current trends and best practices in STEM education.
- Provide professional development support and training to educators on curriculum implementation.
- Evaluate curriculum effectiveness and make necessary revisions.
- Manage curriculum development projects from conception to completion.
Qualifications:
- Bachelor's degree in a STEM field (e.g., Science, Technology, Engineering, Mathematics) or Education.
- Master's degree in Education, Curriculum Development, or a related field is a strong plus.
- 5+ years of experience in curriculum development and/or STEM education.
- In-depth knowledge of K-12 STEM educational standards (e.g., NGSS, Common Core).
- Proven ability to design engaging and effective STEM learning experiences.
- Experience with educational technology, LMS platforms, and digital content creation.
- Excellent analytical, writing, and communication skills.
- Ability to work independently and collaboratively in a remote environment.
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Program Lead Curriculum Specialist
Posted today
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Job Description
Job Description
Summary:
The Lead Curriculum Specialist provides strategic academic leadership and expertise in the development, review, and continuous improvement of institutional curricula. This role ensures that programs achieve consistency, quality, and alignment with academic models, accreditation standards, and institutional goals. The Lead Curriculum Specialist works in close collaboration with program champions (PCs), subject matter experts (SMEs), instructional designers, and other members of the academic development team. Serves as a trusted resource and mentor to colleagues, modeling best practices and guiding complex curriculum initiatives across the institution.
Essential duties and responsibilities:
- Lead the development and refinement of key academic documents, including but not limited to program outcomes, curriculum sequence, learning outcomes, and alignment matrices
- Provide expertise to ensure curricula are innovative, rigorous, and aligned with institutional and accreditation standards
- Coordinate timelines, deliverables, and workflows across multiple curriculum development projects
- Collaborate with SMEs, program champions, and the program development team to design, revise, and evaluate curricula, ensuring documentation meets institutional standards and quality expectations
- Organize and maintain curricular documentation with accuracy, version control, and compliance with institutional guidelines
- Implement processes to ensure alignment among competences, learning outcomes, indicators, and assessments
- Conduct peer reviews and provide constructive feedback to strengthen curriculum deliverables
- Collaborate with the institutional library and support units to integrate appropriate learning resources, textbooks, and digital tools
- Serve as a mentor and resource for Curriculum Specialists, SMEs, and other team members, offering guidance on curriculum development and best practices
- Deliver workshops and training sessions on curriculum processes, academic documentation, and program development standards
- Research, recommend, and implement innovative practices and supplementary resources that enhance program quality and the student learning experiences
- Contribute to special projects and institutional initiatives that advance quality and innovation
- Support additional curriculum-related initiatives and responsibilities assigned
Education/Requirements:
- Master’s degree in Curriculum & Instruction, Education, or related field
- Minimum of five (5) years of experience in curriculum development or related role
- Demonstrated expertise in learning taxonomies, course alignment, and assessment development
- Strong organizational skills with the ability to manage multiple complex initiatives
- Knowledge and use of information systems and technology required for the position, such as LMS and MS Office
- Excellent verbal and written communication skills in both English and Spanish
"Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities"
Specialist - Learning and Development Facilitator - Deposit Operations
Posted 10 days ago
Job Viewed
Job Description
**Ref #** 20853
**Remote?** No
**Ally and Your Career**
*
Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?
**The Opportunity**
A facilitator plays a key role in equipping Ally employees with the necessary skills to provide top tier service to our customers. As a member of the Learning, Strategy, & Delivery team in CC&E L&D, you and your team will have primary responsibility for delivering learning solutions to the Deposit Operations team. This is great opportunity for a self-starter who has a passion for leveraging their prior experience and expertise to help others grow using a strategic mindset to identify opportunities, develop solutions, and execute delivery plans with precision and intentionality. We as L&D are the model of a growth mindset, always in pursuit of ways to be even better.
This role can be based in our Fort Washington or Lewisville offices to align with our primary business support teams.
**The Work Itself**
* Gain, maintain, and proactively improve upon skills to facilitate, train, and present content to various audiences at a high-level.
* Train the full portfolio of Deposit Ops content (i.e. new hire, technology, and more) in a virtual, classroom, and/or hybrid environment.
* Gain, maintain, and proactively improve Subject Matter Expertise on relevant topics to elevate the learning experience during instructor-led training (ILT)
* Proactively suggest and execute improvements to training materials as appropriate based off comprehension of adult learning theories, learner/leadership feedback, and measures of success outcomes.
* Maintain and monitor training records and reporting using systems such as Workday, Jira, ClassMarker, and SharePoint (ex. attendance, completion rates, proof of learning scores, etc.).
* Administer and monitor results of various measures of success associated with learning effectiveness.
* Partners with and supports other CC&E L&D teams (LXD & KM) for content creation/modification, knowledge article alignment, and policy and procedure execution.
* Collaborate with the Deposit Ops business line teams to further enhance employee development and proactively support learning solutions for current and anticipated performance challenges.
* Support audit requirements for the department making sure all documents and materials are properly maintained and in compliance with guidelines (i.e. annual review process).
* Maintain awareness of ongoing CC&E L&D training initiatives to provide support via preparation, execution, and/or ongoing tasks to support L&D from the end-to-end project management standpoint (ex. Care College, Annual Review, cross-LOB training, etc.)
* Own assigned trainings end-to-end from logistical setup, content preparation, fluid training execution, successful transition to production, to receiving and analyzing feedback and performance results.
**The Skills You Bring**
* 1 year of experience in Deposit Operations or as a L&D Facilitator required
* Experience facilitating instructor-led (in person), virtual instructor-led, video and blended delivery using various tools (e.g., Zoom, Teams) preferred.
* Educational background in Learning & Development or related field, or equivalent work experience preferred.
* Understanding and passion for adult learning theory, needs assessment, and instructional design methods.
* Strong oral and written communication skills, including the ability to communicate in settings of various sizes and using multiple media.
* Ability to orchestrate multiple activities at once to accomplish a goal and use logic and methods to solve difficult problems effectively.
* Ability to effectively manage/contribute to projects and provide advice/direction in primary areas of expertise.
* Ability to collaborate across the organization with multiple levels of leadership.
* Demonstrates initiative and personal accountability, meets work demands according to the highest standards, maintains confidentiality, acts with honesty and integrity in all situations, and is viewed as a trusted partner.
* Proficient in MS Office Suite (especially PowerPoint)
* Comfortable using both quantitative and qualitative data/analysis to drive decision-making.
**How We'll Have Your Back**
*
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
**_Base Pay Range:_**
An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
**Emerging:** 55000
**Experienced:** 67500
**Expert:** 8000
Incentive Compensation: This position is eligible to participate in our annual incentive plan
Specialist - Learning and Development Facilitator - Deposit Operations
Posted 10 days ago
Job Viewed
Job Description
**Ref #** 20853
**Remote?** No
**Ally and Your Career**
*
Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?
**The Opportunity**
A facilitator plays a key role in equipping Ally employees with the necessary skills to provide top tier service to our customers. As a member of the Learning, Strategy, & Delivery team in CC&E L&D, you and your team will have primary responsibility for delivering learning solutions to the Deposit Operations team. This is great opportunity for a self-starter who has a passion for leveraging their prior experience and expertise to help others grow using a strategic mindset to identify opportunities, develop solutions, and execute delivery plans with precision and intentionality. We as L&D are the model of a growth mindset, always in pursuit of ways to be even better.
This role can be based in our Fort Washington or Lewisville offices to align with our primary business support teams.
**The Work Itself**
* Gain, maintain, and proactively improve upon skills to facilitate, train, and present content to various audiences at a high-level.
* Train the full portfolio of Deposit Ops content (i.e. new hire, technology, and more) in a virtual, classroom, and/or hybrid environment.
* Gain, maintain, and proactively improve Subject Matter Expertise on relevant topics to elevate the learning experience during instructor-led training (ILT)
* Proactively suggest and execute improvements to training materials as appropriate based off comprehension of adult learning theories, learner/leadership feedback, and measures of success outcomes.
* Maintain and monitor training records and reporting using systems such as Workday, Jira, ClassMarker, and SharePoint (ex. attendance, completion rates, proof of learning scores, etc.).
* Administer and monitor results of various measures of success associated with learning effectiveness.
* Partners with and supports other CC&E L&D teams (LXD & KM) for content creation/modification, knowledge article alignment, and policy and procedure execution.
* Collaborate with the Deposit Ops business line teams to further enhance employee development and proactively support learning solutions for current and anticipated performance challenges.
* Support audit requirements for the department making sure all documents and materials are properly maintained and in compliance with guidelines (i.e. annual review process).
* Maintain awareness of ongoing CC&E L&D training initiatives to provide support via preparation, execution, and/or ongoing tasks to support L&D from the end-to-end project management standpoint (ex. Care College, Annual Review, cross-LOB training, etc.)
* Own assigned trainings end-to-end from logistical setup, content preparation, fluid training execution, successful transition to production, to receiving and analyzing feedback and performance results.
**The Skills You Bring**
* 1 year of experience in Deposit Operations or as a L&D Facilitator required
* Experience facilitating instructor-led (in person), virtual instructor-led, video and blended delivery using various tools (e.g., Zoom, Teams) preferred.
* Educational background in Learning & Development or related field, or equivalent work experience preferred.
* Understanding and passion for adult learning theory, needs assessment, and instructional design methods.
* Strong oral and written communication skills, including the ability to communicate in settings of various sizes and using multiple media.
* Ability to orchestrate multiple activities at once to accomplish a goal and use logic and methods to solve difficult problems effectively.
* Ability to effectively manage/contribute to projects and provide advice/direction in primary areas of expertise.
* Ability to collaborate across the organization with multiple levels of leadership.
* Demonstrates initiative and personal accountability, meets work demands according to the highest standards, maintains confidentiality, acts with honesty and integrity in all situations, and is viewed as a trusted partner.
* Proficient in MS Office Suite (especially PowerPoint)
* Comfortable using both quantitative and qualitative data/analysis to drive decision-making.
**How We'll Have Your Back**
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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
**_Base Pay Range:_**
An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
**Emerging:** 55000
**Experienced:** 67500
**Expert:** 8000
Incentive Compensation: This position is eligible to participate in our annual incentive plan