41 Laboratory Equipment jobs in the United States

DescriptionReports To: Global Sales Manager FLSA Status: ExemptWe are seeking an experienced Technical Support Specialist to provide customer support, troubleshooting, and maintenance for our medical laboratory instruments. This is NOT an IT help desk role - you will be working directly with clinical labs and healthcare professionals to ensure their medical equipment runs smoothly.SUMMARY: The Technical Support Technician will troubleshoot, repair, and maintain laboratory or medical equipment to assist and work directly with our customers supporting them by solving their technical questions and developing a working knowledge of Awareness Technology, Inc. (ATI) products. Excellent record keeping and follow-up as well as problem solving skills will be needed to resolve issues and meet or exceed customer expectations on a daily basis.ESSENTIAL DUTIES AND RESPONSIBILITIESTroubleshoot, repair, and maintain laboratory or medical equipmentDevelop technical expertise regarding our products, systems, and services.Document problems and solutions in the Tech Support central database; prepare service reports and documents technical service problems to Sales Management. Follow up on open issues.Deliver service and support to end-users using telephone support and remote connection or over the Internet; troubleshoot and diagnose user issues regarding ATI products. Record all communication.Review technical manuals and attend training sessions. Explain and demonstrate how to operate ATI laboratory equipment.Repair a range of electronic, electromechanical, and hydraulic subassembly's for equipment. Proficient using hand tools, such as screwdrivers, wrenches, and soldering irons. Additional understanding using electronic tools, such as multimeters and computers; and reading schematics depending on the repair.Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.Diagnose and resolve technical hardware and software issues, test and calibrate equipment, repair and replace parts, perform preventive maintenance and service.Perform physical service repairs and preventative maintenance to ATI products, in the field, at customer laboratory or office, and in the Awareness Technology service department and internal departments as needed.Communicate effectively with other areas of the company to report on technical problems that affect instrument performance and customer's perceptions. Record all technical service issues that customers are complaining about, and exceed customer expectations to provide feedback to Awareness Technology Sales, Engineering and Quality Assurance.Travels to client sites, or works with clients at the factory, to install product or upgrades, and teach users to operate, maintain, and troubleshoot.Tracks product upgrades and helps customers take advantage of them.Assists with programming new applications and with troubleshooting of product and application problemsQUALIFICATIONSProficiency with computers, MS Office requiredExperience with laboratory instruments and reagents, preferredStrong organizational skills and attention to detailsAbility to use discretion and make decisions independentlyTravel domestically and international as neededMust be able to obtain and maintain a passport for International travelMust hold a valid driver's licenseEDUCATION and/or EXPERIENCE2yr Electronics Engineering Technology (EET)3 or more years of fast-paced work environment experience is requiredExperience troubleshooting via telephone or email, a plusExcellent written and verbal communication skills requiredExperience working with a team to solve problems and achieve goalsLANGUAGE SKILLSMust be able to communicate effectively with othersSpanish written and verbal communication skills, a plusPHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to stand and/or move while performing job dutiesThe employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 35 poundsExemplary attendance and punctualityVisual acuity requirements including color, depth perception, and field of vision. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive readingMust have dexterity of hands and fingers to operate equipment; hearing and speaking ability to exchange information in person or on the telephone; sight ability to read schematics and informationSkills testing are a required part of the application process for each position.Awareness Technology, Inc. is a Drug Free Workplace and an Equal Opportunity Employer. Hiring decisions are administered without regard to race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, gender identity, or any other basis protected by law.To apply: in 1982, Awareness Technology, Inc. located in Palm City, FL, USA is known as a worldwide leader in clinical laboratory instruments and diagnostic kits for the low to medium throughput lab. Awareness Technology products are used primarily in IVD but also life science research, food safety, veterinary, and environmental applications. Specializing in Immunochemistry, and Biochemistry, Awareness Technology manufactures automated and semi-automated systems with emphasis on quality, reliability, & economy. Products include chemistry analyzers, equipment for routine health screening, autoimmune, and infectious disease testing. Products are designed and manufactured in Florida under the ISO 13485:2016 certified QMS standard. (ISO documentation is available upon request.) The company cooperates with customers who need open or closed systems, designed and manufactured to custom specifications, OEM, or private labeling. We look forward to servicing your immediate needs and developing long-lasting, mutually rewarding relationships.Our VisionAwareness Technology, Inc. began in 1982 with a vision to become the first name in small instrumentation design. As we have grown with the industry, we have expanded our scope to include, test kits. In addition to its ELISA manufacturing in Miami, Awareness Technology manufactures biochemistry kits in India. Products are packaged for open and closed systems under the brand name i-denti and i-chem.Today we are proud to be known worldwide as a leader in clinical laboratory instrumentation, reagents and assays for small- to medium-sized labs.Our MissionWe will offer impeccable quality, creative, exciting and effective products, with obvious value.We will be known worldwide for our ability to readily resolve seemingly complex requirements with quick, simple and affordable instrument and reagent solutions.We will not seek to merely satisfy our clients, but instead to impress upon them the knowledge, organization, individual attention, flexibility, courtesy, and professionalism so that their referrals will become our primary source of new business.We will endorse the practice of continuous improvement, promote our interests aggressively, support free enterprise, play fair and earn a profit.We will reinvest profits for the further attainment of our corporate mission. Our employees will be smart, loyal and dependable.We will honor our company and ourselves by all we do.

We are seeking a motivated Laboratory Equipment IT Engineer to support and maintain Building Management, Clinical Manufacturing Equipment and data acquisition/monitoring systems that support Clinical Manufacturing and Research and Development (R&D). This role is a part of Regeneron Cell Medicines (RCM), a newly formed R&D unit within Regeneron to advance cell therapies and combination approaches in oncology and immunology. We hope you are excited to serve as the technical SME as well as operate at the system administration, engineering, and management levels.

As an Laboratory Equipment IT Engineer, a typical day might include the following:

• Supporting all manufacturing and QC equipment within RCM's 30,000 SF Phase 1 clinical manufacturing facility

• Maintaining System documentation, including converting User Requirement Specifications to a Detail Design Specification, writing Configuration Test Plans, and summary reports

• Leading IT Applications systems security access and periodic audit trail reviews

• Performing investigations relating to manufacturing deviations and anomalies associated with automation systems and control system software

• Support engineering and validation projects as well as provide support to manufacturing activities with process control and process monitoring equipment software design, commissioning, and testing to meet end user requirements

• Supporting automation activities by updating/authoring system specifications, user and functional requirements specifications, as well as generating and implementing necessary FAT and SAT protocols

• Designing and developing test plans and implementing software/hardware improvements to automated process control and process monitoring equipment according to change control procedures

• Ensuring systems' data is backed up / archived as required to ensure system can meet defined RTO and RPO; perform recovery of data as needed

• Creating and maintaining configuration specifications for cGMP software for process control, monitoring and testing

• Ensuring systems remain in compliant state including process change control requests for system configurations, including requirement and/or design specifications, test plans, technical evaluation and quality risk assessments

• Supporting system integration with existing systems (ex. LIMS, Historian) as required by business needs

This role might be for you if you:

• You enjoy working in a fast-paced environment and can be flexible with changing priorities

• You thrive in a team-based, multi-functional, collaborative environment

• You possess a problem-solving mentality

• You have excellent verbal and written communication skills

In order to be considered for this role, you must have at least a Bachelor's degree in Information Technology or related field and 3-5 years of relevant experience in a manufacturing/lab/IT setting. Must have experience in a pharmaceutical or biopharmaceutical manufacturing facility. Must have experience with automated systems for environmental monitoring and compliance; Rees is preferred. Experience working in a GMP environment is very advantageous.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels!

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Salary Range (annually)

$79,100.00 - $129,100.00

• Mentorship and professional development resources to advance your career
  
• Direct exposure to our industry's leading experts who are solving the world's toughest environmental challenges
  
• An entrepreneurial environment where you can learn, thrive and collaborate with talented colleagues
  
• Opportunities to engage and contribute in our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groups
  
• Competitive compensation package: Starting hourly wage ranging from $20.00 to $2.00, commensurate with accomplishments, performance, credentials and geography
  
• Competitive medical, dental, and vision insurance coverage
  
• 401k with a competitive 4% employer match
  
• Progressive vacation policies, company holidays and paid parental leave benefits to ensure work/life balance
  
• A financial assistance program that supports peers in need, known as the Montrose Foundation
  
• Access to a student loan planning tool to optimize your student loan payoff plans and compare student loan rates with lenders.
  

• Laboratory (Equipment) Technician I oversees the daily operation, maintenance and repair of environmental sampling equipment. This includes cleaning, certifying and maintaining the inventory and support of laboratory operations
  
• Daily shipping, receiving and processing of equipment request and samples based on clients' needs
  
• Preparation, calibration, certification and repair of air sampling equipment
  
• Maintaining clean laboratory areas
  
• Maintaining organized records of equipment requests and fulfillment
  
• Tracking inventory from multiple sites Sample/Equipment Receipt
  
• Sample Pressurization/Preparation
  
• Sample Screening
  
• Sample Archive Management
  
• Flow Controller inspection, calibration, leak checking
  
• Assist with the loading of cleaning batches
  
• Assist with equipment order assembly/packing
  
• Comply with Enthalpy's Quality Assurance Program and other policies
  
• Comply with Enthalpy's Health and Safety Plan
  
• Other duties as assigned by the Group Leader or Lab Director
  

• High School Diploma or GED Required, Bachelor of Science Degree preferred
  
• Strong MS Office skills
  
• Must have strong mechanical skills and enjoy working with tools on a daily basis
  
• Ability to work independently and as part of a team
  
• Good organizational skills and strong communication skills
  
• Must have the ability to lift up to 50 lbs routinely and to lift/manipulate smaller weight items throughout the day.
  
• Must have the ability to stand and move about for approximately 80+% of the shift.
  

• Knowledge of general lab practices and lab safety
  
• Database/LIMS experience is highly preferred
  
• Prior warehouse and/or shipping and receiving experience